Call for great rates
+1-833-728-20413,474 reviews
From
$176Pierpoint Road, Cairns, 4870, AU
Reservations:
+1-833-728-20413,474 reviews
1/218
From
$176Call for great rates
+1-833-728-2041Pet Friendly
Outdoor swimming pool
Kids' pool
Free wifi
Air conditioning
Kid-friendly buffet
Beach umbrellas
Beach chairs/Loungers
Nestled in the heart of Cairns, Shangri-La The Marina offers a luxurious 5-star experience with breathtaking ocean and mountain views. The hotel is located at Pierpoint Road, just 0.9mi from the bustling city center. With an impressive 3474 reviews, this hotel is known for its exceptional service and top-notch facilities. The price for a lavish stay at Shangri-La The Marina starts from $176, making it an affordable luxury option for travelers seeking comfort and style.
Guests can take advantage of the hotel's extensive amenities, including an outdoor swimming pool, a fully equipped fitness center, and a pet-friendly environment. Whether you're looking to unwind on the sun deck, enjoy a delicious meal at the onsite restaurant, or explore the nearby attractions, Shangri-La The Marina offers an array of options for a memorable stay. The complimentary live music and performance, along with the scenic garden and ocean views, guarantee a truly relaxing and enjoyable experience for all guests.
Shangri-La The Marina is designed to cater to every need, from an on-site business center for corporate travelers to a kid-friendly buffet and kids' pool for families. With free Wi-Fi, 24-hour room service, and beach loungers, this hotel ensures a perfect blend of convenience and luxury for a memorable stay in Cairns, Queensland.
If you're a foodie looking to tantalize your taste buds, Shangri-La The Marina has got you covered with its delightful dining options. The Backyard, offering a family-friendly and modern ambiance, serves delectable seafood dishes that will leave you longing for more. For a diverse culinary experience, head to The Backyard Deck, where you can relish a range of international cuisines in a relaxed setting. The Pool Bar is the perfect spot to savor light bites and refreshing drinks while enjoying the poolside atmosphere. So, whether you're craving some delightful seafood, international flavors, or simply want to unwind with a cocktail, the hotel's restaurants have something for every palate.
Revitalize yourself at the hotel's outdoor swimming pool, a serene oasis where you can bask in the sun, take a refreshing dip, or savor a cocktail from the nearby pool bar. With its stunning rooftop location and shallow end, the pool offers a perfect setting for a leisurely swim or unwinding with captivating views of the surroundings. Whether you're seeking a relaxing escape or some fun in the sun, Shangri-La The Marina's pool is a haven for all guests looking to enjoy a delightful aquatic experience.
For added convenience, the hotel accepts various payment methods, such as American Express, Diners Club, Visa, Mastercard, JCB, Eftpos, and UnionPay, making it easy for guests to settle their bills with their preferred mode of payment. With a seamless payment process, you can focus on making the most of your luxurious stay at Shangri-La The Marina without any hassle.
Closest airports
Cairns International Airport
2.9miPet Friendly
Outdoor swimming pool
Kids' pool
Free wifi
Air conditioning
Kid-friendly buffet
Beach umbrellas
Beach chairs/Loungers
24-hour front desk
Mountain view
Ocean view
Non-smoking rooms
Live music/Performance
Bar
Fitness center
Garden view
Elevator
Room service
Restaurant
Picnic area
Sun deck
Garden
View
Patio
Terrace
Upper floors accessible by elevator
Free toiletries
Balcony
Hypoallergenic
Bathtub
Private Bathroom
One-Bedroom Twin Suite
2 Queen Size Beds
625 sqft
Ocean view
Private Bathroom
Balcony
Bathtub
+
Indulge in our spacious One-Bedroom Twin Suite, boasting a stunning ocean view, two queen size beds, and a private balcony. Enjoy the comfort of air conditioning and free toiletries.
Deluxe Room with Sea View Twin Room
2 Double Beds
355 sqft
Ocean view
Private Bathroom
Balcony
Minibar
+
Experience the breathtaking ocean view from the comfort of your Deluxe Twin Room, featuring 2 double beds, air conditioning, and a private balcony. Perfect for 2 adults and 2 children, this spacious room offers a tranquil seaside escape.
Horizon Club Room with Club Lounge Access
1 Queen Size Bed
2 Twin Beds
605 sqft
Ocean view
Private Bathroom
Balcony
Bathtub
Experience a spacious 603 sqft Horizon Club Room with access to the exclusive Club Lounge. Enjoy a stunning ocean view and luxurious amenities, including a balcony and free toiletries.
Deluxe Double Room
1 King Size Bed
355 sqft
Mountain view
Garden view
City view
Private Bathroom
Experience comfort and luxury in our spacious Deluxe Double Room featuring a king size bed, mountain and garden views, and a private patio. Enjoy air conditioning, free toiletries, and a balcony to soak in the scenery.
One-Bedroom Suite
1 King Size Bed
625 sqft
Ocean view
Private Bathroom
Balcony
Bathtub
+
Indulge in our spacious One-Bedroom Suite with ocean view and an inviting balcony, perfect for 2 adults and 1 child. Enjoy the comfort of a king size bed, air conditioning, and a private bathroom with bathtub.
Deluxe Twin Room
2 Double Beds
355 sqft
Mountain view
Garden view
City view
Private Bathroom
+
Experience luxurious comfort and stunning mountain and garden views in our spacious Deluxe Twin Room, with two double beds, air conditioning, and a private patio and balcony for your enjoyment. Perfect for 2 adults and 2 children, this room is a relaxing retreat for your family vacation.
Horizon Club Twin Room
2 Twin Beds
605 sqft
Ocean view
Private Bathroom
Balcony
Bathtub
Relax in our spacious 603 sqft Horizon Club Twin Room with ocean view, private balcony, and two twin beds. Enjoy free toiletries and a bathtub, while taking in the fresh air conditioning and hypoallergenic environment.
Executive Marina Twin Room
2 Double Beds
355 sqft
Ocean view
Private Bathroom
Balcony
Bathtub
+
Indulge in the spacious Executive Marina Twin Room with an ocean view from the balcony, equipped with air conditioning and a luxurious bathtub, perfect for 2 adults and 2 children.
Executive Suite
1 Queen Size Bed
525 sqft
Mountain view
City view
Private Bathroom
Balcony
+
Indulge in the 527 sqft Executive Suite with a Queen size bed, a private balcony with a mountain view, and a relaxing bathtub. Perfect for 2 adults and 1 child, this non-smoking suite offers superior comfort and stunning views.
Executive Marina Room
1 King Size Bed
355 sqft
Ocean view
Private Bathroom
Balcony
Bathtub
Enjoy the spacious 355 sqft Executive Marina Room with a stunning ocean view from the balcony. Relax in the king-size bed and luxurious bathtub, and take advantage of air conditioning and free toiletries.
Deluxe Room with Sea View
1 King Size Bed
355 sqft
Ocean view
Private Bathroom
Balcony
Minibar
Experience stunning ocean views from this spacious 355 sqft deluxe room with a king size bed, air conditioning, and a private balcony. Perfect for a relaxing stay for 2 adults.
8.3
3,474 reviewsFrom
$176Categories of assessments
Cleanliness
Comfort
Location
Facilities
Staff
Value for money
WiFi quality
Breakfast
Featured reviews:
🇦🇺
Lauren
8.2
8.2
Location is the best in Cairns. Right near the Marina, surrounded by restaurants and ferries. Stones throw from the lagoon. Room service was excellent. Quick and lots of variety. Pool was lovely and having the pool bar and food was great. Rooms were great and spacious. Bed was extremely comfy and the option to have new linen every day. (Does however seem excessive)
After my first shower I noticed a long patch of black mould in the shower cavity, they were however, very quick to clean it up for me. At the pool bar, there was only one woman working, so sometimes you waited 15 minutes to make an order (she was working so hard!) Some areas of the hotel were a little dated/ dirty around elevators etc. Staff weren’t super friendly like I have experienced at other 5 star hotels. Just kind of got you in and got you out.
🇦🇺
Jackie
10
10
The location of the hotel was fantastic, close to everything and right on the waterfront. The room was comfortable and cleaned daily. The pool area was fantastic and we enjoyed cocktails and food pool side. All the staff were very friendly and helpful and always served us with a smile. The food was very good. We had breakfast at the hotel a couple of times and the variety was very good. We enjoyed a lovely dinner at the hotel restaurant and our meals were wonderful and the atmosphere was very relaxing. Overall we absolutely loved our stay at this hotel and we highly recommend it. We are looking forward to staying there again. We have stayed at many hotels at this one is the best by far and it will definitely be our go to hotel when we stay in Cairns.
🇬🇧
Deborah
8.2
8.2
We just spent two nights at the hotel on a quick visit to Cairns.The hotel has a lovely location right on the Marina with comfortable clean rooms and good facilities. The breakfast was good too.
Our rooms were not ready when we first arrived, which was after the hotel’s listed check-in time, so we had to wait awhile until we got into our room. We found there was very little storage space for clothes with only a couple of small drawers and some wardrobe space with a few hangers. This was OK for a couple of nights but a longer stay might have been more living out of a suitcase.
🇦🇺
Shannon
9.1
9.1
The hotel is conveniently located to all attractions and facilities needed for a stay in Cairns! Hotel rooms were recently renovated and lovely and comfortable! We were there with our 2 and 4 yo daughters and we had plenty of room! We had a garden room that opened up into the garden with close access to the pool! It was fantastic! The girls could explore the garden, chase geckos and play!! Loved the 3 pools, children's pool plus 2 adult pools were great!
Minimal shade in pool area! Especially children as pool could do with a shade sail or umbrella like the top smaller pool. And not much shade or enough lounges available around pool due to fellow guests reserving sun lounges all day with the hotel towels and not using them! Very frustrating when you have two children and you cannot find a spot to put your belongings for the quick swim and splash with your children! It is not monitored at all.
🇺🇸
Maria
10
10
the room was lovely and spacious and clean. I was tired after all the tours I did so I ended up dining in the room and I found the menu to be very tasty. one caveat: there is a tour desk in the lobby however the terminal and dive shops and everything are just across the street. what is convenient is that you can book your tours from the lobby of the hotel however in hindsight I wished I had gone directly to the outfits across the street to make sure I got all the appropriate information. for example the woman at the hotel tour desk did not tell me that I needed a doctors note to do the intro diving reef tour because I take a mild medication and I had to scramble to get one while I was on the boat. she should have told me that. also I should have gone and gotten more detailed info on how the dive would work so that I would have a better time. I ended up having a very frazzled diving experience so booking that sort of tour would have been better at the actual tour desk.
just the tour desk situation with the doctors note thing was unfortunate. see note above.
🇦🇺
Sarah
8.2
8.2
Room was very clean and tidy. Housekeeping was amazing! Mai I think her name was, was very accomodating and lovely. Location was great it was within walking distance to everything we needed. We had a pool view which was good. It did get a little noisy throughout the day when kids were in the pool but that is to be expected.
I believe the manger could have been a little bit more available and helpful. To put that into context we had the pool deck collapse underneath us and there was no communication from the manager to see if anyone was alright or needed any assistance to get off the collapsed pool deck.
🇦🇺
Rishinarayanan
8.2
8.2
very nice and clean rooms, great location, good view of the sea. staff was friendly to provide access to the restaurant microwave to heat up some food.
the rooms were so far from the lifts, almost took 5 mins walk to get from room to reception. the buffet breakfast was ok, not much variety and same food almost every day. also, no barista coffee with breakfast. when you pay 430$ per day, you would expect the breakfast to be rather exceptional, also being in Cairns you would expect some of the tropical fruits would be available for breakfast, but nothing of that sort. microwaves in room would be great, but understand it could be a fire hazard. but most airbnbs have them these days, so you sort of expect them.
🇦🇺
Ying
10
10
Location, Club package (must do, value for money the most) with unlimited drinks and great canapes selection, Room quite spacious, mostly friend staff, especially the cleaners, got surprising Christmas gift and cards on Christmas eve and next morning. The Pool is the highlight and stayed in it for half a day on Christmas Day.
Kid plays piano quite a lot. Walked past, a piano at Level 1 which was laying there ideal. After checked with reception, they said can play at "sensible time", but when actually played, got told off by security and kid got a bit shocked/traumatized and was told that reception on day 1 was new to the hotel so was conveyed wrong info and the piano was in fact only for display. Feeling such a waste of resources... The process could have been better communicated . Breakfast could have a bit more varieties in food selection. Coffee could also be improved a bit. Ping Pong facilities are quite old, replacement rackets will be needed.
🇦🇺
Edward
8.2
8.2
The view was excellent and the room was a good size. The location was also very good - close to everything and in addition the staff were very helpful
A few things about the room. The shower was extremely noisy and the bathroom a bit dated - the shower over the bath for example. The Caroma WC has a concealed cistern and the buttons difficult to navigate: several pushes necessary. The overall room lighting was good but some strange decisions: why have such strongly lamped pendant fixtures over the beds?; why have such an elaborate wall light that looks like a post bracketed to the wall? and the "artwork" of the boats and wavy lines didn't work for me. There was one desk chair but as it is a recliner chair it was uncomfortable to use with the desk as it is too low. Perhaps dial down on the smell of the cleaning products in the lobby areas too.
🇦🇺
Kathy
8.2
8.2
Fantastic location - loved the beautiful view that the room and spacious balcony provided…just glorious! Pool is a pleasant relaxing area, with adjacent bar providing nice, affordable drinks and food. Hotel staff provided pleasant and accommodating service 😊
Terribly dated, worn and dishevelled furniture and fittings in room - also - most evidently in Horizon club area. Horizon club was not an area we wanted to spend time in. Unacceptable for a 5* hotel to have such grubby looking chairs and furniture. Breakfast was underwhelming, so we chose not to go there for evening drinks.
Attractions
Great Barrier Reef
0miCairns Esplanade Lagoon
0.1miGreen Island
0.1miMichaelmas Cay
0.2miCairns Aquarium
0.4miRusty's Markets
0.5miCairns Botanic Gardens
2.3miCentenary Lakes
2.3miBarron Gorge National Park
11.5miKuranda
11.8miAustralian Butterfly Sanctuary
11.9miHartley's Crocodile Adventures
14.2miLake Barrine
24.4miAtherton Tablelands
24.4miGranite Gorge Nature Park
29.6miAttractions
Great Barrier Reef
0miCairns Esplanade Lagoon
0.1miGreen Island
0.1miMichaelmas Cay
0.2miCairns Aquarium
0.4miRusty's Markets
0.5miCairns Botanic Gardens
2.3miCentenary Lakes
2.3miBarron Gorge National Park
11.5miKuranda
11.8miAustralian Butterfly Sanctuary
11.9miHartley's Crocodile Adventures
14.2miLake Barrine
24.4miAtherton Tablelands
24.4miGranite Gorge Nature Park
29.6miAirports
Cairns International Airport
2.9miThe Backyard
Cuisines
Seafood•0Ambiances
Family Friendly•ModernThe Backyard Deck
Cuisines
0•InternationalAmbiances
Family FriendlyPool Bar
Cuisines
0Ambiances
Family FriendlyLocation
OutdoorFeatures
Rooftop•Shallow endAge restrictions
Adults onlyAvailability
All seasonPet Friendly
Outdoor swimming pool
Kids' pool
Free wifi
Air conditioning
Kid-friendly buffet
Beach umbrellas
Beach chairs/Loungers
24-hour front desk
Mountain view
Ocean view
Non-smoking rooms
Live music/Performance
Bar
Fitness center
Garden view
Elevator
Room service
Restaurant
Picnic area
Sun deck
Garden
View
Patio
Terrace
Upper floors accessible by elevator
Free toiletries
Balcony
Hypoallergenic
Bathtub
Private Bathroom
Accessibility
Entire unit wheelchair accessible
Upper floors accessible by elevator
Activities
Diving
Fishing
Happy hour
Horseback riding
Live music/Performance
Live sports events (broadcast)
Ping-pong
Snorkeling
Temporary art galleries
Tennis court
Bathroom
Additional bathroom
Bathrobe
Bathtub
Free toiletries
Hairdryer
Private Bathroom
Shower
Slippers
Toilet
Toilet paper
Towels
Bedroom
Alarm clock
Linens
Wardrobe or closet
Business Facilities
Business center
Fax/Photocopying
Meeting/Banquet facilities
Cleaning Services
Daily housekeeping
Dry cleaning
Ironing service
Laundry
Food & Drink
Bar
Breakfast in the room
Coffee house on site
Fruit
Grocery deliveries
Kid-friendly buffet
Kids' meals
Minibar
Packed lunches
Restaurant
Snack bar
Special diet meals (on request)
Tea/Coffee maker
Vending machine (drinks)
Vending machine (snacks)
Wine/Champagne
Food & drink safety
Breakfast to-go containers
Delivered food covered securely
Food can be delivered to guest accommodation
Front Desk Services
24-hour front desk
ATM on site
Baggage storage
Concierge
Currency exchange
Express check-in/out
Invoice provided
Tour desk
General
Air conditioning
Convenience store on site
Designated smoking area
Elevator
Executive lounge access
Facilities for disabled guests
Hardwood or parquet floors
Hypoallergenic
Interconnecting room(s) available
Ironing facilities
Laptop size safe
Non-smoking rooms
Pet Friendly
Room service
Internet
Free wifi
Kitchen
Cleaning products
Electric kettle
Refrigerator
Living Area
Desk
Sitting area
Sofa
Media & Technology
Cable channels
Flat-screen TV
iPod dock
Pay-per-view channels
Radio
Satellite channels
Telephone
TV
Outdoors
Balcony
Garden
Outdoor furniture
Patio
Picnic area
Sun deck
Terrace
Parking
Parking
Parking On Site
Physical distancing
Cashless payment available
Contactless check-in/out
Screens or physical barriers between staff and guests in appropriate areas
Room Amenities
Iron
Socket near the bed
Safety & security
24-hour security
CCTV in common areas
CCTV outside property
Fire extinguishers
Key access
Key card access
Safe
Security alarm
Smoke alarms
Safety features
Access to healthcare professionals
First aid kits available
Shared stationery (e.g. printed menus, magazines, pens, paper) removed
Services
Wake-up service
Wake-up service/Alarm clock
Spa
Beach chairs/Loungers
Beach umbrellas
Fitness
Fitness center
Kids' pool
Locker rooms
Outdoor swimming pool
Transportation
Car rental
Shuttle service
View
City view
Garden view
Inner courtyard view
Mountain view
Ocean view
Pool view
View
From
$176Check-in
From 14:00
Check-out
Until 11:00
Pets
Pets are not allowed.
Internet
WiFi is available in the hotel rooms and is free of charge.
Age restrictions
The minimum age for check-in is 18
Parking
Public parking is available on site (reservation is not needed) and charges may apply.
Reservations
Call us for our best daily rates
+1-833-728-2041Children and beds
Child policies
Children of all ages are welcome.
Children 12 and above are considered adults at this property.
To see correct prices and occupancy info, add the number and ages of children in your group to your search.
Crib and extra bed policies
6+ years
12+ years
Extra bed upon request
$54 per person per day
The price in AUD has been converted to show you the approximate price in USD.
Additional fees are not calculated automatically in the total cost and will have to be paid for separately during your stay.
The maximum number of cribs, extra beds, and children allowed in existing beds can vary depending on the option booked.
All cribs and extra beds are subject to availability.
Cards accepted at this property
American Express,
Diners Club,
Visa,
Mastercard,
JCB,
Cash only,
Eftpos,
UnionPay
This property accepts cash.
What are the check-in and check-out times at Shangri-La The Marina, Cairns?
Shangri-La The Marina, Cairns permits check-ins after 02:00 PM and expects check-outs to be completed by 11:00 AM.
Does Shangri-La The Marina, Cairns provide parking options?
Yes, there is parking available at the hotel. Guests can use the on-site public parking, and there may be some charges applicable. No reservation is required for parking.
What's the nightly rate at Shangri-La The Marina, Cairns?
Accommodation at Shangri-La The Marina, Cairns starts as low as $176. Rates could differ based on your room selection and dates. Ensure to enter your dates for the most accurate pricing.
What types of rooms does Shangri-La The Marina, Cairns offer?
The hotel offers a variety of rooms, including the Club 1 Bedroom Suite, Deluxe Room, Executive Room, and 1 Bedroom Suite. All rooms are non-smoking and accommodate 1 adult with varying bed sizes from King to Queen to Twin. Room sizes range from 355 sqft to 624 sqft, and some rooms can accommodate up to 2 adults and 2 children. Additionally, some rooms offer sea or marina views.
What is there to do in Shangri-La The Marina, Cairns?
Guests at Shangri-La The Marina, Cairns, have a plethora of leisure amenities at their disposal. For a delectable dining experience, they can visit The Backyard offering modern ambiance and seafood cuisine, or The Backyard Deck with international menu, and Pool Bar with a family-friendly ambiance. They can also relax and unwind by the outdoor swimming pool or the kids' pool, while enjoying the picturesque mountain and ocean views. The hotel also offers a rooftop pool with a shallow end, perfect for adults seeking a peaceful swim. Those who are feeling a bit active can take advantage of the tennis court and fitness center. The hotel's garden, sun deck, and picnic area provide ideal spots for guests to soak in Cairns' natural beauty. For ultimate relaxation, they can avail of room service and free toiletries.
Does Shangri-La The Marina, Cairns feature a pool area?
The hotel has an outdoor rooftop pool available to guests year-round, with a shallow end. However, this pool is restricted to adults only.
Is there an in-house restaurant at Shangri-La The Marina, Cairns?
The hotel offers three on-site restaurants: The Backyard, The Backyard Deck, and Pool Bar. The Backyard offers seafood and modern cuisine with a family-friendly ambiance, while The Backyard Deck serves international cuisine and also has a family-friendly atmosphere. Additionally, the Pool Bar provides a family-friendly setting for guests to enjoy, although specific cuisine options are not mentioned.
Which payment methods are supported by Shangri-La The Marina, Cairns?
The Shangri-La The Marina, Cairns accepts cash as a payment method, in addition to American Express, Diners Club, Visa, Mastercard, JCB, Eftpos, and UnionPay.
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