Call for great rates
+1-833-728-204151 reviews
From
$340Carr Tulum - Boca Paila Km 11, Sian Kaan. 77780, Tulum, Q.R., Tulum, 77780, Mexico
Reservations:
+1-833-728-204151 reviews
1/35
Restaurant
Beachfront
Private beach area
Free Private Parking
Adults only
Free wifi
Room service
Air conditioning
Welcome to Casa Phoenix Tulum, a luxurious 5-star hotel located in the enchanting city of Tulum, Mexico. Just 9.9 kilometers from the city center, our hotel immerses you in the beauty of Quintana Roo, offering a serene and picturesque escape. Our address, Carr Tulum - Boca Paila Km 11, Sian Kaan, Tulum, Q.R., provides easy access to both the vibrant city and the stunning coastline.
With 51 rave reviews, Casa Phoenix Tulum invites you to experience the ultimate in comfort and relaxation. Starting at just $340, our hotel offers an array of featured amenities. Picture yourself basking in the sun on our private beach area, taking in panoramic ocean views from your room, and enjoying a refreshing cocktail from our bar. For adventurous spirits, we offer options like snorkeling, diving, windsurfing, and fishing at an additional charge. And for those seeking tranquility, indulge in a massage or soak in our open-air bath. With free WiFi, air conditioning, and non-smoking rooms, Casa Phoenix Tulum caters to the needs of every traveler.
In addition to our featured amenities, our hotel offers a range of other services to enhance your stay. Take advantage of car rental, airport pickup and drop-off, bicycle rental, and daily housekeeping. For food and beverage options, enjoy happy hour, special diet meals upon request, and breakfast in the room. To make your experience seamless, we provide services such as private check-in/out, concierge, baggage storage, and cashless payment.
Immerse yourself in the natural beauty and luxury of Casa Phoenix Tulum, where every travel dream becomes a reality. Book your stay today and let us deliver an unforgettable vacation experience.
At Casa Phoenix Tulum, we not only prioritize your comfort and relaxation, but also your culinary satisfaction. Our on-site restaurant, Jolie, offers a delightful dining experience with a blend of Mediterranean and Mexican cuisines. Indulge in flavorful dishes prepared with the freshest local ingredients, all while enjoying the stunning views of the garden. Whether you're craving a traditional Mexican dish or a mouthwatering Mediterranean delicacy, Jolie is sure to satisfy your taste buds.
When it comes to payment options, we aim to provide convenience and flexibility. While we do not accept cash, we proudly accept Discover, American Express, Visa, and Mastercard. So, whether you prefer to pay with your credit card or debit card, you can easily settle your expenses at our hotel.
Choose from a variety of well-appointed room types to suit your needs and preferences. Our Deluxe Double Room with Sea View offers breathtaking ocean vistas, allowing you to wake up to the soothing sound of waves and the warmth of the sun. If you prefer a peaceful garden view, our Double Room with Garden View will transport you to a tranquil oasis amidst lush greenery. For those looking for a touch of luxury, our Junior Suite with Garden View offers spacious accommodation and a queen size bed, perfect for a romantic getaway.
Experience the perfect blend of comfort, gastronomy, and convenience at Casa Phoenix Tulum. Book your stay today and let us pamper you with our exceptional service and memorable experiences.
Closest airports
Cozumel International Airport
44miRestaurant
Beachfront
Private beach area
Free Private Parking
Adults only
Free wifi
Room service
Air conditioning
Beach
Bar
Parking On Site
Terrace
Ocean view
Non-smoking rooms
Beach umbrellas
Beach chairs/Loungers
Garden
Free toiletries
View
Show 7 photos
Deluxe Double Room with Sea View
1 Queen Size Bed
325 sqft
View
More details
Experience a deluxe stay in our spacious Double Room with stunning sea views. This room boasts a comfortable queen size bed and is perfect for couples looking for a relaxing getaway.
Show 5 photos
Double Room with Garden View
1 King Size Bed
325 sqft
Ocean view
Private Bathroom
Terrace
Coffee machine
More details
Experience a tranquil getaway in our spacious 323 sqft Double Room with Garden View, featuring a king size bed, ocean view terrace, private bathroom, and a coffee machine. Unwind and indulge in the outdoor dining area with your loved one.
Show 4 photos
Junior Suite with Garden View
1 Queen Size Bed
325 sqft
More details
Experience the indulgence of our spacious Junior Suite with a captivating garden view, where you can relax and unwind in our comfortable Queen size bed; accommodating 2 adults for a memorable stay.
8.1
51 reviewsCategories of assessments
Cleanliness
Comfort
Location
Facilities
Staff
Value for money
Featured reviews:
🇪🇸
Chadi
10
March 2023
The hotel we stayed at was situated right on the coast, providing a stunning view of the ocean. The location was perfect for those looking for a peaceful and relaxing getaway. The staff at the hotel were incredibly friendly and helpful, ensuring that my stay was comfortable and enjoyable. The room itself was spacious, clean, and well-equipped with all the necessary amenities. The bed was comfortable, and the linens were soft and cozy, providing a great night's sleep.
none, everything was perfect
🇨🇭
Ildiko
10
June 2023
After a bad experience in another accomodation in Tulum, we booked in the last minute to Casa Huna, and right after the first day we realized that it was the best decision. The hotel is very nice and it is in a very calm place outside the busy hotel-area of tulum but only a 10 minutes walk to the restaurants and shops. The bungallows are confortable and stylish with outside bathrooms. From the hotel bar you have a beautiful view to the beach and the Caribbean Sea. The hotel stuff is amazing. They really take care of the guests. We have met the owners of the hotel as well and they invited us to a party. We would like to thank you all for the beautiful days we spent at Casa Huna and wish you all the best for the future.
-
🇨🇦
Karim
10
September 2023
Location was great, staff amazing, little piece of heaven with no protention
Low key and quiet but less than minutes away from Tulum / in a national park so you might see sea giant sea turtles / private cabanas are cozy even if you’re part of nature The staff is helpful and honest people : got personally in touch with me hours before checking in, host welcomes you at the door at arrival and reopened the bar for us because we came back from diner late. Infinite Nicole! If you’re a big group, you can easily rent the 8-10 cabanas and have the place all to yourself.
🇩🇪
Latika
10
August 2023
It is the perfect getaway, especially when you’re from a big city like me. It is peaceful and private. You have pure nature and a beautiful white sandy beach. Relaxing here is easy and the staff is great and made us feel welcome before we even arrived. It is a little bit further out than other hotels but with a bike you can go pretty much anywhere you like even to the city center. I loved every minute of my stay and intend to come back.
🇺🇸
Naif
10
June 2023
The stay was better then I ever could have imagined. I planned on staying for only 1 night but they treated me so nicely I ended up extending my stay for a week. They did an amazing job making me feel right at home. It’s close to all the bars and restaurants but also feels very private. I will absolutely be returning back to them. The manager Nicole and all of the other workers are outstanding and you truly feel like your in paradise!
🇮🇱
Avi
10
June 2023
The perfect place! They welcomed us with a welcome drink after a long day of driving The room was clean and already had the A/C on for us . Helped us to rent a moto that comes to the hotel🤘🏻 When we will visit again we come again no matter what! Thank you very much
No wi-Fi at the room 😅
🇲🇽
Jorge
10
April 2023
this hotel is one of the most beautiful I have ever stayed. the beach is cristal transparent water . the staff super friendly . very nice and close to sian ka an arch. definitely will come back soon . if you want to reconnect with your partner this is the ideal place.
everything perfect
🇬🇧
Hanan
10
August 2023
Beautiful venues breath taking. Chef & staff was amazing and accommodating.
🇪🇸
Noemi
8.2
July 2023
The location, is very quiet and you have accessed to private beach
No electricity during morning
🇬🇧
Douglas
7.3
August 2023
The staff were super friendly and helpful!! The location is beautiful and they have done a great job especially since they have just opened and straight after the storms. They presented the property very nicely and should be commended for this effort.
400 pesos for 2/3 egg omelette for breakfast? No coffee included or anything else is very expensive. I understand because Tulum is super expensive for food nowadays but this seemed just too much.
Attractions
Tulum
6.8miTankah Park
8.2miGrand Cenote (Gran Cenote)
8.5miMuyil
9.9miCasa Cenote
11miCenotes Sac Actun
13.9miCenote Dos Ojos
14.8miXel-Ha
15.3miAkumal
21.2miSian Ka'an Biosphere Reserve
21.8miXotik-Ha EcoPark
28.6miKantun Chi Ecopark
29miAttractions
Tulum
6.8miTankah Park
8.2miGrand Cenote (Gran Cenote)
8.5miMuyil
9.9miCasa Cenote
11miCenotes Sac Actun
13.9miCenote Dos Ojos
14.8miXel-Ha
15.3miAkumal
21.2miSian Ka'an Biosphere Reserve
21.8miXotik-Ha EcoPark
28.6miKantun Chi Ecopark
29miAirports
Cozumel International Airport
44miJolie
Cuisines
Restaurant
Beachfront
Private beach area
Free Private Parking
Adults only
Free wifi
Room service
Air conditioning
Beach
Bar
Parking On Site
Terrace
Ocean view
Non-smoking rooms
Beach umbrellas
Beach chairs/Loungers
Garden
Free toiletries
View
Activities
Beach
Bicycle rental
Diving
Fishing
Happy hour
Movie nights
Snorkeling
Water park
Windsurfing
Bathroom
Free toiletries
Private Bathroom
Shower
Cleaning Services
Daily housekeeping
Entertainment & Family Services
Board games/Puzzles
Food & Drink
Bar
Breakfast in the room
Restaurant
Special diet meals (on request)
Wine/Champagne
Food & drink safety
Food can be delivered to guest accommodation
Front Desk Services
Baggage storage
Concierge
Invoice provided
Private check-in/out
General
Adults only
Air conditioning
Family rooms
Non-smoking rooms
Pet bowls
Pet Friendly
Room service
Smoke-free property
Internet
Free wifi
Kitchen
Coffee machine
Outdoors
Beachfront
Garden
Outdoor dining area
Outdoor furniture
Private beach area
Terrace
Parking
Free Private Parking
Parking On Site
Physical distancing
Cashless payment available
Safety & security
24-hour security
Fire extinguishers
Safe
Safety features
First aid kits available
Spa
Beach chairs/Loungers
Beach umbrellas
Massage
Massage chair
Open-air bath
Transportation
Airport drop-off
Airport pickup
Airport shuttle
Car rental
Shuttle service
View
Ocean view
View
From 15:00
Until 21:00
Guests are required to show a photo identification and credit card upon check-in
Until 11:00
Pets are allowed on request. Charges may apply.
WiFi is available in all areas and is free of charge.
Age restriction may apply
Free private parking is available on site (reservation is needed).
Reservations
Call us for our best daily rates
+1-833-728-2041Child policies
Children not allowed.
Crib and extra bed policies
No capacity for extra beds or cribs.
Cash
Mastercard,
Visa,
Discover,
American Express
This property does not accept cash.
Can I bring my pet to Casa Phoenix Tulum?
Yes, you can stay with your pet at Casa Phoenix Tulum. Pets are allowed at this hotel, however, there may be additional charges that apply.
What's the check-in and check-out schedule at Casa Phoenix Tulum?
Your reservation at Casa Phoenix Tulum specifies a check-in timeframe of 03:00 PM to 09:00 PM, and a check-out deadline of 11:00 AM.
Is there parking available at Casa Phoenix Tulum?
Yes, there is parking available at Casa Phoenix Tulum. The hotel offers free private on-site parking, but please note that a parking reservation is required.
How much does a stay at Casa Phoenix Tulum cost?
Accommodation at Casa Phoenix Tulum starts as low as $340. Rates could differ based on your room selection and dates. Ensure to enter your dates for the most accurate pricing.
What are the room types available at Casa Phoenix Tulum?
At Casa Phoenix Tulum, the hotel offers a Deluxe Double Room with Sea View, Double Room with Garden View, and a Junior Suite with Garden View. All rooms are double occupancy and do not allow smoking. The bed sizes range from Queen size to King size, and the room size for all three types of rooms is 323 sqft.
Where can guests find entertainment in Casa Phoenix Tulum?
Guests at Casa Phoenix Tulum can enjoy a variety of leisure amenities during their stay. They can relax and unwind at the beachfront or private beach area, while lounging on beach chairs and under beach umbrellas. For those looking for some fun in the water, the hotel features a water park that guests can explore. Additionally, guests can engage in various water activities such as snorkeling, diving, windsurfing, and fishing.
To add to the relaxation, guests can indulge in a massage provided by the hotel. For those who prefer land activities, bicycles are available for rent to explore the surrounding area.
When it comes to dining options, guests can experience the culinary delights at the restaurant Jolie, which offers Mediterranean and Mexican cuisines.
Whether guests want to soak up the sun on the beach, engage in water activities, or enjoy a delicious meal, Casa Phoenix Tulum provides various options to make their stay enjoyable.
Is there an in-house restaurant at Casa Phoenix Tulum?
Yes, the hotel Casa Phoenix Tulum has an on-site restaurant called Jolie. The restaurant serves Mediterranean and Mexican cuisines.
Which payment methods are supported by Casa Phoenix Tulum?
Casa Phoenix Tulum does not accept cash as a form of payment. However, they do accept Discover, American Express, Visa, and Mastercard.
Featured hotels
Featured hotels
Cities nearby
Popular cities