Novotel Suites Shanghai Hongqiao

I like the toilet. It’s 9 Celsius degree outside , cold and you will have electric toilet to warm up and touch free . This is really good . It’s Near the location I want to visit , shanghai national expo convention center, only few mins to there. The room is big.

The breakfast is not really so good , but it’s okay . The hotel should re-design the entrance of restaurant to prevent cold air outside. Cold air outside made the food getting cold. I took the potridge and hot milk but it was not hot , it was cold . The wardrobe : the hotel should I stall the dim lights inside. It was dark when I opened .

Except of the location (it is far from downtown which we took about 35 minutes by taxi to go to downtown and there is no subway station nearby) which we've already knew (so no complain!), I do think that this is a PERFECT accommodation especially for those who needs retreat (quiet time) and wants to stay longer in Shanghai. There is a grocery store downstairs and many restaurants nearby. There is a cinema and good French café nearby. It's like a small quiet town. The apartment is spacious (like a loft), modern and super CLEAN especially the bathrooms (there are two bathrooms). The washing machine is just in the bathroom so it is very convenient. But you have to go to the third floor if you need dryer. The laundry room is there. The staffs are helpful. They gave us plenty of mineral water and soda.

It will be great if the washing machine has drying function.

Everything was fine from checking in to checking out. The staff even though couldn't speak much English, they were very helpful through pictures and translation. The only person who spoke English was Mr. James (front desk). Thank you James and others for your assistance. Room service was excellent as well. Breakfast was a wonderful spread.

My view

Wonderful staff, very friendly & helpful. The room/flat is nice & very well designed. Lots of great dining places, pubs & even a cat cafe is within minutes walk, awesome living experience Make you feel like back to home.

felt slightly that the room wasn’t being 100% utilised, so additional setup would make it even nicer! But that’s just a 9 to 10 change, it’s still a 9 score place to stay!

Very large 2 floor suite. Very comfortable. Great location. The en-suite bathroom is excellent.

The stairs up to the bedroom are a bit narrow, and the step threads are quite short. Front desk staff are very professional and helpful, but some extra language skills would be great.

Big and comfortable rooms

It gets a bit noisy in the mornings because of the road near by The most impressive thing was that almost nobody could speak English (and on the top of that on training). Still we were lucky to meet Jamie who was the only speaking person at that time.(thanks Jamie!)

The rooms are amazing and the future of hotel rooms! so spacious and the duplex is just fabulous.

I tend to rate hotels (as does Larry David) on the mini bar. you have a huge fridge in the room why don’t you fill it with some cold drinks and snacks? it’s all I wanted when I arrived. The air con was a waste of time. i put it on cool in the bedroom as I like a cold room. the temp was 23. when I went back an hour later the temp was 25. I considered sleeping at the balcony door! Please consider even though it’s winter some guests might want a cool room.

The rooms are nice and big. The staff is friendly and its a great location.

They could have include some more options for Vegetarian Breakfast given that Shanghai is an International Hub with various travelers from across the world. But over all, the stay was a pleasant one.

Breakfast was great. The room is ridiculously large, though there's an empty space that isn't needed.

The stairs can be a little too steep. Need to be extra careful especially for kids and adults.

The staff is helpful and friendly, There is Halal restaurant just inside the building Side walk very near Quite

The staff are weak in English except one senior