ibis Marseille Provence Aéroport

We stayed in the hotel night before an early flight from the nearby airport. Check in staff very helpful and room was perfect for our short stay. The hotel has a pool which we didn't use but it looked to be of a good standard. The hotel bar and outside seating area was very good. The food in the restaurant was of good quality. We would use this hotel again

The hotel offers a free shuttle bus to the airport but this does not operate 24 hrs. We had to be at the airport at 3 o'clock and had to walk as did several other people who were in the hotel. It is about a ten minute walk but inconvenient with two suitcases

The room was comfortable although on the small size. Breakfast : a good choice of viennoiseries, bread, cakes, dairy products, cereals and hot drinks. The alternative to cow milk ie soja milk was very much appreciated. Staff : very helpful and pleasant. Transport from and to the airport was quick and again the drivers were very pleasant.

I had a Gin and Tonic, and it was rather tasteless and expensive. A shame.

It was a huge relief that the hotel was able to provide interconnecting rooms for us and our two children. The rooms were comfortable and neat and the location couldn't have been better considering we had a very early flight the next morning; having a shuttle to the airport was a godsend. Also there was a very nice breakfast available considering it was 4am.

Very few vegetarian options despite it having been advertised in several places that there would be some available; this caused difficulties and extra expense at dinner.

From the moment I entered the staff were brilliant. The lady at the reception, the bartender who was rushed off his feet and the breakfast team. They were all perfect. Ibis just need to update the property and it would be top. Internet dropped out all the time. The place looks very dated and as if nobody has bothered with it for 20 years. The staff keep this place going.

internet was poor and place is very dated now. Needs refurbishing especially with development of airport.

We chose this as we had a very early flight. The shuttle doesn't starts until 5am so we walked but it was an easy 15 minute walk, all on sidewalks. The restaurant a bit pricey for an airport hotel but the food was fine.

Small room, nothing more than a bed and bathroom, but it was clean and fine for a one night stay.The location is great for the airport, but otherwise it's remote. There's a salt marsh / bird sanctuary nearby which is a pleasant loop walk.

Front desk staff very accommodating and hotel really close to our terminal. A good distraction to spend late afternoon around the pool. Good black out room curtains ! Also the gentleman in charge at the dining room was very attentive and checked in on us to make sure our dinner was good!

we had to call a taxi to go 3 minutes to our terminal as the shuttle only begins at 5:00 am. This cost 30.00 Euros! The bar tender was ridiculous making our drinks and running out of the liquor togo into the beer- but not caring in the least and presenting them to us anyway. However, the cocktail vibe hour was a pleasant surprise in general.

Proximity to the airport. You could walk if you did not have a lot of luggage. Nice pedestrian path between hotel and airport. Other travelers had left luggage carts at the hotel if needed. Employees were very professional and friendly. Hotel and an onsite restaurant.

Only two bath towels provided in the room. Hand towels would have been nice to have.

All the staff were all most helpful and polite in dealing with a late check in and very early departure, the shuttle driver was so helpful on collecting from the terminal after bus arrival from Marseilles train station ,just press direct link button at taxi stop , check in perfect and helpful on departure , room simple and clean , breakfast buffet basic but as required , decided to walk to airport as it was 4:30-am and it took 10 ‘mins max , for a short stop over it is ideal .

lack of detail on how to make contact on arrival at airport.

Lovely hotel with very friendly staff. 10 min walk to Airport If your flight is before the 5 am free shuttle bus. They have a great restaurant which is rare in airport hotels , also a nice bar area. We would definitely stay here again.

The only problem we had was finding the pick up station for the shuttle bus when we arrived at the airport. Directions for this should be clearly given on their web page, it is outside the airport across the road behind the bus ticket kiosk.

Location to the airport. Restaurant was lovely. Outside space was very pleasant Very efficient shuttle bus. Staff were excellent.

No kettle or coffee in the room, and the fire alarm went off in the middle of the night for no apparent reason but I would imagine that’s not a regular occurrence, just one of those things.