I liked how nice the receptionist was, she was making sure that we are comfortable enough, because our room didn’t have a balcony and she was kind enough to move us to another room really fast.

I didn’t enjoy that the pool was closed, because we were looking for a hotel with nice spa and pool and that was a little disappointing. Also we have paid 500lv for two nights and we had to pay 60lv more just for the parking was a little annoying given the fact that it could be included in the high price.

New hotel, very clean, with nice admosphere. Very close to supermarkets, restaurants, ski rentals and 5 minutes walk from gondola station.

Small indoor pool and the spa facilities could be better.

The rooms are quite small but have everything that is needed and good storage space. The beds are very comfortable The breakfast could have a little more variety

The water was not too hot in the shower. The A/C in the interconnecting double room was not working

The rooms are cozy, very clean and have everything you may need. Beds are very comfortable too. The SPA is okay and you definitely must try Iva’s massages!! The food in the restaurant is also good and we want to specially mention about Alisher and Boyan who were our waiters in the restaurant. They were super polite and caring. You definitely won’t go wrong with choosing Four Points for your stay.

I recently had the pleasure of staying at the Four Points by Sheraton Bansko, and it was an absolutely delightful experience. From the moment I arrived, I was greeted with warmth and hospitality, making me feel right at home. The hotel itself is newly renovated , beautifully designed, with comfortable rooms that offer all the modern amenities you could wish for. The location is also great, a couple of minutes walk to the gondola. What truly set this hotel apart is the exceptional service provided by the staff. Everyone was incredibly friendly and went above and beyond to ensure my stay was perfect. I must give a special shoutout to Yani ( hope I spell her name right ), who was particularly wonderful. Her bright smile and helpful nature made every interaction a joy.

Breakfast was delicious, nice drinks at the bar, service was amazing, spa really good! Nice and clean rooms, hotel really close to the gondola (also shuttle bus very often), the people of the hotel helped us in every request we had!

The breakfast had a great selection and was well made. Great options for vegetarians and meat eaters. Lots of options for lighter breakfasts when we didn't want to eat heavily.

Everything was perfect.

Clean and location

Breakfast

Great place, fantastic rooms and friendly staff