Nice staff, spacious, quiet room, excellent breakfast with interesting locally made cakes, good availability of parking. Good value.

I received welcome message whilst driving, ie at very short notice. Therefore on arriving after a very difficult journey , I got to Via Della Zecca and did not know where to park or about their arrival protocols. If these had been sent earlier in the day, I would have known these. Also Googlemaps does not represent the way into the old city well, so finding the location was problematic and stressful. It would be good if a clear description with a map was included.

Very traditional Italian pensione . I was very grateful to the attentive staff who helped me obtain a taxi to the station and helped with my luggage. Good continental breakfast. Stand alone single room air-conditioner during a heat wave very welcome. In an area full of bars and cafes.

Up 26 steep steps. No mini fridge or tea/ coffee making facilities in room..( I was given an electric kettle to use. ) Tiny shower but adequate hot water. The following is not a critcism of the property but Inexplicably no buses were running in lucca during my stay in a heat wave which prevented nearly all sightseeing. A great pity really

The host at breakfast every morning (I forget her name!) was welcoming, efficient, fast, and friendly! We stayed in a separate apartment a 10min walk away from the main lodging. It was huge, included a garden with kitties, and outdoors was a washer AND dryer! Clean, well appointed and comfortable beds too.

Lugging all of our suitcases up flights of stairs to check in, only to lug it all down again to walk to the apartment. (We were already pretty tired from a long journey upon arrival.) Would gladly have left it all downstairs if only we had known. Directions to check in were not very clear.

Lovely hostel, in an amazing location, just a short walk from the city center, very close to a few bars, and at the same time, very quiet. Impecable cleanliness and great comfort, even in the shared room. I was there working remotely and had no issues finding a quiet spot for working.

Not a negative point, but there was only one locker available in the female shared room, so this is a point in case you absolutely must keep something locked. Every person in the room had an individual key, and it was possible to lock the door, so even without a locker, it still felt very safe.

Great apartment. Our previous apt was inaccessible, so we booked last minute (7pm) on a rainy night. Host was on site, very friendly. Large main room with wood beam ceiling, windows out onto street, two couches. Bathroom spacious and shower temp and pressure were great (and it was a regular show, not a 2x2 box). Bedroom has a queen and a twin bed, windows that open, armoire with extra bedding. Kitchen equipped with essentials. Breakfast was lovely: pastries, breakfast torts, yogurt, juice, toast, fruit. Property has several apartments on the same street, which is right for the main artery in town. Great wine bar, coffee shops, and several restaurants right on the corner.

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We recently stayed at this perfectly located hotel and had an excellent experience. The place is very quiet, comfortable and offers a beautiful view. The beds were very comfortable, ensuring a great night's sleep. We stayed in a villa just steps away from the main building, and it was absolutely perfect. This hotel is an ideal base for discovering Lucca and other nearby cities, as the train station is just a few minutes' walk away. For those driving, there’s a secured parking area available for a daily fee, which gave us peace of mind. The room was cleaned daily, and the addition of roller blinds ensured complete darkness, perfect for sleeping in. The breakfast, which was included, had a lovely variety of local products, adding to the experience. The area surrounding the hotel is vibrant, with numerous restaurants and bars just a short walk away. The location is unbeatable, and the staff were incredibly friendly and helpful throughout our stay. I would highly recommend this hotel to anyone visiting the area! I will definitely come back.

The people managing the property were really lovely and could not have been more kind and helpful. Breakfast was really nice.

Our room looked sadly unlike those presented on the Web site. Ours felt drab , a bit in need of decor. We requested 2 beds... which were provided, one was a double the other a single which leant to the left a bit ! A long 20 minute + walk from the railway station. Stairs, no lift...I struggled ...early 70s! We got a taxi back to the station which the managers kindly organised!

The place is nice an clean, cozy, nice delicious breakfast. great location at great price.

A very crazy girl from Polonia, woke me up in the middle of the night to yell at me, to complain I was snoring I understand there's no way you as a hostel can control that, but it was a very terrifying experience to be waken up violently by a crazy aggressive stranger. She was staying In another bed in my same room. I had book several days and went away the same day.

Great room and everything was super clean.a lot of info about everything u can have in Lucca. Really big and well cooked breakfast. The design of the place makes u really feel at home. For me as a solo-traveler i was a little bored in Lucca but! I rented bikes and it was perfect.

My room was so cold though they said maybe there is a problem with the heating thing in the room and toilet but well i was freezing unfortunately… also u should know that their are a lot of stairs if u come with a big suitcase like i did but the staff was really helpful to help me carry it on my check in and out.

The room was very nicely heated when we arrived. The bathroom was very well furnished. There was a mini fridge in the room. Very cute, old and eccentric decoration. Our room was very big. This place looks what it would have been a very big house adapted to a B&B. They have a good parking, right in the middle of the town. They register your car plate, so you don't have issues with the ZTL. This was very great and comforting and one of the main reasons why we chose this place.

Our room had a fireplace that was closed by what looked like a Styrofo board. We heard very strange noises during the night and it was a bit scary, but on the morning we asked the staff what that noise could have been and they told us that they placed a plastic sheet over the fireplace and on windy nights it makes a strange and unsettling noise.