The hotel offers a variety of room types including suites, larger guest rooms, and standard guest rooms. The rooms range in size from 377 sqft to 452 sqft. Smoking is not allowed in any of the rooms. The rooms accommodate 2 adults and 1 child, and the bed options include king size beds and sofa beds.

Guests at the Four Points by Sheraton Edmonton Gateway can enjoy a range of leisure amenities during their stay. They can relax and unwind in the indoor swimming pool, which is ideal for enjoying a swim or lounging by the water. For those looking for ultimate relaxation, the hotel also offers a spa where guests can indulge in various treatments and therapies.

In addition to the pool and spa, guests can maintain their fitness routines in the hotel's fitness center, which is equipped with modern exercise equipment. The hotel also offers a business center, catering to the needs of business travelers who may require access to office facilities.

For meals, guests don't have to venture far, as the hotel features an on-site restaurant called White Spot. With its family-friendly ambiance, guests can enjoy delicious American cuisine without leaving the hotel premises.

Guests can also explore the surrounding area by renting bicycles from the hotel, providing a fun and active way to discover the local attractions.

Four Points by Sheraton Edmonton Gateway does accept credit cards. However, cash is not accepted as a form of payment. The hotel accepts Discover, JCB, Diners Club, Visa, Mastercard, American Express, and UnionPay credit cards.