Crossroads Hotel

The cafe was downstairs

No bathroom sink The main lighting the room wasn't working the windows couldn't open the were made to be that way Only 1 mirror really needed another long morrow was awkward couldn't see the whole outfit if it sat right on me or not I needed another mirror but it worked out . No mini bar in fridge n no lift at this stage heard they put one in next year 2023. And the cafe downstairs ws reluctant to give me the lid to the coke I bought in a bottle they opened the lid I didn't want to drink it now but later was to s take with because of that I had to re seal it it began to spill every where very inconvenient I found that

Location

No on-site manager when I was leaving I accidentally left my wallet and keys in my room and was unable to re gain access to accommodation area until another guest was leaving. Cleaning staff had no access to accommodation area. The manager who was said to start at 7:30am was nowhere to be found

The room was clean with all I needed for my overnight stay.The ambient temperature of the room was good and the double glazed windows provided a quiet environment.The bed was comfortable and the TV easily accessible from the bed.

Whilst the bathroom was clean it was quite outdated, perhaps some modernisation may be needed.There was nothing else with the room, although the stairs were a little steep and I wasn't sure if there was a lift in the building.

The room was amazing. I was impressed with the sound insulation from all the street and other rooms, you couldn't hear a thing! Went to the bistro and the food was amazing. Wasn't going to eat there cause it looked too fancy but got recommended by other people to have lunch here. The price was normal to other restaurant. Wasn't expensive.

Nothing. I just loved my place, Will stay here again!

lovely room, very clean and spacious and comfortable

nothing - had an issue with the card to acces the room but that was fixed. had an issue with extra bed option requests not being in there but fixed up straight away as well. staff were awesome and so patient

Room was clean, bed was very comfortable great place to stay after a function downstairs

Room ventilation not the greatest had to use the AC and woke up with bad nasal congestion. Think filters need to be cleaned

Very modern and nicely decorated rooms, very comfortable and i love how there was a kitchen sink and they wernt stingy with the sugar tea and coffee. No one woke us up at 10 on the dot even though i know they were packed full.

No fault of the places own but its a bit far out of the way

The room was tidy, clean, and well presented. Staff were friendly and welcoming. Amenities were clean and room had air-conditioning.

No cloths to wash up dishes, and no fresh air.

The staff are friendly and helpful. It was a great place to stay! I highly recommend this place.

The confusion on the rooms and beds. Nothing major

The room was very quiet.

Unfortunately there is no lift to the rooms which made it a little difficult for my 90 year old mum but she got there, one step at a time :)