Jazz was helpful. Even helping with luggage.

The unicab drivers they hire to do transfers from and to the airport are excessively rude!

The hot Breakfast was so nice to wake up to. The staff was very friendly and helpful with anything we needed. We could adjust the AC in our room, we like it cooler then most people. The location was perfect. Pool was great for our kids. When we first checked in our pullout couch was broken so we recieved a free room upgrade to a suite!

Unfortunately hot tub was out of commission.

I liked the shower in our room. It was great. The breakfast was wonderful. It had everything you could possibly want. The bed seemed to be very good. I like a softer bed and ours was perfect.

I didn’t, like the fact that it was very noisy. There were some young kids a room or two down from us and they were very noisy. They were yelling and running down the hallway. Some one in the room above us did a lot of jumping on the floors. One other thing was the desk chair was in need of repair. The arm rests were falling off and needed t be tightened. The toilet paper holder was also broken.

Excellent value. For a lower price than most surrounding hotels this one includes transfers to and from the airport via taxi (so pick up is immediate... no waiting on hotel shuttle schedules), a hot breakfast and all day tea and coffee. It's decor is somewhat dated but everything is clean, comfortable and functional. Special mention for Victoria on reception who does an amazing job :)

Great staff, very friendly. Especially Veronica (front desk) and Trent (house keeping) I'm pretty sure those were their names

The breakfast was the same everyday, no variations. And everything was sticky in the breakfast area, the counters, floors etc. Maybe they need to switch out the maple syrup to individual packages and not use the pour bottle.

The room was nice and clean, had everything we needed. Bed, very comfortable. Unfortunately we had to leave early and could not take advantage of the breakfast. Shuttle to airport very fast and convenient.

Enjoy everything for the short time we were there.

Location was good for my needs. Breakfast cannot be rated as it is grab and go style at this time. But I appreciated not having to leave the hotel first thing in the morning to get some food or coffee.

Suggestion. If u are going to give guests a fridge, a micro and a mini coffee maker (excellent idea!) then pls also add a small kettle so can boil water for soup and noodles to hv a quick snack rather than having to go out for a bite.

Very pleasantly surprised. Rooms were huge and very comfy bed, nice products in the bathroom, convenient location near the airport. All the staff were really friendly. Free breakfast was a nice bonus. Would stay here again.

Nothing

Good area, right near the airport which was nice. You were close in driving distance to nearest fast food/restaurants and the mall as well.

Our washroom door wasn’t able to lock. Aside from that, no issues.

The staff was very friendly, kind. They were very helpful. We were ten minutes early and they allowed us to go to our room after a tiring day. We were grateful for that. The breakfast was very good.

Not applicable.