Marvelux Hotel

My second stay here. Location is excellent, near to many good eateries with good and clean environment. Aunty Fatso for their famous cheese prawn bee hoon. Siew Tin's Nonya Restoran for a beautiful fine nonya dining experience. Jinbo Restoran for HK quality dimsum and they open at 7am. If you like to booze, you are at the right zone. Nearby has a korean convenience store where you can sit down to have a quick ready meal. Nearby there is a well stocked pharmacy. Grabcar is fast and very affordable. Room is no frills, very basic with a TV, bar fridge and toothbrushes. No complain due to good value. Service of reception and security guard is friendly. Check in and out is fast and efficient. Parking at this hotel is aplenty front and back. Looks safe as the guard is quite alert and there is camera surveillance at the back of hotel.

Areas of improvements are the condition of their pillows as very used and provides no support. I have to double up before I can even fall asleep. Next is the used and smelly bath towels which needs to be replaced. The lifts has a funny smell and needs a good clean up. Spray with a nice air scent will help a lot. If they can work on this quickly, this hotel will be a gem in this area for its value.

The room is clean, and comfortable. The bathroom is also clean though the glass door a bit rusty but overall still ok. The hotel is also not too far away from the city centre which is very convenient. Also there are lots of places to eat.

The iron room was a bit of a hassle as we need to go out from our room just to iron our clothes. but it’s not a big of a problem. The parking is a bit tricky as the hotel is at the end of the road where there is a traffic light. so to park is a bit hard. but there’s still parking at the back of the hotel. So it’s manageable. The wifi is not as fast. the TV has not many channels.

Loved all the staff especially Sri & Ragu (reception). Very helpful staff and willing to go the extra mile to make my stay comfortable. The size of the family suite was excellent. The air conditioning was superb. Housekeeping was prompt.

Lights in the room and bathroom were too dim for a senior like me. Curtains were very dusty. Sofa was dirty dusty and had terrible dirt under the cushions.

From the entrance, check in to the check out process, i will say our experience staying at this hotel was amazing. The security are super friendly,kind and very helpful, as well as their reception staffs...spacious room, clean, follow all remarks which help to provide iron in the rooms convenient location which nearby a lot of attractions..price so reasonable and i will say it cjnsudered cheap for this great hospitality...definitely will back again to this hotel.

Balcony, too empty ...management should probably provide slippers or garden chairs and table.

- fast checkin and checkout - friendly receptionist - location is quite near to town - shower water flow is good! - comfy bed

- We booked king size bed but they only have super single beds. They asked us to combine the beds ourselves. we are ok so we combined the beds and found dust below the beds which the hotel could improve by doing a throughout cleaning of the rooms. - Toilet lighting is very dim...almost cannot see anything. - I think the room could be cleaner. The rest is ok and very satisfied with the hotel!

I liked that the staff was helpful when i locked myself out of my room. They were forthcoming with help and showed concern and understanding. I feel that in situations like that though, standard operational procedures should kick in as what if a child/minor was locked in? A little more can be done in safety preparedness just in case. Still, the staff was reassuring and worked well together to resolve my problem. Thank-you for a delightful stay.

The fact that there was no mini fridge to keep my deserts cool. But i am still satisfied with my stay. It is good value for money and I will definitely stay there again if i come by that way. Thanks again!

The room is very clean and large. I am staying in Family Room. The room have fridge, iron inside room and got spacious balcony also. The staff is very friendly and the security is very helpful for helping us to find the car park in the hotel area. The location of the hotel were convenient where every hotspot places nearby. Very convenient to staying here as got many facility nearby (convenient store, food restaurant, gas station, etc).

The lighting if the room quite dim. Maybe need to add more lighting in the room or change the color of the light.

I love the environment and lovely friendly staffs. Even the 2 security guards (Day & Night) shifts are very caring and responsible.. The greet all the customers and even move forward to open the entrance door for you My mum got her both knees operated and these 2 guards made a point to reserve a parking infront so that my mum don't have to walk much.. Thank you so much and will continue my stay here

Great location with many eateries and convenient store around. Room size is good with nice bed, power shower and air-cond works well. Plenty of parking space around the hotel. Will stay again.

Check-in was abit hassle as the system did not capture my booking and the reception managed to settled it within 15mins. Not many tv channels available but that is fine.

The room is worthy of staying.. Clean and comfortable.

Housekeeping was bad.. Daily Room make up schedule was worse. Clean up was done in the evening instead of morning. This should be reviewed by the management as it affects the guest at the time we need to rest