Comfort Inn & Suites Rapid City

Bedlinens and bathroom were exceptionally clean. Thank you. Breakfast room was also kept clean. Food selection was okay, although better fresh fruit would be appreciated. Fitness room, pool, and spa were also clean and well maintained At least one treadmill not working. Front desk staff were very friendly and knowledgeable.

The upholstered furniture in my room was stained and looked quite tired. I never sit on upholstered hotel room furniture in any hotel....too hard to sanitize between guests. But still just looked worn.

Good location. Ample parking. Great breakfast room. Great pool. Room was big, comfortable and quiet. Refrigerator and microwave were good to have for a 3 day stay. Front desk employee was accessible and accommodating. Breakfast included hot scrambled eggs and sausages, make your own waffles (+ chocolate), fresh rolls and donuts and cereal. The stairwell were very wide.

The elevator was slow and our toilet seat was broken/loose. The chlorine in the pool was a bit much - irritating to the eyes. Our key didn't always work in the pool access door.

Locatio, location, location! VERY good deal for the price. The facilities were immaculate and very new, which included the rooms. Staff was very polite and helpful, especially the night staff. They offered bottled water upon arrival, lemon iced water in a large carafe, and a fresh cookie. There was a pool, but we didn't utilize it. It appeared to be working just fine as a family with young kids nearby used it bothe evening and morning. Which, if I had a bathsuit suit, I would have done the same. Breakfast had a good choice of options. There were fluffy scrambled eggs, sausage patties, standard waffle maker, 4 choices of cold cereal, sliced bread, bagels, yogurt, apples, bananas, oranges, milk, juice machine with 3 or 4 options, and a coffee machine with choices between decaf or regular and each choice with 3 or 4 levels of darkness. If that doesn't suit your taste, there are several restraunts close by.

Almost nothing. I enjoyed the amount of pillows, but the size of the were very square and the pillow cases slick, so it made it difficult to arrange them comfortably. Elevator felt a little rickety. And the only creamer available was hazelnut and good old plain cream, not a big deal though. Overall, a great experience other than some rowdy kids at breakfast and some heavy footed guests in the room above.

The front desk staff was very friendly and efficient. The room was large and super clean. The bed was very comfortable. There were plenty of towels. It was exceptionally quiet, no slamming doors or traffic noise. The breakfast was a standard hotel one, nothing fancy. But it was hot and well stocked. It was fine. All in all, a great hotel experiences.

Only two things- The toilet in the room was one of those super high pressure flush ones so it was really loud. Not good in the middle of the night. And the elevator was painfully slow.

Great and well stocked breakfast! Bed / bedding best I've ever experienced (of many hotels)! 2nd morning I put out the "do not disturb" sign. An hour later, 2 housekeepers were letting spring-loaded doors slam several times a minute, for 5 minutes, across the hall from me. Loud talking. I opened my door to investigate, finding one by her cart, with iphone in hand, texting/talking. I complained. They 'did' get quiet then. Besides the cliche loud walker in the room above me, it was an impressive place!

Mindful housekeepers. One front desk clerk had a security guard disposition. No smile. Forgiveable. I'm always noticeably a quiet man. I hate having loud guests always being roomed adjacent to mine!

Breakfast was good. Staff was very friendly and helpful. They allowed me and my family to use the breakfast dining area for the afternoon that we had our baby's gender reveal gathering. We cleaned up afterwards because maintenance had already cleaned the area after breakfast; we also shared some of our gender-reveal cupcakes with the staff to show our appreciation. The pool was perfect temperature and the workout room was also as expected.

No complaints at all. The location is great and the facilities were accessible. The only hiccup was key malfunctions. There was a fire drill on Sunday morning and we evacuated. I wouldn't say it was a bad thing. I'm glad the weather was tolerable with just a crisp chill in the air. Other than that everything was really good.

The room and accommodations were good. The complimentary breakfast consisted of scrambled eggs and sausage, or an egg omelet with cheese and sausage. There was not much of a variety to choose from. We had to ask for fresh towels and TP if we needed it, we were on our own as for the cleanliness and care for our room for the week. They did not provide room service. Other than that, our stay was good, and the staff was pleasant.

The lack of room service.

We have had a great breakfast for our two days' stay in the hotel. Staff was always there to help you. It was a family-friendly atmosphere. The room was clean and the location was very easy to find.

One thing we don't like was that our room doesn't have a microwave and fridge, which we don't expect. I didn't check the whole description of the room because for me that was a necessity for every standard room.

The front desk offered cookies in the evening. When our family returned from a day of adventures, there wasn't any cookies left. The host took notice of our room number and called us when she made a fresh batch. The breakfast was great with hot eggs and bacon in addition to the regular items. We went to Mount Rushmore, Crazy House, and Jewel Cave National Monuments in the two days we were there. The hotel is conveniently located near town and major attractions.

The room was clean but the faucet in the tub leaked and the bathroom door wouldn't lock. This didn't stop us from enjoying our trip.

My husband and I checked in to Comfort Inn late in the afternoon on Monday. We had been driving all day, and we were very tired. Without any hassle, we were shown to our room. Our room was actually near the elevator, which was very nice. The room was large, fabulously comfortable, beautifully decorated and pristine in cleanliness. We stayed two nights; we enjoyed every minute of our stay. * Additionally, we asked for a wakeup call for Tuesday morning and that was addressed without hesitation!

I just can't find any fault with my stay!