Somerset Ampang Kuala Lumpur

The room was spacious with segregated areas for dining, bedroom, bathroom and walk in closet. The bath was perfect and toiletries, lotion was of great selection. Pantry is well stuffed with cooking utensils. Business centre and gym readily opens for use. The water filter at the hallway was most helpful.

Breakfast. Although pre-packed, variety and amount of food could have been better if it was more. Would also be helpful if was informed during check-in that different types of food are scheduled to be delivered at different timing.

1. The apartment is roomy and well planned. 2. Generally clean and smell nice. 3. Got washer-dryer! and large capacity fridge! 4. Got electric stove and cooking utensils. They even provide you with dish sponge and dishwashing soap. You literally will feel right at home. 5. Rooftop pool and jacuzzi 5. Get the parking ticket don't use touch&go card. 6. Go green eco-friendly practices so they don't provide bottled water anymore. Instead, they provide a pitcher and you have to fill from the water filling station in the corridor.

1. Pillows are too flat so not comfortable, the host should check and replace. 2. Black mold in corners of bathtub, looks gross. 3. The parking fee of rm10 per entry! Must pay and validate parking ticket at the reception each time going out.

I couldn’t tell you how happy I’m🥳Superb clean and neat place ever. I really didn’t expect got kitchen with full set of things to cook and eat. Plus washing machine and big refrigerator. This time I got miss the chance to cook thr but sure next visit I will bring all item along with me. A big hall with sofa and dining table with 6 seaters. So much of facilities inside that one room. I and my fiancé really enjoyed our trip this time.

And customer service was so excellent 👌 Then manners from them was super lovely. Even we are younger than them all,they provide the same level of respect through us😍 plus 💯 no racism over there.

The location - It is on Jalan Ampang, not far from KL Sentral and at quite a distance from KLIA. There is a mall (Intermark) nearby, where you can get some necessities like butter, milk, eggs, bread, etc. There are quite some eateries around, not to forget the food court at the basement of the mall. There are many foreign embassies at a walkable distance. From our window, we could see many distinctive buildings, including the majestic Petronas Towers. The room - We were housed in a single-bedroom serviced apartment, with a bathroom, a functional kitchen, living/dining area and a walk-in closet. The entire apartment has a lot of storage space. Walls are adorned with random close-up shots of flowers. Living room had a four chair dining table, a stand with a 45" TV, two seater sofa, a chair and a centre table. There was another, smaller TV in the bedroom. Kitchen was equipped with a two burner hob, a microwave, a washer-dryer, a huge fridge, pots and pans, cutlery, cups, glasses and so on. Our kitchen had a Victorinox paring knife with an unparalleled edge; cutting fruits was a charm. Temperature of living room and bedroom can be independently controlled, the former has a four-bladed fan. There was a plastic carafe, which you could fill from the water filter in the lobby. They seem to have a fascination for cuboids - lights, tables, paintings, almost everything was in that shape. All in all, the room was a delight. Check-in process: The usual - show your ID, booking details, fill online registration form from Ascott and get the key cards. Check out process: We walked to the reception and returned the key cards; lady at the reception wished us a nice day. That was it. The staff: One word - Unobtrusive. Their presence is not seen, just felt. In our stay of three nights, we saw only the receptionists. Everyone else made their presence felt by their tasks.

Since I am only human, I will complain about some stuff 1. Floor is carpeted only in bedroom. We were given only one pair of slippers. Which meant one of us had cold feet, literally. We did not ask for another pair 2. Ironing board was concave. Since I had formal engagements, I had to iron my clothes. It was quite a task. 3. Living room TV was on the edge. Meaning, it was not properly balanced. I was concerned it might tip over if we put the ceiling fan on a fast setting 4. When you are on the throne, finding the bidet/faucet is a challenge 5. It would have been much appreciated if we had hand sanitizer/s outside, or even inside, our room 6. Door to our bedroom emitted an almighty creak while being opened/closed. Resulted in disturbed sleep for all family members

I love the room, it is very spacious and the kitchen facilities are complete. The room is very clean, and the design is very well thought out. The serviced apartment even has a walk-in closet! Washing machine/ dryer provided for you to do laundry, you can buy the powder detergent from the receptionist. The infinity pool looking out the city skyline at night is mesmerizing. There's a mini gym too, with cable equipment, dumbbells and cardio machine. Although it's pretty small but it serves its purpose during my stay. There's also a club lounge. The area is quiet and walkable to MRT. You can get your grocery supplies just opposite at Food Merchant. I also liked that the staff are very professional, from the door man, the bell boy, the receptionist, the cleaner. They are well trained, and i feel absolutely welcomed and comfortable staying there. For coffee drinkers, there's a starbucks coffee machine, u can select your drink and tap your card to pay. A family mart snacks vending machine is located just outside the lobby Hope u enjoy your stay as much as i do 😊😊

I didn't like that my stay short, will stay longer in the future 🤣🤣

The service provided by the staff starting right from arrival to departure was outstanding. As soon as our car pulled in someone came to help with the luggage. The check in process was efficient and we were shown our rooms within few minutes. The room came with a lovely note from the housekeeper who prepared the room. We had booked a two bedroom apartment. The bedrooms were big with closets and ample space. The master bedroom came with a TV and a desk to work from. Each room came with toilets, and the masterbedroom had bathtub overlooking the city. The kitchenette was fully equipped. We cooked and baked during our short stay. The living room was very spacious and the dining table could easily fit 6 people. The pillows and beddings were soft, the towels clean and fluffy, and came with all the amneties. The housekeeper on our floor cleaned, refilled and replaced things everyday. My absolute favorite was the water refill stations on every floor. The room came with a jar for water and we could refill it in hallway. The rooftop pool big, clean, has lovely view of the city. The supply of fresh towels never runs out. We never used the gym but it does have the same view as the pool.

Don't really have one

Stay at deluxe room with double bed (queen). Nice & wonderful serviced apartment in the middle of city with affordable price. Kitchen was complete. Important is there is bathtub with city view really love it 😍

Pre packed breakfast with limited choice n the portion is small. My daughter wasnt included in the food (even already mention stay was for 2 adults n 1children 4yo). Parking fee rm10 per entry quite unreasonable bcause was managed by 3rd party

-really spacious , living room - sleeping room - closet room and bathroom with shower+ bath separately -nice swimming pool and basic gym on the top floor -staff were awesome , assisted to let me early check in and late check out , very much appreciated -simple breakfast included , upon check in they kindly asked western / Asian or vegetarian meal ; I opted for Asian and they provided everyday sth different . -wash- and drying machine in one was really a plus so you can bring back clean clothes home

-small thing is that the roof doesn’t correspond to the displayed photos nor what you read on the internet. there is a new building being constructed which blocks the view , so if someone likes to book for the view , there is nth visible apart from office buildings. -would really have appreciated complimentary water bottle instead of a water machine

1) Clean and tidy room with complete appliances 2) Even not with KLCC view but Jalan Ampang area view quite nice 3) Close to KLCC area (but not walking distance) 4) Acceptable breakfast pack (lidah melayu apadahal) 5) Swimming poll is open!! And very convenient for our kids..with 0.4m depth..😁 6) Quite good wifi speed and coverage..bring my laptop with HDMI cable..24/7 youtube on tv..😂 7) Have filtered water dispenser station at corridor..so bring empty bottle is enough.. 8) Plenty places for order Food Panda and Grab Food around..then u can eat like in your house..complete with plates, bowls, glasses, cups and cutleries.. 9) Bath tub..main reason we stay here..mini swimming pool for our kids..doesnt aware the swimming is open when booking..so decided stay here for our kids play in bath tub..

1) Parking - had problem when hotel parking were full and have to parking HSC parking (other level) but also nearly full and have to park at standby parking for drive thru swab test..but when go check at B1 (hotel parking), there is plenty empty spot for parking..not frequent check on empty parking lot after declare "full parking".. 2) Parking - when parking at HSC level..have to change lift to go to our room level 3) We had problem with dryer..our clothes still wet after few hours drying..but it just minor issue..not big deal..

Strategic location in the heart of KL city. The staff is friendly and the unit is tidy with good maintenance. The food available option is unique for hotel service apartment. It will be good if there are more food options available.

The tv is not equipped with HD movies. There are alot of hotels providing smartview tv with HD features. The available shuttle services route and available time services shouls made known to in house guest upon check-in. It will be good if the car parking fees reduce to Rm5 per entry.