Living Hotel Frankfurt

Very interesting, modern concept of everything, starting from reception and room to breakfast lounge. We enjoyed that a lot. Breakfast itself was also great.

Don't get fooled by the pictures of balcony and terrace. Half the rooms have windows and balconies that face the wall. That was really disappointing and should be noted in description.

The parking is straightforward, paying the fee is possible on the parking level by cash or with card. There's no usual front desk, you can check in yourself at a tablet (there's always someone in the lobby, who will help if needed), then you have to pay the fee in advance and you get a card (only 1 unfortunately) to your room. The room was very nice. Also, there is a grocery in the building of the hotel. We stayed 1 night because of a concert in "Deutsche Bank Park", it was easy to get there. 12 min walking and we took a bus, which stopped directly in front of the Stadium. Free water/beer/chocolate in the minibar. Check out is super easy, you just have to drop your card in a box which is available in the lobby and also on the parking level.

There were 2 "silberfischchen" in the living room, I had to terminate them as it would have been an unpleasant experience waking up with one of them in my nose/ear. The hair dryer (which was put in a bag) was kinda dirty in the bathroom. By breakfast I somewhat missed the staff, usually I just ask them to make some fried egg for me, here it's rather "do it yourself", there is everything but you have to make them. However, scrambled eggs were available and refilled often, but I missed this "option". You could even do pancake for yourself, there was a pancake maker machine.

Clean, spacious, very quiet neighbourhood. Almost pitchdark at night outside. Supermarket very near. Very helpful receptionist

Location bit too secluded, 15 mins walk from hbf, If you’re travelling alone might be a little scared coming back at night as it was not many people around at all

The hotel was very clean and very close to Frankfurt city centre via bus.. The transport links are excellent. Staff were very helpful at all times. I have to give a special mention to two staff members in particular. LENA and SHAM or as we called her BABYSHAM. these two girls were so nice and helpful. We were only at the hotel for 2 nights for our son's 21st birthday and the girls went above and beyond to make a fuss over him including giving a little birthday cake at breakfast and singing happy birthday. If hotel management are reading this review please tell the girls that they made very positive memories for the Irish group at the hotel and we really appreciate their kindness. We will certainly recommend your hotel as a place to stay in Frankfurt and LENA and BABYSHAM are a huge part of the reason why.

There was nothing I did not like at the hotel...if I had to pick something I would like to have had more choice of cereals at breakfast time... Maybe cornflakes,weetabix etc ... But that's all.

Nicely designed French room with comfortable bed. Screened off from the outside world, so no noise from outside or from the corridor. Nice lobby with books and LP covers. Delicious choice of breakfast food.

The ventilators in the bathroom ceilings remain on permanently and it's a lottery whether you get a noisy one or not. Fortunately my room had a fairly quiet one. The bathroom doors are not soundproofed. The room got quite cold at times and there seemed to be no way to warm it up via the air conditioning. The receptionist told me there might be a heater in the cupboard, but there wasn't. In the end I had to wedge the door open and hope that some of the warmth from the corridor would percolate into the room. Breakfast is nice, but the layout is counter-intuitive and a bit fiddly with all the different cupboards. The water in the tap for tea was lukewarm and not hot enough for the tea to infuse.

exceptional service and hospitality I experienced during my one-month stay at living hotel . From the moment I checked in, the entire staff went above and beyond to make my stay comfortable and enjoyable. The attention to detail, cleanliness, and the friendly demeanor of the staff truly made me feel at home. I look forward to the opportunity to stay with you again in the future and will gladly recommend your hotel to friends and colleagues. Special thanks to Hamad,Massimo,and Mariana.

No Gym.

The facilities at the hotel were varied and excellent. I like the slightly quirky set up in the lounge area with comfortable sofas, books, records, self help drinks bar, I had a double apartment room with a kitchen, bathroom, separate toilet, bedroom and balcony. The room were very clean and well facilitated with drink replenishment every day. The beds were very comfortable and there were x2 large LCD TVs. Good selection of food for the continental breakfast comprising of cold meats, cheese, fresh juices, bread rolls, jams, espresso machine etc.

Nothing. However, it would have been nice to have a few English speaking tv channels rather than just the news.

It’s very comfortable and spacious, great living space ratio for a serviced apartment/hotel! Great and comfy bed + bedding! Modern style, great noise cancelling windows. Very modern lighting. A lot of space for storage inside the apartment! The lobby has a good variety of seating areas to work or relax. The grocery store next door is very helpful

The laundry situation is awful. No detergents available and staff is suggesting to buy your own laundry detergent which only comes in household quantities… not useful. Also the app WeWash charges an arm and a leg… nearby laundromats are the better option. Disappointing. The staff wasn’t very friendly or helpful. Very busy smoking and chatting amongst themselves. Too busy lecturing the guests instead of helping the issue at hand. I expected a little more professionalism considering the look of this place. Beware when trying to work from the lobby… cleaning staff will not care and still switch on the vacuum cleaner even if you ask nicely to postpone just a few minutes.

Check-in was very easy, same as the check-out. The staff did a good job explaining the process, which was pretty simple. The room was very spacious, had a good view and was very quiet at night. The room was also always tidied up - we even left some dishes we wanted to do in the evening, and the cleaning staff even took care of those. The beds were also large enough for the two of us, so no complaints there. They also gave us free two bottles of water and of beer (though we didn't touch the beer) a day. The layout is functional, albeit a bit cramped, and very modern.

The doors to the bathroom have no handles - instead they have holes you can use to open the doors. This also means that you can see through them, which was a bit awkward for us. The hotel is also a bit far from the inner-most city, though you do get a more quiet experience that way. The kitchen isle essentially has some pots and pans, but no oven, so be aware of that.

Staff was great, especially Tony. Housekeeping respected the do not disturb sign but asked if we needed anything when we were outside of the room. The location was a 30 minute walk from most things on the north side of the river but there are nice places nearby in Sachsenhausen too. It’s 11 minutes to the Frankfurt Süd train station. There is also a full grocery store with bakery and cafe next door which pairs well if your room has the kitchenette. Our room had a rain shower head which was amazing.

Room could have been cleaned better. My wife found a cigarette butt behind the night stand. Random stains on portions of the wall. TV remote appeared to have not been cleaned.