Hotel Carlton Nice

Very well located within the city center

There was some serious confusion just after my reservation. I was contacted by someone on the staff saying they had a different room than I requested and that it was “without” balcony. We went back and forth until I finally asked “does my room have a terrace/balcony” or not. Well, as it turns out, the room DID have a terrace (and it was obviously a typo on their part) but in the meantime, I was sent various ugly and demeaning messages by the staff. Some people were kind in their messages and some were over-the-top just plain rude. No one addressed this at the property when we arrived, or the next day, and even though the misunderstanding was their fault, I was made to feel at blame. We will stay somewhere else next time.

The location was perfect. Tram station from and to Airport was ideal. Few mins walk from hotel. Loved the balcony and when doors were closed the noise from road outside was limited. Short walk to place Massena and old town but tram only two stops to port area. Staff were really nice and friendly.

The room was dated. Bed was comfy though. Toilet was in a seperate tiny room. Had to go into bathroom to wash hands. Carpet was clean enough but had a couple of burns in it. The two bedside lights were just plastered in with no colour to mask it. Light switch at one side was broken. Wasnt expecting the negresco but just little details let the room down.

We booked a budget room and got a comfortable but small room that also unexpectedly had a small balcony. I wanted a simply small room for our final night before return travel, arriving from Marseilles and this seemed like a good fit and turned out to be so.

The breakfast area was fine, but for 15e there are actually many affordable petit dejeuner places in the surrounding area. It was good for us as we had to fly out that morning and convenience was a priority. An the food attendant was friendly.

I don't remember requesting a quiet room and that is not so important for me. The location war great, close to the beach and train station. The little restaurant was very nice for coffee. The next time I would love to have lunch there.

The entry way was very small so that one has to close the bathroom door to turn on the bathroom light or open/close the door to the room.

The hotel and room itself was clean and tidy with housekeeping attending every day. Given the hotel's close proximity to the main train station and tram network, we used it as a base to travel to different locations in the Côte d'Azur. Breakfast, although basic, was delicious. The hotel is located in a leafy, quiet location - however, the main shopping street, bars, and restaurants are a short walk away (500 yards maximum). Highly recommended, and will be returning again in the near future.

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Lovely large room with ample shelving for our packing cubes. Nice breakfast and the location is great. Walk to tram and to train station and to old town. The manager Robert was very helpful with some train problems and all staff very friendly.

Nothing - loved it and Nice - would like to<return.

The staff was very helpful, asked for directions and recommendations and helped each time without hesitation. The room was quite comfortable and clean. Location is great, close to everything.

Ideal location for us. Friendly and efficient staff. Clean and comfortable.

Insufficient facilities for charging phones etc.

very friendly staff, perfect location to the old town and close to the beach. 11 minute walk to the train station - Antibes, Cannes, Monaco, Menton etc (€6.50 fare). On the first day, we booked breakfast, very tasty and worth the money! Our room had a balcony which was the perfect touch!

Room was comfortable and reasonably well appointed. Location was excellent, just a short walk to parking, restaurants, shopping, and the beach. The air conditioning was very strong and can be adjusted by the guest. The little balcony with bistro set overlooking the park across the street was an exciting and memorable perk.

Bathroom seemed to be showing its age a little bit. (Not a big deal.)