Holiday Inn Hasselt, an IHG Hotel

Near the center. Very friendly and helpful staff. Very good breakfast. Decaf coffee. Although scrambled eggs might have been from the bottle or powder. Apart from the smell at the beginning, large rooms, we had a good night sleep. Parking was at the hotel - paid - but I did not use it, entry WAY to narrow and curvy, so I did not try to fit in. So I parked in one of the streets at the near harbour.

At first, when we walked into the room, we could smell cigarettes a lot. Even though not smoking room. It went away later, or we got used to it. I do not know what that was. We also stayed for one night, so this was not that annoying.

Not as good as we are used to get in other hotels.... not enough variety.

There were too many people during our stay. We had invited our sons to stay in the hotel and we were suppose to pay for all. But the reception had made one of our sons to pay for his room. Which made the situation embarrassing for us. As my son didn't tell us about it till Christmas.... We made the booking on my husband's name with his credit card....

Another stay at this hotel. We are very satisfied with the service and reception management. We had a problem with noise from the radiators and they immediately upgraded us to a much more comfortable and quiet room. They are always available for any questions. Pleasant service in the bar and restaurant. We are planning a third visit in March.

I can't say I have any objections.

Hotel is located in the heart of Hasselt, which is a lovely little city to explore on foot. Good location and modern feel to the hotel. We had a newly refurbished family room, which had been done to a high standard and was very comfortable. Hotel was friendly and easily accessible. They even had a conference room with a free bouncy castle for the kids, which was well used.

Booked for the pool and this is the one aspect that lets the hotel down - pool and spa area very tired and needing refurbishment. In no way comparable to the rest of the hotel. We drove and the parking, below the hotel, whilst hard to find the entrance was clean and easily accessible. Word of warning though; it is not owned by the hotel and very expensive to use. We hadn't booked breakfast to be included. Children eat free but quoted price over over 30 euros per adult, so no idea how good the breakfast was as this seemed an excessive price, so we ate elsewhere (to be fair, no where in Hasselt appears cheap to eat).

It’s convenient, right in the centre of town but on edge so easy to drive to. Parking is in secure hotel area underneath the hotel in a Q-Park garage. Good was lovely. We chose the game menu, desert was also delicious. Room warm & cosy, warm lighting , good shower and very clean overal. We will come again. Staf was engaging but at the same time professional . Thanks for having us.

Can’t think of anything

Excellent location, nice new, modern rooms, excellent bed, enough space, excellent shower.... no complaints whatsoever. Breakfast was excellent. We did not eat in the bistro, so I cannot judge.

everything went fine, except for the location/finding of the Parking next to your hotel. Very difficult or maybe impossible to access. I know this is not your Parking, but..... Reception could tell us to beter take the parking at Quartier Bleu... very easy, 5 minutes walk to the hotel, and easier to access and...... a lot cheaper, and.... lots of space.....

Great staff, very good breakfast - totally worth the money, which does not happen often with hotel breakfasts, the room was comfortable for both sleep and working.

The parking is hard to access. It's not the hotel's fault, BTW - it's Google. If you are driving, double-check the route to avoid non-existent roads or driving in the wrong direction.

room and restaurant were both lovely, food was good, staff very friendly and helpful, Great idea having the bouncy castle for the kids to keep them occupied.

We didn't eat breakfast at the hotel as it was very expensive at £20 each.

Very comfy bed, friendly and helpful staff, spacious rooms, central location near shops & restaurants and close to the station

Almost no place to put your clothes (few hangers in the closet, no shelves, no drawers), the cleaning staff came by very early in the morning (8am) even on the weekend which was a bit annoying

The location was great and the staff were very friendly and helpful. The beds were comfortable and the breakfast was good too.

We usually don't stay in larger hotels, so it lacked a bit of personality. We would have liked a few more family room options.