Holiday Inn Express Madrid-Getafe

The stay was hilariously eventful, with a police raid, naked guy in the corridor, lots of noise late at night, customers raiding the breakfast buffet like their lives depended on it and behaving like animals, but all in good fun. The location is great, and there is convenient parking space. There even is a bathtub! The staff is friendly-ish. The stay was surreal, but very fun...

The hotel is noisy and the whole thing has a bit of a Helzappopin feel to it, but for a cheap travel hotel, it is not surprising. Elevators are basically unusable for 3/4 of the time, as there are too many people and not enough space, so get ready to take the elevators. The rooms are sort of run down, as is the rest of the hotel. The breakfast buffet is assaulted by the customers, but in a cheap hotel, you cannot expect much.

It's literally beside a shopping mall (a five minute walk). There are several stores (Nike, Adidas, Pull and Bear, etc) and a huge supermarket. Several restaurants, bars, a movie theater. It's 25 minutes from Aeropuerto Adolfo Suarez. It's going to be my first choice when I fly out of Madrid.

It's tricky to find the hotel. If you type the street and number the GPS doesn't take you there... My suggestion: go to Nassica Centro Commercial and you will see the hotel from there.

The kindness and smile of Ruth during breakfast. She was amazing. The location is excellent, a walking distance to the outlet and plenty restaurants around, and 15 minutes to Warner Park. The room has a good size.

First night, we asked reception to join the beds since we are a couple. The lady at reception was very strict and said we have to wait till the next day to have it done. Can't understand how a Holiday Inn doesn't have 1 person available to help. Very strong smell of cigarette in the room. We called reception, and they came with a spray, but it didn't solve the issue. The 5 nights we spent there, we had the same awful smell. The shower was not very good, water coming cold and hot, in turns.

The location was good as a stop off whilst travelling from Santander to Southern Spain. The hotel was easy to find, had free parking, which was quite secure with CCTV. It is across the road from a large retail park/shopping center with a great atmosphere and lots of restaurants and bars. The staff were all very friendly and helpful and breakfast was a continental, self service, buffet and had everything you needed.

There was an unmarked raised man hole on the way in, which could be risky to some vehicles and really needs signposting or fixing.

A typical system hotel, but everything was clean and in good condition. Staff very kind and professional. The room even had a fridge. Breakfast in such kind of hotels always has some touch of "All Inclusive", e.g. guests who pile food on their plate, but eat only half of that at the end but the rest has to be thrown away, long queues in front of the different food stations, single persons that block tables for 4 or 6 persons instead of waiting until their are seated etc. However, the 2 ladys who were responsible for the breakfast proceeding made a great job and kept everything running very well, even the different food stations were all and always well stocked. Thumbs up!

The location of the hotel is a little hidden at the end of a huge trade area with some outlets and stuff - not so easy to find.

Very comfortable bed. Breakfast is good. Staff dedicated to helping. Location is great, near from Supermarkets and restaurants. Wi-fi excellent. Temperature in the bedroom was amazing (it was negative degree outside). Near from Warner Park, a good option for families with kids.

It would be good to have a minibar or a small fridge in the bedroom. Breakfast could have more fruit options.

The service from the staf of the hotel was very good. The location near Nasica and good connection to main roads. The rooms are comfortable and clean.

The breakfast could be a little reacher. More variety in the type of eggs (not just hard eggs).

Very clean and well kept hotel! There is a HUGE outlet mall steps away from the hotel, amazing! Free parking is very convenient and the complimentary breakfast is very good! Front desk employees were very kind and helpful, thank you!

Attitude and friendliness of staff. Breakfast Proximity to Nassica.

Too far out from Madrid (our fault) Air-Con didn't seem that powerful cccccccccccccccccccccccccc

Location with large parking lot and close to commercial area where you can easily eat at any time. Efficient check-in / chek-out... ideal for short overnight. Breakfast variety was quite good.

Elevator was not working so we had to take the suitcases by hand (fortunately was only 1 floor). Vending machines were not working properly and the hotel bar didn't had sparkling water available for sale.