Hotel CityFlats

First of all, I want to mention the incredible staff of the hotel. They‘re friendly and so helpful. If you have any question or need help with something, they go above and beyond to fix it for you. The location of the hotel is really good, in a safe neighborhood and close to Andino Shopping Mall. There are coffeeshops (Tropicalia, Masa, Maison Kayser) around the corner with a really nice atmosphere where you can work or enjoy the coffee culture of Colombia. And you have the best restaurants in whole Bogotá in walking distance. The breakfast is every day different and the ladies prepare you daily scrambled eggs, french toast, arepas and many other delicious dishes. On top, they‘re so incredible nice and you can have a chat with them and practice your spanish or just talk with them, they’re so lovely. Don’t miss to try the fresh homemade juices! The rooms are modern and clean, the bed is comfortable and big and it is really quiet during the night which is a big plus in a city like Bogotá. The water pressure in the shower is perfect and after a few seconds you have hot water. The cleaning service is as well really nice and the laundry service is fast and inexpensive. The whole hotel is made to feel yourself at home. I was traveling alone and the staff was caring a lot about my wellbeing. They offered me for example an umbrella when it was raining a bit outside. In these details you see the difference and for me, all the employees felt like family to me after a short time.

Nothing. The whole stay was amazing! I‘ll come back over and over again.

Breakfast was outstanding, as was the kitchen staff. The rest of the staff of the hotel was also outstanding in their helpfulness and flexibility in taking care of any issue or need that we addressed, such as our very early morning arrival. Additionally, and perhaps most important to some travelers to Bogota, the hotel is not only located in a very safe part of the city but the hotel itself is a very safe venue to stay at. Great care for the safety of guests is taken by the friendly staff members. No one either enters or leaves the hotel without being buzzed in or out. My wife and I felt very safe staying at the hotel and in the neighborhood.

Only two items were relatively minor issues for us. The first issue was that even in normal speaking voices, we were able to clearly hear the guests in the adjoining room. Fortunately, the guests in the adjoining room were not loud. The second issue was with the lighting in the room being too low to read from anywhere other than from the bed when it is dark outside.

This hotel is super sweet and located in a great part of town. The room is modern and comfortable, the staff bends over backwards to make sure you are happy, and the location can't be beat. You are walkable from a bazillion great restaurants and all kinds of conveniences and night life. Strongly recommend!

The only thing that sucked was that the heat was really finnicky. It would constantly reset itself every couple of hours, so there was no way to keep the room heated at night. I told this to the staff and they sent a repairman to help me, but he couldn't fix it, so I was stuck with a cold room at night. Fortunately they gave me extra blankets to keep myself warm!

Nice and safe location in Bogota. Many restaurants within walking distance. Room was comfortable. Breakfast was adequate.

Poor information regarding the "mini-bar" in the basement lounge. On check in, we were informed to "help ourselves" to the snacks and drinks which was misleading. The snacks and drinks were laid out with no price list in view. A visible price list would certainly tell us that we had to pay for the items - please do this to avoid confusion!

The manager Diane was amazing, I wished the A/C was a bit colder as it is capped at 20c, but because I had just come from a flying in (and I am Canadian, need to sleep in cold) I requested a fan, and it was brought up promptly....I did not realize that the windows open for a perfect sleep...Great service, super nice rooms, secure as you need....Loved it! Thanks Diane for making it perfect! I am back from a trip to Leticia and would stay again, but they are all booked up!

As a smoker, maybe an ashtray, so I am not polluting the sidewalk?

Fantastic location - right around the corner from Zona Rosa, in a very safe neighbourhood. The hotel itself is modern and new. The room was exceptionally clean and spacious. We appreciated having a kitchenette with water, coffee and tea provided. The staff were friendly and helpful. The king bed was massive and extremely comfortable.

My room was modern, spacious, and very clean. The hotel is in a safe neighborhood and the main hotel entrance is limited access (you need to buzz for entry). The breakfast buffet varies daily and is excellent.

Very good position. The room was nice and comfortable. The staff was always available. The breakfast was excellent.

The room was a bit small, so you might have a problem handling your baggages, more if you are two people. The room has a thin curtain, and in the morning, it's impossible to avoid the light coming in through the window.

Honestly everything from the apartment, over the friendly staff, to the location was to my stofsfaction. I’m rather picky and this was the best place I’ve stayed so far in whole Colombia. I recommend this place 100%.

Honestly nothing

Great location in the Chapinero neighborhood. Safe and walkable to lots of good restaurants. Note that this is far from the historic center (about a 30min taxi ride) where most of the sights are but ideal if you want to get away from the hustle and safety issues.