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8.6

2,222 reviews

XscapeTulum

XscapeTulum

Av Kukulkan Sur Entre Calle Xel-Ha Y Sac-Beh, Tulum, 77780, QR, Mexico

Reservations:

+1-833-728-2041

Choose dates to view prices

Private pool

Free parking

Restaurant

Outdoor swimming pool

Free wifi

Room service

Spa tub

Hot tub

XscapeTulum

Welcome to XscapeTulum, your enchanting gateway to paradise nestled in the heart of Tulum, Quintana Roo. Just a breezy stroll of 1 kilometer from the vibrant city center, this 4-star haven is ensconced on Av Kukulkan Sur, between Calle Xel-Ha and Sac-Beh. With prices starting at an irresistible $98, your dream getaway is not only possible but a total steal! The hotel has garnered the love of travelers far and wide, boasting a whopping 2222 reviews that speak to its charm and hospitality.

Get ready to dive into a world of relaxation and fun with amenities that will elevate your stay to unforgettable heights. Take a splash in the outdoor swimming pool or unwind in your very own private pool. Savor delectable meals at the on-site restaurant, lounge at the bar with a refreshing drink, or enjoy a soothing massage after a day of adventures. Feeling adventurous? Embark on a snorkeling trip or horseback riding excursion (extra charges apply), or simply soak up the sun on your balcony with a stunning garden view.

With complimentary Wi-Fi and 24-hour front desk service, your needs are always catered to. Whether you choose to bask in the hot tub, explore the surrounding beauty with the tour desk, or indulge in room service, XscapeTulum ensures you'll have everything you desire at your fingertips. Ready to escape to Tulum's paradise? Your adventure awaits just around the corner!

At XscapeTulum, your culinary journey is just as exciting as your stay, thanks to our beloved on-site restaurant, Casa Mia! Treat your taste buds to an exquisite array of mouthwatering dishes, from savory Italian pastas to succulent seafood and steakhouse classics. And don't forget to sample local Mexican delights steeped in tradition, all served in an inviting atmosphere perfect for families, romantic evenings, or celebratory gatherings! With menu options that cater to a variety of palates, your dining experience will be an adventure as tantalizing as the sights outside your window.

When the sun is shining and the weather is great, the outdoor swimming pool beckons you for a refreshing dip or a sun-kissed lounging session. Not to be outdone, our stunning private pools offer a serene escape where you can soak away your worries. Feel like mingling? Grab a drink at the bar to toast to your vacation as you share your day’s escapades with fellow travelers. For those looking to indulge in a little self-care, unwinding in a hot tub after a day of exploration will leave you feeling relaxed and rejuvenated!

And here at XscapeTulum, adventure is just a heartbeat away! Whether you’re diving into the turquoise waters for a snorkeling experience or conquering the waves on horseback, every moment is a new tale waiting to be told. Plus, with a tour desk at your service, you can effortlessly plan your excursions to explore the breathtaking beauty of Tulum. So grab your sunglasses, set your travel playlist, and get ready for an unforgettable vacation where every detail is tailored to your wanderlust-filled heart!

Closest airports

Cozumel International Airport

41mi

Most popular amenities

Private pool

Free parking

Restaurant

Outdoor swimming pool

Free wifi

Room service

Spa tub

Hot tub

Air conditioning

Bar

Tour desk

Private entrance

Parking On Site

Terrace

24-hour front desk

Kitchen

Non-smoking rooms

Kitchenware

Kitchenette

Patio

Garden view

Garden

Bathtub

Balcony

Rooms

Deluxe Queen Studio  in XscapeTulum

Show 9 photos

Deluxe Studio, Queen

1 Queen Size Bed

325 sqft

Garden view

Private Bathroom

Balcony

Terrace

x5

+

x3

More details

Experience a spacious Deluxe Queen Studio with garden views, a private balcony, and a refreshing terrace. This beautiful studio features a comfortable queen size bed, a private entrance, and modern amenities like air conditioning and a refrigerator, making it perfect for a couple's getaway or a small family vacation.

Deluxe Suite King in XscapeTulum

Show 6 photos

Deluxe Suite

1 King Size Bed

325 sqft

Garden view

Private Bathroom

Private entrance

Patio

x8

+

x5

More details

The spacious double room features air conditioning, a private entrance, as well as a private bathroom boasting a shower and a hairdryer. Among the room amenities are a mini-bar, a wardrobe, a safe deposit box as well as a patio and garden views. The unit has 1 bed.

Premium Queen with Balcony in XscapeTulum

Show 12 photos

Premium, Queen, Balcony

1 Double Bed

325 sqft

Garden view

Private Bathroom

Balcony

Private entrance

+

More details

This suite features air conditioning, tile/marble floor and pool view. Up to 3 children are allowed to stay in existing beds.

Luxury King with Private Lounge in XscapeTulum

Show 11 photos

Luxury

1 King Size Bed

485 sqft

Garden view

Private Bathroom

Private entrance

Refrigerator

x4

+

x3

More details

Indulge in the ultimate luxury with our spacious 484 sqft Suite, featuring a private lounge and a breathtaking garden view. Retreat to the comfort of a king size bed, enjoy the convenience of a private entrance and revel in the amenities of air conditioning, a refrigerator, and a walk-in closet.

Premium King with Balcony in XscapeTulum

Show 10 photos

Premium, King, Balcony

1 King Size Bed

325 sqft

Garden view

Private Bathroom

Balcony

Private entrance

+

More details

This suite has a balcony, private entrance and tile/marble floor. Up to 3 children are allowed to stay in existing beds.

Apartment with Patio or Balcony in XscapeTulum

Show 14 photos

Apartment, Patio

1 Sofa Bed

1 Queen Size Bed

645 sqft

Garden view

Kitchen

Private Bathroom

Kitchenette

+

More details

Immerse yourself in the beauty of nature with a garden view from your private balcony or patio in this spacious 646 sqft apartment. With a fully-equipped kitchen, comfortable beds, and a relaxing atmosphere, this apartment is perfect for a family of four looking for a peaceful retreat.

Penthouse Apartment in XscapeTulum

Show 14 photos

Penthouse Apartment

1 Sofa Bed

1 Queen Size Bed

755 sqft

Private pool

Spa tub

Garden view

Kitchen

+

More details

Experience luxury living in our spacious 753 sqft Penthouse Apartment, featuring a private pool and spa tub, a garden view balcony, a fully-equipped kitchen, and a cozy terrace for your ultimate relaxation. With a queen size bed and a comfortable sofa bed, this apartment can comfortably accommodate 2 adults.

Studio with Pool View in XscapeTulum

Show 10 photos

Studio, Pool View

1 Queen Size Bed

375 sqft

Garden view

Kitchen

Private Bathroom

Kitchenette

x5

+

x3

More details

This studio has a balcony, air conditioning and tile/marble floor. Up to 3 children are allowed to stay in existing beds.

Superior Apartment in XscapeTulum

Show 16 photos

Superior Apartment

1 King Size Bed

645 sqft

Private pool

Garden view

Kitchen

Private Bathroom

x10

+

x6

More details

Indulge in a luxurious stay in our Superior Apartment, boasting a spacious 667 sqft area. Unwind with a Garden view and take a dip in your very own private pool. Enjoy top-notch amenities including a fully-equipped kitchen, private entrance, and a comfortable sitting area.

Apartment with Garden View in XscapeTulum

Show 12 photos

Apartment, Garden View

1 Sofa Bed

1 Queen Size Bed

645 sqft

Garden view

Kitchen

Private Bathroom

Kitchenette

x10

+

x6

More details

Experience the beauty of nature from the comfort of this spacious 646 sqft apartment with a stunning garden view. With a fully equipped kitchen, private bathroom, and cozy sitting area, this apartment is the perfect retreat for 2 adults and 2 children.

Premium King with Bath Tub in XscapeTulum

Show 17 photos

Premium, King

1 King Size Bed

430 sqft

Private pool

Hot tub

Garden view

Private Bathroom

x4

+

x3

More details

Indulge in luxury in our Premium King room boasting a spacious 431 sqft area and featuring a private pool, hot tub, and garden view. Unwind in the comfort of your own private entrance and patio, and enjoy modern amenities such as air conditioning, a bathtub, and a walk-in closet.

Show 10 photos

Apartment

645 sqft

Kitchen

Kitchenette

Minibar

Dryer

x10

+

x6

More details

Featuring a private entrance, this air-conditioned apartment is consisted of of a kitchen, 1 bedroom and 1 bathroom with a shower and a hairdryer. In the kitchen, guests will find a stovetop, a refrigerator and kitchenware. The apartment offers a mini-bar, a coffee machine, as well as a patio and outdoor furniture. The unit offers 1 bed.

Guest reviews

8.6

2,222 reviews

Categories of assessments

Cleanliness

Comfort

Location

Facilities

Staff

Value for money

WiFi quality

Featured reviews:

🇬🇧

Jessica

9.1

April 2023

Such a lovely oasis in Tulum. The location was great, just far enough away from the main nightlife to not be bothered by it but only a short walk to be right in the centre of town. The staff were all incredible, the food and drinks and service was amazing. As a solo traveller I felt safe and and at home with the lovely welcoming and friendly team of people working here. I would definitely return.

The only two things that I didn't love were: - no bedside lights or light switch for the main light near the bed. (Not a huge deal) - the owner or manager seemed quite annoyed a lot of the time and would shout at the staff which was quite off-putting and seemed very over the top and unnecessary. Hopefully he was just having a bad week and that's not the way the staff are normally treated.

🇨🇴

Lucie

10

July 2023

We were very happy with our stay at Xscape Tulum. The bedroom was clean and comfortable with a nice little balcony, that was surrounded by plants for lots of privacy. The pool area was great - especially as the beach in Tulum is currently covered in seaweed, the pool was a perfect place to relax and cool off. The staff were very helpful and kind. The restaurant was also great, they offered a good breakfast deal until 12pm each day, so no rush to wake up in the morning. The hotel also offered bike rentals which was very useful to explore the surrounding areas.

The hotel is a little far from the main town, this had its pros and cons. It meant that it was nice and quiet, but it’s a bit of a walk to the main bars and restaurants. There were a couple of very nice places close by though.

🇬🇧

Kelsey

10

March 2022

The hotel is beautiful, staff are amazing and its a great location. The food at the restaurant is really good (really large portions) and the happy hour even better. We were able to rent scooters and bikes from the hotel for a really reasonable price and the staff gave recommendations and safety advice. We had a great stay and would definitely recommend.

It can be noisy at night, one night there was loud music and someone shouting over a microphone until 4am. It didnt affect our stay being amazing but its something to consider.

🇺🇸

Carlos

8.2

May 2023

the property was well maintained. the staff was always very helpful. even when I booked my tour to Chechen itza they helped make that happen. I myself enjoyed the location it was at the end of town far enough from the nightlife, but close enough to walk, restaurants were closer and there were PLENTY to chose from but every morning I would go to the Coffee shop right down the street for AMZING coffee and great food. I highly recommend this place. Also renting a scooter for about $30 a day was perfect to hit all the beaches and the tulum ruins all within 10 maybe 15min on the scooter.

there really isn’t much I didn’t like about it. I got exactly what I expected for my travels.

🇨🇦

Robert

9.1

January 2022

I’ll start with saying the Staff Were Wonderful on every level at this Hotel…they actually care. The restaurant has excellent food again with excellent service. Housekeeping did a excellent job with keeping our room squeaky clean even under the bed. Front desk staff always willing to help or recommend things…awesome experience.

I would like to see a designated area for smokers, I don’t smoke neither does my wife. I don’t think it’s respectful for people to smoke in my face in the restaurant while eating or pool area. I would like to see more people wearing masks, I experienced quite a few people with very bad coughing issues (sick) these people should be asked to put a mask on…it was very uncomfortable to see this and no respect for the healthy people sitting beside them in the restaurant or pool area. The pillows on the bed were terrible, sorry but they were really uncomfortable…lumpy old feeling. Your beds actually feel quite good but the pillows need to be replaced.

🇬🇧

Dani

9.1

March 2022

We planned to stay for 1 night and ended up booking 5 nights. It meant we moved rooms a few times and they were all fantastic! Great place to hire bikes around the corner, and 10ish min bike ride to the beach. Loads of vegan food places locally (bonus for me). The staff were fantastic and gave a real personal touch! We were caught out the first night, as the gates were shut when we got back, but there is always someone on the desk to let you in :)

Nothing, it was all good :)

🇮🇪

Joan

10

August 2023

Very clean. Great pool. Lovely staff. We could rent scooters and bikes which was great. Food here is yummy too!

Towels changed just once in the 7 days we stayed there. Often toilet rolls not replaced so had to go get more (on 3 occasions) location is perfect if you want to be close to town but the town is not great. I would definitely recommend to stay near the beach.

🇦🇺

Aachal

8.2

June 2023

We enjoyed our stay at the Xscape Tulum. The hotel is in a quiet part of town...approx 20 mins walk from the main part of the main street. The grounds are so luscious and green and really well maintained. The pool was lovely, too, but the bottom needs to be fixed. Staff were efficient, and a lovely welcome drink was provided. Our room was nice and spacious and had a big terrace with bean bags.

The room had a coffee machine, but no tea or coffee was provided. Pillows were really hard. There was construction going on, so it was noisy during the day.

🇪🇸

Louise

8.2

April 2023

I have stayed there four times as I like the location and it’s more or less quiet at night. The staff are very friendly.

I wish they had soap dispensers rather than single use plastic bottles. furthermore it would be nice to have a chair in the bedroom . I asked for a room downstairs as I can’t lift my heavy luggage, however I was given a room upstairs and a receptionist helped me. At check out there was no one around to help hence I had to carry a 25 kg suitcase down several steep stairs . The owner doesn’t appear to be friendly and never once said hello, spoke loudly in the small restaurant and had extremely loud heated arguments. it was very uncomfortable for many guests I believe .

🇩🇪

Sarina

9.1

January 2023

this hotel is just stunning! I loved everything about it. - amazing garden, pool and facilities - the restaurant was awesome and had delicious meals on the menu - very attentive staff, super nice and helpful - good location in general in tulum town - in general rather calm & quiet which I loved - my first room on the ground floor was super quiet & just lovely, the second one on the first floor was a bit less soundproofed

only minor things: - located next to a main road (bit noisy at rush hour times but not too much) - someone in the restaurant has a strange ringtone that goes off every 3 mins :D (like “ah ohh”) - a hairdryer would have been great

Points of Interest Around XscapeTulum

Attractions

Tulum

2.8mi

Tankah Park

2.8mi

Grand Cenote (Gran Cenote)

2.8mi

Casa Cenote

6.6mi

Cenotes Sac Actun

8.6mi

Cenote Dos Ojos

9.7mi

Xel-Ha

10.7mi

Muyil

12.7mi

Akumal

16.5mi

Xotik-Ha EcoPark

23.9mi

Kantun Chi Ecopark

24.2mi

Sian Ka'an Biosphere Reserve

26.8mi

Palancar Reef

30.8mi

Playa Palancar

31mi

Restaurants

Casa Mia

Cuisines

  • Italian
  • Mexican
  • Seafood
  • Steakhouse
  • Local
  • International
  • Latin American

Ambiances

  • Family Friendly
  • Traditional
  • Romantic

Pools

Location

  • Outdoor

Age restrictions

  • All ages

Availability

  • All season

Amenities of XscapeTulum

Private pool

Free parking

Restaurant

Outdoor swimming pool

Free wifi

Room service

Spa tub

Hot tub

Air conditioning

Bar

Tour desk

Private entrance

Parking On Site

Terrace

24-hour front desk

Kitchen

Non-smoking rooms

Kitchenware

Kitchenette

Patio

Garden view

Garden

Bathtub

Balcony

Stay rules - XscapeTulum

  • Check-in / Check-out

  • Pets

  • Internet

  • Age restrictions

  • Parking

  • Reservations

  • Children and beds

  • Cards accepted at this property

Frequently Asked Questions - XscapeTulum

When are the check-in and check-out times for XscapeTulum?

Rooms at XscapeTulum become available for check-in at 03:00 PM and guests are requested to check out by 12:00 PM.

Does XscapeTulum come with parking?

Yes, there is ample parking available at Xscape Tulum. It is a free public parking facility located on site. There is no need to make a reservation for parking.

How much does a stay at XscapeTulum cost?

Room rates at XscapeTulum initiate from $98. Yet, variations occur based on your room and date preferences. For exact rates, please insert your travel dates.

What types of rooms does XscapeTulum offer?

The hotel XscapeTulum offers a variety of room types including studios, suites, and apartments. Rooms range in size from 323 sqft to 753 sqft and can accommodate 2 adults, with some rooms able to accommodate 1 or 2 children as well. Smoking is not allowed in any of the rooms. Beds in the rooms vary, with options including queen size, king size, double, and sofa beds.

What are the main attractions at XscapeTulum?

At XscapeTulum, guests can enjoy a variety of leisure amenities during their stay. They can spend their time at the hotel by taking a dip in the private pool or the outdoor swimming pool, which is available all year round. There is also a spa tub and a hot tub/Jacuzzi for guests to relax and unwind.

For those seeking outdoor activities, the hotel offers bicycle rental and bike tours, as well as walking tours. Snorkeling and horseback riding are also available for guests looking to explore the surrounding area. Guests can also enjoy the spa lounge/relaxation area and indulge in a massage for ultimate relaxation.

When it comes to dining options, Casa Mia is the on-site restaurant, offering a variety of cuisines including Italian, Mexican, seafood, steakhouse, local, international, and Latin American. The restaurant has a family-friendly, traditional, and romantic ambiance to suit different preferences.

Is there a swimming pool at XscapeTulum?

XscapeTulum hotel has an outdoor pool available all year round. There are no age restrictions mentioned, so it is suitable for guests of all ages.

Does XscapeTulum have on-site restaurants?

Yes, the hotel has a restaurant called Casa Mia. The ambiance options include Family Friendly, Traditional, and Romantic. The cuisines offered at this restaurant include Italian, Mexican, Seafood, Steakhouse, Local, International, and Latin American.

Can I use my credit card at XscapeTulum?

Yes, you can use your credit card at XscapeTulum. However, cash is not accepted as a payment method. Accepted credit card payment methods include Visa, American Express, and Mastercard.