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+1-833-728-2041892 reviews
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$164Avenida Tulum, Tulum, 77780, QR, Mexico
Reservations:
+1-833-728-2041892 reviews
1/73
Private pool
Spa/Wellness packages
Restaurant
Outdoor swimming pool
Free Private Parking
Free wifi
Room service
Streaming service (like Netflix)
Welcome to Una Vida, a luxurious 5-star hotel located in the vibrant city of Tulum, Mexico. Situated just 0.8mi from the city center, this hotel offers convenience and accessibility while still providing a peaceful and relaxing retreat. With 892 glowing reviews, Una Vida aims to provide an unforgettable experience for every traveler.
Starting at just $164 per night, Una Vida offers an array of amenities to enhance your stay. From a private pool and spa/wellness packages to a free outdoor swimming pool and on-site parking, this hotel has it all. The rooms are beautifully appointed with modern furnishings and feature amenities such as a kitchen, private bathroom, and balcony, giving you a comfortable and stylish home away from home.
In addition to these amenities, Una Vida also offers a range of exciting activities and services for an additional charge. Whether you're interested in snorkeling, fishing, or even enjoying a themed dinner, there's something for everyone here. The hotel also provides car rental services and airport pickup and drop-off for added convenience.
At Una Vida, you'll experience the perfect combination of luxury, comfort, and great service. Book your stay today and immerse yourself in the beauty of Tulum while enjoying all that this exceptional hotel has to offer.
When you choose to stay at Una Vida, not only will you enjoy the luxurious accommodations and convenient location, but also a variety of other exciting amenities and activities. Take a dip in one of our two stunning outdoor pools. Our first pool features a shallow end and is heated for your comfort. Perfect for families, it provides a safe and enjoyable environment for both kids and adults. Our second pool, exclusively for adults, offers a tranquil oasis where you can relax and unwind. With its heated water and serene atmosphere, it's the perfect place to escape and rejuvenate.
At Una Vida, we pride ourselves on our diverse culinary options. Our on-site restaurants offer a range of dining experiences to suit every palate. Whether you're looking for a family-friendly atmosphere or a modern dining experience, we have the perfect option for you. Indulge in delicious American, Mexican, and International cuisine in one of our beautifully designed restaurants. Our friendly staff will ensure that every dining experience is a memorable one.
To make your stay even more convenient, Una Vida accepts a variety of payment methods, including Mastercard, Visa, JCB, American Express, Discover, Diners Club, Maestro, and UnionPay. Cash, however, is not accepted. We strive to provide you with the utmost convenience and ease during your stay with us. Rest assured that we have taken care of all the details to ensure a comfortable and enjoyable experience.
With its wide range of room types and sizes, Una Vida can accommodate any traveler's needs. Whether you're traveling with a group or on a romantic getaway, we have the perfect room for you. From our spacious one-bedroom suites and luxurious villas to our cozy studios with private plunge pools and scenic terraces, you'll find a home away from home at Una Vida. Each of our rooms is beautifully appointed with modern furnishings and amenities to ensure a comfortable and stylish stay.
Come and experience the perfect blend of luxury, comfort, and exceptional service at Una Vida. Book your stay today and immerse yourself in the beauty of Tulum while enjoying all that our exceptional hotel has to offer. Your unforgettable vacation awaits!
Closest airports
Cozumel International Airport
41miPrivate pool
Spa/Wellness packages
Restaurant
Outdoor swimming pool
Free Private Parking
Free wifi
Room service
Streaming service (like Netflix)
Air conditioning
Bar
Sun deck
Tour desk
Private entrance
Parking On Site
Terrace
Kitchen
Non-smoking rooms
Beach umbrellas
Beach chairs/Loungers
Patio
Garden view
Kitchenware
Kitchenette
Garden
Bathtub
Balcony
View
Extra long beds (> 6.5 ft)
Free toiletries
Show 17 photos
Luxury House, 3 Bedroom
1 King Size Bed
1 Twin Bed
3230 sqft
Kitchen
Kitchenette
Balcony
Flat-screen TV
+
More details
Full 3 bedroom house with private pool and garden with outdoor dining. Ground floor presents a large living room with 42” TV + fully functional kitchen, daybed and restrooms. Main suite with Kingsize bed, full private bathroom with outdoor shower and bathtub. 2nd floor. Kingsize bedroom, full private bathroom with indoor shower Second bedroom with twin beds, full private bathroom with indoor shower. Both rooms presents large balconies overlooking the garden and jungle. All rooms have A/C
Show 11 photos
Tropical, Plunge Pool, Private Garden
1 King Size Bed
375 sqft
Private pool
Garden view
Private Bathroom
Bathtub
+
More details
This room features an private bathroom with an outdoor double shower. It also has WiFi and air conditioning.
Show 9 photos
Studio, Jungle View
1 King Size Bed
540 sqft
Garden view
Kitchen
Private Bathroom
Kitchenette
x5
+
x3
More details
Jungle Studio is 538 square feet and includes a king-size bed 150-183 width plus safe and bathrobes.
Show 13 photos
Suite, 1 Bedroom
1 Sofa Bed
1 King Size Bed
700 sqft
Kitchen
Private Bathroom
Kitchenette
Balcony
x8
+
x5
More details
Welcome to our One-Bedroom Suite, a spacious and stylish suite offering 700 sqft of comfort. Accommodating 3 adults and 2 children, this suite features a cozy king size bed and a convenient sofa bed, along with an array of amenities such as a fully equipped kitchen, private bathroom, balcony, and air conditioning. Enjoy your stay in luxury and relaxation with our suite's modern and convenient features.
Show 14 photos
Tropical
1 King Size Bed
375 sqft
Balcony
x4
+
x3
More details
Tropical con Alberca y Jardin is 377 square feet and includes a king-size bed 150-183 width plus balcony, hairdryer, and safe.
Show 8 photos
Tropical, Terrace
1 King Size Bed
375 sqft
Private Bathroom
Balcony
Terrace
View
+
More details
Indulge in the tropical vibes of our spacious Double Tropical Room with a charming terrace. Enjoy breathtaking views, a private entrance, and luxurious amenities like air conditioning, extra long beds, and a private bathroom.
Show 17 photos
Luxury House, 2 King/2 Double, 3 Bedroom
2 King Size Beds
1 Sofa Bed
2 Double Beds
3230 sqft
Private pool
Garden view
Kitchen
Private Bathroom
x7
+
x3
More details
Experience true luxury in our spacious Three-Bedroom Villa, boasting 3229 sqft of elegance and comfort. Unwind by your private pool, enjoy garden views from the terrace, and indulge in the convenience of a fully-equipped kitchen, flat-screen TV, and air conditioning. Perfect for families or groups, with accommodations for 7 adults and 3 children.
Show 27 photos
Villa Jacinta
1 King Size Bed
2 Double Beds
Balcony
+
More details
Villa Jacinta
Show 8 photos
Tropical, 1 King, Terrace
375 sqft
Balcony
+
More details
The spacious double room offers air conditioning, a private entrance, as well as a private bathroom boasting a walk-in shower and a hairdryer. The unit has 1 bed.
Show 8 photos
Room, Terrace
Terrace
x10
+
x6
More details
Room With Terrace
Show 7 photos
Deluxe, Terrace
Terrace
+
More details
Show 14 photos
Deluxe, Private Pool
Private pool
+
More details
9.4
892 reviewsCategories of assessments
Cleanliness
Comfort
Location
Facilities
Staff
Value for money
WiFi quality
Breakfast
Featured reviews:
🇬🇧
Terry
10
June 2023
The hotel is gorgeous, the pool is so beautiful and open until 11pm if you fancy a nighttime dip. The food and cocktails are fabulous and the staff were wonderful. Guido and Priscilla were just amazing, so helpful. The morning yoga was also a nice touch.
This is a bit of a weird one but the lighting in the rooms wasn’t great. All of the lights were on the same switch/circuit which means it’s impossible to do any kind of mood/soft lighting. Not a big deal but a bit annoying at night if you want a bit of a softer atmosphere. Bath robes, coffee making facilities, and a wee fridge would have been an advantage in the rooms, but again not a huge issue.
🇺🇸
Mellissa
10
May 2023
Una Vida is absolutely beautiful, gorgeous and amazing!!! The concierge team Guido and Daniela were top notch. They helped us arrange everything from spa treatments, hotel activities and taxi rides. It was great to not have to worry about every details because they took care of everything. I also want to mention that the bartenders/waiters are awesome as well. Our room had a breathtaking view!!! Outside shower and tub was everything!!! would definitely visit again and recommend to anyone looking to visit Tulum and have a wonderful experience!! Thank you Una Vida!!!
🇮🇹
Antonino
10
June 2023
Hola, this is place is amazing. We enjoyed everything in this real boutique hotel where you are not too far from the beaches but you are in a pretty white area with a lot of silent and good vibe. All the staff is great and really polite, in particular, we got a lot of suggestions from Guido (you are the best). he is always very available and supportive in any requests/questions. Thanks Guido. We had good time in the swimming pool and restaurant thanks to Santos and his amazing margarita. Thank all for this amazing vacation.
The water in the swimming pool could be cooler, but I think we had very hot and humid days…
🇺🇸
Ashley
10
September 2023
This was our second time staying at Una Vida and it was just as good as we remembered - peaceful, magical and comfortable. We loved the room which was beautifully decorated, chic and understated, the pool, the whole hotel setting and downtown neighborhood. This place really is boutique and special, with also access to the Bardo amenities. We enjoyed it here if not more than staying on the beach. Thank you to Guido and all staff for looking after us and also recommending an amazing local restaurant on the last night called El Agavero, which was amazing in terms of atmosphere and food. We also ate at Negro Huitlacoxe, which was phenomenal (be sure to get the corn), and enjoyed a cheese crust shrimp taco at Sabor de Mar in downtown Tulum. Love love love and we’ll be back soon.
🇬🇧
Dineth
10
February 2023
Welcoming, attentive Concierge team, bravo Dany, Jonh and Ari! Excellent support from Mario and team. Very peaceful and relaxing place but also welcoming of children. Our infant loved the main pool as private villa pool slightly cold for her. Villa excellent standard of finish, lots of space and the outdoor private area is very tranquil but a good space for beers plus has a good weber charcoal bbq. Downstairs bedroom has a brilliant open air bath tub in addition to its ensuite. 2 rooms upstairs both also ensuite. Cleaning team always very precise and easily contacted via concierge. Dinner at the Ananda restaurant was v good and you can sit with a pleasant view of the pool. We had a really lovely family time here. If you want to have spa facilities you can easily walk to the connecting sister hotel.
All good, muchas gracias to the Una Vida team
🇺🇸
A_breddy
10
May 2023
What a dream! Una Vida is the perfect place to stay in Tulum, an intimate boutique-style hotel ideally located in the jungle and within a 5-10 minute taxi to town or a short bicycle ride (you can rent bikes for free from the front desk.) Highly recommend it for adults looking for a quieter getaway or downtime between their explorations. We celebrated our wedding at Kima, a beautiful venue only a 5-minute drive away so location was perfect. Great place for groups traveling together who want their privacy but also a common area to hang out at. We had 30 guests staying here with us and enjoyed being able to gather at the pool here and at Bardo (the sister hotel on property). The guest experience managers were readily available through WhatsApp, booking us dinner reservations, taxis, and excursions. They were willing to go above & beyond to make our stay special and effortless. They'll deliver filtered drinking water when you need it and even provided me with a Nespresso machine upon request. HUGE thank you to Mara, Daniella, and Guido for making our stay what it was. We stayed in a tropical king suite with a plunge pool. Our room was small but felt so private, quiet, and comfortable, with lovely decor, and it was very clean. The plunge pool was great to cool off in between activities. My favorite part was the outdoor shower and bathtub. Ours was on a screened-in private porch. It's not a big restaurant on the property, more of a counter and a couple of outdoor tables but the option for room delivery was perfect and it was convenient to have it all available on-site when we needed it. Bardo had a bit more space if you prefer to sit for your meals. And the food and cocktails at both were all delicious! We loved the daily yoga offerings and additional experiences. I highly recommend the sound healing experience, we booked a private session with six of us women on my wedding morning — it was a transformative experience I'll always cherish.
Due to the bathrooms opening to the outdoor shower in some room types, they don't have AC and can get quite warm (but the split AC unit in the bedroom kept us cool). There were a couple of price discrepancies with experiences and taxis, so as always be aware and confirm before booking or getting in a taxi.
🇺🇸
Anonymous
10
May 2023
The property is so unique and relaxing! Every small detail added to the experience from the trees, candles lit every night, decorations and especially the staff who goes above and beyond to help improve your vacation. The hotel staff (especially concierge) went above and beyond to help us find restaurants, tours, beach parties & make sure we had everything we needed for our stay. Restaurant staff, house keepers and security always greet you with a warm smile & a good day ◡̈ I could go on about our wonderful vacation here for days, Thank you Una Vida for a much needed and amazing trip.
🇫🇷
Yann
9.1
March 2023
Beautiful hotel by night and day, everywhere. Cleaning room is very good, people are very kind. Restaurant is delicious. The perfect place to discover Tulum’s area.
I don’t understand why the price on the menu of the restaurant is not the price you will pay. I don’t talk about the service/tip but about taxes from nowhere, it’s strange. I don’t care about the price because it’s not so expensive even it is not the price of Tulum, but I just want to pay 300 pesos if the price is 300 pesos (I will add obviously the service/tip, that’s not the trouble ). Another stupid thing, you will be charge 8000 pesos in check-in bill at arrival for… I still don’t understand, balance is done at check-out but all these things should not be. This is holidays not a John Charles Fields test !
🇬🇧
Ben
10
May 2023
All the staff were outstanding - helpful and polite, they went above and beyond the call of duty! In particular, the concierge staff helped us organise tours, transport and reservations; taking out all of of the stress so that we could relax and fully enjoy our trip. We have never received service quite like this before and it was hugely appreciated. The candlelit pool in the evening had a lovely, chilled vibe and was a great place to unwind.
The only thing that could have possibly been improved was the access to the beach. We were hoping there would be a shuttle service, though the staff were very helpful in sorting us scooters to ride (as taxis are very expensive in this area).
🇵🇹
Julian
9.1
May 2023
I recently had the pleasure of staying at Una Vida Hotel in Tulum, and I must say it was an amazing experience. From the moment we arrived, we were greeted with warmth and hospitality by the staff, especially Guido, the receptionist who was incredibly kind and available throughout our entire stay. The hotel itself is stunning - a beautiful blend of traditional and modern design that creates a serene and peaceful atmosphere. The attention to detail is evident in every aspect of the hotel, from the carefully curated decor to the delicious food at the on-site restaurant. Our room was spacious, comfortable, and impeccably clean, with a balcony that offered breathtaking views of the surrounding jungle. The pool was the highlight of our stay, providing the perfect setting for relaxation and enjoying the beautiful Mexican sun. What really stood out to us, though, was the exceptional service we received from Guido. He went above and beyond to ensure that our stay was memorable, offering helpful recommendations for local activities and restaurants, and always making himself available to answer any questions we had. Overall, I cannot recommend Una Vida Hotel enough. It truly exceeded our expectations and provided the perfect setting for a wonderful vacation. And to Guido, a huge thank you for making our stay so special!
Attractions
Grand Cenote (Gran Cenote)
2.5miTankah Park
2.7miTulum
3miCasa Cenote
6.6miCenotes Sac Actun
8.5miCenote Dos Ojos
9.5miXel-Ha
10.7miMuyil
12.7miAkumal
16.4miXotik-Ha EcoPark
23.8miKantun Chi Ecopark
24.2miSian Ka'an Biosphere Reserve
27miPalancar Reef
30.9miAttractions
Grand Cenote (Gran Cenote)
2.5miTankah Park
2.7miTulum
3miCasa Cenote
6.6miCenotes Sac Actun
8.5miCenote Dos Ojos
9.5miXel-Ha
10.7miMuyil
12.7miAkumal
16.4miXotik-Ha EcoPark
23.8miKantun Chi Ecopark
24.2miSian Ka'an Biosphere Reserve
27miPalancar Reef
30.9miAirports
Cozumel International Airport
41miAmbiances
Cuisines
Ambiances
Location
Features
Location
Features
Age restrictions
Availability
Private pool
Spa/Wellness packages
Restaurant
Outdoor swimming pool
Free Private Parking
Free wifi
Room service
Streaming service (like Netflix)
Air conditioning
Bar
Sun deck
Tour desk
Private entrance
Parking On Site
Terrace
Kitchen
Non-smoking rooms
Beach umbrellas
Beach chairs/Loungers
Patio
Garden view
Kitchenware
Kitchenette
Garden
Bathtub
Balcony
View
Extra long beds (> 6.5 ft)
Free toiletries
Accessibility
Entire unit located on ground floor
Upper floors accessible by stairs only
Activities
Darts
Diving
Fishing
Happy hour
Snorkeling
Themed dinners
Water park
Bathroom
Bathtub
Bathtub or shower
Free toiletries
Hairdryer
Private Bathroom
Shower
Toilet
Toilet paper
Towels
Bedroom
Extra long beds (> 6.5 ft)
Linens
Building Characteristics
Detached
Semi-detached
Business Facilities
Fax/Photocopying
Cleaning Services
Daily housekeeping
Dry cleaning
Laundry
Food & Drink
Bar
Fruit
Grocery deliveries
Kids' meals
Restaurant
Snack bar
Tea/Coffee maker
Wine/Champagne
Food & drink safety
Breakfast to-go containers
Delivered food covered securely
Food can be delivered to guest accommodation
Front Desk Services
Concierge
Invoice provided
Private check-in/out
Tour desk
General
Air conditioning
Family rooms
Laptop size safe
Mosquito net
Non-smoking rooms
Pet Friendly
Private entrance
Room service
Internet
Free wifi
Kitchen
Cleaning products
Coffee machine
Dining table
High chair
Kitchen
Kitchenette
Kitchenware
Oven
Refrigerator
Stovetop
Toaster
Living Area
Dining area
Sitting area
Sofa
Media & Technology
Flat-screen TV
Streaming service (like Netflix)
TV
Outdoors
Balcony
Garden
Outdoor dining area
Outdoor furniture
Patio
Private pool
Sun deck
Terrace
Parking
Free Private Parking
Parking On Site
Physical distancing
Cashless payment available
Contactless check-in/out
Mobile app for room service
Room Amenities
Clothes rack
Fan
Iron
Socket near the bed
Sofa bed
Safety & security
24-hour security
CCTV in common areas
CCTV outside property
Fire extinguishers
Key access
Safe
Safety features
Access to healthcare professionals
Air purifiers
First aid kits available
Spa
Back massage
Beach chairs/Loungers
Beach umbrellas
Foot massage
Full-body massage
Massage
Neck massage
Open-air bath
Outdoor swimming pool
Public Bath
Spa lounge/Relaxation area
Spa/Wellness packages
Yoga classes
Transportation
Airport drop-off
Airport pickup
Airport shuttle
Car rental
Shuttle service
View
Garden view
Pool view
View
From 15:00
Guests are required to show a photo identification and credit card upon check-in
Until 12:00
Pets are allowed. Charges may apply.
WiFi is available in the hotel rooms and is free of charge.
The minimum age for check-in is 18
Come and go whenever you want
Free private parking is available on site (reservation is not needed).
Reservations
Call us for our best daily rates
+1-833-728-2041Child policies
Children of all ages are welcome.
Children 12 and above are considered adults at this property.
To see correct prices and occupancy info, add the number and ages of children in your group to your search.
Crib and extra bed policies
0 - 2 years
Additional fees are not calculated automatically in the total cost and will have to be paid for separately during your stay.
The maximum number of cribs, extra beds, and children allowed in existing beds can vary depending on the option booked.
All cribs and extra beds are subject to availability.
No capacity for extra beds.
Cash
JCB,
American Express,
Diners Club,
Discover,
Visa,
Mastercard,
Maestro,
UnionPay
This property does not accept cash.
Are pets permitted at Una Vida?
Yes, you can bring your pet to Una Vida hotel. They allow pets but there may be charges applied.
When are the check-in and check-out times for Una Vida?
The established timings at Una Vida are: Check-in after 03:00 PM and check-out before 12:00 PM.
Does Una Vida provide parking options?
Yes, Una Vida hotel provides free private on-site parking. No prior reservation is required for parking.
How much does a stay at Una Vida cost?
Accommodation at Una Vida starts as low as $164. Rates could differ based on your room selection and dates. Ensure to enter your dates for the most accurate pricing.
What types of rooms does Una Vida offer?
Una Vida hotel offers various types of rooms including One-Bedroom Suites, Jungle Studios, Tropical Rooms with Terraces, Three-Bedroom Luxury Houses, and Tropical Rooms with Plunge Pools and Private Gardens. All rooms are non-smoking and have different sizes and bed arrangements. The occupancy ranges from 2 adults and 1 child to 7 adults and 3 children, depending on the room type. Bed sizes include King size beds, Double beds, and Sofa beds.
What activities does Una Vida offer?
Guests at Una Vida hotel can enjoy a variety of leisure amenities during their stay. They can spend their time at the water park, which provides a fun and exciting experience for both children and adults. The hotel also offers a private pool and an outdoor swimming pool, where guests can relax and soak up the sun. Beach chairs and umbrellas are provided for those who want to unwind by the beach.
Guests can also indulge in the spa/wellness packages offered by the hotel, which include full-body massages, foot massages, neck massages, and back massages. The spa lounge and relaxation area provide a tranquil atmosphere for ultimate relaxation.
The hotel has two on-site restaurants. One restaurant has a family-friendly ambience, while the other offers a modern setting. The restaurants serve a variety of cuisines, including American, Mexican, and international dishes.
Overall, guests at Una Vida hotel have plenty of options to enjoy their leisure time, from swimming and sunbathing to dining and spa treatments.
Does Una Vida feature a pool area?
The hotel has two pools. Pool 1 is located outdoors and is heated, with a shallow end. Pool 2 is also located outdoors and is available all year round. However, it has age restrictions and is only for adults. Both pools are heated.
Is there an in-house restaurant at Una Vida?
Yes, the hotel has restaurants on site. One of the restaurants is described as family-friendly, while the other has a modern ambiance and offers American, Mexican, and international cuisines.
Does Una Vida accept credit cards and cash payments?
No, Una Vida does not accept cash payments. However, they do accept credit card payments. Accepted credit cards at Una Vida include Mastercard, Visa, JCB, American Express, Discover, Diners Club, Maestro, and UnionPay.
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