Coast Nisku Inn & Conference Centre

Clean room was very clean. Awesome swim pool.and slide. The sauna, great place to relax. The breakfast was very good, food was hot and staff very friendly. The mixed berry juice the managers makes was very unique, I liked that juice a lot. The shampoo and soap smells great, very special I really liked it. Message was very quick to reply.

The walk in shower, the way it is set up, got the floor wet after shower. The lack of USB ports for devices meant I have to bring my own charger, good thing I messaged this and was answered quick. The washroom sink was slow to drain but okay still.

10/10 recommend. The staff were amazing from check in, to check out. We got a room initially the AC was not working and was incredibly hot. The front desk staff were friendly and immediately moved us to a different room. The pool was great, our kids enjoyed it and kept telling us they wanted to come back. The pool area, rooms, lobby, etc were all clean and kept in good condition!

The only thing I have to say that could have been better was the breakfast. I wouldn't let it effect whether or not you choose this hotel though as the food itself wasn't bad just not as much choice as other hotels. 1. There was no fruit and wasn't a whole lot of options for healthier and very big on meat and carbohydrates. It was just eggs, hash browns, pancakes, ham, sausage. There was also only 2 options for drinks. Orange juice and coffee. 2. Some things were a bit cold as what they kept their food in didn't seem to be heated. Other than that though, great hotel and will definitely be coming back!!

Breakfast was at Montanas. Breakfast is not a Montanas thing. Not excellent but not horrible either. We went out for breakfast.

Every thing was fine. We love staying at your hotel. We love the pool and hot tub area. The room we stayed in this time (127) was excellent, very quiet and away from the pool noise, but close enough it was only a short walk to the pool. Thank you once again for the amazing hotel experience again. Cathy Beane

We traveled to Edmonton in a group of 10, some children. The location was great, in that it was 10 minutes to the airport and shuttle service available. My group loved the swimming pool, the quality of the beds, and the availability of yummy food at Montana's Restaurant. There were some essentials shopping nearby, easy access to highways, car rentals and alternate forms of eating. All the hotel staff were very welcoming and helpful with special requests. I also liked that the Coast Hotel places regular sized cosmetics in the rooms. Much better for the environment, by not using the "sample" sizes. Such a waste!

The rooms were a little "tired". They need a bit of a makeover. There were no movie offerings on the TV .

we liked that it had a new pool & hot tub and that our room was well appointed & no carpeting making it very nice for a pet-friendly room

Unfortunately, we did not have a microwave in our room & we’re staying g over Christmas- although there was a “community” microwave - it was just not convenient. Also, where we were located was horribly noisy - the flooring echoed and kids running and the proximity of the pool made mornings very disruptive

Breakfast was good.

The woman in charge of the breakfast was dealing with the new staff right in front of guests out loud. We felt she should have put her aside and deal with her issues. When we went for late lunch at Montanas on the bar side there was a big woman sitting in the dark corner of the room. We noticed it was the same woman we saw when we went to the Den for lunch previous day. When i looked that way again she was now totally covered in her coat and appeared to be very tired and hung over like she never slept. We thought it was out of character to see someone like that at a resturant like Montanas. Makes you wonder what she does for living zs at the Den she was moving around the room just texting on the phones constantly. She didn't look appeared to be working or a paying customer.

The hotel staff are very nice and accommodating. In two years since covid has started I haven't seen hotel that actually disinfect and clean as much as they do. It made me and my child feel a whole lot safer. The rooms are very clean and again seeing daily friendly cleaning staff. Then there's the restaurants that is in the hotel. Honestly very good food such sweet staff. They really take care of you while you are staying at the hotel. Breakfast is every morning and its not just a regular fruit cup and yogurt bar... which you still can get BUT they give great pre selection breakfast that was sooooo good it was soo nice to not haveto cook and worry about a proper meal because honestly really impressed with the food and atmosphere I also noticed how staff and clients like knew each other in a way that showed regular cliental and that is a good feeling!! Good family feel hotel that honestl tries their best for you. I've stayed at quite a few hotels and this one is definitely one my top list I just wish this sweet hotel was in Vancouver!! Honestly I recommend this hotel you won't regret it. Cute rooms and set up they have a 24/7 gym and that is also daily cleaned and well not half fast. The hotel room was great size for just us i did see other rooms that were bigger and had differnt sized beds and multiple so they have what you need! Great lighting and own controlled heat and a hugeee window that honestly was soo lovely to sleep to all dark and the curtain wide open! Very pretty! The beds were soft and comfortable as well! Thank you for accommodating me and my child!! If we ever come back we will be definitely staying with you!!

Honestly not one thing was wrong.

This hotel is exceptional, clean, looks like new, pool is awesome, free breakfast is superb and the staff is very accommodating.

1st. There is no signage name on the hotel building itself. Hard to distinguish if you arrive on location. 2nd. Me and my wife can't sleep due to the noise above us. It is sound of water dipping. The ceiling is not wet so we assume that the water dip is from the shower, sink or snow that is melting on the roof that causes this tik tak tik tak noise every 10 or 30 seconds. Like what I said, staff is very accommodating My wife went to the front desk to tell our situation. They gave us different room immediately and apologize for the inconvenience.

Beds and pillows were super comfortable. Nice that they have big bottles for shampoo, conditioner and body wash for use. The waterside was fun and pool, hot tub were nice, it can get really busy. Breakfast at Montanas was excellent and had everything. There's a pub on site and also Montanas. Lots of parking.

My parents room smelt of very strong cigarette smoke.

Answered phone and questions we had promptly. Room ready, quiet hotel.

Came in very late and got behind someone who did not have a reservation or booking number. It took forever. We were told another colleague was coming to help us but they didn't. Lots of conversation about what he should have done, phone calls to see if he could stay and slowly figured out he could stay. Clerk could have just quickly typed rather than repeatedly explain what he should do next time!