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+1 (888) 385-846551 reviews
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$340Carr Tulum - Boca Paila Km 11, Sian Kaan. 77780, Tulum, Q.R., Tulum, 77780, Mexico
Reservations:
+1 (888) 385-846551 reviews
1/35

Restaurant
Beachfront
Private beach area
Free Private Parking
Adults only
Free wifi
Room service
Air conditioning
Welcome to Casa Phoenix Tulum, a luxurious 5-star hotel located in the enchanting city of Tulum, Mexico. Just 9.9 kilometers from the city center, our hotel immerses you in the beauty of Quintana Roo, offering a serene and picturesque escape. Our address, Carr Tulum - Boca Paila Km 11, Sian Kaan, Tulum, Q.R., provides easy access to both the vibrant city and the stunning coastline.
With 51 rave reviews, Casa Phoenix Tulum invites you to experience the ultimate in comfort and relaxation. Starting at just $340, our hotel offers an array of featured amenities. Picture yourself basking in the sun on our private beach area, taking in panoramic ocean views from your room, and enjoying a refreshing cocktail from our bar. For adventurous spirits, we offer options like snorkeling, diving, windsurfing, and fishing at an additional charge. And for those seeking tranquility, indulge in a massage or soak in our open-air bath. With free WiFi, air conditioning, and non-smoking rooms, Casa Phoenix Tulum caters to the needs of every traveler.
In addition to our featured amenities, our hotel offers a range of other services to enhance your stay. Take advantage of car rental, airport pickup and drop-off, bicycle rental, and daily housekeeping. For food and beverage options, enjoy happy hour, special diet meals upon request, and breakfast in the room. To make your experience seamless, we provide services such as private check-in/out, concierge, baggage storage, and cashless payment.
Immerse yourself in the natural beauty and luxury of Casa Phoenix Tulum, where every travel dream becomes a reality. Book your stay today and let us deliver an unforgettable vacation experience.
At Casa Phoenix Tulum, we not only prioritize your comfort and relaxation, but also your culinary satisfaction. Our on-site restaurant, Jolie, offers a delightful dining experience with a blend of Mediterranean and Mexican cuisines. Indulge in flavorful dishes prepared with the freshest local ingredients, all while enjoying the stunning views of the garden. Whether you're craving a traditional Mexican dish or a mouthwatering Mediterranean delicacy, Jolie is sure to satisfy your taste buds.
When it comes to payment options, we aim to provide convenience and flexibility. While we do not accept cash, we proudly accept Discover, American Express, Visa, and Mastercard. So, whether you prefer to pay with your credit card or debit card, you can easily settle your expenses at our hotel.
Choose from a variety of well-appointed room types to suit your needs and preferences. Our Deluxe Double Room with Sea View offers breathtaking ocean vistas, allowing you to wake up to the soothing sound of waves and the warmth of the sun. If you prefer a peaceful garden view, our Double Room with Garden View will transport you to a tranquil oasis amidst lush greenery. For those looking for a touch of luxury, our Junior Suite with Garden View offers spacious accommodation and a queen size bed, perfect for a romantic getaway.
Experience the perfect blend of comfort, gastronomy, and convenience at Casa Phoenix Tulum. Book your stay today and let us pamper you with our exceptional service and memorable experiences.
Closest airports
Cozumel International Airport
44miRestaurant
Beachfront
Private beach area
Free Private Parking
Adults only
Free wifi
Room service
Air conditioning
Beach
Bar
Parking On Site
Terrace
Ocean view
Non-smoking rooms
Beach umbrellas
Beach chairs/Loungers
Garden
Free toiletries
View

Show 7 photos
Deluxe Room, Sea View
1 Queen Size Bed
325 sqft
View
More details
Experience a deluxe stay in our spacious Double Room with stunning sea views. This room boasts a comfortable queen size bed and is perfect for couples looking for a relaxing getaway.

Show 5 photos
Room, Garden View
1 King Size Bed
325 sqft
Ocean view
Private Bathroom
Terrace
Coffee machine
More details
Experience a tranquil getaway in our spacious 323 sqft Double Room with Garden View, featuring a king size bed, ocean view terrace, private bathroom, and a coffee machine. Unwind and indulge in the outdoor dining area with your loved one.

Show 4 photos
Junior Suite, Garden View
1 Queen Size Bed
325 sqft
More details
Experience the indulgence of our spacious Junior Suite with a captivating garden view, where you can relax and unwind in our comfortable Queen size bed; accommodating 2 adults for a memorable stay.
8.1
51 reviewsCategories of assessments
Cleanliness
Comfort
Location
Facilities
Staff
Value for money
Attractions
Tulum
6.8miTankah Park
8.2miGrand Cenote (Gran Cenote)
8.5miMuyil
9.9miCasa Cenote
11miCenotes Sac Actun
13.9miCenote Dos Ojos
14.8miXel-Ha
15.3miAkumal
21.2miSian Ka'an Biosphere Reserve
21.8miXotik-Ha EcoPark
28.6miKantun Chi Ecopark
29miAttractions
Tulum
6.8miTankah Park
8.2miGrand Cenote (Gran Cenote)
8.5miMuyil
9.9miCasa Cenote
11miCenotes Sac Actun
13.9miCenote Dos Ojos
14.8miXel-Ha
15.3miAkumal
21.2miSian Ka'an Biosphere Reserve
21.8miXotik-Ha EcoPark
28.6miKantun Chi Ecopark
29miAirports
Cozumel International Airport
44miJolie
Cuisines
Restaurant
Beachfront
Private beach area
Free Private Parking
Adults only
Free wifi
Room service
Air conditioning
Beach
Bar
Parking On Site
Terrace
Ocean view
Non-smoking rooms
Beach umbrellas
Beach chairs/Loungers
Garden
Free toiletries
View
Activities
Beach
Bicycle rental
Diving
Fishing
Happy hour
Movie nights
Snorkeling
Water park
Windsurfing
Bathroom
Free toiletries
Private Bathroom
Shower
Cleaning Services
Daily housekeeping
Entertainment & Family Services
Board games/Puzzles
Food & Drink
Bar
Breakfast in the room
Restaurant
Special diet meals (on request)
Wine/Champagne
Food & drink safety
Food can be delivered to guest accommodation
Front Desk Services
Baggage storage
Concierge
Invoice provided
Private check-in/out
General
Adults only
Air conditioning
Family rooms
Non-smoking rooms
Pet bowls
Pet Friendly
Room service
Smoke-free property
Internet
Free wifi
Kitchen
Coffee machine
Outdoors
Beachfront
Garden
Outdoor dining area
Outdoor furniture
Private beach area
Terrace
Parking
Free Private Parking
Parking On Site
Physical distancing
Cashless payment available
Safety & security
24-hour security
Fire extinguishers
Safe
Safety features
First aid kits available
Spa
Beach chairs/Loungers
Beach umbrellas
Massage
Massage chair
Open-air bath
Transportation
Airport drop-off
Airport pickup
Airport shuttle
Car rental
Shuttle service
View
Ocean view
View
From 15:00
Until 21:00
Guests are required to show a photo identification and credit card upon check-in
Until 11:00
Pets are allowed on request. Charges may apply.
WiFi is available in all areas and is free of charge.
Age restriction may apply
Free private parking is available on site (reservation is needed).
Reservations
Call us for our best daily rates
+1 (888) 385-8465Child policies
Children not allowed.
Crib and extra bed policies
No capacity for extra beds or cribs.
Mastercard,
Visa,
Discover,
American Express
This property does not accept cash.
Can I bring my pet to Casa Phoenix Tulum?
Yes, you can stay with your pet at Casa Phoenix Tulum. Pets are allowed at this hotel, however, there may be additional charges that apply.
What's the check-in and check-out schedule at Casa Phoenix Tulum?
Your reservation at Casa Phoenix Tulum specifies a check-in timeframe of 03:00 PM to 09:00 PM, and a check-out deadline of 11:00 AM.
Is there parking available at Casa Phoenix Tulum?
Yes, there is parking available at Casa Phoenix Tulum. The hotel offers free private on-site parking, but please note that a parking reservation is required.
How much does a stay at Casa Phoenix Tulum cost?
Accommodation at Casa Phoenix Tulum starts as low as $340. Rates could differ based on your room selection and dates. Ensure to enter your dates for the most accurate pricing.
What are the room types available at Casa Phoenix Tulum?
At Casa Phoenix Tulum, the hotel offers a Deluxe Double Room with Sea View, Double Room with Garden View, and a Junior Suite with Garden View. All rooms are double occupancy and do not allow smoking. The bed sizes range from Queen size to King size, and the room size for all three types of rooms is 323 sqft.
Where can guests find entertainment in Casa Phoenix Tulum?
Guests at Casa Phoenix Tulum can enjoy a variety of leisure amenities during their stay. They can relax and unwind at the beachfront or private beach area, while lounging on beach chairs and under beach umbrellas. For those looking for some fun in the water, the hotel features a water park that guests can explore. Additionally, guests can engage in various water activities such as snorkeling, diving, windsurfing, and fishing.
To add to the relaxation, guests can indulge in a massage provided by the hotel. For those who prefer land activities, bicycles are available for rent to explore the surrounding area.
When it comes to dining options, guests can experience the culinary delights at the restaurant Jolie, which offers Mediterranean and Mexican cuisines.
Whether guests want to soak up the sun on the beach, engage in water activities, or enjoy a delicious meal, Casa Phoenix Tulum provides various options to make their stay enjoyable.
Is there an in-house restaurant at Casa Phoenix Tulum?
Yes, the hotel Casa Phoenix Tulum has an on-site restaurant called Jolie. The restaurant serves Mediterranean and Mexican cuisines.
Which payment methods are supported by Casa Phoenix Tulum?
Casa Phoenix Tulum does not accept cash as a form of payment. However, they do accept Discover, American Express, Visa, and Mastercard.

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