Earl's Reef

Every single staff member was responsive to our needs and welcoming in a way to make us feel special. The resort layout is thoughtfully done to take full advantage of the shoreline. Excellent sea view from the room and the lovely poolside courtyard were very relaxing.

The spa closes at 5pm when the day's activities are not over yet. We wanted to be out and about in the sun, get back tired to end the day with a spa visit but couldn't. We did not find the resort's (semi) private beach ideal for leisurely walks or swims because of the pebble mixed coarse sand. However, the lovely Bentota Park beach was only 5-10 minute tuktuk ride away.

Coming from the travel industry, we understand the property and management are doing their best to get it up and running to normal speed after a 2 to 3 year shutdown. This is expected all over. They are doing the utmost to welcome all.

Guests need to alert staff of anything they may have overlooked. Management and staff are very happy to chat about anything at all.

Amazing location+ comfortable rooms with stunning views + gave a wonderful cot for my infant. 24/7 hot water. The attached balcony was super spacious and given the views form there almost all our time was spent there only. The beach adjoining the hotel is just perfect! The force of the waves is reduced by a nearby reef so the waves are nice and safe for even kids to play in. Pool is also wonderful. Staff is friendly and warm. They even have us complementary Christmas cake as we were there on Christmas Eve. Breakfast was decent at the property. As it wasn't included in our package, we paid an additional amount of 3000 rs per person. Uber eats delivers food from numerous nearby restaurants as well.

Well, the first night we were there we wanted to order food from the restaurant. We only had the number of the reception. Reception said they cant take order on phone and will send someone to our room. We called reception twice and yet they did not send anyone to take our order. Finally we just made do with what we had with us and went to bed...that was our only negative experience...all the remaining times we called reception asking for water, towels etc, they immediately complied.

- location, right on the beach. We were during off season and the beach and pool were empty - private beach - a la carte menu from the restaurant was very good (even though we had to wait 2 hours for our food to come - maybe because it was off season. Their prices were a bit high compared with other places - the view from the room was amazing - very helpful staff

- bathroom was very smelly and small - repeated breakfast - only one other restaurant close to the hotel (we had a car and that was not a problem for us) - during our stay the hotel, the elevator was not working - they did not have a place for our renovation - the room door was difficult to close

The staff is super friendly and accommodating. The bed is a proper king bed and extremely comfortable. We did a romantic dinner for 2 which was fun, they seem to have promotions like that all the time. The grounds are well kept. The hotel rooms are huge, and there are loungers all over the property, and a nice sitting area to work in the shade. The sunsets in front of the property are amazing. We liked it so much we extended our stay. The hotel wasn't overly crowded which was a plus.

There were mosquitos in the room upon arrival. The hotel provided citronella plug ins and that took care of that.

Food was good and well presented. However, noticed that the leftover food from the dinner is reused for breakfast. Traditional Sinhalese food are all were fab. However, traditional Tamil food such as dosa, sambar and chutney are nowhere close to what it should be. They should take this items out of the menu unless they find a chef to make them properly. Loved the omlette bar and kottu bar. They had a wide variety of food to choose from.

Nothing much to be honest. All were good.

Spacious rooms, yummy food. And great service. Friendly staff. Great location. This is a hotel that gives a breathtaking view of the Indian Ocean. A must visit if you are in Srilanka. Ideal for family couples or anyone travelling solo like me, just can't get over the spacious rooms. It's luxury and you feel so comfortable in the rooms

Evertything was good, the staff exceptional, the food was good, could've done with a bit more vegeterian varieties, but everything else was good, the location by the beach was great, the pool was good and quiet.

Everything

Because the buffet system in the restaurant was not available .. Sometimes, we find it difficult to choose food according to the menu only, as the reservation was with full board .. It is preferable to mention this note to visitors before booking

The Breakfast and the Lunch was excellent, delicious and the presentation was superb. Room service was excellent. Staff is very friendly and very helpful to keep us enjoying.

The dinner was little bit oily and unsalted. Not to our expectations. I requested an extra bed for my 10 y old son, but they did not provided. So slept little uncomfortable.