EVEN Hotel Seattle DTWN Lake Union, an IHG Hotel

The Gym was very modern, extensive choice of equipment, very clean, 24/7 and well maintained. Nice and quiet outside area with bbq. Overall, comfortable beds and large bathroom. Excellent location for exploring Seattle. Very friendly staff and excellent communication.

Typical US hotel bed linen with the blanket wrapped in simple sheets - just annoying to sleep in - sorry. AC very noisy and cannot be lowered - auto setting pauses for some seconds and then restarts for minutes. Had to turn it off to sleep. Sound proofing not too good - street sounds noticeable on 8th floor with all windows closed. TV is not smart, i.e. no Netflix, etc.

The room was clean and inviting.

I did not like that parking was an additional charge, and may not be an option if they were full.  We were also charged $75 extra for incidentals which would have been fine had been told ahead of time. It is stressful enough to book a room that you’ve never stayed at before and then find out there are all these hidden charges when you arrive. I would have liked to of known this all ahead of time as it could have made me consider a different hotel. We were only staying one night . The staff representative that checked us in made comments like I guess you have never stayed in Seattle before.We have stayed in Seattle before and travel frequently and not been charged for parking. I think it was condesending to reply to my inquiries that way.

I met the General Manager in the elevator by chance. He had a great sense of humor, willing to do whatever to make us happy. Nothing was needed. The room was the cleanest of any hotel I have stayed at!!! Catherine at the Front desk was a pure sweetheart and very helpful and accommodating. Our reservation was saved under our last name first which made it impossible to fine but she kept with it until she found it. Very helpful with a ton of little things never making us feel like a bother. The price of the hotel was cheaper than most in the area that extort us who plan a cruise. We have recommended the Alaskan Cruise to everyone we know!! I also recommend staying at Even hotel without question. Great towels, great service cleanest room ever, super friendly, what more can you ask for! It is also about 3 miles from the dock!

The restaurant wasn't the best. Expensive for what you got. And not open all the time.

The room was very nice and the workout options a nice touch, however didn't get the opportunity to use any of them due to short stay. The shower was wonderful and offered 2 types of shower gel, shampoo and conditioner.

The pillows were the worst, flat and 0 loft. Terrible for people with back and neck issues, or really for anyone who wants a good night's sleep. It was very expensive considering there wasn't a free breakfast, uncomfortable pillows and the room coffee machine didn't work. Free coffee wasn't even offered in the lobby. It was 3.00 for a cup of coffee. It's possible to purchase breakfast, but since your in Seattle it's probably cheaper and higher quality to visit a local breakfast, coffee shop. The bathroom doors don't lock or fully close which is an issue when sharing a room with family members or co-workers. I wouldn't give this place an 8, but I'm unable to change the number, very interesting.

Room was very nice with a comfy bed. Clean, quiet, met my needs. Staff were friendly and helpful.

The parking garage is kind of a challenge. Very tight space and kind of creepy if one is alone. Also, the restaurant could not serve dinner the night I stayed because the server didn’t show up! Really? That was odd. And when I ordered grub-hub instead, I had to pick it up in the lobby…which because there was always a long wait for the elevators was inconvenient.

Room was clean and tidy. I really liked the bathroom as that’s the first thing I check everywhere. It was clean and well equipped with necessity. They even had a workout mat and other stuff if you want to continue your daily exercise routine. The breakfast was absolutely delicious.

For breakfast I wasn’t sure how it worked. After asking the staff it was same as restaurant you order your breakfast and later they brought you the bill. It puzzeled me as I booked my room with breakfast included. You have to do a lot of asking on how this breakfast works.

I loved this hotel . It was so comfortable inside and out. The staff was great . The breakfast was probably one of the best I’ve ever had . They had fire fire pits outside to sit around . It was a safe location. Easy walk to the Marketplace. I added part of the breakfast menu because I want to make one of the items at home.

Price was comparable to the area .

Hotel staff was very accommodating. My husband arrived very late and they added his name to the room so that he could receive a key without waking me. We also needed shuttle transportation to our ship and they arranged great service. Great location downtown to be able to walk to all the things we needed.

No free breakfast but the breakfast we payed for in the Cafe was very good.

The room itself is very clean, modern and comfortable. The lobby is welcoming (we loved the availability of snacks for purchase!) and the staff was wonderful. Very nice and helpful. Loved that the 70 bus line was right outside the door - we used it every morning.

The only thing I could think of to improve would be the bathroom lighting - it's a little dim for makeup application but it's definitely not a deal breaker.

The rooms were big and comfortable. The internet was perfect. The bed was a little soft (I prefer harder mattresses). The location was perfect, near the tram, near Lake Union, within walking distance of the major attractions. I think it was great.

Even though breakfast was supposed to be included, we only got a USD 30 credit for breakfast. Being a family of 4, that was not enough at all. On the other hand, there was no housekeeping, that is not optimal