0
7.5

540 reviews

SureStay Hotel by Best Western Ellensburg0

1500 Canyon Rd., Ellensburg, 98926-9737, US

Reservations:

1-833-728-2041
7.5

540 reviews

Choose dates to view prices

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From

$129

Min. rate per night

Call for great rates

1-833-728-2041

Free parking

Indoor swimming pool

Free wifi

Hot tub/Jacuzzi

Air conditioning

Beach chairs/Loungers

24-hour front desk

Mountain view

Welcome to SureStay Hotel by Best Western Ellensburg! Located just 1.3mi from the vibrant city center of Ellensburg, Washington, our hotel offers the perfect blend of comfort and convenience for your stay. With 540 reviews and a starting price of $129, you can trust that you'll have a fantastic experience at our hotel.

Start your morning off right with our complimentary breakfast, setting you up for a day of exploring the local attractions. Enjoy a refreshing swim in our indoor swimming pool or relax in the hot tub for ultimate relaxation. Our pet-friendly hotel ensures that your furry friends are welcome, with some extra charges applicable.

The SureStay Hotel by Best Western Ellensburg provides a range of amenities to make your stay even more enjoyable. From free WiFi to a business center for those needing to stay connected, we've got you covered. Our spacious and comfortable rooms offer mountain, city, or pool views, and feature amenities such as a coffee machine, refrigerator, and microwave. With our 24-hour front desk and attentive staff, you'll feel well taken care of throughout your stay. Book your stay today and enjoy a memorable experience at SureStay Hotel by Best Western Ellensburg!

After a day of exploring the beautiful city of Ellensburg, Washington, unwind and relax in our indoor swimming pool. With a heated pool and a shallow end, it's the perfect spot to cool off and enjoy a swim. Our pool is available to guests year-round, so no matter when you visit, you can take advantage of this refreshing amenity. Please note that the pool is for adults only, ensuring a serene and peaceful environment for relaxation.

At SureStay Hotel by Best Western Ellensburg, we understand the importance of staying connected, even while on vacation. That's why we offer free WiFi throughout the hotel, so you can easily browse the web, check emails, or share your travel experiences on social media. Whether you're traveling for business or pleasure, our complimentary WiFi will keep you connected and make your stay even more convenient.

When it comes to payment options, we accept a variety of methods to suit your preferences. From major credit cards such as Mastercard, Discover, Diners Club, Visa, American Express, and Carte Blanche, you can choose the payment method that works best for you. Please note that we do not accept cash, so be sure to have your preferred credit card handy when checking in or making payments during your stay.

With our comfortable rooms, convenient amenities, and attentive staff, SureStay Hotel by Best Western Ellensburg is the perfect choice for your next getaway. Whether you're looking for a spacious Queen Suite with a sofa bed or a cozy Double Queen Room, we have a variety of room types to accommodate your needs. Our pet-friendly policy ensures that your furry friends are welcome to join you, with some additional charges applicable. Book your stay today and experience the excellent hospitality SureStay Hotel by Best Western Ellensburg has to offer!

Closest airports

Yakima Air Terminal Airport

28.4mi

Pangborn Field

33.1mi

Most popular amenities

Free parking

Indoor swimming pool

Free wifi

Hot tub/Jacuzzi

Air conditioning

Beach chairs/Loungers

24-hour front desk

Mountain view

Non-smoking rooms

Wheelchair accessible

Business center

Free toiletries

Bathtub

Private Bathroom

Parking On Site

Rooms

Queen Suite with Sofa Bed

1 Sofa Bedand

1 Queen Size Bed

420 sqft

Mountain view

City view

Private Bathroom

Bathtub

x4

+

x3

Stay in our spacious and luxurious Queen Suite with Sofa Bed, offering stunning mountain and city views. With a comfortable queen bed, sofa bed, private bathroom with bathtub, and a range of modern amenities including Wi-Fi, microwave, and flat-screen TV, you'll have everything you need for a memorable stay.

Queen Room

1 Queen Size Bed

195 sqft

Mountain view

City view

Private Bathroom

Bathtub

+

Welcome to our Queen Room, a spacious and stylish double room with a magnificent mountain and city view. Enjoy the convenience of a private bathroom with a bathtub, as well as modern amenities like free WiFi, a microwave, and flat-screen TV. Perfect for 2 adults and 1 child, this room guarantees a comfortable stay with all the necessary comforts and more.

Queen Room with Two Queen Beds

2 Queen Size Beds

225 sqft

Mountain view

City view

Private Bathroom

Bathtub

x4

+

x3

Experience the perfect blend of comfort and style in our Queen Room with Two Queen Beds, offering breathtaking mountain and city views. You'll enjoy a spacious room with private bathroom, bathtub, along with modern amenities like free WiFi, coffee machine, and a flat-screen TV. Perfect for a family getaway, accommodating up to 4 adults and 3 children.

Queen Room - Mobility Access

1 Queen Size Bed

195 sqft

Mountain view

City view

Private Bathroom

Bathtub

+

Experience comfort and convenience in our Queen Room - Mobility Access, boasting a spacious 194 sqft size and featuring a stunning mountain and city view. Relax in the private bathroom with a rejuvenating bathtub, and enjoy the modern amenities such as a flat-screen TV, microwave, and refrigerator. This wheelchair accessible room ensures a hassle-free stay for all our valued guests.

Guest reviews

7.5

(540 reviews)

From

$129

Min. rate per night

Categories of assessments

Cleanliness

8.1

Comfort

8

Location

8.4

Facilities

7.6

Staff

8.6

Value for money

7.8

Wifi quality

8.6

Breakfast

5.5

Featured reviews:

🇺🇸

Utzj

8.2

July 2023

I had read some concerning reviews online, so I was pleasantly surprised to find this hotel to be clean and safe with friendly, helpful staff, a comfortable bed, and very quiet! Plus, good water pressure in the shower, which I always value. Housekeeping was great.

The hotel is a little worn, but nothing terrible. Things seemed clean. We didn't have the breakfast, but it looked a little better than I would have expected. Ellensburg lodging always seems a little expensive, but this place was pretty good and I felt okay about the price.

🇺🇸

Shayla

8.2

June 2023

The pool was great. Check-in was a breeze, and the staff was nice and friendly. They even asked us what floor we preferred to be on. The room was clean. The ac was already on in our room, which was great with the heat outside. For a quick overnight, it was good for what we paid for it.

I did think there should have been a bigger TV for a room with 2 queens. We did have loading issues showing up while watching a movie. The kids obviously didn't like that. The mini fridge wasn't very cold.

🇺🇸

Rob

8.2

April 2021

I’ve stayed at this location before and left after one night. I noticed that it’s under new ownership and a new name so I decided to give it another try because the price is good. I was very surprised. The room was very clean and the staff were excellent. I work in the city twice a year and I’ll definitely be staying here in the fall.

The outside of the building can use some updating and paint and unfortunately three out of the four days I was there, someone was smoking marijuana and I can smell it in my room.

🇺🇸

Bones

9.1

May 2022

The front desk staff are professional,friendly and well trained. Check in was very smooth and I was given the specific room reserved even though I checked in late. The property is older but is well cared for and updated. The room was spotlessly cleaned and the tv and wifi sysytems are excellent. I really appreciate the extended pool hours and the spa area is outstanding with a jetted jjacuzzi and plenty of clean towels. The value here is outstanding and the location is perfect for exploring the mountains and Eastern Washington. If you have an electric car there is a large charging station here as well.

There is nothing to complain about. The property is well managed and cared for. The expectations cannot be higher for this tier of lodging.

🇺🇸

Cynthia

8.2

August 2023

The staff were wonderful, very welcoming and cheerful. They gave us a very quiet room as requested. The room was large and very clean. We did not have the breakfast so don't know what it was like.

The pillows on the beds (4 each) were square, large, and impossible to make comfortable. They were on the hard side and there was little difference in them, like 2 soft, 2 hard. The bed was decent.

🇺🇸

Addison

8.2

October 2022

Quite floor and as someone under 21 I was glad to have a place to book that was also safe feeling. The stage was very kind and I was able to call them when I forgot to put the do not disturb on my door before leaving and they were very kind to note that I didn’t need service.

My room key, I had to try it almost 5 times every time to get in the room or other doors. It doesn’t have an elevator so I had to take my bags up 3 floors. Honestly it sounds a lot worst then it really was though.

🇺🇸

Dave

8.2

September 2023

Hotel is in a great location for what we needed, staff was very friendly and helpful

The room keys had to be reset several times during our stay, not only for my room, but others as well. The staff said the keys sometimes have to be reset, but after going down to the front desk four times in one day to have the keys reset, it did become an inconvenience.

🇺🇸

Ricardo

8.2

August 2022

Staff was friendly.

The clerk at check in insisted on making a photocopy of my credit card for “incidentals” (there was nothing that I could see that would be an incidental charge in my room) and this was after I had already pre-paid my room on Booking.com. I don’t see why that’s necessary or appropriate. The clerk in the morning appeared surprised when I asked for the copy and said “oh we will just throw it away when you’ve checked out.”

🇺🇸

Bones

8.2

July 2021

This property continues to improve over time since it has been rebranded as a surestay. The property looks and smells clean, and my room was spotless and sanitary. The walls and general condition in the room has been updated and repaired. It was 100 degrees outside, but my room was 65 degrees, which I found very refreshing and thoughtful. The climate control is outstanding. Also, the TV system is excellent with many channels to choose from and an on screen guide.The wifi is strong and I rate it 10+. Most of all, the pool and spa is outstanding, very clean and has nice towels for use. I really appreciated the extended hours of the pool and it opens early at 6am. There is a decent breakfast offering here that I did not use, but overheard others saying great things about biscuits and gravy. I find this property an exceptional value and look forward to staying here again.

Last time I stayed, the check in was terribly slow and annoying. This time check in was outstanding and fast. A remarkable improvement, as there were no dislikes at all during my stay this time around. Thanks!

🇺🇸

Bones

10

August 2021

It is fun to see a property transform itself into something better. This is a classic ugly duckling story. This place is firing on all cyllinders; as the check in is smooth with a well trained front desk person . The room is sanitary with a comfortable bed and a modern TV system with a strong wifi connectivity. There are ample plugs for electronics on either side of the bed, and at a nice desk area. The pool and spa area is very nice , with clean towels to use and extended hours. I stayed here 2 nights, and housekeeping was on the ball with a fresh room and a check in to see if I was ok . When I came back after a long day of hiking, I was greeted with a nice smile and welcome back from a housekeeping employee, who was showing genuine hospitality to a guest. , not something pre-made to say. It is hard to find this type of genuine and friendly attitude in people. This is now my go-to place when I am in Ellensburg!

N/A. There was absolutely nothing to complain about.

🇺🇸

Utzj

8.2

July 2023

8.2

I had read some concerning reviews online, so I was pleasantly surprised to find this hotel to be clean and safe with friendly, helpful staff, a comfortable bed, and very quiet! Plus, good water pressure in the shower, which I always value. Housekeeping was great.

The hotel is a little worn, but nothing terrible. Things seemed clean. We didn't have the breakfast, but it looked a little better than I would have expected. Ellensburg lodging always seems a little expensive, but this place was pretty good and I felt okay about the price.

🇺🇸

Shayla

8.2

June 2023

8.2

The pool was great. Check-in was a breeze, and the staff was nice and friendly. They even asked us what floor we preferred to be on. The room was clean. The ac was already on in our room, which was great with the heat outside. For a quick overnight, it was good for what we paid for it.

I did think there should have been a bigger TV for a room with 2 queens. We did have loading issues showing up while watching a movie. The kids obviously didn't like that. The mini fridge wasn't very cold.

🇺🇸

Rob

8.2

April 2021

8.2

I’ve stayed at this location before and left after one night. I noticed that it’s under new ownership and a new name so I decided to give it another try because the price is good. I was very surprised. The room was very clean and the staff were excellent. I work in the city twice a year and I’ll definitely be staying here in the fall.

The outside of the building can use some updating and paint and unfortunately three out of the four days I was there, someone was smoking marijuana and I can smell it in my room.

🇺🇸

Bones

9.1

May 2022

9.1

The front desk staff are professional,friendly and well trained. Check in was very smooth and I was given the specific room reserved even though I checked in late. The property is older but is well cared for and updated. The room was spotlessly cleaned and the tv and wifi sysytems are excellent. I really appreciate the extended pool hours and the spa area is outstanding with a jetted jjacuzzi and plenty of clean towels. The value here is outstanding and the location is perfect for exploring the mountains and Eastern Washington. If you have an electric car there is a large charging station here as well.

There is nothing to complain about. The property is well managed and cared for. The expectations cannot be higher for this tier of lodging.

🇺🇸

Cynthia

8.2

August 2023

8.2

The staff were wonderful, very welcoming and cheerful. They gave us a very quiet room as requested. The room was large and very clean. We did not have the breakfast so don't know what it was like.

The pillows on the beds (4 each) were square, large, and impossible to make comfortable. They were on the hard side and there was little difference in them, like 2 soft, 2 hard. The bed was decent.

🇺🇸

Addison

8.2

October 2022

8.2

Quite floor and as someone under 21 I was glad to have a place to book that was also safe feeling. The stage was very kind and I was able to call them when I forgot to put the do not disturb on my door before leaving and they were very kind to note that I didn’t need service.

My room key, I had to try it almost 5 times every time to get in the room or other doors. It doesn’t have an elevator so I had to take my bags up 3 floors. Honestly it sounds a lot worst then it really was though.

🇺🇸

Dave

8.2

September 2023

8.2

Hotel is in a great location for what we needed, staff was very friendly and helpful

The room keys had to be reset several times during our stay, not only for my room, but others as well. The staff said the keys sometimes have to be reset, but after going down to the front desk four times in one day to have the keys reset, it did become an inconvenience.

🇺🇸

Ricardo

8.2

August 2022

8.2

Staff was friendly.

The clerk at check in insisted on making a photocopy of my credit card for “incidentals” (there was nothing that I could see that would be an incidental charge in my room) and this was after I had already pre-paid my room on Booking.com. I don’t see why that’s necessary or appropriate. The clerk in the morning appeared surprised when I asked for the copy and said “oh we will just throw it away when you’ve checked out.”

🇺🇸

Bones

8.2

July 2021

8.2

This property continues to improve over time since it has been rebranded as a surestay. The property looks and smells clean, and my room was spotless and sanitary. The walls and general condition in the room has been updated and repaired. It was 100 degrees outside, but my room was 65 degrees, which I found very refreshing and thoughtful. The climate control is outstanding. Also, the TV system is excellent with many channels to choose from and an on screen guide.The wifi is strong and I rate it 10+. Most of all, the pool and spa is outstanding, very clean and has nice towels for use. I really appreciated the extended hours of the pool and it opens early at 6am. There is a decent breakfast offering here that I did not use, but overheard others saying great things about biscuits and gravy. I find this property an exceptional value and look forward to staying here again.

Last time I stayed, the check in was terribly slow and annoying. This time check in was outstanding and fast. A remarkable improvement, as there were no dislikes at all during my stay this time around. Thanks!

🇺🇸

Bones

10

August 2021

10

It is fun to see a property transform itself into something better. This is a classic ugly duckling story. This place is firing on all cyllinders; as the check in is smooth with a well trained front desk person . The room is sanitary with a comfortable bed and a modern TV system with a strong wifi connectivity. There are ample plugs for electronics on either side of the bed, and at a nice desk area. The pool and spa area is very nice , with clean towels to use and extended hours. I stayed here 2 nights, and housekeeping was on the ball with a fresh room and a check in to see if I was ok . When I came back after a long day of hiking, I was greeted with a nice smile and welcome back from a housekeeping employee, who was showing genuine hospitality to a guest. , not something pre-made to say. It is hard to find this type of genuine and friendly attitude in people. This is now my go-to place when I am in Ellensburg!

N/A. There was absolutely nothing to complain about.

Hotel surroundings SureStay Hotel by Best Western Ellensburg

Airport

Yakima Air Terminal Airport

28.4mi

Pangborn Field

33.1mi

Airport

Yakima Air Terminal Airport

28.4mi

Pangborn Field

33.1mi

Pools

Location

Indoor

Features

HeatedShallow end

Age restrictions

Adults only

Availability

All season

Amenities of SureStay Hotel by Best Western Ellensburg

Free parking

Indoor swimming pool

Free wifi

Hot tub/Jacuzzi

Air conditioning

Beach chairs/Loungers

24-hour front desk

Mountain view

Non-smoking rooms

Wheelchair accessible

Business center

Free toiletries

Bathtub

Private Bathroom

Parking On Site

Amenities of SureStay Hotel by Best Western Ellensburg

Accessibility

Entire unit located on ground floor

Entire unit wheelchair accessible

Raised toilet

Toilet with grab rails

Upper floors accessible by stairs only

Visual aids (Braille)

Visual aids (tactile signs)

Wheelchair accessible

Bathroom

Bathrobe

Bathtub

Free toiletries

Guest bathroom

Hairdryer

Private Bathroom

Toilet

Toilet paper

Towels

Bedroom

Alarm clock

Linens

Wardrobe or closet

Business Facilities

Business center

Free

Fax/Photocopying

Additional fee

Meeting/Banquet facilities

Additional fee

Cleaning Services

Daily housekeeping

Free

Laundry

Additional fee

Food & Drink

Tea/Coffee maker

Vending machine (drinks)

Vending machine (snacks)

Food & drink safety

Breakfast to-go containers

Delivered food covered securely

Front Desk Services

24-hour front desk

Express check-in/out

Free

Invoice provided

General

Air conditioning

Carpeted

Facilities for disabled guests

Family rooms

Heating

Interconnecting room(s) available

Non-smoking rooms

Pet Friendly

Additional fee

Smoke-free property

Internet

Free wifi

Kitchen

Coffee machine

Dining table

Microwave

Refrigerator

Living Area

Desk

Dining area

Sitting area

Sofa

Media & Technology

Flat-screen TV

Radio

Satellite channels

Telephone

TV

Parking

Free parking

Parking On Site

Free

Physical distancing

Cashless payment available

Screens or physical barriers between staff and guests in appropriate areas

Room Amenities

Fold-up bed

Iron

Socket near the bed

Sofa bed

Safety & security

Carbon monoxide detector

CCTV in common areas

CCTV outside property

Fire extinguishers

Key card access

Smoke alarms

Safety features

First aid kits available

Shared stationery (e.g. printed menus, magazines, pens, paper) removed

Services

Wake-up service

Wake-up service/Alarm clock

Spa

Beach chairs/Loungers

Hot tub/Jacuzzi

Free

Indoor swimming pool

Free

View

City view

Mountain view

Pool view

House rules - SureStay Hotel by Best Western Ellensburg

SureStay Hotel by Best Western Ellensburg takes special requests - add in the next step!

From

$129

Min. rate per night

  • Check-in / Check-out

  • Pets

  • Internet

  • Age restrictions

  • Curfew

  • Parking

  • Reservations

  • Children and beds

  • Cards accepted at this property

Frequently Asked Questions - SureStay Hotel by Best Western Ellensburg

SureStay Hotel by Best Western Ellensburg takes special requests - add in the next step!

Does SureStay Hotel by Best Western Ellensburg allow guests to stay with pets?

Yes, you can stay with your pet at SureStay Hotel by Best Western Ellensburg. They allow pets on request, although charges may apply.

At what times are check-in and check-out at SureStay Hotel by Best Western Ellensburg?

When you book a stay at SureStay Hotel by Best Western Ellensburg, you can access your room from 03:00 PM and should leave by 11:00 AM.

Is free parking available at SureStay Hotel by Best Western Ellensburg?

Yes, there is parking available at SureStay Hotel by Best Western Ellensburg. The hotel offers free on-site public parking, and no reservation is required.

What's the nightly rate at SureStay Hotel by Best Western Ellensburg?

For SureStay Hotel by Best Western Ellensburg, room prices kick off at $129. Remember, prices can fluctuate depending on room type and availability dates. Input your dates for definitive prices.

What types of rooms does SureStay Hotel by Best Western Ellensburg offer?

SureStay Hotel by Best Western Ellensburg offers a variety of rooms including Queen Suites with Sofa Beds, Queen Rooms, Queen Rooms with Two Queen Beds, and Queen Rooms with Mobility Access. All rooms are non-smoking and have different bed and room sizes. The Queen Suite with Sofa Bed is the largest at 420 sqft and can accommodate 4 adults and 3 children. The Queen Room, Queen Room with Two Queen Beds, and Queen Room with Mobility Access are all 194 sqft and can accommodate 2 adults and 1 child.

What are the main attractions at SureStay Hotel by Best Western Ellensburg?

Guests at the SureStay Hotel by Best Western Ellensburg can make the most of their time by enjoying the leisure amenities offered. The hotel features an indoor swimming pool, perfect for guests to relax and unwind. The pool is heated, ensuring a comfortable swimming experience. There is also a shallow end, making it suitable for guests of all ages.

Additionally, a hot tub or Jacuzzi is available at the hotel, allowing guests to further relax and enjoy their stay. Along with the pool and hot tub, the hotel also provides beach chairs or loungers, providing guests with the opportunity to soak up the sun and enjoy the outdoors.

For those who need to stay connected or get some work done, a business center is available, which provides facilities for various business activities.

Overall, guests can have a great time at the SureStay Hotel by Best Western Ellensburg, with the variety of leisure amenities provided.

Is there a swimming pool at SureStay Hotel by Best Western Ellensburg?

The SureStay Hotel by Best Western Ellensburg has an indoor pool called Pool 1. This pool is available all year round and features a heated water. However, there is an age restriction, and it is only for adults. Additionally, the pool has a shallow end.

What methods of payment does SureStay Hotel by Best Western Ellensburg accept?

SureStay Hotel by Best Western Ellensburg accepts payments through Mastercard, Discover, Diners Club, Visa, American Express, and Carte Blanche. However, cash payments are not accepted.