Hilton Rijeka Costabella Beach Resort And Spa

If I should name this Hotel I would call it “The light Hotel”. Light is the star of this “movie”. Light of the amazing landscape you can see, light reflexed by the sea, light mirrored by the glasses of the building, light entering the spaces inside the hotel, light coloured in a infinite ways of tones and changing moment by moment. So light creates a show in a continuous changing during the day but also the night, with good weather or not, during the day or the night. It’s a spectacular experience with no price. That’s why I recommend a “deluxe” room that are on the higher floors (I did not try the villas …). For the rest everything ok, very clean as you can aspect from an Hotel of this kind, beautiful and very big SPA (swimming pool with water quite “fresh” in my opinion but probably perfect for swimmers …). All the Staff very very kind, anyone taking care of your needs. I was here in December so only “The Kitchen”restaurant was open plus the Michelin star “Nebo”… In the first one the breakfast is served, an other experience… for the good quality of the food and the great variety … by the way waiters passing through tables offering glasses of “Prosek” … So no doubt: this Hotel is to be visited, may be better when temperatures are not too high to enjoy all the spaces and the terraces offered by the place (April, May, June… late September, October). WiFi perfect, parking ok (we left the car to a valet Parker… very nice and kind guy, no extra charge for this “help”…). Room wonderful, one wall is all glass, it seems to stay in a boat … even if in the toiled no bidet …(in such a kind of hotel structure a small lack in my opinion). Room has everything, from slippers and bathrobe, to iron and ironing board, kettle and … coffee machine with capsules replaced every day if used… No way: you must try this amazing Hotel, for me it’s a 10 “Cum Laude”.

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As far as Hilton's go, this is the best Ive stayed at worldwide! Staff are lovely, room was brill, all rooms with a lovely sea view. Breakfast was awesome and worth the money. Spa was also extremely good. And to finish, the michelin star restaurant on the top floor was sublime!

We were given the impression that only the 7 course taster menu was available, however we found out after the meal that aot 4 course menu was available for hotel guests. This left a sour taste as the price is pretty steep. The food was amazing but didnt feel that the hotel or the restaurant were honest and open about options.

Beautiful new hotel with beautiful modern rooms. A large, very modern spa. Heated indoor pool. We got a free upgrade, which was very nice.

Expensive parking. For that room price, parking should be free.

Brand new resort with extensive facilities and a large beach area. Rooms and amenities are very nice.

Service level is generally not at 5 star level. You end up at a breakfast buffet with 100 other guests and are introduced to the coffee machine to help yourself. Feels like a big canteen indeed unless you manage to get one of the few tables on the terrace. Beach restaurant serves pizza in cardboard boxes when you eat at their tables and orders at the - stunning - 5th floor bar take ages to be delivered. Amazing how the basics of gastronomy are not really working at this price level.

Brand new hotel, nice beach, very cosy first row beach villa, check in/out personel, bagage handling guy, in room dining service and room maintanace on high level.

Missing the proactivity in Sunce bar service, when finished our drinks in the bar area no one came and offer refilling in decent time frame. Just above average breakfast, expected more for this price tag, fresh orange juice save it however. I am sure it will be better with time. Surrounding of the hotel not corresponding with the hotel class, but this is Rijeka not Dubrovnik.

Personell were always very positive, on point, attentive and courteous. Especially Jelena at the reception, one of the very friendly ladies at the breakfast table who brought us coffees every morning (unfortunately no name, but she had blonde hair and a big smile) as well as one of the hotel‘s valet parking concierges (again no name but a very friendly, elder gentlemen) made sure our stay is as relaxed and memorable as possible. Thank you very much!

The hotel offers many different restaurants and cuisines. I believe focusing on a few would make sure that they are more occupied and lively.

Fantastic view. Cleanliness everywhere. Cozy beach with enough sun-beds and umbrellas. Big and comfortable room. But the best is the staff: everyone from janitor to manager is highly professional, they help you with any issues, and they are indeed pet-friendly. The spa was also a great experience. We tried only massages, but the pool and saunas looked nice. Underground secure parking has big parking spots.

The parking is pretty expensive. And one needs a car there to get to Rijeka/Opatija because local taxi service is horrible and pricey. The breakfast could be more diverse, as well as the restaurants' menus.

Design, architecture, beach, poools, quality of food

Services and processes have to be increase rapidly, waiting time for waitress is too long, chaotic stressed staff, no system, no smile, understaff

The location is really beautiful. Directly at the water. The SPA is nice. The sunsets are breathtaking.

The food at the main restaurant and at the pool is not good for 5* standards. The room service could also be more Attentive.

A very well built beach hotel, with great access to the seaside, excellent view from the room. Air conditioning is invaluable in the summer heat. Tea / coffee making set is also great to have. Breakfast was quite rich and of good quality. In-hotel garage is also very practical, especially as the parking situation is a real nightmare outside the hotel, essentially everywhere in the region. Staff is good and helpful, occasionally really excellent.

The hotel's health & wellness centre appeared significantly underutilized and it did not appear particularly attractive. Maybe off-season periods are different. A bathtub in every room would be a great addition. The hotel is located between settlements, and so moving around in the region is hindered by the heavy lack of car parking everywhere and the absence of transparent and efficient public transportation.