Fairmont Ambassador Seoul

The location was great for us as it was next two shopping malls. The room was spacious, the building smelled wonderful and the staff were attentive.

Everything was great but there was just 3 minor details that downgraded the experience a little. First, the hotel put the wrong title on the welcoming screen, they put me as "Mr." when I am a "Ms." Second, there were big water stains near the sink and bathtub area. Third, the light up magnifying mirror was too high for me (even when I stood on my toes) and was not adjustable.

Style Facility Resturant Cleaning in general Breakfast amazingly

Upon arrival, the bed sheets are dirty, no house keeping service, the staff asked as to change it !! After a discussion they managed to send one of the worker to help us in changing it however he was not aware and they changed only the fitted sheet and pillows case.

it was very clean and comfortable, the amenities were very thorough, thinking of every detail your guests might need. Location was very convenient, close to restaurants, shops, transportation. As a solo traveler, I also felt safe. You’re staff was discreet, and very helpful.

I loved my stay.

Beautiful hotel, very comfortable room, attentive staff and most convenient as it is connected to Hyundai Mall with amazing shops and food options. The hotel is between two subway stations and within walking distance to the Han Riverside. Highly recommended!

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Everything the services and the facilities,also they give me a welcome cake for my honeymoon. Thanks a lot to Kiven he helps me a lot to make my reservation, and thanks to Erin she makes our check-in easy and comfortable.

Nothing they are perfect

it’s really clean, big and very helpful staff. located next to han river. it’s pretty convenient if you plan to go there

was misleads by the staff regarding the direction from the train station to the hotel. it took us more than 20 minutes to arrive but in fact there’s a way that only required 5 mins walk to the hotel.

The hotel is very modern and the facilities were fantastic. The gym in particular was awesome. The room itself was flawless too. We really enjoyed our stay.

The staff were a bit stuck up and not as kind as other 5-star hotels. There is a clear difference between classiness and arrogance.

The property was conveniently located next to the new Hyundai Mall, which had a subway station below the mall. The staff were professional, the rooms extremely new and well maintained, and the pool and gym was wonderful and well equipped!

You had to pay extra to use the sauna.

Fantastic location, courteous and efficient staff, comfortable room. The connection to Hyundai Mall makes it super convenient for shopping and food options.

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Hotel staff was very kind and professional. Bed was exceptionally comfortable. All my friends said the same thing abut the beds. Food provided at evening cocktail hour at the lounge was substantial enough for dinner. Will come again if I have a chance.