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8.9

1,536 reviews

Moose Hotel and Suites

Moose Hotel and Suites

345 Banff Avenue, Banff, T1L 1H8, Alberta, Canada

Reservations:

+1-833-728-2041

Choose dates to view prices

Skiing

Spa/Wellness packages

Restaurant

Indoor swimming pool

Business center

Free Private Parking

Free wifi

Room service

Moose Hotel and Suites

Welcome to Moose Hotel and Suites, a charming 4-star hotel located in the heart of Banff, Alberta, Canada. With its prime location just 0.3mi from the city center, guests can easily explore all that this picturesque destination has to offer.

The Moose Hotel and Suites boasts an impressive 1536 reviews, reflecting the exceptional service and amenities provided. Starting at $228, guests can enjoy a range of top-notch facilities, including an indoor swimming pool, hot tub, and sauna, perfect for unwinding after a day of exploring the surrounding mountains. For those looking to stay active, the hotel also offers a fitness center and easy access to hiking and cycling trails.

With pet-friendly accommodations, a spa offering various treatments, a restaurant and bar, and a business center, the Moose Hotel and Suites has everything a traveler could want for a memorable and comfortable stay. The spacious and well-appointed rooms feature modern amenities such as flat-screen TVs, kitchenettes, and private bathrooms. Whether you're seeking adventure or relaxation, this hotel is the ideal choice for your stay in Banff.

At Moose Hotel and Suites, we understand that your furry friends are an important part of your family. That's why we happily welcome pets to our hotel. Charges may apply, so you can bring your beloved pet along on your Banff adventure without worry. Explore the beautiful surroundings and hiking trails with your four-legged companion by your side.

When it's time to relax and unwind, our indoor swimming pool is the perfect spot. We have a heated pool, ensuring your comfort no matter the season. And with gorgeous views of the surrounding scenery, you can take a refreshing dip while enjoying the breathtaking beauty of Banff. Please note that our pool is for adults only, allowing for a peaceful and tranquil atmosphere.

Hungry after a day of exploring? Look no further than our on-site restaurant, Pacini. With a family-friendly and modern ambiance, Pacini is the ideal place to satisfy your cravings. Indulge in delicious Italian cuisine, prepared with the finest ingredients. From classic pasta dishes to mouthwatering pizzas, there is something on the menu to please everyone.

At Moose Hotel and Suites, we want to make your stay as convenient as possible. That's why we accept a range of payment methods, including Mastercard, Visa, Discover, and American Express. Cash is not accepted, ensuring a seamless and hassle-free check-out process. So you can focus on enjoying your time in Banff, without any worries about payment options.

With our pet-friendly accommodations, stunning indoor pool, delectable restaurant, and convenient payment options, Moose Hotel and Suites has everything you need for a memorable stay in Banff. Book your trip today and experience the best that this charming destination has to offer.

Most popular amenities

Skiing

Spa/Wellness packages

Restaurant

Indoor swimming pool

Business center

Free Private Parking

Free wifi

Room service

Fitness center

Sauna

Air conditioning

Bar

Tour desk

Parking On Site

Terrace

24-hour front desk

Non-smoking rooms

Wheelchair accessible

Patio

Kitchenware

Kitchenette

Elevator

Upper floors accessible by elevator

Balcony

Bathtub

Rooms

Show 8 photos

Superior Suite Vip, King, 1 Bedroom

1 King Size Bed

1 Sofa Bed

Kitchenette

Balcony

Free wifi

Flat-screen TV

x3

+

More details

Our Superior One Bedroom Suite King Bed offers a living room with a gas burning fireplace and a double pull-out sofa bed. There is a light kitchenette with a coffee maker and tea kettle, mini-fridge, microwave, sink, dishes and utensils. The separate bedroom has 1 King bed. The suite also comes with a balcony, complimentary Wi-Fi, air conditioning and the bathroom has a Mountain Rain shower. Max. 3 Adults per room.

Show 7 photos

Superior Vip, King

1 King Size Bed

1 Sofa Bed

Balcony

Free wifi

Flat-screen TV

Refrigerator

+

More details

The Superior Hotel Room King bed is exterior facing with a balcony and features 1 King bed and a double pull-out sofa bed. The room comes with a mini-fridge, coffee maker and tea kettle, complimentary Wi-Fi, air conditioning and bathrooms with a Mountain Rain shower. Max. 2 Adults per room.

Show 9 photos

Superior Vip, 2 Queen

2 Queen Size Beds

Balcony

Free wifi

Flat-screen TV

Refrigerator

x4

+

x3

More details

The Superior Hotel Room features 2 Queen beds and are located on the first and second floor of the hotel. The room comes with a mini-fridge, coffee maker and tea kettle, complimentary Wi-Fi, air conditioning and bathrooms with a Mountain Rain shower. Some of the Superior Hotel Rooms offer an Accessible bathroom. Max. 4 Adults per room.

Show 10 photos

Rooftop Suite Vip, 1 Bedroom

1 King Size Bed

1 Sofa Bed

Kitchenette

Balcony

Free wifi

Flat-screen TV

x3

+

More details

The Rooftop One bedroom Suite is located on the top floor, with external views, large windows, a spacious balcony, and a gas burning fireplace. The suite features one King bed in the separate bedroom. The living room comes with a gas burning fireplace and a double pull-out sofa bed. There is a wet bar kitchenette with a coffee maker and tea kettle, mini-fridge, microwave, sink, dishes and utensils. The suite comes with complimentary Wi-Fi, air conditioning and an upgraded bathroom with a Mountain Rain shower. Max. 3 Adults per room.

Show 12 photos

Rooftop Suite Vip, 2 Bedroom

1 King Size Bed

2 Queen Size Beds

1 Sofa Bed

Kitchenette

Balcony

Free wifi

Microwave

x6

+

x5

More details

Situated on the 4th floor the Rooftop Two Bedroom Suite offers 1 King bed in one bedroom, and 2 Queen beds in the second bedroom. The living room comes with a gas burning fireplace and a double pull-out sofa bed. There is a wet bar kitchenette with a coffee maker and tea kettle, mini-fridge, microwave, sink, dishes and utensils. The suite comes with complimentary Wi-Fi, air conditioning and 2 full bathrooms, one with bathtub and one with a Mountain Rain shower. Max. 6 Adults per room.

Show 8 photos

Superior Suite Vip, 2 Queen, 1 Bedroom

2 Queen Size Beds

1 Sofa Bed

Kitchenette

Balcony

Free wifi

Microwave

x4

+

x3

More details

Our Superior One Bedroom Suite 2 Queen Beds offers a living room with a gas burning fireplace and a double pull-out sofa bed. There is a light kitchenette with a coffee maker and tea kettle, mini-fridge, microwave, sink, dishes and utensils. The separate bedroom has 2 Queen beds. The suite also comes with a balcony, complimentary Wi-Fi, air conditioning and the bathroom has a Mountain Rain shower. Max. 4 Adults per room.

Superior Queen Room with Two Queen Beds in Moose Hotel and Suites

Show 9 photos

Superior, 2 Queen

2 Double Beds

330 sqft

Private Bathroom

Balcony

Flat-screen TV

Patio

+

More details

Experience ultimate comfort and style in our Superior Queen Room with Two Queen Beds. This spacious double room offers a private bathroom, balcony, and a flat-screen TV, making it the perfect choice for a family of four adults and two children.

One-Bedroom Suite with Two Queens in Moose Hotel and Suites

Show 8 photos

Suite, 2 Queen, 1 Bedroom

2 Double Beds

495 sqft

Private Bathroom

Kitchenette

Balcony

Kitchenware

+

More details

Experience comfort and convenience in our One-Bedroom Suite with Two Queens. With a spacious size of 495 sqft, a private bathroom, a kitchenette equipped with kitchenware and a microwave, a flat-screen TV, and a balcony, this suite is the perfect choice for a family of up to 4 adults and 2 children. Stay cool with air conditioning, relax in the sitting area or on the sofa bed, and enjoy modern amenities such as a toaster, a safe, an electric kettle, and a hairdryer.

One-Bedroom King Suite in Moose Hotel and Suites

Show 8 photos

Suite, King, 1 Bedroom

1 King Size Bed

495 sqft

Private Bathroom

Kitchenette

Balcony

Kitchenware

x8

+

x5

More details

Experience luxury and comfort in our One-Bedroom King Suite, a spacious 495 sqft suite perfect for 3 adults and 1 child. Features include a private bathroom, kitchenette, balcony, and flat-screen TV, providing all the amenities you need for a relaxing stay.

Rooftop Two-Bedroom Suite in Moose Hotel and Suites

Show 12 photos

Rooftop Suite, 2 Bedroom

1 King Size Bed

2 Double Beds

805 sqft

Private Bathroom

Kitchenette

Balcony

Bathtub

+

More details

Welcome to our Rooftop Two-Bedroom Suite, a spacious 807 sqft suite with room for 6 adults and 3 children. Enjoy the comfort of double and king size beds, a private bathroom with bathtub, and a fully equipped kitchenette. Relax on your balcony with stunning views and take advantage of amenities such as a flat-screen TV, air conditioning, and a cozy fireplace.

Rooftop  One-Bedroom Suite in Moose Hotel and Suites

Show 12 photos

Rooftop Suite, 1 Bedroom

1 King Size Bed

1 Sofa Bed

535 sqft

Private Bathroom

Kitchenette

Balcony

Kitchenware

+

More details

Experience luxury and comfort in our Rooftop One-Bedroom Suite - a spacious 538 sqft suite with a private balcony offering breathtaking views. This suite features a fully-equipped kitchenette, a cozy fireplace, and a comfortable king-size bed, making it perfect for up to 3 adults and 1 child. Enjoy modern amenities including a flat-screen TV, air conditioning, and complimentary tea and coffee.

Superior King Room in Moose Hotel and Suites

Show 7 photos

Superior, King

1 King Size Bed

330 sqft

Private Bathroom

Balcony

Flat-screen TV

Refrigerator

x4

+

x3

More details

Room Superior

Guest reviews

8.9

1,536 reviews

Categories of assessments

Cleanliness

Comfort

Location

Facilities

Staff

Value for money

WiFi quality

Featured reviews:

🇬🇧

John

9.1

August 2023

Friendly and helpful staff. Location excellent on main street. Very close to restaurants and shops. Very nicely set up, with chilled atmosphere, nice bar area and decent Italian restaurant. Spacious easy access parking under the hotel.

Expensive! We stayed in 6 other places across Alberta and British Columbia on our holiday (including central Vancouver and Victoria) and this was far and away the most expensive.

🇸🇬

Louise

9.1

September 2023

The location of the hotel was excellent as it was along the main shopping street/belt and there is a supermarket, the information centre and travel agency for booking tours nearby. The staff at the reception were not very friendly except for Scott who took the trouble to help change our room when the initially allocated one bedroom king suite was on the second floor and along a road with not much of a view. As we need a quiet room as we are light sleepers, we eventually changed the initial room to a room within the hotel/courtyard. Thank you Scott.

We had a problem initially with the One bedroom King Suite first allocated to us as it was supposed to have a mountain view but the only "view" from the room initially allocated was from the balcony which is along a street from the second floor and it was only a partial view of the mountain. That was a real disappointment to us. We wanted a change in the room as the initial room would have road noise and Scott from the reception came up to our initial allocated room, explained the rooms to us and showed us other rooms. Although our request was for a room on a "high floor", we were told that One Bedroom King Suites are only on the second floor.

🇦🇺

Jessica

10

April 2023

The atmosphere of the hotel was great, it was clean and the staff were very friendly and willing to help. We loved using the hot tubs, and the massage and spa attached to the hotel were amazing. We had dinner at the restaurant one night, and everyone's meal was delicious and very large servings. Their cocktails were well made and enjoyed both at the bar and through room service. The location was perfect for access to the small town with many shops and attractions within walking distance. There was a bus out front that left for the ski resorts each day. There was underground parking that accommodated our large car, and the rooms were modern, yet had that quaint mountain lodge feel.Couldn't fault the hotel, would definitely stay there again.

Room service took a little bit of time to arrive.

🇨🇦

Dr

8.2

July 2023

The location is perfect, right in Bannf Town, with free underground parking. Excellent studio size with balcony with small kitchenette. Did not have a chance to check out the pool, but seemed pretty cool. Staff were great.

The bedding (mattress, duvet, and pillows) needs an upgrade. We struggled to sleep comfortably during our stay. The bathroom sink was clogged & would fill up with every use. Also, the bathroom was very cold because of an AC vent in the bathroom with no way to turn it off without turning off the room’s AC.

🇨🇦

Joni

9.1

April 2023

This hotel was excellent from the moment we arrived, the decor was beautiful and the smell of the fireplace was so inviting. We were greeted by friendly front desk receptionist who were extremely helpful. The desk sent someone to our room right away when we had an issue with our soap dispenser and replaced it promptly. the outdoor hot tub area was breathtaking and had 2 pools plus an indoor pool plus a sauna and a beautiful fireplace. I will definitely be a repeat guest.

No towels left at the pool but we had our room robes so it wasn’t a huge problem.

🇬🇧

Emily

9.1

February 2023

Location was outstanding - right in the middle of the town with easy access to the free shuttle bus to Sunshine Mountain and Lake Louise. The hotel is big, spacious and clean. There is always a log fire burning in reception which is lovely.

Sometimes the breakfast service was too slow which made for stress to catch our bus to the slopes, but the servers were nice and did their best

🇬🇧

Lee

10

September 2022

great hotel, great location, great staff and a fantastic time had by all

Maybe slightly overpriced

🇺🇸

Mckenna

10

November 2022

If you are looking to explore downtown Banff and surrounding areas, this resort is the place to stay! I can't recommend it enough. Everything about it is beautiful. I highly recommend the suite room. It was so cozy, and we loved coming back to it after exploring all day in the cold! This is a prime location. We walked everywhere and even walked to one of the trailheads we did one morning. The outdoor hot tub has heated tiles. The spa was SO relaxing. Definitely worth booking :)

Nothing!

🇺🇸

Brian

10

January 2023

EVERYTHING! Location (shuttle/local bus stop in front), hotel & amenities (attractive aesthetics/ design, rooftop ‘hot tub” pools (2x) are AMAZING), and Service …all Moose employees represented The Moose in an incredibly professional, welcoming and solution oriented manner …everyone embodied the elevated experience Moose promise.

zero. only recommendation is complimentary, or easily accessible coffee in the morning

🇺🇸

Charles

10

September 2022

We loved the location of the Moose Hotel and Suites on Banff Ave. It was easy to walk to restaurants and shops, and the IGA grocery store was only 2 blocks away. The free underground parking worked out well. We enjoyed our one bedroom king suite on an upper floor with a balcony. The kitchenette, living room, and spacious bedroom made for a comfortable stay. We liked the mountain ambiance of the hotel, and my husband enjoyed the rooftop hot tub. The staff were helpful and welcoming. We would highly recommend the Moose Hotel and Suites.

Points of Interest Around Moose Hotel and Suites

Attractions

Canadian Rocky Mountains

0.2mi

Banff Via Ferrata

0.5mi

Mt. Norquay Ski Resort

0.6mi

Tunnel Mountain Drive

1mi

Bow Falls

1.1mi

Cave and Basin National Historic Site

1.3mi

Banff Upper Hot Springs

2.1mi

Banff Gondola

2.3mi

Sulphur Mountain

2.4mi

Banff Sunshine Village Ski Resort

9.6mi

Lake Minnewanka

10.2mi

Johnston Canyon

12.7mi

Kananaskis River

24.8mi

Banff National Park

26.8mi

Moraine Lake

28.6mi

Restaurants

Pacini

Cuisines

  • Italian

Ambiances

  • Family Friendly
  • Modern

Pools

Location

  • Indoor

Features

  • Heated
  • With view

Age restrictions

  • Adults only

Availability

  • All season

Amenities of Moose Hotel and Suites

Skiing

Spa/Wellness packages

Restaurant

Indoor swimming pool

Business center

Free Private Parking

Free wifi

Room service

Fitness center

Sauna

Air conditioning

Bar

Tour desk

Parking On Site

Terrace

24-hour front desk

Non-smoking rooms

Wheelchair accessible

Patio

Kitchenware

Kitchenette

Elevator

Upper floors accessible by elevator

Balcony

Bathtub

Stay rules - Moose Hotel and Suites

  • Check-in / Check-out

  • Pets

  • Internet

  • Age restrictions

  • Curfew

  • Parking

  • Reservations

  • Children and beds

  • Cards accepted at this property

Frequently Asked Questions - Moose Hotel and Suites

Are pets permitted at Moose Hotel and Suites?

Absolutely! You can definitely stay with your pet at the Moose Hotel and Suites. The hotel allows pets and charges may apply. So, you and your furry friend can enjoy a comfortable and welcoming stay together.

What's the check-in and check-out schedule at Moose Hotel and Suites?

Moose Hotel and Suites permits check-ins after 04:00 PM and expects check-outs to be completed by 11:00 AM.

Can guests park for free at Moose Hotel and Suites?

Yes, the Moose Hotel and Suites does provide parking for its guests. The best part is that this service is completely free! The hotel also has a private and on-site parking area, ensuring convenience and security for all visitors. Additionally, guests do not need to make any parking reservations in advance.

What's the nightly rate at Moose Hotel and Suites?

Rooms at Moose Hotel and Suites are available starting from $228. Prices might vary according to room availability and chosen dates. To see the current rates, please add your travel dates.

What are the room types available at Moose Hotel and Suites?

The Moose Hotel and Suites offers a variety of room options, including Superior Queen Rooms with Two Queen Beds, One-Bedroom Suites with Two Queens, One-Bedroom King Suites, Rooftop Two-Bedroom Suites, and Rooftop One-Bedroom Suites. All rooms are non-smoking and have different bed and room sizes. The occupancy ranges from accommodating 3 adults and 1 child to 6 adults and 3 children.

What is there to do in Moose Hotel and Suites?

Guests at the Moose Hotel and Suites can spend their time enjoying a variety of leisure amenities. The hotel offers skiing, cycling, hiking, and canoeing for outdoor enthusiasts. For those looking to relax and recharge, the hotel provides spa/wellness packages, a spa lounge/relaxation area, and a sauna. Guests can also take advantage of the indoor swimming pool, hot tub/Jacuzzi, and fitness center.

When it comes to dining, guests can enjoy delicious Italian cuisine at the on-site restaurant, Pacini. The restaurant has a family-friendly and modern ambiance.

For a leisurely swim, guests can head to the indoor pool, which is heated and offers views. Please note that the pool has age restrictions and is for adults only.

Overall, guests have plenty of options to keep themselves entertained and relaxed during their stay at the Moose Hotel and Suites.

Is there a swimming pool at Moose Hotel and Suites?

The Moose Hotel and Suites has an indoor pool that is available all year round. This pool is heated and offers a view. However, it is only accessible for adults, as there are age restrictions.

Is there an in-house restaurant at Moose Hotel and Suites?

Yes, the Moose Hotel and Suites has a restaurant called Pacini on site. Pacini offers Italian cuisine and has a family-friendly and modern ambiance.

What methods of payment does Moose Hotel and Suites accept?

Moose Hotel and Suites does not accept cash as payment. However, they accept various credit card payment methods such as Mastercard, Visa, Discover, and American Express.