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8.9

211 reviews

Basic Tulum

Basic Tulum

Calle 10 Sur S/N x 5 y 7 Sur, La Veleta, Tulum, 77780, Mexico

Reservations:

+1-833-728-2041

Choose dates to view prices

Outdoor swimming pool

Free Private Parking

Free wifi

Air conditioning

Tour desk

Sun deck

Private entrance

Terrace

Basic Tulum

Welcome to Basic Tulum, where the jungles of Quintana Roo meet the blissful ambiance of a charming 3-star retreat! Situated just 1mi from the lively heart of Tulum, our hotel is the perfect jumping-off point for travelers eager to explore bohemian beaches and ancient ruins. Enjoy the touch of relaxation with our fabulous outdoor swimming pool, or indulge in a splashy adventure at the on-site water park (extra charges apply). For those looking to unwind with a drink in hand, our sun deck awaits, while the garden views add a serene touch to your stay.

With cozy rooms featuring air conditioning, free WiFi, and kitchens equipped with all the essentials, you'll feel right at home while still embracing the spirit of travel. Each room boasts a private entrance, spacious balconies, and luxurious extra-long beds, making it perfect for those lazy mornings. Feel free to explore the nearby Tulum beach or take a stroll through the quaint streets lined with local shops and eateries; after a day of adventures, retreat to the comfort of your room complete with free toiletries and breathtaking views.

Tulum has a lot to offer, and our guests certainly think we're the cherry on top! With over 211 reviews, our friendly staff and welcoming atmosphere have garnered positive feedback from travelers looking for a slice of paradise. Starting from just $123 per night, Basic Tulum promises a memorable experience that melds excitement and relaxation. You can find us at Calle 10 Sur S/N x 5 y 7 Sur, La Veleta, ready to welcome you to your new favorite getaway!

As the sun begins to set over the lush landscape, unwind by our stunning outdoor swimming pool designed exclusively for adults. The tranquil atmosphere provides the perfect backdrop for sipping cocktails or enjoying a quiet moment amidst the serene surroundings. For those seeking a bit more excitement, our on-site water park (available for a nominal fee) guarantees fun for the whole family. It’s a splashing good time that invites laughter, joy, and unforgettable memories—so don't forget your sunblock!

Dining in Tulum is an adventure in itself, and we’re conveniently just a stone's throw from some of the area's most scrumptious local eateries. Whether you're craving mouthwatering tacos, fresh ceviche, or delightful street food, you’ll discover a treasure trove of flavors right around the corner. After satisfying your taste buds, take a leisurely stroll through the charming streets, where vibrant shops and bohemian markets showcase local artistry, handmade crafts, and unique souvenirs just waiting to be discovered. Let Tulum’s enchanting energy sweep you off your feet!

When you return from your day's explorations, our cozy apartments with spacious balconies await you, offering the perfect vantage point to soak in the stunning vistas. Relax in your personal vacation oasis, complete with air conditioning and a fully equipped kitchen tailored for all your culinary desires. You can truly make the space your own, whether you're preparing a snack or enjoying a quiet evening in after soaking up the beach vibes. With a welcoming atmosphere, refreshing amenities, and a prime location, Basic Tulum will leave you with memories that linger long after your tan has faded.

Closest airports

Cozumel International Airport

41.3mi

Most popular amenities

Outdoor swimming pool

Free Private Parking

Free wifi

Air conditioning

Tour desk

Sun deck

Private entrance

Terrace

Kitchen

Non-smoking rooms

Beach chairs/Loungers

Patio

Garden view

Kitchenware

Kitchenette

Garden

View

Extra long beds (> 6.5 ft)

Free toiletries

Balcony

Bathtub

Rooms

Apartment with Balcony in Basic Tulum

Show 25 photos

Apartment with Balcony

1 King Size Bed

410 sqft

Garden view

Kitchen

Private Bathroom

Kitchenette

+

More details

Experience the ultimate comfort and relaxation in our spacious 409 sqft apartment with a beautiful garden view, private bathroom, kitchenette, and a tranquil balcony. This apartment is perfect for 2 adults and 1 child, and features a king-size bed, bathtub, flat-screen TV, and all the necessary amenities for an unforgettable stay.

Guest reviews

8.9

211 reviews

Categories of assessments

Cleanliness

Comfort

Location

Facilities

Staff

Value for money

WiFi quality

Featured reviews:

🇺🇸

Lyle

8.2

March 2023

The staff were very cordial, and the facility was intimate - not crowded with loads of people. Somebody in the neighborhood had a rooster that reminded me of my childhood 6 times a minute all day long. The hot water and A/C worked great. The price paid was substantially discounted and made a good value. Can't describe value without specifying price.

Unfortunately, the neighborhood is just too trendy for itself. I imagine real-estate prices and rents are skyrocketing, but that's entirely out of line with the state of the actual infrastructure.

🇩🇪

Annika

9.1

December 2022

The staff was amazing. Enrique and Mayumy did everything to make us feel at home. Special thanks to Enrique for taking such good care about our questions and needs. The room was very big and comfortable. Air conditioning worked great. Wifi was also great and worked very well. There are a lot of good restaurant options around. Bikes are offered for rent in the hotel.

The hotel is not very close to Tulum center, which can also be good as it was quiet with less traffic. It is far from the beach.

🇵🇹

Willmccdxb

9.1

February 2023

Room large and clean, we had the top floor with balcony and table etc. All windows have mosquito nets and there is a ceiling fan as well as AC. Small communal area downstairs was useful and the staff always cheerful and helpful. It is walkable to loads of restaurants and a short drive to the beach.

nothing to complain about

🇨🇦

Beth

10

December 2021

We stayed at Casa Santiago for two weeks and would highly recommend this hotel. The staff (Ernesto and Enrique) were amazing - friendly and very helpful. Maria did a great job at cleaning our room. The room was very large and comfortable and we had a lovely balcony overlooking the courtyard. There were several nice restaurants in the area where we enjoyed our meals. We spent a lot of time at la playa Los Pescadores. The beach was clean and the water lovely for swimming.

🇺🇸

Antonia

9.1

April 2023

Great beds, large room, super clean, super friendly staff, very close to great food. We forgot our passports in the room and they kept it safe until we were able to go back to the hotel to get it back.

The pool is really small, the pictures of pool are misleading

🇩🇪

Dunja

10

February 2022

Very friendly staff, bikes to rent for 150 mxn pesos without any troubles. Nice an big room very comfortable. Airconditioner worked perfectly. Best rooms we had so far in Mexico! Bars in a fiew meters. Very nice italian restaurant 5 minutes away. I had an online exam for university and it was so calm, I could easily concentrate. The wifi worked fine.

🇬🇧

Matthew

9.1

April 2022

Big room, and nice staff during the day.

Lack of facilities, I.e. can’t buy drinks from the hotel, nor is there any info re. ordering in food. Towels were dirty 2 days. Need a car to explore Tulum properly

🇨🇦

Joelle

10

April 2022

Staff is very helpful and friendly. Location is just perfect next to many main spots and we can rent bykes and ATV with the hotel which is greaat. We felt like home at Casa Santiago, will recommend this place 100%

🇦🇹

Nika

10

March 2022

I loved how helpful Enrique and Martin were super helpful. They went above and beyond to help us with car rentals, room bookings, suggestions about Tulum and even other places. Very friendly and helpful staff. Thank you. We really enjoyed our room as well. Had the best sleeps :)

🇩🇪

Nina

10

June 2021

The staff is super nice and helping with everything! The room was big and clean, even a fridge in there! Renting a bike is possible and you can explore the city. I really liked the location because is really quiet there. I really enjoyed the stay there.

The WiFi is not the fastest. And I was there in low season, I had no breakfast there. (This was totally fine for me, but if it’s important to you, you should ask them!)

Points of Interest Around Basic Tulum

Attractions

Tulum

3.1mi

Grand Cenote (Gran Cenote)

3.1mi

Tankah Park

3.2mi

Casa Cenote

7mi

Cenotes Sac Actun

9mi

Cenote Dos Ojos

10mi

Xel-Ha

11.1mi

Muyil

12.3mi

Akumal

16.9mi

Xotik-Ha EcoPark

24.3mi

Kantun Chi Ecopark

24.6mi

Sian Ka'an Biosphere Reserve

26.4mi

Pools

Location

  • Outdoor

Age restrictions

  • Adults only

Availability

  • All season

Amenities of Basic Tulum

Outdoor swimming pool

Free Private Parking

Free wifi

Air conditioning

Tour desk

Sun deck

Private entrance

Terrace

Kitchen

Non-smoking rooms

Beach chairs/Loungers

Patio

Garden view

Kitchenware

Kitchenette

Garden

View

Extra long beds (> 6.5 ft)

Free toiletries

Balcony

Bathtub

Stay rules - Basic Tulum

  • Check-in / Check-out

  • Pets

  • Internet

  • Age restrictions

  • Curfew

  • Parking

  • Reservations

  • Children and beds

  • Cards accepted at this property

Frequently Asked Questions - Basic Tulum

At what times are check-in and check-out at Basic Tulum?

Should you choose to stay at Basic Tulum, the doors are open for check-in between 03:00 PM and 11:00 PM. Kindly check out by 11:00 AM.

Does Basic Tulum offer complimentary parking?

Yes, there is parking available at Basic Tulum. The parking is free and private, located at a nearby location. It is not necessary to make a parking reservation.

What are the rates at Basic Tulum?

Basic Tulum offers accommodations starting at $123. Keep in mind, room types and dates might affect the final price. For specific rates, input your stay dates.

Which room categories can I book at Basic Tulum?

The hotel offers an Apartment with Balcony, which is a 409 sqft room that does not permit smoking. It can accommodate 2 adults and 1 child, with 1 King size bed as the bedding option.

Room Name: Deluxe Double Room Room Type: Double Room Smoking allowed: False Accommodates: 2 adults, 1 children Beds: 1 x Queen size bed

The hotel also provides Deluxe Double Rooms, which are Double Rooms with a Queen size bed. These rooms have a no smoking policy and can accommodate 2 adults and 1 child.

Room Name: Suite with Sea View Room Type: Suite Room Size: 527 sqft Smoking allowed: False Accommodates: 2 adults, 2 children Beds: 1 x King size bed, 1 x Sofa bed

For those seeking a larger space, the hotel offers Suites with Sea View. These Suites occupy 527 sqft, feature no smoking rules, and can accommodate 2 adults and 2 children. They are equipped with 1 King size bed and a Sofa bed.

What activities does Basic Tulum offer?

At Basic Tulum hotel, guests can enjoy their time by taking advantage of the leisure amenities available. One option is to relax and cool down at the outdoor swimming pool. The pool is open all year round, allowing guests to enjoy it regardless of the season. Another way to spend time at the hotel is by visiting the water park, which offers entertainment for guests of all ages. Additionally, guests can enjoy some sunbathing on the sun deck or relax in the beach chairs/loungers available at the hotel. While these are the only specific leisure amenities mentioned in the data, guests can also explore other amenities that might be available at the hotel for their enjoyment.

Is there a swimming pool at Basic Tulum?

The Basic Tulum hotel has an outdoor pool called Pool 1. The pool is available all season. It has age restrictions and is exclusively for adults only.

Does Basic Tulum accept credit cards and cash payments?

At Basic Tulum, they only accept cash payments. Credit cards are not accepted as a payment method.