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$576Carretera Cancun-Chetumal Km. 36.5 Edf A, Cancun, Qroo, 77500, Mexico, Cancun, 77500, MX
Reservations:
+1-833-728-204148 reviews
1/43
From
$576Call for great rates
+1-833-728-2041Free parking
Pet Friendly
Beachfront
Private beach area
Outdoor swimming pool
Free wifi
Free spa
Beach
Welcome to the Moon Palace Nizuc - All Inclusive, a luxurious 5-star resort located in Cancún, Quintana Roo, Mexico. Situated just 13mi away from the city center, this beachfront paradise offers a stunning private beach area where you can relax and soak up the sun. With breathtaking ocean views, the resort features a wide range of amenities, including an outdoor swimming pool, spa, tennis court, and a golf course for those who want to practice their swing.
The Moon Palace Nizuc - All Inclusive offers 48 reviews and is known for its exceptional service and top-notch facilities. The resort provides free parking and is pet-friendly, ensuring that all guests feel welcome. From the moment you arrive, the 24-hour front desk and friendly staff are there to assist you with any needs you may have. The spacious and comfortable rooms are equipped with modern amenities, such as free WiFi, air conditioning, and a private bathroom with free toiletries.
Indulge in delicious meals and refreshing drinks at the on-site restaurants and bars, or enjoy a workout at the fitness center. Whether you're looking to relax by the pool, play a round of golf, or explore the stunning beaches of Cancún, the Moon Palace Nizuc - All Inclusive offers the perfect setting for an unforgettable vacation. So pack your bags and prepare for an incredible stay at this tropical oasis.
After a day of exploring Cancún or lounging on the beach, cool off and take a refreshing dip in one of the resort's stunning pools. Moon Palace Nizuc - All Inclusive boasts a beautiful outdoor swimming pool that is available all year round. One of the pools is exclusively for adults, ensuring a peaceful and relaxed atmosphere. Whether you want to swim some laps or simply soak up the sun on a poolside lounger, the pools at Moon Palace Nizuc provide the perfect setting for ultimate relaxation and fun.
Indulge your taste buds in a culinary journey at the resort's diverse restaurants. From international cuisine at MANGLAR to Brazilian flavors at LOS ARRECIFES, there's something to suit every palate. For an authentic taste of Mexico, head to LOS CAPORALES for traditional Mexican dishes. If you're in the mood for some grilled delights, PALAPA DELFINES is the place to be. And for a quick bite, try the mouthwatering pizzas at PALAPA PELÍCANOS. In addition, there's also a cozy coffee shop, SWEET AND COFFEE, where you can sip on your favorite brew. With such a wide variety of dining options, your taste buds will be in for a treat throughout your stay.
When it comes to payment options, Moon Palace Nizuc offers flexibility and convenience. Cash is accepted at the resort, and they also accept major credit cards such as Mastercard, Visa, and American Express. So whether you prefer to pay in cash or with a credit card, you can rest assured that Moon Palace Nizuc has got you covered, making your stay hassle-free.
With its luxurious amenities, breathtaking ocean views, a range of enticing restaurants, and convenient payment options, Moon Palace Nizuc - All Inclusive is the perfect destination for your next vacation. Whether you're seeking relaxation, adventure, or both, this tropical oasis in the heart of Cancún will exceed your expectations. So pack your bags and get ready to create unforgettable memories at Moon Palace Nizuc - All Inclusive. Your dream vacation awaits!
Closest airports
Cancún International Airport
4.7miCozumel International Airport
33.2miFree parking
Pet Friendly
Beachfront
Private beach area
Outdoor swimming pool
Free wifi
Free spa
Beach
Kids' club
Air conditioning
Hot tub
Private entrance
Tennis court
Kids' meals
Beach chairs/Loungers
24-hour front desk
Ocean view
Non-smoking rooms
Bar
Fitness center
Garden view
Room service
Restaurant
Terrace
Garden
View
Babysitting/Child services
Business center
Upper floors accessible by elevator
Extra long beds (> 6.5 ft)
Free toiletries
Balcony
Hypoallergenic
Bathtub
Private Bathroom
Parking On Site
Superior Deluxe Garden View
1 King Size Bed
2 Double Beds
485 sqft
Hot tub
Garden view
Private Bathroom
Balcony
x4
+
x3
Stay in our stylish Superior Deluxe Garden View room, boasting a spacious 484 sqft and accommodating 4 adults and 3 children. Relax in your private hot tub on the balcony with a garden view, and enjoy luxurious amenities like a minibar, coffee machine, and flat-screen TV.
Governor Suite
1 King Size Bed
970 sqft
Ocean view
Hot tub
Private Bathroom
Balcony
Indulge in luxury and relaxation in our Governor Suite, boasting an impressive 969 sqft of space. Marvel at the ocean view from your private balcony, unwind in the hot tub, and enjoy all the modern amenities such as a flat-screen TV, minibar, and coffee machine.
Honeymoon
1 King Size Bed
485 sqft
Ocean view
Hot tub
Private Bathroom
Balcony
Experience the ultimate romantic getaway in our Honeymoon room, featuring a spacious 484 sqft double room with a king-size bed, a private hot tub/Jacuzzi, and a stunning ocean view. Relax on your private balcony or in the bathtub, and enjoy amenities such as a minibar, coffee machine, flat-screen TV, and air conditioning.
Luxury Ocean Front
1 King Size Bed
2 Double Beds
485 sqft
Ocean view
Hot tub
Private Bathroom
Balcony
x4
+
x3
Experience the ultimate in luxury with our Double Luxury Ocean Front room, boasting stunning ocean views, a private hot tub on your balcony, and a spacious 484 sqft room adorned with a king-size bed and two double beds. Relax in style and comfort with all the modern amenities you need including a private bathroom, minibar, flat-screen TV, and air conditioning. Perfect for families or groups of friends, this room accommodates up to 4 adults and 3 children, ensuring everyone has a memorable stay by the ocean.
Superior Deluxe Ocean View
1 King Size Bed
2 Double Beds
485 sqft
Ocean view
Hot tub
Private Bathroom
Balcony
x4
+
x3
Experience the ultimate in luxury and relaxation in our Superior Deluxe Ocean View room. This spacious double room offers stunning ocean views, a private hot tub/Jacuzzi, and a private balcony. Sleep comfortably on a king size bed and two double beds, and enjoy a range of amenities including a minibar, coffee machine, flat-screen TV, and air conditioning. Truly unwind and soak up the ocean breeze in this extraordinary room.
Family Deluxe Category
2 Double Beds
1 King Size Bed
970 sqft
Hot tub
Garden view
Private Bathroom
Balcony
x6
+
x4
Get the whole family together in our spacious Family Deluxe room, offering 969 sqft of luxurious comfort. With accommodations for 6 adults and 4 children, a hot tub/Jacuzzi, private balcony, and garden view, you'll have everything you need for a memorable stay.
8.7
48 reviewsFrom
$576Categories of assessments
Cleanliness
Comfort
Location
Facilities
Staff
Value for money
WiFi quality
Featured reviews:
🇬🇧
Rohit
9.1
9.1
Plenty of options for everyone.
Shame about the sea water, also I think transfers to the other palace resorts should be free to all residents and not just elite club members.
🇺🇸
Colton
8.2
8.2
Staff was excellent, food was great. Great use of space pools and restaurants never felt crowded.
Wish some of the bartenders had a little more knowledge of drinks.
🇮🇪
John
8.2
8.2
Superb facility
1. Beach not fitting for resort- way too sea weedy 2. Small opportunistic efforts to take small usd leaves very bad taste in mouth eg taxi to airport through resort $65 but via booking $30 3. Impossible to book restaurant and App not fit for purpose
🇺🇸
O108677
9.1
9.1
Everything what right there! There was so much to do, we are even going back with our kids
The ocean was not something you could lay by it was pretty dirty actually.
🇺🇸
Alexis
8.2
8.2
Excellent staff. Very clean. provided excellent transportation from room to main hotel and sister hotel.
Too few dining options. As advertised, expected more choices. unclear that some facilities at ‘Moon Palace’ GRAND were off limits to guests of “Moon Palace’ Nuzuc or Sunrise.
🇺🇸
Earnest
8.2
8.2
Lot of options
Twin beds are small and not comfortable. Not enough electrical receptacles and the shower drained very poorly
🇬🇧
Saul
9.1
9.1
A really superb property for a week's family break - the facilities, food, staff and entertainment were spot on. Great for kids and adults. I'd be nitpicking if I was looking for negatives. We bought a fistful of $10 bills which seemed to be about the right amount to tip the people serving you drinks all day by the pool or meals in restaurants. Everything there is done through the App - if you can't book restaurants (it only allows you to book today/tomorrow and the ones you need to book seem to be permanently full) dial 0 on your room phone and book through reception. If you are coming from England at the end of winter watch the sun, it is lethal - especially if windy/cloudy as you won't notice the burn so much. The playrooms are a great way to get out of the midday sun (including wired lounge for teens). Find a reputable taxi service on tripadvisor for airport shuttle, it is much cheaper than through the hotel, but make sure the driver checks at the gate which hotel you are checking in to (we went to wrong lobby). The shuttles around the resort are really helpful, but walks aren't far. If you can get a room on a higher floor you will have less mosquito bother. Public relations desk very helpful sorting out a PCR for us. We did one trip through the hotel - it was probably more expensive than through the internet, but as easy and well run.
You don't know if you are staying in Nizuk or Sunrise until you get there - all pictures on here are of balconies with hammocks (we saw about 2 people using hammocks in a week) - these only exist in Sunrise, so ending up in Nizuk feels a little like being treated a second class citizen- don't worry, all in all we think Nizuk was probably better, the pool less crowded, the show amphitheatre more engaging and staff less harassed. People put towels on sun loungers from 6am - however the hotel has a policy that you can only reserve them for an hour, so if you are hanging around ask the staff to clear a few for you - they are happy to do this.
🇺🇸
Tiffany
8.2
8.2
My partner and I liked the variety of food available and the 24/7 room service was a nice touch. It was easy to get around the resort and they have regular shuttles to different sections (there are 3 resorts linked together at this location). Everywhere was very clean, masks and sanitizer was available and required for restaurant areas which made us feel safer. Staff was readily available and helpful with anything we needed. They also made getting the PCR COVID test done very easy on-site with official results emailed to you within 15 minutes. The app provides all the information you need about the resort facilities.
The check in process was ridiculous (4+ steps) and included an invite from the concierge to a "special breakfast" for at the Grand section of the resort for which they only have limited reservations - Beware - this is a sales pitch for their membership time share. Don't go unless you want to waste half a day of your vacation. We only initially said yes so they would finally let us go to our room after a full day of travel but am so glad we cancelled after hearing how it went for people staying near us. The main pool can be hard to find a chair unless you go in the morning or really late. Avoid peak meal times unless you want to wait an hour+ in long lines.
🇺🇸
Joel
9.1
9.1
The pools are fantastic, there are many across the complex, they're huge and surrounded by bars and small restaurants, and the entertainment team does a lot of fun activities on them. Food and drinks are very good and easily available everywhere. Transportation inside the complex is fast and convenient. Our room was beautiful, comfortable, and perfectly stocked. All the lobbies and interior areas are huge, beautifully decorated, and filled with activity all the time. There are more things to do inside the complex than you can do in a week, we went for 5 days and still missed a lot of stuff. The personnel is lovely and always looking to help.
The seaweed situation on the beach is by far the worst I've ever seen (and I grew up in the Caribbean), so much so that there is basically nobody in the water except for people doing paddleboard or kayaking. The rations at the a-la-carte restaurants tend to be small. At Los Caporales restaurant I was served an entree literally consisting of 3 regular meatballs and a spoonful of rice with sauce. It was delicious but we had to check the buffet after that :D. The night shows at the amphitheater are fun and the artistic team does a great job but this is far from being a true cabaret show like I've seen in many other resorts, the production aspect of it is a bit poor.
🇬🇧
Erin
8.2
8.2
The jacuzzi bath. The cocktails, in particularly in the pub in Nizuc. The staff were all really welcoming.
The size of the place - just too spread out for me. I would like for my room to be within a maximum of a 5 minute distance of the bar and restaurant and reception etc. The location is a little further from the Hotel zone than I realised when initially booking. I think Booking.com should make it clearer that there are 3 hotels on same complex so to know what you are choosing initially.
Attractions
Xoximilco Cancun
2.2miVentura Park
2.7miCancun Hotel Zone (Avenida Kukulkan)
9miLa Isla Shopping Village
9.5miPuerto Morelos Reef National Park (Parque Nacional Arrecife de Puerto Morelos)
10.2miCancun Scenic Tower (Torre Escénica)
11.1miCenote Nohoch Nah Chich
11.2miJolly Roger Pirate Ship
11.2miPalapas Park (Parque Las Palapas)
12.3miKin Ha Water Park (Balneario Kin Ha)
16.9miSelvatica
17.7mi3D Museum of Wonders
28.6miCenote Chaak Tun
29.2miFundadores Park (El Zócalo)
29.4miCoCo Bongo Playa del Carmen
29.4miAttractions
Xoximilco Cancun
2.2miVentura Park
2.7miCancun Hotel Zone (Avenida Kukulkan)
9miLa Isla Shopping Village
9.5miPuerto Morelos Reef National Park (Parque Nacional Arrecife de Puerto Morelos)
10.2miCancun Scenic Tower (Torre Escénica)
11.1miCenote Nohoch Nah Chich
11.2miJolly Roger Pirate Ship
11.2miPalapas Park (Parque Las Palapas)
12.3miKin Ha Water Park (Balneario Kin Ha)
16.9miSelvatica
17.7mi3D Museum of Wonders
28.6miCenote Chaak Tun
29.2miFundadores Park (El Zócalo)
29.4miCoCo Bongo Playa del Carmen
29.4miAirports
Cancún International Airport
4.7miCozumel International Airport
33.2miMANGLAR
Cuisines
InternationalLOS ARRECIFES
Cuisines
BrazilianLOS CAPORALES
Cuisines
MexicanPALAPA DELFINES
Cuisines
GrillBbqPALAPA PELÍCANOS
Cuisines
PizzaLocation
OutdoorAge restrictions
Adults onlyAvailability
All seasonFree parking
Pet Friendly
Beachfront
Private beach area
Outdoor swimming pool
Free wifi
Free spa
Beach
Kids' club
Air conditioning
Hot tub
Private entrance
Tennis court
Kids' meals
Beach chairs/Loungers
24-hour front desk
Ocean view
Non-smoking rooms
Bar
Fitness center
Garden view
Room service
Restaurant
Terrace
Garden
View
Babysitting/Child services
Business center
Upper floors accessible by elevator
Extra long beds (> 6.5 ft)
Free toiletries
Balcony
Hypoallergenic
Bathtub
Private Bathroom
Parking On Site
Accessibility
Upper floors accessible by elevator
Activities
Beach
Bicycle rental
Bike tours
Golf course
Nightclub/DJ
Tennis court
Water sports facilities on site
Bathroom
Bathtub
Free toiletries
Hairdryer
Private Bathroom
Shower
Toilet
Toilet paper
Towels
Bedroom
Alarm clock
Extra long beds (> 6.5 ft)
Linens
Business Facilities
Business center
Fax/Photocopying
Meeting/Banquet facilities
Cleaning Services
Daily housekeeping
Dry cleaning
Ironing service
Laundry
Entertainment & Family Services
Babysitting/Child services
Entertainment staff
Evening entertainment
Kids' club
Playground
Food & Drink
Bar
Breakfast in the room
Coffee house on site
Fruit
Kids' meals
Minibar
Restaurant
Snack bar
Special diet meals (on request)
Tea/Coffee maker
Food & drink safety
Delivered food covered securely
Food can be delivered to guest accommodation
Front Desk Services
24-hour front desk
ATM on site
Concierge
Currency exchange
Invoice provided
Tour desk
General
Air conditioning
Electric blankets
Family rooms
Hair/Beauty salon
Heating
Hypoallergenic
Ironing facilities
Laptop size safe
Mosquito net
Non-smoking rooms
Pet Friendly
Private entrance
Room service
Internet
Free wifi
Kitchen
Cleaning products
Coffee machine
Dryer
Living Area
Desk
Sitting area
Media & Technology
Cable channels
DVD player
Flat-screen TV
Satellite channels
Telephone
TV
Outdoors
Balcony
Beachfront
Garden
Private beach area
Terrace
Parking
Free parking
Parking On Site
Physical distancing
Cashless payment available
Contactless check-in/out
Mobile app for room service
Screens or physical barriers between staff and guests in appropriate areas
Room Amenities
Clothes rack
Drying rack for clothing
Fan
Iron
Safety & security
24-hour security
CCTV in common areas
Safe
Security alarm
Smoke alarms
Safety features
Access to healthcare professionals
First aid kits available
Shared stationery (e.g. printed menus, magazines, pens, paper) removed
Services
Wake-up service
Wake-up service/Alarm clock
Spa
Beach chairs/Loungers
Fitness center
Fitness classes
Free spa
Hot tub
Massage
Outdoor swimming pool
Public Bath
Yoga classes
Transportation
Airport shuttle
Car rental
Shuttle service
View
Garden view
Ocean view
View
From
$576Check-in
From 15:00
Check-out
Until 12:00
Pets
Pets are not allowed.
Internet
WiFi is available in public areas and is free of charge.
Age restrictions
Age restriction may apply
Parking
Free public parking is available on site (reservation is not needed).
Reservations
Call us for our best daily rates
+1-833-728-2041Children and beds
Child policies
Children of all ages are welcome.
To see correct prices and occupancy info, add the number and ages of children in your group to your search.
Crib and extra bed policies
No capacity for extra beds or cribs.
Cards accepted at this property
American Express,
Mastercard,
Visa,
Cash only
This property accepts cash.
When are the check-in and check-out times for Moon Palace Nizuc - All Inclusive?
Rooms at Moon Palace Nizuc - All Inclusive become available for check-in at 03:00 PM and guests are requested to check out by 12:00 PM.
Does Moon Palace Nizuc - All Inclusive provide parking options?
Yes, there is parking available at Moon Palace Nizuc - All Inclusive. The hotel provides free public on-site parking and no prior reservation is required.
What are the rates at Moon Palace Nizuc - All Inclusive?
A stay at Moon Palace Nizuc - All Inclusive can begin from a rate of $576. This is subject to change based on room selection and travel dates. For a clear price, input your desired stay dates.
What are the room types available at Moon Palace Nizuc - All Inclusive?
Moon Palace Nizuc - All Inclusive offers a variety of rooms including Superior Deluxe Garden View, Governor Suite, Honeymoon, Luxury Ocean Front, Superior Deluxe Ocean View, and Family Deluxe Category. All rooms are non-smoking and range in size from 484 sqft to 969 sqft. The occupancy varies, accommodating 2 to 6 adults and 0 to 4 children. Beds include combinations of King size and Double beds.
Which amenities can guests enjoy at Moon Palace Nizuc - All Inclusive?
Guests at Moon Palace Nizuc - All Inclusive can spend their time at the hotel enjoying a variety of leisure amenities. The hotel features a beachfront and a private beach area, perfect for soaking up the sun and enjoying the ocean. There is also an outdoor swimming pool where guests can take a refreshing dip.
For those who enjoy water sports, the hotel offers water sports facilities on site. There is also a spa for guests to indulge in some relaxation and pampering.
For dining options, the hotel has several restaurants on site, offering a range of cuisines including international, Brazilian, Mexican, grill BBQ, and pizza. There is also a lobby bar, a pub, and a coffee shop for guests to enjoy.
In addition to these amenities, the hotel also has a fitness center, a business center, and offers evening entertainment, including fitness classes and yoga classes.
Can guests use a pool at Moon Palace Nizuc - All Inclusive?
The Moon Palace Nizuc - All Inclusive hotel has an outdoor pool available year-round. The pool does have age restrictions and is only for adults. There is no mention of any additional pools at the hotel.
Does Moon Palace Nizuc - All Inclusive have on-site restaurants?
Yes, the Moon Palace Nizuc - All Inclusive hotel has several on-site restaurants. Restaurants available include Manglar (international cuisine), Los Arrecifes (Brazilian cuisine), Los Caporales (Mexican cuisine), Palapa Delfines (grill/barbecue), Palapa Pelícanos (pizza), and Sweet and Coffee (coffee shop). There are also a lobby bar and The Pub.
Does Moon Palace Nizuc - All Inclusive accept credit cards and cash payments?
Yes, Moon Palace Nizuc - All Inclusive accepts credit cards including Mastercard, Visa, and American Express. They also accept cash as a payment method.
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