Don Rafa Boutique Hotel & Residences0

This has been, by far, one of my best stays while visiting Puerto Rico over the past years. This boutique hotel is absolutely stunning. Exquisite decoration with lots of attention to detail. The hotel logo is present everywhere in a very elegant way. The rooms are wonderfully decorated and very spacious. Fantastic location - Very centralized. The lobby of the hotel transports you to a past era with precious history elements. I found this gem by accident and I'm so happy I did. Kudos to the staff, specially Alicia, for providing a world class service. A true 5 stars hotel.

The staff is exceptional! Every shift, every position! Vincent and Naomi understand humble service and making a guest feel at home in the individual ways each guest prefers to be served. The valets, the housekeeping staff, IT support, maintenance gentleman and other hosts at the reception desk offer friendly stellar service, working through language challenges of Spanish and English. I did not eat in the restaurant so can not comment about the food or that staff, but the lobby bar was attractive (inside and the patio), and live piano on Thursday night was fun and invited social mingling with other guests. The superbly trained staff is this hotel’s greatest asset. Love the art deco European decor!!

Opportunities to improve: Room was extremely dark, lacking a way to have brighter light when needed. No cable on television to see world or national news. I was able to log on to my own entertainment venues, but I would have appreciated a way to watch news broadcasts in real time in English.

Sooooo cute and artsy and had TONS of personality. I hear it’s recently been renovated and I can tell! The location was perfect. I had a rental car so it made getting around that mi h easier but we were less than a mile from most places we visited.

Everything was great. The bathrooms are tiny and awkward and the rooms could use more countertop/shelving space. It’s a huge room and decorated nicely but literally no where to sit anything.

Loved the hotel and staff and location was just the best for seeing family. Everything was well appointed and new. The rooftop is an added bonus with great views.

We requested a quiet room since we travelled over 23 hours to the island from abroad. We were put in the room right next to the lobby bar/ piano- so Saturday night was very loud for us as the music went late.

Well this is a very nice find. Special little hotel which has been done really well. The people are fantastic and the hotel has an amazing restaurant with pool on the roof. I would recommend going! Already have a to friend visiting PR in the next month. I will be back!

Not much - they did a great job, were attentive and always in communication. It seemed like they knew what they were doing!

Everything about the hotel is wonderful, from the artwork to the rooms to the restaurant to the great service and most of them to the romantic artdeco style from the early 1900's.

Not enough time to enjoy everything that they have.

Property was clean and organized. Employees offered superb service. Above and beyond what I expected. I highly recommend this place to anyone wanting a getaway.

The staff and decor was the best and above our expectations.

Everything was perfect and the staff made everyone feel welcome.

The location was great but,we didn't eat breakfast there not because we didn't want to we just wanted to explore where we were.

Everything was great.

The staff was great and very professional. I love the style and comfort of the hotel. Very beautiful decor. Great location too.

Loved everything