Suites Tulum

Our stay at Suites Tulum was incredible! We cannot wait to go back and stay here again. The whole place is beautifully designed and carefully managed by Dante and his team. Our rooms were cleaned daily and had great air conditioning during hot days. They even helped us arrange a ride to and from the Cancun airport during our travel days. The location was perfect - secluded on the jungle side of the road away from noisy clubs or bars but close enough for a short walk to all the attractions Tulum has to offer. The plunge pools and rooftop decks were perfect to watch the sunset or chill after a day on the beach. This place is amazing and made our trip to Tulum that more special.

Honestly cannot think of one bad thing during our stay. The location, room, ambiance, price point, and management of Suites Tulum were all incredible!

Gorgeous, boho-chic rooms with tons of space! The pool is great, and the view from the roof is INCREDIBLE. The location is excellent, in an area that's quiet but with plenty of places to eat and drink nearby. It's also right across the street from the beach at Dos Ceibas that Suites Tulum guests can use, which is breathtaking. You can easily take a taxi anywhere (they're always waiting right outside), although I recommend taking the colectivos that run regularly and only cost 35 pesos per person. The staff are very helpful and responsive, and they will be happy to help you take the right one. It's only about a 15 min drive to the major clubbing area of the beach if that's your thing or only 30 min into the town center, which has many great places to eat, drink, and shop. The rooms are very clean and well cared for. I highly recommend Suites Tulum!

Beautifully decorated room with a rooftop that overlooked the jungle side with a sunrise and sunset. Wifi and aircon were excellent although we didnt need much aircon and just used the fan. Dani the host was extremely helpful and responsive on WhatsApp. We didnt use parking but there had a nice area to park cars and motorcycles behind Loco. We recommend Loco restaurant next door for breakfast/brunch and Kosmos coffee across the street for lattes

Not an issue for us, but the shower was salt water which was luke warm. Also please note, there isnt any public access to the beach unless you stay on the beach side. This is not a fault of Suites Tulum, but something to note. As a guest at Suites Tulum, we had access to the beach by eating at the restaurant called Dos Ceibas (very good smoothies and kind staff!) but if you want a sun lounger than Dos Ceibas will charge you 1000 pesos for the day. Also there is no reception desk so you need to coordinate check-in by communicating with Dani on WhatsApp

Suites Tulum was along the beach road, but away from all the loud clubs. While not on the water, it did offer beach access through Dos Ceibas. The air con and wifi worked great, the rooftops were scenic, and the included gated parking was much appreciated. Dante was always responsive through Whatsapp. Wonderful stay in Loft 1 - Casa Mia.

The septic outside the room smelled a bit (nothing too concerning though), and our room had a sliding glass door as the entrance. It was difficult to slide and it hurt my arm one time. Also the padlock latch on the outside of the door made me nervous that someone could lock us in. Most rooms had a standard door though.

Beautiful little hotel in jungles, the rooftop, spacious nicely decorated room, across the street from the beach - has a free access via Dos Ceibas beach club), drinking water provided in coolers, nice terraces on each floor with chairs and tables to sit outside. The coffee/breakfast place, small deli are across the street, as well as taco/beer place - all very good. there’s a restaurant next door too.

Wifi was pretty bad and unstable, salty water from shower (didn’t really bother me but for someone could be a no).

Location is fantastic, with a multilevel viewing platform looking out over the jungle and even a roof pool which does the same :-)

Not the hotel's fault, and as far as I can tell this would apply to ANY hotel on this beach strip, but a lot of other establishments have generators running 24/7 (and maybe their mufflers could do with a service ??? ) I realise there is no mains power and it has to be done, but the hum can distract from the peace and night song of the jungle. Like I say NOT THE HOTEL'S FAULT, and it is not intolerable but maybe consider it before hitting this location.

I was staying in a suite 5 and I love it nice interior , super calm location , easy to go to the beach for a walking but if you need a beach bed - you need to pay it’s everywhere in tulum property doesn’t have a private beach but in these case you can go to anywhere you want instead of staying all the days in one place also if you go to the right - there are some beaches where you can lay on a towel and it’s ok I love rooftop views sunset is amazing and if you are not on a sunset party on the beach - it’s amazing to sit here and enjoy sunset also the roof has a wooden floor and good for morning yoga stuff ( Jose and Ioani) was very nice and helpful if anything doesn’t work ( one day I didn’t have water because I need to charge it ), they call each other and try to help it’s not my first time in tulum and tulum changed a lot but believe me I can compare and this place is really good

loved the staff, even though they didn’t have a front desk, the staff was pretty much around whenever you needed them! you just message them on what’s app and they help you out immediately they are super responsive. the rooftop pool, deck, and view of the jungle was incredible! I loved the 2nd floor room we had, I would recommend that. the balcony view of the jungle was my favorite thing to wake up to. the location is awesome! this makes it such a sweet deal. highly recommend renting a scooter to get around town and the beach road, saves you so much taxi money plus it’s fun to scooter around the beach town! ask the staff for the beach clubs that they have a deal with. they give you filtered water in a huge jug which is really nice, it made brushing our teeth and stuff easy to do since you don’t want to mess with the tap other than for showers. also the AC was incredible! much needed and i’m glad we had a strong AC system in our room because it was super hot when we stayed in tulum.

finding it at first was not the easiest but one of the staff members, Mariano, was waiting outside for us and was checking in with us on whatsapp as we arrived around 9pm which was really great. also if I needed a taxi or a shuttle to get us i’d just say pick us up at the Loco Tulum Restaurant which is right next to the hotel and since that sign is bigger it made pick ups very easy from then on.

Spacious room with comfortable beds. Nice warm shower was available.

Parking was too small for the amount of cars. Cars were often blocking you form leaving (especially the ones form the staff). They will move the car so that you can leave. But it's still a hassle. A lot of manoeuvring needed. the rooms are located near the party street. Hence it can be noisy at night.

We stayed here twice as the first time was great. We had a little trouble the second time as the room was different and with very thin walls and chatting neighbours we could not sleep. We asked to be moved and the staff was super helpful and gave us a different room right away. The location is good, the bed is comfy and the setting overlooking the jungle is priceless

No hot water or coffee and very thin walls in some rooms