Toscana Charme Resort

Fine hotel with a perfect location almost on the beach. Nice restaurant at the rooftop, with a very nice and serviceminded staff. Ok, but small, room - love to have the balcony with a view to the ocean behind the trees Perfect to have a safe parking for our car.

Very early check-out and very late check-in - out at 10:00, in at 16:00 And even if we checked out at 10:00 there was no room for our luggage in their luggage space :( Very expencive to rent sun beds at their beach - €70 for front-row (2 persons) I felt like I was in an old tourist hotel, when it was mandatory to wear blue plastic wristbands all the time in the hotel area..

Though gray and expressionless from outside, the inside is surprisingly modern and has many comfortable corners. Two pools provide plenty of lounging opportunities and the sunset view from the roof is priceless. Breakfast was tasty and plentiful. Staff was very welcoming and accommodating to small requests. There is bus stop just outside the hotel and it was possible to rent e-bikes on spot (25 EUR a day) to tour around.

Price for beach. Occasional long queues in the reception. The blue glow stares caused slight vertigo.

The breakfast buffet was good (see below as well). The room was comfortable, with a small balcony facing the street. Good solid metal blinds keep the morning sun out of your room. Daily cleaning is perfect. They wash the floor daily. The rooftop restaurant is good, and the view is excellent. We had dinner there the first night and it exceeded our expectations. Also, during the day the pool is a nice place to relax - 16+ year restrictions keep most kids at the ground-floor pool and playground.

The non-pork cold-cut options on the breakfast buffet were very limited, even though there were several Muslim guests. If you're not a half-pension guest - avoid the ground-floor "buffet restaurant". The buffet part is a small selection of starters and two cakes plus fresh fruit for dessert. Besides that you chose 2 courses, which in our case seriously lacked seasoning and taste. We only used this dinner option 1 out of 3 nights.

We had some mixed feelings before our visit due to the feedback provided so far from other guests but we had a real positive surprise. The hotel was recently renovated. Our room was very cozy and clean. The staff was always nice to us. The location is pretty good. You are directly at the beach and or you can do some day trips like us (e.g. 1 hour for visiting Florence - we visited the hotel with our car so not sure how it is with guided tours etc.). The breakfast is ordinary but you have everything you would need to start your day. I recommend to at least have dinner one time at the beach and at the rooftop (we had to pay separately - maybe it is included In the halfboard option). It is a nice experience to enjoy the sunset at both locations. So for sure it is not an All Inclusive Ressort with full coverage of all meals etc. but overall it was a nice experience. Plus I really liked the concept on how they handle the beach. You have to pay per row (e.g. reservation of 1st, 2nd row at the beach etc.). In the price included is the umbrella plus two sunbeds. You will get a dedicated number and you don‘t have to fight with other guests for a place at the beach. We were visiting in August and to be honest we never had the feeling that it was overcrowded with guests. If you are visiting as a family: the have a kids entertainment team at the beach plus due to a sandbank the water depth is not so high - you can walk a small distance before the water depth becomes deep. ++ the infinity pool was really cool!

Generally, I don‘t see any big negative things. I would see just small things like parking or the beach could be included in the price (on the other hand like this at least for the beach you have some options to decide where to sit). The hotel has a very good base to probably become an All Inclusive Ressort but for sure depends on if they want to take the step. Overall, maybe they could offer some evening program (besides the live music etc. being offered during the dinner).

The staff is excellent! Thanks Denise for all the information and service. All reception, restaurant and bar staff were very welcoming, keep this up guys! Great spacious room, big balcony. Felt really comfortable. Hotel is great value for money. Also loved the breakfast. Pool still open in oktober ! Most hotels around closed it. And easy access to the beach. I really didn't mind paying for a beachchair.

The cleaning. Unacceptable for 5 stars to find dark hairs on bed, extra blanket and in the bathroom. Found dust everywhere also. 10 am checkout is way too early.

I like everything since the beginning, great customer service , all receptionists were amazing specially antonella . she was so kind and nice . I honestly liked her so much . Marika from the bar and restaurant was so nice and helped us all the time with everything. The bar guy angella I guess he was so nice as well . amazing customer service . breakfast was good . the location is good also and very easy to get to pisa and livorno just by one bus number 10, To me was 5* star hotel .

The only thing which I didn’t like that they don’t clean every day or change sheets but it wasn’t a big deal if you ask they will change .

Overall, I found the quality of the breakfast to be good. The food was well-prepared and tasted delicious. I particularly enjoyed the fresh ingredients and the attention to detail in the presentation.

I would like to mention that I found the selection of food items to be somewhat limited. While the quality of the available options was satisfactory, I believe there could be more variety to cater to different preferences and dietary needs. It would be beneficial to offer a broader choice of dishes, including more options for those with dietary restrictions or specific preferences.

The hotel was pleasantly located near the beach and offered a nice array of leisure activities, ensuring there was never a dull moment. The friendly staff contributed greatly to a welcoming atmosphere and made us feel thoroughly comfortable. Good parking facilities were a bonus and rounded off the overall positive experience.

No major complaints, but despite the staff being very friendly, the hotel's high occupancy and large size created a slight feeling of being processed en masse. The personal touch seemed to be missing, perhaps due to the volume of guests.

Amazing venue - really modern and airy. Great facilities with the two pools and the beach was lovely and close. Food at the beach bar was better than the restaurant. Service at reception was lovely (but not so much at the bar)

View from balcony was a kids playground. Restaurant was overpriced and not veggie friendly at all! They made a bland pasta when asked for amendments. Breakfast - bland but varied cold foods

Very white and clean hotel , great pools , infinity pool on roof had fantastic views great for a beer watching sunset , restaurant was lovely and breakfast had a good choice . Nice restaurant 5 min walk , bus stop to Pisa outside , Reception staff were very helpful and fun

Loved everything but sunbeds on beach were expensive