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9

156 reviews

Alaya Tulum

Alaya Tulum

Carretera Tulum Boca Paila Km 8.3, Tulum, 77760, QR, Mexico

Reservations:

+1-833-728-2041

Choose dates to view prices

Spa/Wellness packages

Restaurant

Beachfront

Private beach area

Free Private Parking

Free wifi

Room service

Fitness center

Alaya Tulum

Welcome to Alaya Tulum, a stunning 4-star hotel located in the vibrant city of Tulum, Mexico. Boasting a prime beachfront location on Carretera Tulum Boca Paila, just 4.6mi from the city center, this hotel offers the perfect blend of tranquility and convenience. With 156 stellar reviews, it's no wonder Alaya Tulum is a traveler favorite.

From the moment you arrive, you'll be captivated by the hotel's top-notch amenities. Indulge in a relaxing spa treatment, take advantage of the private beach area, or soak up the sun on the sun deck. The hotel also offers a range of water sports activities for thrill-seekers. With a 24-hour front desk, you can rest easy knowing that all your needs will be taken care of. And with air-conditioned, non-smoking rooms featuring ocean or garden views, you'll feel right at home.

At Alaya Tulum, your comfort is their priority. Enjoy delicious meals at the on-site restaurant, sip refreshing cocktails at the bar, or take advantage of the room service for a quiet night in. The hotel also offers a fitness center, perfect for those looking to stay active during their stay. And with amenities like free Wi-Fi, private parking, and free toiletries, your every need will be met.

Come experience the beauty of Tulum at Alaya Tulum. With its unbeatable location, rave reviews, and an array of top-notch amenities, this hotel is the perfect choice for your next vacation. Book your stay today and make memories that will last a lifetime.

When it comes to dining options, Alaya Tulum has you covered. The on-site restaurant, Alaya Tulum, offers a variety of international cuisines to satisfy your taste buds. Whether you're in the mood for a decadent meal or a light snack, you'll find something to satisfy your cravings. Indulge in a delightful culinary experience while enjoying stunning views of the ocean or the hotel's lush gardens. With such a diverse menu, you're sure to find something to please your palate.

Payment options at Alaya Tulum are convenient and hassle-free. Cash is not accepted, but you can easily pay using Mastercard, Visa, or American Express. So you can enjoy your stay without worrying about carrying cash or finding an ATM nearby. Just swipe your card and focus on creating unforgettable memories during your time at this exquisite hotel.

Alaya Tulum offers a variety of room types to accommodate different travel needs. You can choose from the Ocean View Suite, Ocean Front Suite TL, Double Room, Garden Apartment, Family Villa, Partial Ocean View Deluxe Suite, and Garden Villa. Each room is non-smoking and tastefully decorated with modern amenities. From the cozy Double Room for a family of four to the spacious Garden Villa for a couple seeking tranquility, there's a room type that suits every traveler's preferences. So no matter the size of your travel group or your desired level of comfort, Alaya Tulum has the perfect room for you.

Closest airports

Cozumel International Airport

42.8mi

Most popular amenities

Spa/Wellness packages

Restaurant

Beachfront

Private beach area

Free Private Parking

Free wifi

Room service

Fitness center

Beach

Air conditioning

Bar

Sun deck

Tour desk

Private entrance

Parking On Site

Terrace

Personal trainer

24-hour front desk

Ocean view

Non-smoking rooms

Beach umbrellas

Beach chairs/Loungers

Garden view

Garden

Extra long beds (> 6.5 ft)

Free toiletries

Balcony

Bathtub

Rooms

Ocean View Suite in Alaya Tulum

Show 8 photos

Suite, Ocean View

1 King Size Bed

450 sqft

Ocean view

Private Bathroom

Balcony

Bathtub

x8

+

x5

More details

This rustic-style accommodations features a terrace overlooking the sea front, an iPod dock and full bathroom including free toiletries.

Family Villa in Alaya Tulum

Show 8 photos

Family Villa

2 Bunk Beds

1 Queen Size Bed

450 sqft

Garden view

Balcony

Bathtub

Terrace

+

More details

This rustic-style accommodations features a terrace overlooking the garden, an iPod dock and full bathroom including free toiletries.

Show 7 photos

Suite, Oceanfront

1 King Size Bed

Balcony

Free wifi

x8

+

x5

More details

The suites are absolutely stunning and they are located only 25 meters from the sea. They offer a spacious bedroom that includes finely handcrafted wooden furniture, a sofa directly facing the ocean, and custom handmade wood flooring. The centrally-located king size bed faces the ocean directly. The mattress and bedding are of the highest standard in the hotel industry. This signature suite offers an enormous bathroom with a uniquely designed island housing a dual his-and-hers sink vanity. The showers are complete with a pressure rain shower head, marble mosaic walls and wooden planked floor. Three walls of finely handcrafted classic wood and glass bi-folding doors lead to your private ocean terrace that sits directly on the beach. 500 ft².

Double Room in Alaya Tulum

Show 8 photos

Room - 2 Double

2 Double Beds

450 sqft

Ocean view

Garden view

Private Bathroom

Balcony

x4

+

x3

More details

Our spacious and elegantly designed Double Room offers stunning views of the ocean and garden from the private balcony and terrace. With two comfortable double beds and a private bathroom including a luxurious bathtub, this room provides the perfect retreat for up to four adults and one child. Enjoy the refreshing air conditioning, complimentary toiletries, and additional amenities such as a laptop size safe and iPod dock.

Show 7 photos

Oceanfront Suite, King

1 King Size Bed

Balcony

Free wifi

More details

The suites are absolutely stunning and they are located only 25 meters from the sea. They offer a spacious bedroom that includes finely handcrafted wooden furniture, a sofa directly facing the ocean, and custom handmade wood flooring. The centrally-located king size bed faces the ocean directly. The mattress and bedding are of the highest standard in the hotel industry. This signature suite offers an enormous bathroom with a uniquely designed island housing a dual his-and-hers sink vanity. The showers are complete with a pressure rain shower head, marble mosaic walls and wooden planked floor. Three walls of finely handcrafted classic wood and glass bi-folding doors lead to your private ocean terrace that sits directly on the beach. 500 ft².

Garden Villa in Alaya Tulum

Show 7 photos

Villa, Garden View

1 King Size Bed

400 sqft

Garden view

Private Bathroom

Balcony

Bathtub

x20

+

x13

More details

This rustic-style accommodations features a terrace with partial views of the sea, an iPod dock and full bathroom including free toiletries.

Garden Apartment in Alaya Tulum

Show 10 photos

Apartment, Garden View

1 King Size Bed

450 sqft

City view

Private Bathroom

Bathtub

Private entrance

x10

+

x6

More details

Featuring a private entrance, this air-conditioned apartment consists of 1 bedroom and 1 bathroom with a bath and a shower. The apartment features parquet floors and provides a wardrobe, a safe deposit box and city views. The unit offers 1 bed.

Show 7 photos

Room With Ocean View

1 King Size Bed

Balcony

Free wifi

x4

+

x3

More details

The suites have beautiful ocean views and are located just 40 meters from the warm sea waters. The bedrooms are equipped with finely handcrafted wooden furniture, a sofa, handmade wood flooring and a comfortable centrally-located king size bed that directly faces the ocean, so every morning you experience the beautiful sunrise and refreshing breeze of Tulum. The suites feature a private bathroom with a handcrafted wood sink and a pressure rain shower head. The shower walls are made with marble mosaic tiles, and the floors are made with wood planks for a spa-like experience. As you look out to the sea from your bedroom, you will be looking through three walls of classic handmade wood and glass bi-folding doors that lead to your very own private ocean terrace. 450 sq. ft. with deck

Partial Ocean View Deluxe Suite in Alaya Tulum

Show 8 photos

Deluxe Suite, Partial Ocean View

2 Double Beds

450 sqft

Ocean view

Garden view

Private Bathroom

Balcony

x8

+

x5

More details

Indulge in the spacious Partial Ocean View Deluxe Suite, featuring a breathtaking view of the ocean and garden from your private balcony. With 452 sqft of luxurious comfort, this suite accommodates up to 4 adults and 1 child, providing a serene and elegant retreat.

Ocean Front Suite TL in Alaya Tulum

Show 5 photos

Oceanfront Suite, Queen

1 Queen Size Bed

450 sqft

Ocean view

Private Bathroom

Balcony

Bathtub

x3

More details

Experience pure luxury in our Ocean Front Suite TL, featuring a spacious 452 sqft room with a stunning ocean view, private bathroom, balcony, and bathtub. Relax and unwind on the terrace, enjoy the extra-long queen size bed, and indulge in the amenities provided to make your stay unforgettable.

Show 4 photos

Family Villa, 3 Bedroom

1 Queen Size Bed

Balcony

Free wifi

+

More details

The Family Villas feature an intimate natural environment with a small partial ocean view. They are slightly further back on our property and offer a beautiful view of the charming garden and stone village, all while still leaving you only 60 meters from the sea’s edge. They feature premium bedding, a queen size mattress in the front bedroom, and a small separate sleeping area with single beds arranged in a classic bunk bed style. The bedroom has hand made wooden floors, and a beautiful sofa at the foot of your bed. Family Villas are equipped with three walls of our signature bi-folding wood and glass doors - open up all six doors to your covered deck and you will find that your indoor and outdoor become one. The luxurious bathroom features a private toilet room and the showers have a high-pressure rain shower head, marble mosaic walls, and wood planked floors. The vanity counters are marble mosaic with a handcrafted wooden sink. 500 sq ft. with deck.

Show 10 photos

Villa, Beachfront

455 sqft

Kitchen

Kitchenette

Balcony

Refrigerator

x20

+

x13

More details

Featuring a private entrance, this air-conditioned villa is consisted of of 1 living room, 2 separate bedrooms and 3 bathrooms with a bath and a shower. The villa's kitchen, which features a refrigerator, is available for cooking and storing food. The villa offers a tea and coffee maker, a seating area, a dining area as well as a terrace with sea views. The unit offers 3 beds.

Guest reviews

9

156 reviews

Categories of assessments

Cleanliness

Comfort

Location

Facilities

Staff

Value for money

WiFi quality

Featured reviews:

🇺🇸

Anonymous

10

March 2023

The people that work at Alaya are all so wonderful. The location is great, beds are comfy, food is phenomenal! Our plan for Tulum was to just relax and Alaya was the perfect place. Quiet but in walking distance to the fun. Their coffee & food were excellent but also could walk across the street for tacos/pizza/ice cream/poke/bowls/music. Beds on the beach were always available. We ate breakfast in bed, lunch on the beach and had an easy walk to dinner. yoga in the morning was included so was a ginger shot to start your day. ordering room service via WhatsApp was really nice and convenient.

nothing.

🇳🇱

Sander

10

February 2022

It is difficult to put the magic of this place into words. The location is perfect in walking distant of all great restaurants, bars etc. The rooms are great (room number 2 and 1 are the best by far of the house that they rent) But the service level of the staff is what makes this place unforgettable. It all started with the first encounter at the reception with Taned.. Very friendly, funny and accomadating person, Muy simpatica.. The waiters at the beach are quickly becoming friends and that is what makes you feel like special. With the risk of forgetting some names I would like to say please ask for Fernando (aka tiburon) and Ismael (aka Cochi) if you want to spend your vacation laughing and all your needs being met. They remember your preferences, beach beds and think ahead. Service with a smile and quicker than lightning. No mañana aqui. Ricardo (tio) will also attend to all your needs and always has a great story to tell. I will be back here and it is because the hotel is great but especially because the service is impeccable. On the beach and also in the restaurant, the reception and the even the security. Un abrazo fuerte del Tiburon

🇨🇦

Lakshmi

9.1

May 2022

This place was a perfect place to enjoy Tulum. our Garden Villa was nestled within the hotel and we thoroughly enjoyed sitting on the balcony with views of the pretty hotel and sea in the background. this hotel is perfectly located - we did not have any late night noise so slept well, but so close to all the restaurants that can easily walk to the heart of the party district. If you are coming by car they have a place to park and loved that they provided plenty of water in the room. The coffe with cookies every morning was a great touch. I highly recommend staying at this hotel.

🇬🇧

William

10

May 2022

Fantastic hotel with fantastic rooms and great staff. Great access to the beach front with a lovely private area for hotel guests. Staff from the front of house through to the housekeepers were amazing and always lovely. A great property to stay at in Tulum.

Hard to find anything negative, however, one thing would be the relatively poor security of the room with only a little latch locking in the patio doors. Would recommend to the hotel maybe something a bit stronger. However there was enough security walking around the hotel that made us feel secure.

🇷🇴

Loredana

10

March 2022

We had such a great experience overall, the property is simply amazing. Staff is lovely as well, special thanks to David, Tanet, Raul, Ricardo and Fernando for making our stay there even more beautiful. Food is delicious (best shrimp tacos) and the complementary coffee is a nice touch. Location is excellent, in walking distance from everything. We had the chance to try both Partial Ocean View Suite and the Garden Apartment. Both are great with some differences. While the Garden Apartment has more space, it is noisier because of the road. If you want to hear the sound of the waves in the night, go for the Partial View Suite.

Nothing comes to my mind, maybe prices, but this is Tulum beach 🙂

🇬🇧

Sophie

10

December 2021

Perfect stay thanks to the amazing facilities and staff here (special thanks to Reyes!). The room was spacious and had everything we needed - great attention to detail. The gorgeous little terrace looking over the beach was made even nicer when we were brought tea and coffee in the morning. The customer service was great - the staff were all so kind and friendly and could not have done more to help us. Food was great and good value compared to the expensive food at the other nearby restaurants/beach clubs.

Expensive but that’s what you get for staying in this area and directly on the beach. Quite difficult to find cheap food options as even to get to downtown tulum (more casual/cheap restaurants and street food) it is 25 USD one way. Apparently prices were inflated due to covid and staying in December. We did go to downtown once and would recommend if you want some culture and local food.

🇺🇸

Emma

9.1

December 2021

Great location, nice room and bathroom

🇺🇸

Melissa

10

August 2022

The location is beautiful right on the beach if your looking for something quite and cozy about 4 mi from Tulum town. The staff is great everyone was really accommodating thank you to Esmale, Henry, David, Francisco and Samuel for an incredible stay!

This is an eco friendly hotel as most are on the beach so there is no A/C from 10am-6pm but you spend most of your time at the beach anyways.

🇬🇧

Sophie-amber

8.2

March 2022

Brilliant location, a cool treehouse style hotel, and lovely staff! The beach is amazing & hotel was clean. This hotel is great for people interested in yoga and healthier food/lifestyle

Our room was above reception by the road, we booked very last minute so we’re grateful for the hotel squeezing us in but would prefer a room closer to the beach as we could hear some of the background music/noise from the neighbouring restaurants and food vendors. One of the rooms closer to the beach would have made our stay perfect.

🇺🇸

Mary

10

April 2022

The food was delicious, the view exceptional, the room very beautiful and comfortable. The staff were very friendly and attentive. Tanet was especially lovely and supportive of us during our arrival and stay.

It was a bummer that we could not flush toilet paper down the toilet, but I can understand that the plumbing was likely old or challenging.

Points of Interest Around Alaya Tulum

Attractions

Tulum

5.2mi

Tankah Park

6.7mi

Grand Cenote (Gran Cenote)

7mi

Casa Cenote

9.5mi

Muyil

10.8mi

Cenotes Sac Actun

12.4mi

Cenote Dos Ojos

13.2mi

Xel-Ha

13.8mi

Akumal

19.7mi

Sian Ka'an Biosphere Reserve

23.3mi

Xotik-Ha EcoPark

27.1mi

Kantun Chi Ecopark

27.5mi

Restaurants

Alaya Tulum

Cuisines

  • International

Amenities of Alaya Tulum

Spa/Wellness packages

Restaurant

Beachfront

Private beach area

Free Private Parking

Free wifi

Room service

Fitness center

Beach

Air conditioning

Bar

Sun deck

Tour desk

Private entrance

Parking On Site

Terrace

Personal trainer

24-hour front desk

Ocean view

Non-smoking rooms

Beach umbrellas

Beach chairs/Loungers

Garden view

Garden

Extra long beds (> 6.5 ft)

Free toiletries

Balcony

Bathtub

Stay rules - Alaya Tulum

  • Check-in / Check-out

  • Pets

  • Internet

  • Age restrictions

  • Parking

  • Reservations

  • Children and beds

  • Cards accepted at this property

Frequently Asked Questions - Alaya Tulum

Is it possible to stay with my pet at Alaya Tulum?

Absolutely! You can definitely stay with your beloved pet at Alaya Tulum. The hotel allows pets, however, there may be some charges that apply. Nevertheless, you and your furry friend will have a wonderful time at the hotel.

At what times are check-in and check-out at Alaya Tulum?

For a pleasant stay at Alaya Tulum, guests can check in from 03:00 PM to 08:00 PM and should check out by 12:00 PM.

Is free parking available at Alaya Tulum?

Yes, parking is available at Alaya Tulum and it is free. The hotel provides private, on-site parking for its guests, and there is no need to make a reservation for parking.

What are the rates at Alaya Tulum?

The base price for Alaya Tulum starts at $421. Do note, the cost might change depending on room preferences and dates. To see the actual prices, input your desired dates.

What are the room types available at Alaya Tulum?

The Alaya Tulum hotel offers a variety of rooms including suites, doubles, apartments, and villas. The rooms range in size from 398 sqft to 452 sqft. Smoking is not allowed in any of the rooms. The occupancy of the rooms ranges from 2 adults to 4 adults, with some rooms also accommodating children. The bed sizes vary, with options including King size, Queen size, Double, and Bunk beds.

Which amenities can guests enjoy at Alaya Tulum?

Guests at Alaya Tulum can spend their time enjoying a range of leisure amenities. They can relax and rejuvenate with spa and wellness packages available at the hotel. With a beachfront location and a private beach area, guests can soak up the sun and enjoy the beautiful beach. Water sports facilities are also available for those who are interested in activities such as snorkeling, diving, windsurfing, and fishing. The hotel provides beach umbrellas and chairs/loungers for guests to make the most of their beach experience.

Additionally, guests can visit the on-site bar for a refreshing drink or head to the fitness center to stay active during their stay. The hotel also offers bicycle rental and bike tours for guests who want to explore the area. Fitness classes, yoga classes, and massages are also available for those looking for wellness and relaxation options.

When it comes to dining, guests can enjoy the international cuisine at the on-site restaurant, Alaya Tulum.

Are there restaurants located within Alaya Tulum?

Yes, Alaya Tulum has a restaurant on site. It offers international cuisine.

Which payment methods are supported by Alaya Tulum?

Alaya Tulum supports payment methods such as Mastercard, Visa, and American Express. However, cash is not accepted as a form of payment at this hotel.