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8.1

51 reviews

Casa Phoenix Tulum

Casa Phoenix Tulum

Carr Tulum - Boca Paila Km 11, Sian Kaan. 77780, Tulum, Q.R., Tulum, 77780, Mexico

Reservations:

+1-833-728-2041

Choose dates to view prices

Restaurant

Beachfront

Private beach area

Free Private Parking

Adults only

Free wifi

Room service

Air conditioning

Casa Phoenix Tulum

Welcome to Casa Phoenix Tulum, a luxurious 5-star hotel located in the enchanting city of Tulum, Mexico. Just 9.9 kilometers from the city center, our hotel immerses you in the beauty of Quintana Roo, offering a serene and picturesque escape. Our address, Carr Tulum - Boca Paila Km 11, Sian Kaan, Tulum, Q.R., provides easy access to both the vibrant city and the stunning coastline.

With 51 rave reviews, Casa Phoenix Tulum invites you to experience the ultimate in comfort and relaxation. Starting at just $340, our hotel offers an array of featured amenities. Picture yourself basking in the sun on our private beach area, taking in panoramic ocean views from your room, and enjoying a refreshing cocktail from our bar. For adventurous spirits, we offer options like snorkeling, diving, windsurfing, and fishing at an additional charge. And for those seeking tranquility, indulge in a massage or soak in our open-air bath. With free WiFi, air conditioning, and non-smoking rooms, Casa Phoenix Tulum caters to the needs of every traveler.

In addition to our featured amenities, our hotel offers a range of other services to enhance your stay. Take advantage of car rental, airport pickup and drop-off, bicycle rental, and daily housekeeping. For food and beverage options, enjoy happy hour, special diet meals upon request, and breakfast in the room. To make your experience seamless, we provide services such as private check-in/out, concierge, baggage storage, and cashless payment.

Immerse yourself in the natural beauty and luxury of Casa Phoenix Tulum, where every travel dream becomes a reality. Book your stay today and let us deliver an unforgettable vacation experience.

At Casa Phoenix Tulum, we not only prioritize your comfort and relaxation, but also your culinary satisfaction. Our on-site restaurant, Jolie, offers a delightful dining experience with a blend of Mediterranean and Mexican cuisines. Indulge in flavorful dishes prepared with the freshest local ingredients, all while enjoying the stunning views of the garden. Whether you're craving a traditional Mexican dish or a mouthwatering Mediterranean delicacy, Jolie is sure to satisfy your taste buds.

When it comes to payment options, we aim to provide convenience and flexibility. While we do not accept cash, we proudly accept Discover, American Express, Visa, and Mastercard. So, whether you prefer to pay with your credit card or debit card, you can easily settle your expenses at our hotel.

Choose from a variety of well-appointed room types to suit your needs and preferences. Our Deluxe Double Room with Sea View offers breathtaking ocean vistas, allowing you to wake up to the soothing sound of waves and the warmth of the sun. If you prefer a peaceful garden view, our Double Room with Garden View will transport you to a tranquil oasis amidst lush greenery. For those looking for a touch of luxury, our Junior Suite with Garden View offers spacious accommodation and a queen size bed, perfect for a romantic getaway.

Experience the perfect blend of comfort, gastronomy, and convenience at Casa Phoenix Tulum. Book your stay today and let us pamper you with our exceptional service and memorable experiences.

Closest airports

Cozumel International Airport

44mi

Most popular amenities

Restaurant

Beachfront

Private beach area

Free Private Parking

Adults only

Free wifi

Room service

Air conditioning

Beach

Bar

Parking On Site

Terrace

Ocean view

Non-smoking rooms

Beach umbrellas

Beach chairs/Loungers

Garden

Free toiletries

View

Rooms

Deluxe Double Room with Sea View in Casa Phoenix Tulum

Show 7 photos

Deluxe Double Room with Sea View

1 Queen Size Bed

325 sqft

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More details

Experience a deluxe stay in our spacious Double Room with stunning sea views. This room boasts a comfortable queen size bed and is perfect for couples looking for a relaxing getaway.

Double Room with Garden View in Casa Phoenix Tulum

Show 5 photos

Double Room with Garden View

1 King Size Bed

325 sqft

Ocean view

Private Bathroom

Terrace

Coffee machine

More details

Experience a tranquil getaway in our spacious 323 sqft Double Room with Garden View, featuring a king size bed, ocean view terrace, private bathroom, and a coffee machine. Unwind and indulge in the outdoor dining area with your loved one.

Junior Suite with Garden View in Casa Phoenix Tulum

Show 4 photos

Junior Suite with Garden View

1 Queen Size Bed

325 sqft

More details

Experience the indulgence of our spacious Junior Suite with a captivating garden view, where you can relax and unwind in our comfortable Queen size bed; accommodating 2 adults for a memorable stay.

Guest reviews

8.1

51 reviews

Categories of assessments

Cleanliness

Comfort

Location

Facilities

Staff

Value for money

Featured reviews:

🇪🇸

Chadi

10

March 2023

The hotel we stayed at was situated right on the coast, providing a stunning view of the ocean. The location was perfect for those looking for a peaceful and relaxing getaway. The staff at the hotel were incredibly friendly and helpful, ensuring that my stay was comfortable and enjoyable. The room itself was spacious, clean, and well-equipped with all the necessary amenities. The bed was comfortable, and the linens were soft and cozy, providing a great night's sleep.

none, everything was perfect

🇨🇭

Ildiko

10

June 2023

After a bad experience in another accomodation in Tulum, we booked in the last minute to Casa Huna, and right after the first day we realized that it was the best decision. The hotel is very nice and it is in a very calm place outside the busy hotel-area of tulum but only a 10 minutes walk to the restaurants and shops. The bungallows are confortable and stylish with outside bathrooms. From the hotel bar you have a beautiful view to the beach and the Caribbean Sea. The hotel stuff is amazing. They really take care of the guests. We have met the owners of the hotel as well and they invited us to a party. We would like to thank you all for the beautiful days we spent at Casa Huna and wish you all the best for the future.

-

🇨🇦

Karim

10

September 2023

Location was great, staff amazing, little piece of heaven with no protention

Low key and quiet but less than minutes away from Tulum / in a national park so you might see sea giant sea turtles / private cabanas are cozy even if you’re part of nature The staff is helpful and honest people : got personally in touch with me hours before checking in, host welcomes you at the door at arrival and reopened the bar for us because we came back from diner late. Infinite Nicole! If you’re a big group, you can easily rent the 8-10 cabanas and have the place all to yourself.

🇩🇪

Latika

10

August 2023

It is the perfect getaway, especially when you’re from a big city like me. It is peaceful and private. You have pure nature and a beautiful white sandy beach. Relaxing here is easy and the staff is great and made us feel welcome before we even arrived. It is a little bit further out than other hotels but with a bike you can go pretty much anywhere you like even to the city center. I loved every minute of my stay and intend to come back.

🇺🇸

Naif

10

June 2023

The stay was better then I ever could have imagined. I planned on staying for only 1 night but they treated me so nicely I ended up extending my stay for a week. They did an amazing job making me feel right at home. It’s close to all the bars and restaurants but also feels very private. I will absolutely be returning back to them. The manager Nicole and all of the other workers are outstanding and you truly feel like your in paradise!

🇮🇱

Avi

10

June 2023

The perfect place! They welcomed us with a welcome drink after a long day of driving The room was clean and already had the A/C on for us . Helped us to rent a moto that comes to the hotel🤘🏻 When we will visit again we come again no matter what! Thank you very much

No wi-Fi at the room 😅

🇲🇽

Jorge

10

April 2023

this hotel is one of the most beautiful I have ever stayed. the beach is cristal transparent water . the staff super friendly . very nice and close to sian ka an arch. definitely will come back soon . if you want to reconnect with your partner this is the ideal place.

everything perfect

🇬🇧

Hanan

10

August 2023

Beautiful venues breath taking. Chef & staff was amazing and accommodating.

🇪🇸

Noemi

8.2

July 2023

The location, is very quiet and you have accessed to private beach

No electricity during morning

🇬🇧

Douglas

7.3

August 2023

The staff were super friendly and helpful!! The location is beautiful and they have done a great job especially since they have just opened and straight after the storms. They presented the property very nicely and should be commended for this effort.

400 pesos for 2/3 egg omelette for breakfast? No coffee included or anything else is very expensive. I understand because Tulum is super expensive for food nowadays but this seemed just too much.

Points of Interest Around Casa Phoenix Tulum

Attractions

Tulum

6.8mi

Tankah Park

8.2mi

Grand Cenote (Gran Cenote)

8.5mi

Muyil

9.9mi

Casa Cenote

11mi

Cenotes Sac Actun

13.9mi

Cenote Dos Ojos

14.8mi

Xel-Ha

15.3mi

Akumal

21.2mi

Sian Ka'an Biosphere Reserve

21.8mi

Xotik-Ha EcoPark

28.6mi

Kantun Chi Ecopark

29mi

Restaurants

Jolie

Cuisines

  • Mediterranean
  • Mexican

Amenities of Casa Phoenix Tulum

Restaurant

Beachfront

Private beach area

Free Private Parking

Adults only

Free wifi

Room service

Air conditioning

Beach

Bar

Parking On Site

Terrace

Ocean view

Non-smoking rooms

Beach umbrellas

Beach chairs/Loungers

Garden

Free toiletries

View

Stay rules - Casa Phoenix Tulum

  • Check-in / Check-out

  • Pets

  • Internet

  • Age restrictions

  • Parking

  • Reservations

  • Children and beds

  • Cards accepted at this property

Frequently Asked Questions - Casa Phoenix Tulum

Can I bring my pet to Casa Phoenix Tulum?

Yes, you can stay with your pet at Casa Phoenix Tulum. Pets are allowed at this hotel, however, there may be additional charges that apply.

What's the check-in and check-out schedule at Casa Phoenix Tulum?

Your reservation at Casa Phoenix Tulum specifies a check-in timeframe of 03:00 PM to 09:00 PM, and a check-out deadline of 11:00 AM.

Is there parking available at Casa Phoenix Tulum?

Yes, there is parking available at Casa Phoenix Tulum. The hotel offers free private on-site parking, but please note that a parking reservation is required.

How much does a stay at Casa Phoenix Tulum cost?

Accommodation at Casa Phoenix Tulum starts as low as $340. Rates could differ based on your room selection and dates. Ensure to enter your dates for the most accurate pricing.

What are the room types available at Casa Phoenix Tulum?

At Casa Phoenix Tulum, the hotel offers a Deluxe Double Room with Sea View, Double Room with Garden View, and a Junior Suite with Garden View. All rooms are double occupancy and do not allow smoking. The bed sizes range from Queen size to King size, and the room size for all three types of rooms is 323 sqft.

Where can guests find entertainment in Casa Phoenix Tulum?

Guests at Casa Phoenix Tulum can enjoy a variety of leisure amenities during their stay. They can relax and unwind at the beachfront or private beach area, while lounging on beach chairs and under beach umbrellas. For those looking for some fun in the water, the hotel features a water park that guests can explore. Additionally, guests can engage in various water activities such as snorkeling, diving, windsurfing, and fishing.

To add to the relaxation, guests can indulge in a massage provided by the hotel. For those who prefer land activities, bicycles are available for rent to explore the surrounding area.

When it comes to dining options, guests can experience the culinary delights at the restaurant Jolie, which offers Mediterranean and Mexican cuisines.

Whether guests want to soak up the sun on the beach, engage in water activities, or enjoy a delicious meal, Casa Phoenix Tulum provides various options to make their stay enjoyable.

Is there an in-house restaurant at Casa Phoenix Tulum?

Yes, the hotel Casa Phoenix Tulum has an on-site restaurant called Jolie. The restaurant serves Mediterranean and Mexican cuisines.

Which payment methods are supported by Casa Phoenix Tulum?

Casa Phoenix Tulum does not accept cash as a form of payment. However, they do accept Discover, American Express, Visa, and Mastercard.