Hampton Inn & Suites Cashiers - Sapphire Valley

Location, closed to the mountains ,design of the carpet in the hallway ; Breakfast included also was nice

During our stay the hot tub was not working It helps to relax after walking in the mountains Pretty carpet in the hallway on the 4th floor where we stayed was not vacuumed Did not like the fact that working personal and guests were eating breakfast in the same area If they would not loud , we would probably did not noticed them . another noticeable thing was their pens covered with the paint in the breakfast area Using the same pool with the guests In some country this would not be acceptable

I loved the location - so close to skiing and snow tubing! Our family also enjoyed the hot tub and indoor pool!

I think they need to do a little better job cleaning. The floors seemed dirty and the room could have been cleaned better.

We did not have breakfast during our visit but were given any extra packets of sugar/cream needed for our coffee in our room. During the Covid Season we chose to try out several restaurants as we were out during the day and we are do not usually have breakfast. During past visits at any Hampton Inn we have taken the time/opportunity for breakfast and enjoyed the service/selection etc. very much. Particularly like the attention to mask requirement inside during the Covid Season!!

The small refrigerator was unplugged and we did not notice that it was not cooling until the end of the first day as we returned. Refreshments that we left in the refrig were warm and melted when we notice that it was not working. We pulled it out and noticed that it was NOT plugged in. The ice machines on several floors were also unplugged/no ice. I finally went to the lobby and got ice from that area.

The location is very nice, the breakfast has some healthy options.

We’ve stayed several times over the years here and it is definitely time for a “facelift” that they are planning this winter (2023) into the spring. Also for the price I think there should be daily re-fresh on your room.

Very quiet hotel! Easy access to restaurants and sights. Staff were wonderful.

The hotel is in need of an update but we were glad to see there were signs in the lobby saying that an update was coming.

For a complimentary breakfast it was fine. I guess if you were to turn it into a restaurant you would need to hire more people and increase to cost of staying at the hotel. Don't do that! It is great the way it is.

I have nothing to complain about.

Location was good...clean hotel...Staff seemed well train and friendly

Different rates for different days I was uncomfortable with … I do understand we stayed 4 days / 3 nights in prime season. The breakfast was same every day and was below standards of the Hampton Inns we stayed at....

Stayed four nights. Ice machine was broke on 4th floor two nights. However they did get it fixed.

Staff was great. Overall, the room and accommodations were very good. Very nice looking property. It was upscale to fit the community.

So close to the ski resort and restaurants. The staff was very nice and accommodating.

Be prepared for a Covid breakfast options. Bagels with cream cheese and peanut butter was only option wish they would have done prepackaged cereal or something for the kids. We made it work. If that is all I have to complain about then really I have nothing.

The staff was nice and very efficient.

housekeeping could have replaced the coffee set-up when they cleaned the room. I felt the only thing they did was make the bed.