Castle Terrace (B3 R2)

We found the apartment overall to be excellent value for the price. It is fairly small but nice and clean with a comfortable bed. Ensuite had a good strong shower and excellent towels Tea and coffee facilities on a shelf and an under counter fridge which as we were staying there in the heatwave was very useful. The communal kitchen was next door to our room ( block 3 room 2. ) There was a cooker and microwave. Parking was easy as we were there over a weekend so we were able to park and leave our car right outside on Sunday and as we left by 9 am Monday we didn't need to move the car. The window opens onto a courtyard . We were very thankful for an opening window in the heat as so many rooms have locked windows. We struggled to get into the apartment initially as there are three entry locks with pin numbers to negotiate. Partly my fault as I hadn't checked my junk mail and in fact there were very clear instructions sent just before we arrived. Once we had mastered them it was all quite simple. I would like to commend the chap I phoned on the contact number who was very patient and helpful with instructions.

None of the things mentioned below were a particular issue to us and certainly didn't hinder our stay however I am mentioning them as hopefully the management may take heed and make improvements. Although we didn't need a washing machine, it was supposed to be right outside on the landing but we couldn't find it . Not sure where it might be. There were two pillows but looked very lumpy. We always bring our own anyway but I wouldn't have wanted to test these out. The communal kitchen is not very well equipped. Could do with some more pans, washing up liquid and scourers etc. The bar shower valve was very awkward to control. In the end we managed turning it using a flannel to grip it Support legs under the middle of the bed look very rickety , bent at an angle. Could possibly collapse.

The location is decent, there are plently of stores, pubs and restaurants near by, as well as zoo, castle and cinema, getting into the room was easy enough thanks to the instructions provided by owners. shower was decent andthe place was clean enough. Overall its a not bad location, mostly for this price.

you can hear people walking upstairs, tv did not have any channels or the remote for tvnow didn’t work, Room gets pretty warm really fast due to low ventilation from bathroom, but opening the window did the trick. Window in my room was directed towards some small area where people smoke cigarettes very often, so that was unpleasant.

This property was perfect for my business trip to Dudley. Really convenient for local amenities and transport services as I was using the train. Will be using this place when i am down again. Contacts were very on the ball.

Couple of items were a little worn but did not interfere with my stay. Hopefully when i am next down the items highlighted will be sorted.

The accommodation was great value for money and a perfect loation for us.

The only issue was the blind, as there were gaps and it didn't seem to fit the window very well. It let the sunlight in first thing in the morning, and didn't feel very private on the evening as you could see through the slats.

good location

The public car park was not open and the barrier was down and locked. Would have been great if there was a place to park the car for a few hours. We had to shuffle around so we parked in a road for 2 hours and then had to make sure we went out for the day at 10am.

Perfect for my overnight stay. Double bed super comfy. Towels provided and nibbles a lovely touch.

Bathroom could have done with a good scrub to clear the black mould and musty smell. This didn't affect my stay and wouldn't stop me returning but everything bedroom wise was so clean and lovely that it would have made the place just perfect

Room was clean area is quiet at night perfect for somewhere to stay while working away from home

I think it was a error on my part but I was expecting the room to have a kitchen, not just a kettle and fridge,

Good value for money - Convenient - 2 minutes walk around the corner of you fancy food. Free parking till next day 9am or you can always move it again.

Required to pay a deposit of £75 which I feel was excessive which is why I’d give it 9 out of 10. otherwise it’s a nice place stay.

Really nice accommodation, nice and clean, great facilities in the room. Didn't see any staff however they were on hand on the phone, and regularly checked everything was good.

This is the only downfall and it really is minor, there is a lack of space to hang clothes and no hangers.

It was a simple room with everything you would need for an overnight stay.

Only problem was the video of how to unlock door wasn’t clear on having to hold hand over the lock first. I called the company though and they talked me through it brilliantly.