Galaxy Grand Hotel

So let me tell you about the hotel first before I explain why I’m actually writing a review, which I usually don’t. It’s completely clean, the staff is very friendly and the view you’ve got from the balcony is stunning! Definitely a no brainer I will book this hotel again next time I visit this lovely city. And here’s what convinced me the most: We were planning our trip but didn’t know how to proceed from Nuwara Eliya so we asked the receptionist (I’m so sorry I don’t know his name :( !) One hour later he organised three trip options with personal driver/ train and activities. After we had chosen which one it’d be we had to make small adjustments and again half an hour later after calling several people he had our upcoming 5 days fully planned! And on top of that for the cheapest price possible! Thank you so much, hope to be there again!

It was wonderful staying in this hotel. Excellent location with a lake view. They provided all the necessary support we needed. The staff were friendly. I would recommend staying at the hotel.

Nothing mentionable.

The location is great. it’s in front of the lake and also so closer to the city. The staff was really nice and helpful. IJAZ particularly was so helpful and flexible. we got breakfast packs arranged on a short, last minute notice to go to Horton Plains early in the morning. He also accommodated our late checkout request although there were many bookings in hand.

it’s nothing wrong about the property since they are just opening up after Covid. Once the restaurant is up and running it’ll be very helpful too. Because of the hotel location, meal arrangements was not a concern at all though.

Amazing shower with hot water. Friendly and helpful staff, great location

The room was very damp and cold, as it is in all hotels in that area, so be sure to bring a hoodie. An additional blanket would be great, or at least a blanket cover that closes properly.

Neat, clean and tidy, friendly and special thanks for Mr. Husni, Atif and Kishor, they were helpful, friendly and open minded. The location of the hotel is good and the food is delicious and plenty.

Nil

Room was perfect spacy, clean and with a balcony open to the Gregory lake. The view is fantastic and brings cool winds from mountain. Panoramic view, lake surrounded by misty mountain. Manager and all in the reception desk helped us attending our needs.

Nothing

Our stay was pleasant. Had a nice view of the Gregory Park. The staffs were very helpful and kind. The breakfast they arranged was scrumptious, despite the limitations they had. Enjoyed our stay.

With excellent location and friendly staff our joury became joyful and peaceful. We recommend this place with out any hesitation for all.

A friendly staff, they welcomed us very warmly and gave their fullest support until the last second of departure. Thanks for all

No

comfortable, staff service was fantastic

Suggest to add other facilities like pool or snooker activity