/
7.8

2504 reviews

The Lensbury Resort

Broom Road, Teddington, TW11 9NU, GB

Reservations:

1-833-728-2041
7.8

2504 reviews

Choose dates to view prices

Property Building in The Lensbury Resort

1/73

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From

$161

Min. rate per night

Call for great rates

1-833-728-2041

Spa/Wellness packages

Free parking

Pet Friendly

Indoor swimming pool

Kids' pool

Free wifi

Steam room

Sauna

Welcome to The Lensbury Resort, a four-star hotel located in the charming city of Richmond, United Kingdom. Situated just 2.4mi from the city center, this hotel is the perfect retreat for travelers looking to explore the sights and sounds of Richmond. With 2504 reviews, guests rave about their experience at The Lensbury Resort.

As you step into the hotel, you'll be greeted by an array of fantastic amenities. The hotel offers free breakfast to kickstart your day of adventure. Take a dip in the indoor swimming pool, relax in the steam room, or treat yourself to a spa package (extra charges apply). For the active traveler, there's a golf course, tennis court, and fitness center, all available for free. Families will appreciate the kids' pool and playground, ensuring that everyone has a memorable stay.

The Lensbury Resort goes above and beyond to provide a comfortable and enjoyable experience. The hotel features air conditioning, non-smoking rooms, and 24-hour front desk service. Indulge in delicious meals at the on-site restaurant, grab a drink at the bar, or unwind on the sun deck. With its prime location, excellent amenities, and glowing reviews, The Lensbury Resort is the perfect choice for your Richmond getaway. Prices start from just $161, making it an affordable option for travelers looking for a memorable stay in the United Kingdom.

After a day of exploring the city or indulging in the hotel's amenities, you can take a refreshing dip in the indoor pool. Pool 1 at The Lensbury Resort is heated and available all year round, so no matter when you visit, you can enjoy a relaxing swim. Please note that this pool is exclusively for adults, ensuring a peaceful and serene environment for your leisurely enjoyment.

When it's time to savor a delightful meal, look no further than Restaurant #1, located on-site at The Lensbury Resort. The restaurant offers a diverse menu, featuring a variety of mouthwatering dishes that will satisfy even the most discerning palates. From tantalizing appetizers to delectable main courses and decadent desserts, Restaurant #1 is sure to leave you completely satiated. With its welcoming ambiance and attentive staff, this restaurant provides a truly unforgettable dining experience.

To make your stay at The Lensbury Resort even more convenient, the hotel accepts major credit cards such as Mastercard, American Express, and Visa. Cash payments are not accepted, so you can effortlessly settle your bill using the payment method that suits you best. With this hassle-free payment system, you can focus on enjoying your stay without worrying about carrying cash or currency exchange.

Closest airports

London Heathrow Airport

6.6mi

London City Airport

17mi

London Gatwick Airport

19.7mi

Luton Airport

31mi

London Stansted Airport

39.6mi

Most popular amenities

Spa/Wellness packages

Free parking

Pet Friendly

Indoor swimming pool

Kids' pool

Free wifi

Steam room

Sauna

Air conditioning

Tennis court

Kids' meals

24-hour front desk

Non-smoking rooms

Bar

Fitness center

Elevator

Room service

Restaurant

Picnic area

Sun deck

Terrace

Garden

Bathtub

View

Free toiletries

Private Bathroom

Parking On Site

Rooms

Suite

1 King Size Bed

205 sqft

Private Bathroom

Coffee machine

Flat-screen TV

Refrigerator

Experience the ultimate in comfort and luxury with our spacious Suite. Immerse yourself in relaxation with a plush king size bed and enjoy the convenience of a private bathroom, flat-screen TV, and coffee machine. Perfect for a romantic getaway or a well-deserved retreat.

Deluxe Queen Room

1 Queen Size Bed

215 sqft

Private Bathroom

View

Coffee machine

Flat-screen TV

Indulge in our Deluxe Queen Room, featuring a spacious 215 sqft, a comfortable Queen size bed, and a stunning view. Enjoy the convenience of a private bathroom, a coffee machine, and a flat-screen TV, making your stay even more memorable.

Standard Double Room

1 Double Bed

95 sqft

Private Bathroom

Flat-screen TV

Air conditioning

Tea/Coffee maker

Enjoy a relaxing stay in our Standard Double Room, featuring a comfortable double bed, a private bathroom, a flat-screen TV, and air conditioning. Unwind after a long day and create lasting memories in this cozy room.

Standard Single Room

1 Twin Bed

75 sqft

Private Bathroom

Flat-screen TV

Air conditioning

Tea/Coffee maker

Experience the comfort of our Standard Single Room, spanning over a spacious 75 sqft with amenities including a private bathroom, flat-screen TV, air conditioning, and a tea/coffee maker. Relish in a peaceful night's sleep on a cozy twin bed, knowing that smoking is strictly prohibited in the room.

Standard Twin Room

2 Twin Beds

160 sqft

Private Bathroom

Flat-screen TV

Air conditioning

Tea/Coffee maker

Our Standard Twin Room is the perfect choice for two adults seeking a comfortable and relaxing stay. With its twin beds, private bathroom, and featured amenities such as a flat-screen TV and air conditioning, you'll feel right at home during your visit.

Deluxe Family Room

2 Queen Size Beds

325 sqft

Private Bathroom

Bathtub

View

Coffee machine

x4

+

x3

Stay comfortably with your family in our spacious Deluxe Family Room, featuring two Queen size beds and accommodating up to 4 adults and 3 children. Enjoy the stunning view, relax in the bathtub, and watch your favorite shows on the flat-screen TV.

Guest reviews

7.8

(2504 reviews)

From

$161

Min. rate per night

Categories of assessments

Cleanliness

8.4

Comfort

8.4

Location

8.9

Facilities

8.3

Staff

8.6

Value for money

7.4

Wifi quality

8.1

Breakfast

7.9

Featured reviews:

🇬🇧

Deena

9.1

January 2022

large property, rooms were lovely (two doubles beds in a family room for two mother daughter couples was perfect). staff were without exception lovely and accommodating. especially the manager at breakfast who helped out by finding some extra fruit and pasties when they had run out due to unexpected guests)..

the spa/pool want what I was expecting for a spa hotel.. it’s not the sort of spa hotel where you walk around in your robe, more of a family manger shop kind of leisure centre / pool that happens to have a spa facility on site. the thermal suite did have nice sauna and steam room but only two loungers so want really suitable for spending any time relaxing, just swim, sauna, shower repeat and then get dressed. I feel they could make more of this area and even put some loungers in the main pool area.

🇬🇧

Jason

10

January 2022

Everything was great and I was delighted with my stay bar on issue.

Being challenged several times publicly (which was embarrassing) by Phillipe - he claimed that my friend and I hadn’t paid the supplement for our breakfast. We explained that we had and my friend had to produce evidence on his phone of the payment. He challenged me on the actual room price and stated to write figures and calculations down on paper - in front of other guests. He was persistent. Eventually another member of staff informed him that he had paid on arrival. This marred what was a good experience. Perhaps he requires further training in customer relations and that loudly verbally challenging guests in front of others is not acceptable.

🇬🇧

Julie

9.1

August 2022

location and a great room. lovely breakfast staff there exceptional.

check in delayed by 1 hour and room not ready. beautiful room but loud music dj ( work function) going on downstairs until 1. so not a peaceful break. should not of put anyone in a room above a function unless attending it !!! emailed twice to management after the event never responded

🇬🇧

Nanette

8.2

June 2023

Breakfast team was fantastic; helpful and friendly. Special shout out to Kim, who went out of her way to give me and the family what we needed-- even putting my coffee as a takeaway when I needed to get the children to a space where they can get rid of their energy. I salute you Kim and your team. The breakfast itself had so much to choose from: fresh fruit, smoothies, cereal with toppings, continental options including pastries, cooked breakfast and toast, tea coffees. Comfy beds Great swimming pool Excellent soft play facilities

There was a reduced menu due to kitchen refurb-- this is fine, but it wasn't mentioned on the website or anywhere else really. So we didn't come prepared for this. One option for a children's meal- a smaller portion of fish and chips. The team serving dinner seemed either very new or not very interested in actually serving customers-- a stark contrast to the breakfast team. Trying to reach the hotel by phone is really challenging. In the end I rang the members club and one of the people there walked over to reception with my details so they could get back to me. Trying to extend my reservation by one night was such a mission, I just went through booking.com (effortless and it was cheaper)

🇬🇧

Mary

8.2

July 2023

Lovely location and nice ambience to the hotel. Room rather small. Welcome was pleasant but not fabulous eg I asked if the hotel was part of a hotel group, the reply was “yes”, no more info, I didn’t enquire further and have to say no info in the room to indicate.

See above. Room really no bigger than a Travel Lodge/Premier Inn - not a problem for one overnight stay but if I had been staying a week I would have been fed up stepping round my suitcase on the floor as nowhere to put it! Also inky one milk for each in the fridge (plenty of tea bags/coffee so could only have one drink when we arrived (and not topped up by the staff). So I would say the room was no more than acceptable. Also no useful hotel info in the room.

🇬🇧

Temitope

10

September 2023

Everything about this hotel was spot on. I was a little wary about it having read some of the more recent reviews but I needn’t have worried. The rooms were spacious, clean and very comfortable. The facilities were great. The children loved it. In fact we found it hard to fit everything in on our three day visit. We took a trip to Buckingham palace one day. The hotel was a commutable distance from the Centre of London. Even for children. The breakfast was plentiful. It’s a buffet. We didn’t request anything to be made specially as there was enough on display. The waiting staff were very attentive if you did need anything. We had dinner one day for my mum’s 70th birthday. Again I was a little apprehensive about this because of some earlier reviews. It was lovely. We ate in the conservatory and at first had the whole place almost to ourselves. We had a great visit and will definitely be back. It’s a gem of a place!

Nothing.

🇬🇧

Jane

8.2

July 2022

Location excellent for what we needed, breakfast very good

Bedside light didn’t work, window handle was broken so couldn’t open on a warm night. Restaurant food was lovely, service not so, had to ask for tartar sauce for fish three times, floor was dirty.

🇬🇧

Gillian

10

July 2023

The whole place is magical. I stayed with my daughter who graduated from Kingston University. The idea was to have a relaxing break and the Lensbury is absolutely perfect for that. We had a lovely lunch in the restaurant overlooking the grounds. We used the swimming pool every night. The pool is a good size with a deep end ( hard to find). Towels, shampoo and shower gel are provided which makes life easy. The children's play area is amazing and right beside the tennis courts. There are lots of different types of boats to hire out, although we didn't have time for that. The grounds are beautiful and it's a lovely place to just walk about. I can see that its a brilliant place for families to stay. The staff were very helpful and friendly. We will definitely be back!

The changing rooms after getting out of the pool are cold but you soon heat up in the showers.

🇬🇧

Deborah

8.2

July 2023

The amazing Spa team , Hope was so accommodating and professional. The therapist delivered great massages, keep hold of them ! The hotel was smart and comfortable with amazing views. Room spacious, clean and well stocked .

Lack of any kind of organisation in the restaurant. Drinks took 45 mins ( we had to ask again) Food mediocre my meal came with mayonnaise which had been sitting as there was a skin on it. Tables around not cleared . It was irritating to have to keep trying to grab attention. So many staff ! This is not there fault there needs to be training and organisation. Second night service better, food better! The breakfast was well presented and very good. But no organisation. Trying to get coffee, not easy. The restaurant its self is a bit soulless, tables poorly set , table clothes would help and obvious lack of spoons.

🇬🇧

Samantha

8.2

July 2023

We had a warm welcome, the person appeared new and nervous but did a great job on the reception desk checking us in even though he had a double check and few things with a colleague - we’re all new to things at the beginning so we tried to make him feel at ease. The option of going green to exchange housekeeping for a drink is a great idea.

At breakfast the hot food had started to be cleared at 9:50 on a Friday when breakfast was due to close at 10am. We did ask for some bacon and eggs and were told that breakfast ended at 10am but once we mentioned that it was only 9:50 we were told they could bring some and this was brought out after a ten minute wait.

🇬🇧

Deena

9.1

January 2022

9.1

large property, rooms were lovely (two doubles beds in a family room for two mother daughter couples was perfect). staff were without exception lovely and accommodating. especially the manager at breakfast who helped out by finding some extra fruit and pasties when they had run out due to unexpected guests)..

the spa/pool want what I was expecting for a spa hotel.. it’s not the sort of spa hotel where you walk around in your robe, more of a family manger shop kind of leisure centre / pool that happens to have a spa facility on site. the thermal suite did have nice sauna and steam room but only two loungers so want really suitable for spending any time relaxing, just swim, sauna, shower repeat and then get dressed. I feel they could make more of this area and even put some loungers in the main pool area.

🇬🇧

Jason

10

January 2022

10

Everything was great and I was delighted with my stay bar on issue.

Being challenged several times publicly (which was embarrassing) by Phillipe - he claimed that my friend and I hadn’t paid the supplement for our breakfast. We explained that we had and my friend had to produce evidence on his phone of the payment. He challenged me on the actual room price and stated to write figures and calculations down on paper - in front of other guests. He was persistent. Eventually another member of staff informed him that he had paid on arrival. This marred what was a good experience. Perhaps he requires further training in customer relations and that loudly verbally challenging guests in front of others is not acceptable.

🇬🇧

Julie

9.1

August 2022

9.1

location and a great room. lovely breakfast staff there exceptional.

check in delayed by 1 hour and room not ready. beautiful room but loud music dj ( work function) going on downstairs until 1. so not a peaceful break. should not of put anyone in a room above a function unless attending it !!! emailed twice to management after the event never responded

🇬🇧

Nanette

8.2

June 2023

8.2

Breakfast team was fantastic; helpful and friendly. Special shout out to Kim, who went out of her way to give me and the family what we needed-- even putting my coffee as a takeaway when I needed to get the children to a space where they can get rid of their energy. I salute you Kim and your team. The breakfast itself had so much to choose from: fresh fruit, smoothies, cereal with toppings, continental options including pastries, cooked breakfast and toast, tea coffees. Comfy beds Great swimming pool Excellent soft play facilities

There was a reduced menu due to kitchen refurb-- this is fine, but it wasn't mentioned on the website or anywhere else really. So we didn't come prepared for this. One option for a children's meal- a smaller portion of fish and chips. The team serving dinner seemed either very new or not very interested in actually serving customers-- a stark contrast to the breakfast team. Trying to reach the hotel by phone is really challenging. In the end I rang the members club and one of the people there walked over to reception with my details so they could get back to me. Trying to extend my reservation by one night was such a mission, I just went through booking.com (effortless and it was cheaper)

🇬🇧

Mary

8.2

July 2023

8.2

Lovely location and nice ambience to the hotel. Room rather small. Welcome was pleasant but not fabulous eg I asked if the hotel was part of a hotel group, the reply was “yes”, no more info, I didn’t enquire further and have to say no info in the room to indicate.

See above. Room really no bigger than a Travel Lodge/Premier Inn - not a problem for one overnight stay but if I had been staying a week I would have been fed up stepping round my suitcase on the floor as nowhere to put it! Also inky one milk for each in the fridge (plenty of tea bags/coffee so could only have one drink when we arrived (and not topped up by the staff). So I would say the room was no more than acceptable. Also no useful hotel info in the room.

🇬🇧

Temitope

10

September 2023

10

Everything about this hotel was spot on. I was a little wary about it having read some of the more recent reviews but I needn’t have worried. The rooms were spacious, clean and very comfortable. The facilities were great. The children loved it. In fact we found it hard to fit everything in on our three day visit. We took a trip to Buckingham palace one day. The hotel was a commutable distance from the Centre of London. Even for children. The breakfast was plentiful. It’s a buffet. We didn’t request anything to be made specially as there was enough on display. The waiting staff were very attentive if you did need anything. We had dinner one day for my mum’s 70th birthday. Again I was a little apprehensive about this because of some earlier reviews. It was lovely. We ate in the conservatory and at first had the whole place almost to ourselves. We had a great visit and will definitely be back. It’s a gem of a place!

Nothing.

🇬🇧

Jane

8.2

July 2022

8.2

Location excellent for what we needed, breakfast very good

Bedside light didn’t work, window handle was broken so couldn’t open on a warm night. Restaurant food was lovely, service not so, had to ask for tartar sauce for fish three times, floor was dirty.

🇬🇧

Gillian

10

July 2023

10

The whole place is magical. I stayed with my daughter who graduated from Kingston University. The idea was to have a relaxing break and the Lensbury is absolutely perfect for that. We had a lovely lunch in the restaurant overlooking the grounds. We used the swimming pool every night. The pool is a good size with a deep end ( hard to find). Towels, shampoo and shower gel are provided which makes life easy. The children's play area is amazing and right beside the tennis courts. There are lots of different types of boats to hire out, although we didn't have time for that. The grounds are beautiful and it's a lovely place to just walk about. I can see that its a brilliant place for families to stay. The staff were very helpful and friendly. We will definitely be back!

The changing rooms after getting out of the pool are cold but you soon heat up in the showers.

🇬🇧

Deborah

8.2

July 2023

8.2

The amazing Spa team , Hope was so accommodating and professional. The therapist delivered great massages, keep hold of them ! The hotel was smart and comfortable with amazing views. Room spacious, clean and well stocked .

Lack of any kind of organisation in the restaurant. Drinks took 45 mins ( we had to ask again) Food mediocre my meal came with mayonnaise which had been sitting as there was a skin on it. Tables around not cleared . It was irritating to have to keep trying to grab attention. So many staff ! This is not there fault there needs to be training and organisation. Second night service better, food better! The breakfast was well presented and very good. But no organisation. Trying to get coffee, not easy. The restaurant its self is a bit soulless, tables poorly set , table clothes would help and obvious lack of spoons.

🇬🇧

Samantha

8.2

July 2023

8.2

We had a warm welcome, the person appeared new and nervous but did a great job on the reception desk checking us in even though he had a double check and few things with a colleague - we’re all new to things at the beginning so we tried to make him feel at ease. The option of going green to exchange housekeeping for a drink is a great idea.

At breakfast the hot food had started to be cleared at 9:50 on a Friday when breakfast was due to close at 10am. We did ask for some bacon and eggs and were told that breakfast ended at 10am but once we mentioned that it was only 9:50 we were told they could bring some and this was brought out after a ten minute wait.

Hotel surroundings The Lensbury Resort

Airport

London Heathrow Airport

6.6mi

London City Airport

17mi

London Gatwick Airport

19.7mi

Luton Airport

31mi

London Stansted Airport

39.6mi

Airport

London Heathrow Airport

6.6mi

London City Airport

17mi

London Gatwick Airport

19.7mi

Luton Airport

31mi

London Stansted Airport

39.6mi

Attraction

Bomber Command Memorial

9mi

Lord's Cricket Ground

9.4mi

Lambeth Palace

9.8mi

Her Majesty's Theatre

9.8mi

Lyric Theatre London

9.9mi

Queen's Theatre

9.9mi

Ambassadors Theatre

10.1mi

Primrose Hill

10.3mi

Lyceum Theatre

10.4mi

Duchess Theatre

10.4mi

Novello Theatre

10.4mi

Gabriel's Wharf

10.6mi

Sir John Soane's Museum

10.7mi

Ascot

15.4mi

Chartwell

21.5mi

Restaurants

Pools

Location

Indoor

Features

Heated

Age restrictions

Adults only

Availability

All season

Amenities of The Lensbury Resort

Spa/Wellness packages

Free parking

Pet Friendly

Indoor swimming pool

Kids' pool

Free wifi

Steam room

Sauna

Air conditioning

Tennis court

Kids' meals

24-hour front desk

Non-smoking rooms

Bar

Fitness center

Elevator

Room service

Restaurant

Picnic area

Sun deck

Terrace

Garden

Bathtub

View

Free toiletries

Private Bathroom

Parking On Site

Amenities of The Lensbury Resort

Activities

Aerobics

Additional fee

Canoeing

Additional fee

Game room

Golf course

Additional fee

Racquetball

Free

Tennis court

Free

Tennis equipment

Free

Water sports facilities on site

Additional fee

Bathroom

Bathrobe

Bathtub

Free toiletries

Guest bathroom

Hairdryer

Private Bathroom

Shower

Toilet

Toilet paper

Towels

Bedroom

Wardrobe or closet

Business Facilities

Business center

Additional fee

Fax/Photocopying

Additional fee

Meeting/Banquet facilities

Additional fee

Cleaning Services

Daily housekeeping

Free

Dry cleaning

Additional fee

Ironing service

Free

Laundry

Additional fee

Entertainment & Family Services

Babysitting/Child services

Additional fee

Indoor play area

Outdoor play equipment for kids

Playground

Food & Drink

Bar

Coffee house on site

Kids' meals

Restaurant

Snack bar

Special diet meals (on request)

Tea/Coffee maker

Wine/Champagne

Front Desk Services

24-hour front desk

Baggage storage

Free

Concierge

Express check-in/out

Free

Invoice provided

Private check-in/out

General

Air conditioning

Carpeted

Elevator

Facilities for disabled guests

Family rooms

Heating

Ironing facilities

Laptop size safe

Non-smoking rooms

Pet Friendly

Room service

Smoke-free property

Internet

Free wifi

Kitchen

Coffee machine

Electric kettle

Refrigerator

Living Area

Desk

Sitting area

Sofa

Media & Technology

DVD player

Flat-screen TV

iPod dock

Satellite channels

Telephone

TV

Outdoors

BBQ facilities

Garden

Outdoor furniture

Picnic area

Sun deck

Terrace

Parking

Free parking

Parking On Site

Free

Physical distancing

Cashless payment available

Room Amenities

Iron

Safety & security

24-hour security

CCTV in common areas

CCTV outside property

Fire extinguishers

Safe

Smoke alarms

Safety features

First aid kits available

Services

Wake-up service/Alarm clock

Spa

Beauty services

Body scrub

Body treatments

Facial treatments

Fitness

Fitness center

Free

Fitness classes

Indoor swimming pool

Free

Kids' pool

Free

Locker rooms

Makeup services

Manicure

Massage

Additional fee

Pedicure

Personal trainer

Sauna

Free

Spa

Additional fee

Spa facilities

Spa lounge/Relaxation area

Spa/Wellness packages

Steam room

Waxing services

Yoga classes

View

View

House rules - The Lensbury Resort

The Lensbury Resort takes special requests - add in the next step!

From

$161

Min. rate per night

  • Check-in / Check-out

  • Pets

  • Internet

  • Age restrictions

  • Curfew

  • Parking

  • Reservations

  • Children and beds

  • Cards accepted at this property

Frequently Asked Questions - The Lensbury Resort

The Lensbury Resort takes special requests - add in the next step!

What's the check-in and check-out schedule at The Lensbury Resort?

The Lensbury Resort permits check-ins after 03:00 PM and expects check-outs to be completed by 11:00 AM.

Can guests park for free at The Lensbury Resort?

Yes, there is ample parking available at The Lensbury Resort. Not only is the parking free, but it is conveniently located on site. As a public parking facility, there is no need to make a reservation in advance.

What are the rates at The Lensbury Resort?

The Lensbury Resort offers accommodations starting at $161. Keep in mind, room types and dates might affect the final price. For specific rates, input your stay dates.

Which room categories can I book at The Lensbury Resort?

The Lensbury Resort offers a variety of rooms including suites, double rooms (queen and standard), single rooms, twin rooms, and family rooms. Smoking is not allowed in any of the rooms. The room sizes range from 75 sqft to 323 sqft. The occupancy varies from 1 adult in single rooms to 4 adults and 3 children in the deluxe family rooms. The beds provided are either king size, queen size, double, or twin beds depending on the room type.

Where can guests find entertainment in The Lensbury Resort?

At The Lensbury Resort, guests have a plethora of leisure amenities to enjoy. They can relax and rejuvenate with spa/wellness packages, including body treatments, facials, and massages. The hotel features an indoor swimming pool for all-season enjoyment, and there is also a separate kids' pool. Water sports facilities are available on-site for those seeking an active adventure. Guests can unwind in the steam room, sauna, or spa lounge/relaxation area, or work up a sweat in the fitness center, which includes fitness classes and a personal trainer. Outdoor activities such as golf, tennis, aerobics, racquetball, and canoeing are also available. The bar provides a social space to gather and enjoy drinks. For dining options, Restaurant #1 is located on-site. Overall, guests can make the most of their time at the hotel by indulging in various leisure amenities, including the restaurants and pools.

Does The Lensbury Resort have a pool for guests?

The Lensbury Resort has an indoor pool that is available all season. It is only for adults, and it is heated.

Does The Lensbury Resort have on-site restaurants?

There is no information provided about the number or names of restaurants available at The Lensbury Resort.

What methods of payment does The Lensbury Resort accept?

The Lensbury Resort does not accept cash as a form of payment. However, they do accept major credit cards such as Mastercard, American Express, and Visa.