DoubleTree by Hilton - Kamloops

Staff excellent on booking in and dealing with problem over room which was quickly resolved. Excellent evening meal Quality bed linen and towels, extra tea bags provided on request. Pool great for a short relaxing swim

Designer of hotel has stupidly put suite room with extra space and sofa which you pay more for right next to the lifts and ice machine. Became obvious was going to be very noisy within half an hour of being in room. Hotel staff quickly responded to our request to change rooms.

We loved the outdoor pool and the view of downtown from our 5th floor room. The fridge was a little tight for the space it was stored in so really had to push the door closed or it popped open. The staff really made her feel special with the extra treats the desk man paid for a d wishing her a happy birthday each time we passed the lobby.

Was a little disappointed that there was no breakfast options included with the $300 a night fee but overall we enjoyed our night.

Cookies, opportunity for three beds and proximity to Sandman centre. Staff were very pleasant.

Bathroom was tight for a multi purpose room and recommend moving mirror outside bathroom where there is a plug in and more light. Having a sink in kitchen area would help a lot for a suite type room.

The front desk attendant was extremely kind and helpful

unfortunately there is a lot of homeless people around . That is not something which is not in there control …. they also need more parking and definitely should not charge for parking . But it was close to the hospital and they were very accommodating and the beds were very comfortable.

Staff is really very friendly, beds are very comfortable, room was bigger than expected, everything was clean. Everything was sanitized and ready for use. Internet signal is very strong and stable. Many TV channels, central heating and cooling system. I booked room with breakfast included (2 adults and 2 kids) and during check in I received 4 coupons $13 value each. Bought 4 traditional breakfasts and used these coupons, paid only $4,60 extra. Location is just awesome, heart of Kamloops: walking distance to downtown, restaurants, river bank and markets. Free parking with enough stalls.

I stayed in room #505 and all the night I heart the noise like boiler or something like that. It didn't disturb me that much so I didn't even complain to staff.

The food in the restaurant was lovely Rooms good size.

The noise level. There were children and adults shouting and banging doors most of the evening. I phoned reception to make them aware of this, but nothing was done. Bad service on their part.

location no one at front desk to check in and had to ask restaurant staff because staff was socializing in the large open room parking difficult to reach front desk, no one was answering and call to make repeated calls to get someone to deal with the noise in the adjacent room.

My husband and I traveled from Summerland and weren't expecting much based in the rate per night. Much nicer hotel than we anticipated. Didn't see much of the staff but when we were leaving our room to check out the house keepers were friendly and the front clerk made it quick and simple to get checked out. The room was very clean, the shower was nice, and the king bed was very comfortable!

The only complaint is the downtown homeless population everywhere. We walked past alot of sketchy people walking to our hotel.

Very clean with terrific linens and towels and very comfortable. Location was downtown Kamloops which put us close to the restaurant we wanted to eat at. Very interesting to see downtown Kamloops. A beautiful little city.

The big downside was the TV which was not intuitive at all and we never figured it out. Plus the channels available were not that extensive at all. Found only NBC and CNN of the US channels so not great at all. This is why I rated this otherwise exceptional hotel the way I did.

Everyone was very friendly and helpful. Had breakfast every morning outside. It was great

Nothing really