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8.1

647 reviews

Hilton Garden Inn Ottawa Downtown

361 Queen Street, Ottawa (Ontario), ON K1R 0C7, CA

Reservations:

1-833-728-2041
8.1

647 reviews

Choose dates to view prices

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From

$133

Min. rate per night

Call for great rates

1-833-728-2041

Indoor swimming pool

Free wifi

Air conditioning

Beach chairs/Loungers

24-hour front desk

Non-smoking rooms

Bar

Fitness center

Welcome to the Hilton Garden Inn Ottawa Downtown, a delightful 3-star hotel nestled in the heart of the beautiful city of Ottawa, Canada. Located just 0.6mi from the city center, this hotel offers the perfect blend of comfort and convenience for your stay. With an impressive 647 reviews, you can be sure that your experience here will be nothing short of extraordinary.

At an affordable starting price of $133, you'll enjoy a range of fantastic amenities during your stay. Relax and unwind in the indoor swimming pool or stay active in the free fitness center. The hotel also offers a delicious breakfast to ensure you start your day off right. Need to stay connected? Enjoy the convenience of free Wifi throughout the hotel.

The Hilton Garden Inn Ottawa Downtown also prides itself on being pet-friendly, with some extra charges applicable. With its prime location and an array of amenities, this hotel is the perfect choice for any traveler looking to explore all that Ottawa has to offer. Make your reservation today and experience the charm and comfort of this fantastic hotel!

When you stay at the Hilton Garden Inn Ottawa Downtown, you not only have access to great amenities, but you can also bring along your furry friends! This hotel is pet-friendly, allowing you to travel with your beloved pets. Whether you have a small dog or a cuddly cat, you can request to bring them along for an additional charge. So, no need to worry about leaving your furry companion behind when you come to explore Ottawa.

After a day of exploring the city, why not take a dip in the indoor swimming pool? The hotel offers a beautiful indoor pool that is accessible to adults only. With its saltwater feature, you can enjoy a refreshing swim in a clean and soothing environment. Whether you want to do a few laps or simply relax in the water, the pool is the perfect place to unwind and recharge.

If you're hungry, you don't have to venture far from your room. The Hilton Garden Inn Ottawa Downtown houses the Tulip Restaurant, which offers a family-friendly ambiance. You can try a variety of local cuisines, all conveniently located on-site. Whether you're craving a hearty breakfast to start your day or a delicious dinner after a long day of sightseeing, the Tulip Restaurant has got you covered. So, indulge in some delicious food without having to step foot outside of the hotel.

With its pet-friendly policy, indoor swimming pool, and on-site restaurant, the Hilton Garden Inn Ottawa Downtown provides a delightful and convenient stay for any traveler. Don't miss out on the chance to experience the charm and comfort of this fantastic hotel. Book your reservation today and get ready to make lasting memories in Ottawa!

Closest airports

Ottawa Macdonald-Cartier International Airport

6.9mi

Ogdensburg International Airport

52.4mi

Most popular amenities

Indoor swimming pool

Free wifi

Air conditioning

Beach chairs/Loungers

24-hour front desk

Non-smoking rooms

Bar

Fitness center

Elevator

Room service

Restaurant

Wheelchair accessible

Business center

Private Bathroom

Rooms

King Room

1 King Size Bed

270 sqft

Private Bathroom

Microwave

Flat-screen TV

Refrigerator

+

Experience comfort and luxury in our spacious 269 sqft King Room, perfect for couples and families with one child. Unwind and enjoy the featured amenities including a private bathroom, microwave, flat-screen TV, refrigerator, and air conditioning. Plus, stay connected with cable channels and telephone access while enjoying the convenience of a tea/coffee maker and an iron for your comfort.

Queen Room with Two Queen Beds

2 Queen Size Beds

300 sqft

Private Bathroom

Microwave

Flat-screen TV

Refrigerator

x4

+

x3

Welcome to our Queen Room with Two Queen Beds, perfect for a family getaway or group trip! With 301 sqft of space, this room comfortably accommodates 4 adults and 3 children. Enjoy amenities such as a private bathroom, microwave, flat-screen TV, refrigerator, air conditioning, tea/coffee maker, and more.

King Room with River View

1 King Size Bed

270 sqft

+

Experience the perfect blend of comfort and stunning river views in our spacious King Room. With 269 sqft of space, a luxurious king size bed, and the convenience of wheelchair accessibility, this room is ideal for couples and small families. Smoking is not allowed in this room.

King Room - Mobility/Hearing Accessible

1 King Size Bed

270 sqft

Private Bathroom

Microwave

Flat-screen TV

Refrigerator

+

Welcome to our spacious and comfortable King Room, perfect for those with mobility and hearing needs. This double room is 269 sqft in size and features a King size bed, private bathroom, microwave, flat-screen TV, refrigerator, air conditioning, and a tea/coffee maker. Enjoy your stay with amenities such as an iron, telephone, cable channels, and hairdryer. The entire unit is wheelchair accessible, making your stay convenient and enjoyable.

Deluxe Queen Room with Two Queen Beds - Non-Smoking

2 Queen Size Beds

325 sqft

x4

+

x3

Experience the ultimate comfort in our Deluxe Queen Room with Two Queen Beds, perfect for families or groups, with spacious 323 sqft of luxurious space. This non-smoking room can accommodate up to 4 adults and 3 children, featuring two queen size beds and equipped with wheelchair accessibility.

Signature King Room

1 King Size Bed

270 sqft

+

Experience ultimate luxury and comfort in our Signature King Room, measuring 269 sqft and offering a spacious haven for 2 adults and 1 child. With a plush King size bed, wheelchair accessibility, and no-smoking policy, this room is the perfect choice for a memorable stay.

Deluxe King Room

1 King Size Bed

325 sqft

+

Welcome to our Deluxe King Room, a spacious and beautifully designed double room spanning 323 sqft. Enjoy the comfort of a luxurious king-size bed, accommodating 2 adults and 1 child, along with wheelchair accessibility throughout the entire unit. Smoking is not allowed in this room.

Guest reviews

8.1

(647 reviews)

From

$133

Min. rate per night

Categories of assessments

Cleanliness

8.8

Comfort

8.8

Location

8.9

Facilities

8.4

Staff

8.6

Value for money

7.8

Wifi quality

8

Breakfast

7.2

Featured reviews:

🇬🇧

James

10

August 2023

The Hotel was fabulous and very clean, the staff were very friendly and helpful, lovely restaurant with delicious food, parking was good with elevator into Hotel from parking lot. Location was perfect for walking to all the attractions, very central. All in all a great visit to Ottawa and a great Hotel.

Nothing to do with property but lots of building work going on in surrounding areas with some roads also closed, some visitors attractions also affected. Sure it will all be lovely in the future when it’s all finished, interesting place to visit with a lot of history, glad we went.

🇨🇦

Brianharris

9.1

July 2022

Great location. Close to everything and within walking distance to Parliament, the War Museum, etc. This is my 2nd time staying here. The bed was most comfy, the lobby immaculate, and the staff friendly. Even the parking is great.

Booked through Booking.com. Called the night before and added a night through the hotel itself. MAJOR CONFUSION AND STRESS. Use one or the other, but do not combine Booking.com with a direct call to hotel reservations. However, once this was sorted out (it took 4 times) the rest of the stay was great. Also, please have staff promptly clean food up that other people are leaving outside their rooms. We saw several plates of half-devoured room service sitting outside doors in our hallway for quite a while. No matter how good the chef is, this does not make the house food appealing.

🇨🇦

Gail

8.2

June 2022

I would appreciate if someone could email me -kgsantsche@gmail.com, about my charges for a child who according to Hilton Garden Inn website states that children under 18 years of age stay for free.Our grandson is 15 years old and I booked with that information included.I was charged as 4 adults and not 3adults and a child as booked. I asked the Manager at Hilton Garden Inn in Ottawa and she said my booking was through a third party and I had to contact booking .com for reimbursement of the charges for our grandson as an adult. Thank you for your immediate attention to this important matter. Gail Santsche

🇨🇦

Ose

9.1

August 2022

Facilities and amenities were up to date, modern and in good condition. High marks for Microwave and Fridge in the rooms. Also high marks for good quality toiletries (personal care products). Very good location with easy access to restaurants, shops, etc. Courteous and helpful staff. Meal (Caesar salad) from the in-house dining was really good too. Overall, I’m pleased with the experience.

Nothing in particular. There was Wifi malfunction for a few hours due to rainstorm but it was fixed and the hotel staff gave us complimentary breakfast vouchers for our trouble.

🇨🇦

Kait

9.1

June 2022

The room was very large, clean, modern. Lots of electrical plugs available. Furniture was comfortable. The restaurant on site was great. They have pet friendly rooms and reasonable pet fees. Convenient parking for a downtown location.

Overall, we had a great stay. The only real complaint we had was that it isn't a particularly child-friendly location. We had requested a crib if available at booking and followed up at check in - where we were told a crib would not fit in the room we had booked...when we entered the room we couldn't believe how large the room was. We set up our pack'n'play with ample room to walk around it; we've definitely had cribs provided at other hotels with much smaller rooms, so we're not sure why the request was an issue. Overall though, we would book there again.

🇨🇦

Holfman

8.2

March 2023

The receptionist is very warm(She shold be a female employee of Indian origin)

We want to have at least two or three vegetables for breakfast. Hotels shold provide free parking for their guests.The room with long stay time should be equipped with the coresponding items,such as :coffee,paper,etc

🇨🇦

Sarah

10

March 2022

The breakfast was great but it was very pricey. Try to get a deal where it is included. The restaurant Tulip was amazing! Food was excellent and prices were really competitive. You ate as if you were at a high end location but the prices were affordable. Service was amazing - our waiter Nathan was exceptional. Best service we’ve ever had at a restaurant. We ended up eating at Tulip three nights - two in person and once in room service. In person was much better than the room service. (Which was still good but presentation etc was better in the restaurant) overall this was probably one of the best Hilton Garden Inns we have ever stayed at and we have stayed at many.

Incentive to eat breakfast at hotel. It was excellent but really expensive.

🇨🇦

Annelize

8.2

March 2022

The location was great, close enough to the market and the down town area, nice big rooms, comfy beds and very clean.

The layout of the hotel, room nrs are confusing and make no sense. The breakfast area is over crowded and there is nowhere to sit and have a beverage after 10am. Breakfast ends at 10 and all restaurant areas are completely closed till 11am, if you want a coffee between 10 and 11 its too bad for you, go drink the horrible coffee in your room or go to Tim Hortons down the road

🇨🇦

Kristen

10

May 2023

The sportsbar downstairs had last call before 10 pm on Saturday night, the night of a big playoff game. This seemed strange. (It may have been a staffing issue because everywhere hotels are having staffing issues.) But we wanted an after-dinner drink while watching the game and could not do it. This is a minor issue though, as you can easily do without a drink or bring your own.

🇨🇦

Lena

8.2

September 2023

Very clean and welcoming, comfortable bed, amazing location. You can safely store bags away even before your check-in time, which makes it ideal for short city trips. Staff was lovely. Very nice bathroom supplies provided.

Toilet tank wasn’t completely refilling after flushing, but we only stayed for one night; so it was alright. There was no AC in the bathroom.

🇬🇧

James

10

August 2023

10

The Hotel was fabulous and very clean, the staff were very friendly and helpful, lovely restaurant with delicious food, parking was good with elevator into Hotel from parking lot. Location was perfect for walking to all the attractions, very central. All in all a great visit to Ottawa and a great Hotel.

Nothing to do with property but lots of building work going on in surrounding areas with some roads also closed, some visitors attractions also affected. Sure it will all be lovely in the future when it’s all finished, interesting place to visit with a lot of history, glad we went.

🇨🇦

Brianharris

9.1

July 2022

9.1

Great location. Close to everything and within walking distance to Parliament, the War Museum, etc. This is my 2nd time staying here. The bed was most comfy, the lobby immaculate, and the staff friendly. Even the parking is great.

Booked through Booking.com. Called the night before and added a night through the hotel itself. MAJOR CONFUSION AND STRESS. Use one or the other, but do not combine Booking.com with a direct call to hotel reservations. However, once this was sorted out (it took 4 times) the rest of the stay was great. Also, please have staff promptly clean food up that other people are leaving outside their rooms. We saw several plates of half-devoured room service sitting outside doors in our hallway for quite a while. No matter how good the chef is, this does not make the house food appealing.

🇨🇦

Gail

8.2

June 2022

8.2

I would appreciate if someone could email me -kgsantsche@gmail.com, about my charges for a child who according to Hilton Garden Inn website states that children under 18 years of age stay for free.Our grandson is 15 years old and I booked with that information included.I was charged as 4 adults and not 3adults and a child as booked. I asked the Manager at Hilton Garden Inn in Ottawa and she said my booking was through a third party and I had to contact booking .com for reimbursement of the charges for our grandson as an adult. Thank you for your immediate attention to this important matter. Gail Santsche

🇨🇦

Ose

9.1

August 2022

9.1

Facilities and amenities were up to date, modern and in good condition. High marks for Microwave and Fridge in the rooms. Also high marks for good quality toiletries (personal care products). Very good location with easy access to restaurants, shops, etc. Courteous and helpful staff. Meal (Caesar salad) from the in-house dining was really good too. Overall, I’m pleased with the experience.

Nothing in particular. There was Wifi malfunction for a few hours due to rainstorm but it was fixed and the hotel staff gave us complimentary breakfast vouchers for our trouble.

🇨🇦

Kait

9.1

June 2022

9.1

The room was very large, clean, modern. Lots of electrical plugs available. Furniture was comfortable. The restaurant on site was great. They have pet friendly rooms and reasonable pet fees. Convenient parking for a downtown location.

Overall, we had a great stay. The only real complaint we had was that it isn't a particularly child-friendly location. We had requested a crib if available at booking and followed up at check in - where we were told a crib would not fit in the room we had booked...when we entered the room we couldn't believe how large the room was. We set up our pack'n'play with ample room to walk around it; we've definitely had cribs provided at other hotels with much smaller rooms, so we're not sure why the request was an issue. Overall though, we would book there again.

🇨🇦

Holfman

8.2

March 2023

8.2

The receptionist is very warm(She shold be a female employee of Indian origin)

We want to have at least two or three vegetables for breakfast. Hotels shold provide free parking for their guests.The room with long stay time should be equipped with the coresponding items,such as :coffee,paper,etc

🇨🇦

Sarah

10

March 2022

10

The breakfast was great but it was very pricey. Try to get a deal where it is included. The restaurant Tulip was amazing! Food was excellent and prices were really competitive. You ate as if you were at a high end location but the prices were affordable. Service was amazing - our waiter Nathan was exceptional. Best service we’ve ever had at a restaurant. We ended up eating at Tulip three nights - two in person and once in room service. In person was much better than the room service. (Which was still good but presentation etc was better in the restaurant) overall this was probably one of the best Hilton Garden Inns we have ever stayed at and we have stayed at many.

Incentive to eat breakfast at hotel. It was excellent but really expensive.

🇨🇦

Annelize

8.2

March 2022

8.2

The location was great, close enough to the market and the down town area, nice big rooms, comfy beds and very clean.

The layout of the hotel, room nrs are confusing and make no sense. The breakfast area is over crowded and there is nowhere to sit and have a beverage after 10am. Breakfast ends at 10 and all restaurant areas are completely closed till 11am, if you want a coffee between 10 and 11 its too bad for you, go drink the horrible coffee in your room or go to Tim Hortons down the road

🇨🇦

Kristen

10

May 2023

10

The sportsbar downstairs had last call before 10 pm on Saturday night, the night of a big playoff game. This seemed strange. (It may have been a staffing issue because everywhere hotels are having staffing issues.) But we wanted an after-dinner drink while watching the game and could not do it. This is a minor issue though, as you can easily do without a drink or bring your own.

🇨🇦

Lena

8.2

September 2023

8.2

Very clean and welcoming, comfortable bed, amazing location. You can safely store bags away even before your check-in time, which makes it ideal for short city trips. Staff was lovely. Very nice bathroom supplies provided.

Toilet tank wasn’t completely refilling after flushing, but we only stayed for one night; so it was alright. There was no AC in the bathroom.

Hotel surroundings Hilton Garden Inn Ottawa Downtown

Attraction

Ottawa Parliament Hill

0.3mi

Canadian War Museum

0.5mi

Rideau Canal

0.7mi

Gatineau

0.7mi

Ottawa Locks

0.7mi

Canadian Children's Museum

0.8mi

Canadian Museum of History

0.8mi

National Gallery of Canada (Musée des Beaux-Arts du Canada)

0.8mi

Ottawa Notre-Dame Cathedral Basilica

0.9mi

Canadian Museum of Nature

0.9mi

Royal Canadian Mint

1mi

ByWard Market

1.1mi

Rideau Hall

1.9mi

Canada Aviation and Space Museum

4.1mi

Gatineau Park

8mi

Attraction

Ottawa Parliament Hill

0.3mi

Canadian War Museum

0.5mi

Rideau Canal

0.7mi

Gatineau

0.7mi

Ottawa Locks

0.7mi

Canadian Children's Museum

0.8mi

Canadian Museum of History

0.8mi

National Gallery of Canada (Musée des Beaux-Arts du Canada)

0.8mi

Ottawa Notre-Dame Cathedral Basilica

0.9mi

Canadian Museum of Nature

0.9mi

Royal Canadian Mint

1mi

ByWard Market

1.1mi

Rideau Hall

1.9mi

Canada Aviation and Space Museum

4.1mi

Gatineau Park

8mi

Airport

Ottawa Macdonald-Cartier International Airport

6.9mi

Ogdensburg International Airport

52.4mi

Restaurants

Tulip Restaurant

Cuisines

Local

Ambiances

Family Friendly

Pools

Location

Indoor

Features

Salt water

Age restrictions

Adults only

Availability

All season

Amenities of Hilton Garden Inn Ottawa Downtown

Indoor swimming pool

Free wifi

Air conditioning

Beach chairs/Loungers

24-hour front desk

Non-smoking rooms

Bar

Fitness center

Elevator

Room service

Restaurant

Wheelchair accessible

Business center

Private Bathroom

Amenities of Hilton Garden Inn Ottawa Downtown

Accessibility

Entire unit wheelchair accessible

Hearing accessible

Wheelchair accessible

Bathroom

Bathtub or shower

Hairdryer

Private Bathroom

Toilet

Business Facilities

Business center

Free

Fax/Photocopying

Free

Meeting/Banquet facilities

Cleaning Services

Daily housekeeping

Free

Dry cleaning

Additional fee

Ironing service

Additional fee

Laundry

Additional fee

Suit press

Additional fee

Food & Drink

Bar

Breakfast in the room

Fruit

Additional fee

Kids' meals

Additional fee

Restaurant

Snack bar

Special diet meals (on request)

Tea/Coffee maker

Wine/Champagne

Additional fee

Food & drink safety

Breakfast to-go containers

Delivered food covered securely

Front Desk Services

24-hour front desk

ATM on site

Baggage storage

Free

General

Air conditioning

Convenience store on site

Elevator

Facilities for disabled guests

Family rooms

Heating

Non-smoking rooms

Pet Friendly

Additional fee

Room service

Smoke-free property

Internet

Free wifi

Kitchen

Microwave

Refrigerator

Media & Technology

Cable channels

Flat-screen TV

Telephone

Parking

Parking On Site

Additional fee

Private Parking

Additional fee

Physical distancing

Cashless payment available

Contactless check-in/out

Screens or physical barriers between staff and guests in appropriate areas

Room Amenities

Iron

Safety & security

CCTV in common areas

Fire extinguishers

Key card access

Safe

Free

Smoke alarms

Safety features

First aid kits available

Shared stationery (e.g. printed menus, magazines, pens, paper) removed

Spa

Beach chairs/Loungers

Fitness

Fitness center

Free

Indoor swimming pool

House rules - Hilton Garden Inn Ottawa Downtown

Hilton Garden Inn Ottawa Downtown takes special requests - add in the next step!

From

$133

Min. rate per night

  • Check-in / Check-out

  • Pets

  • Internet

  • Age restrictions

  • Curfew

  • Parking

  • Reservations

  • Children and beds

  • Cards accepted at this property

Frequently Asked Questions - Hilton Garden Inn Ottawa Downtown

Hilton Garden Inn Ottawa Downtown takes special requests - add in the next step!

Are pets permitted at Hilton Garden Inn Ottawa Downtown?

Yes, you can stay with your pet at the Hilton Garden Inn Ottawa Downtown. However, please note that there may be charges associated with bringing a pet.

What are the check-in and check-out times at Hilton Garden Inn Ottawa Downtown?

Rooms at Hilton Garden Inn Ottawa Downtown become available for check-in at 04:00 PM and guests are requested to check out by 12:00 PM.

Is vehicle parking offered by Hilton Garden Inn Ottawa Downtown?

Yes, Hilton Garden Inn Ottawa Downtown offers private on-site parking for C$25 per day. However, it is not possible to make a parking reservation beforehand.

What are the rates at Hilton Garden Inn Ottawa Downtown?

The entry-level price at Hilton Garden Inn Ottawa Downtown is $133. These rates are subject to change based on room selection and travel dates. Kindly input your dates to view current rates.

What types of rooms does Hilton Garden Inn Ottawa Downtown offer?

The Hilton Garden Inn Ottawa Downtown offers a variety of room types, including King Rooms, Queen Rooms with Two Queen Beds, King Rooms with River View, and Deluxe Queen Rooms with Two Queen Beds. All rooms are non-smoking and range in size from 269 sqft to 323 sqft. The rooms can accommodate 2 adults and 1 child, or 4 adults and 3 children, depending on the room type. The beds in the rooms are either King size or Queen size.

Which amenities can guests enjoy at Hilton Garden Inn Ottawa Downtown?

Guests at Hilton Garden Inn Ottawa Downtown can enjoy a variety of leisure amenities during their stay. The hotel features an indoor swimming pool where guests can relax and swim regardless of the season. The pool is equipped with saltwater, providing a unique and refreshing experience. Additionally, the hotel offers beach chairs and loungers for guests to sunbathe and unwind.

For dining options, the hotel has a restaurant called Tulip Restaurant, which offers local cuisine. With a family-friendly ambiance, guests can enjoy a delicious meal in a welcoming atmosphere.

In terms of fitness facilities, the hotel provides a fitness center where guests can maintain their workout routine.

Lastly, the hotel offers a business center for guests who need to attend to work-related matters.

Does Hilton Garden Inn Ottawa Downtown feature a pool area?

The hotel has an indoor pool called Pool 1. It is available all year round and is a saltwater pool. However, it has age restrictions and is for adults only.

Are there restaurants located within Hilton Garden Inn Ottawa Downtown?

Yes, the Hilton Garden Inn Ottawa Downtown has a restaurant on site called Tulip Restaurant. The restaurant offers a family-friendly ambiance and serves local cuisine.

Does Hilton Garden Inn Ottawa Downtown accept credit cards and cash payments?

Hilton Garden Inn Ottawa Downtown does not accept cash payments. However, they do accept credit cards such as Discover, Diners Club, Mastercard, JCB, Visa, and American Express.