Call for great rates
+1-833-728-20411,606 reviews
From
$59218 Ski Mountain Road, Gatlinburg, 37738, US
Reservations:
+1-833-728-20411,606 reviews
1/33
From
$59Call for great rates
+1-833-728-2041Free parking
Pet Friendly
Outdoor swimming pool
Free wifi
Air conditioning
Beach chairs/Loungers
24-hour front desk
Non-smoking rooms
Welcome to SureStay Plus Hotel by Best Western Gatlinburg! Our charming 3-star hotel in Gatlinburg, Tennessee is the perfect destination for your next adventure. Situated just 0.9mi from the city center, you'll be close to all the action while enjoying the tranquil surroundings.
With 1606 rave reviews, you can trust that our hotel will provide a comfortable and enjoyable stay. Start your day off right with our complimentary breakfast, and then take a dip in the outdoor swimming pool to cool off. Our pet-friendly hotel offers free WiFi, air conditioning, and a 24-hour front desk for your convenience.
The SureStay Plus Hotel by Best Western Gatlinburg features a range of amenities to ensure a relaxing stay. Enjoy the beautiful river view from your balcony, or take advantage of the free toiletries provided in your private bathroom. The hotel also offers a business center, free parking, and upper floors accessible by elevator.
Come and experience the beauty of Gatlinburg while enjoying the comfort and convenience of SureStay Plus Hotel by Best Western. With prices starting from $59, you won't want to miss out on this incredible deal. Book your stay today!
When it's time to cool off and take a break from the summer heat, you can head to our inviting outdoor swimming pool. Lounge on a comfortable chair while enjoying the warm weather and beautiful surroundings. Please note that our pool is only available seasonally. Take a refreshing dip and relax as you soak up the sun. Please be aware that the pool is for adults only, offering a serene and peaceful atmosphere.
At SureStay Plus Hotel by Best Western Gatlinburg, we strive to make your stay as convenient as possible. We accept a variety of payment methods to ensure a hassle-free experience. Discover, Visa, Diners Club, JCB, Mastercard, American Express, and Carte Blanche are all accepted. Please note that we do not accept cash. You can relax knowing that we have a payment option that works for you, making it even easier to book your stay.
Looking for the perfect room to suit your needs? We offer a variety of comfortable and spacious room types for you to choose from. Our King Suite with Sofa Bed is perfect for families or larger groups, accommodating up to four adults and three children. Enjoy the extra space in our suite, complete with one king-size bed and a sofa bed. If you prefer a room with a balcony, our King Room with Balcony is a great choice. With ample space for two adults and one child, this cozy room features one king-size bed and a balcony where you can enjoy the breathtaking views of Gatlinburg.
Closest airports
McGhee Tyson Airport
27.1miAsheville Regional Airport
58.5miFree parking
Pet Friendly
Outdoor swimming pool
Free wifi
Air conditioning
Beach chairs/Loungers
24-hour front desk
Non-smoking rooms
River view
Elevator
Business center
Upper floors accessible by elevator
Free toiletries
Balcony
Private Bathroom
Parking On Site
King Suite with Sofa Bed
1 King Size Bed
250 sqft
River view
Private Bathroom
Balcony
Microwave
x4
+
x3
Experience the ultimate relaxation in our King Suite with Sofa Bed, offering spacious comfort of 248 sqft for up to 4 adults and 3 children. Unwind on the balcony while enjoying a stunning river view or indulge in the convenience of the in-room microwave and refrigerator.
King Room with Balcony
1 King Size Bed
205 sqft
River view
Private Bathroom
Balcony
Microwave
+
Our King Room with Balcony offers a spacious and comfortable stay for couples or small families. Enjoy the breathtaking river view from your own private balcony, and relax in the modern amenities such as a flat-screen TV, microwave, and air conditioning. Sleep soundly in the king-size bed and wake up refreshed to explore all that our hotel has to offer.
King Room - Disability Access
1 King Size Bed
205 sqft
River view
Private Bathroom
Balcony
Microwave
+
Experience comfort, convenience, and stunning river views in our King Room - Disability Access. This spacious and thoughtfully designed room features a private balcony, modern amenities, and easy accessibility to ensure a memorable stay for two adults and one child.
King Suite with Sofa Bed - Disability Access
1 King Size Bed
250 sqft
River view
Private Bathroom
Balcony
Microwave
x4
+
x3
Indulge in the comfort of our spacious King Suite with Sofa Bed - Disability Access, boasting a generous 248 sqft and featuring a stunning river view, private balcony, and a range of modern amenities such as a microwave and flat-screen TV. With the ability to accommodate 4 adults and 3 children, this accessible suite offers the perfect blend of luxury and functionality for your stay.
Queen Room with Two Queen Beds with Balcony
2 Queen Size Beds
205 sqft
River view
Private Bathroom
Balcony
Microwave
x4
+
x3
Relax and enjoy stunning river views from the balcony of our spacious Queen Room with Two Queen Beds. With accommodations for up to 4 adults and 3 children, this family-friendly room offers all the comforts you need for a delightful stay, including a private bathroom, microwave, flat-screen TV, and more.
Queen Suite with Balcony
1 Sofa Bed
2 Queen Size Beds
250 sqft
River view
Private Bathroom
Balcony
Microwave
x6
+
x4
Experience luxury and comfort in our spacious Queen Suite, featuring stunning river views from your private balcony. With enough room to accommodate up to 6 adults and 4 children, this suite offers a cozy sofa bed, two queen size beds, and a range of amenities including a flat-screen TV, microwave, and refrigerator for your convenience.
7.6
1,606 reviewsFrom
$59Categories of assessments
Cleanliness
Comfort
Location
Facilities
Staff
Value for money
WiFi quality
Breakfast
Featured reviews:
🇺🇸
Elba
10
10
I like the location, close to many nice places in Gatlinburg. I love the river in the back, it make me relax and remenber my childhood.
That I did not have more time to enjoy the pool.
🇺🇸
Tracy
8.2
8.2
the rooms were recently updated. Very nice and lighting was bright! lol Breakfast was loved. Staff very friendly and helpful. Rooms were very clean and comfortable. Pool was small but enjoyable. They just put brand new table and chairs in pool area, which made comfort much better.
They only had one fruit available for breakfast. Oranges… A variety would of been much better, as my granddaughter only likes on fruit right now. Pastries were not available daily. It is as if they rotated between bacon or sausage and bagels and pastries daily. Breakfast was delicious.
🇺🇸
Jennifer
8.2
8.2
Great location with privacy, outdoor space ( balcony)and calming environment away from the main strip, but within walking distance of the fun. Good selection for breakfast items.
Beds were rather uncomfortable and no hot water towards the end of my stay.
🇽🇦
Jackson
8.2
8.2
Room was clean and comfortable with a great view over the river from a suite on the 6th floor. Fresh renovations to bathroom and room. Can't beat the price, short walk to parkway.
Parking is limited .
🇺🇸
Dar
9.1
9.1
Loved the room itself and the balcony. Was very clean and very comfortable.
Was given 2 bottles of conditioner and no shampoo
🇺🇸
Alice
8.2
8.2
I worked remotely the entire week at this hotel and never had any Wifi issues with my latop. I didn't realize what a good location this was either. It's right on the edge of town and you can literally walk into the national park. You get to avoid most of the traffic of town, but everything's within an easy walk. The balcony and river was fun. The room was set up well too. I'd come back here.
I could never get my phone to connect to the wifi. I tried submitting their ticket system and tried all week, but no dice. Luckily my laptop had no issues so I was fine in that regard
🇺🇸
Tiffany
8.2
8.2
The location wasn’t too far from attractions and was on the creek which was so nice! The king suite room was very spacious and updated. The king bed was so comfortable and the furniture in the room was as well. Plenty of room for my small girls to run around. Breakfast offerings were also good the 2 mornings we were there.
The floors needed to be mopped and/or vacuumed. Our feet were dirty from the floors. I actually took a wet towel and mopped over the laminated parts of the room and it was filthy. Nothing is worse than getting out the shower and your feet being dirty again from your room. Please tell housekeeping a room isn’t cleaned if they aren’t vacuuming and mopping each and every time. Otherwise from the floor, the room was clean.
🇺🇸
Victoria
8.2
8.2
The view, location, and the price!
Could have been cleaned a little better. Room smelt like urine.
🇺🇸
Deb
9.1
9.1
Our hotel was located at the end of the strip, which I REALLY enjoyed.Our hotel was close to everything BUT far enough away to NOT hear all the noise from the strip. We were able to walk everywhere we wanted to go and still be in close proximity to our room. The hotel was VERY clean, the rooms were clean, well stocked, smelled good and had a beautiful river view from the balcony. The staff, from the check-in desk to housekeeping were very nice and accommodating. We didn't get to enjoy the pool due to the rain BUT the pool area was spotless and the pool was very clean. 10/10 recommend this place
Nothing...it was a very pleasant stay
🇺🇸
S
10
10
The outside looks questionable but the inside was perfect (Room 203). The room was spacious and clean, staff professional upon checkin and checkout, had river view with balcony. The temperature got to 39 F, thankfully the heater thermostat went to 85 F so the room for nice and warm. The bathroom had toilet and shower (hot water and great water pressure) while sink was outside bathroom. Huge flatscreen TV with sufficient cable channels. Hot breakfast of eggs, toast/bagels, sausage, apple/orange/grape juice, yogurt, cereal, milk with condiments (jelly, peanut butte, honey, cream cheese, salt/pepper and butter). Will definitely stay here in future. It is about 20-30 minute walk from the Aquarium. On the “outskirts/end” of Gaitlinburg lodging area but the trolley stop is not far from hotel.
Low flow toilet, we had to ask front desk for plunger to get toilet unclogged.
Attractions
Mysterious Mansion
0.5miRipley's Aquarium of the Smokies
0.8miRipley's Believe It or Not! Gatlinburg
0.8miSweet Fanny Adams Theatre
0.9miMain Event Theater
6.7miRed Skelton Tribute Theater
7.5miGrand Majestic Dinner Theater
7.9miTitanic Pigeon Forge
8.4miNASCAR SpeedPark Smoky Mountains
9.2miFoxfire Mountain Adventure Park
11.2miOconaluftee Indian Village
19miMuseum of the Cherokee Indian
19.4miGreat Smoky Mountains Railroad (GSMR)
19.6miSt. John’s Cathedral
28.3miWheels Through Time Museum
28.5miAttractions
Mysterious Mansion
0.5miRipley's Aquarium of the Smokies
0.8miRipley's Believe It or Not! Gatlinburg
0.8miSweet Fanny Adams Theatre
0.9miMain Event Theater
6.7miRed Skelton Tribute Theater
7.5miGrand Majestic Dinner Theater
7.9miTitanic Pigeon Forge
8.4miNASCAR SpeedPark Smoky Mountains
9.2miFoxfire Mountain Adventure Park
11.2miOconaluftee Indian Village
19miMuseum of the Cherokee Indian
19.4miGreat Smoky Mountains Railroad (GSMR)
19.6miSt. John’s Cathedral
28.3miWheels Through Time Museum
28.5miAirports
McGhee Tyson Airport
27.1miAsheville Regional Airport
58.5miLocation
OutdoorAge restrictions
Adults onlyAvailability
SeasonalFree parking
Pet Friendly
Outdoor swimming pool
Free wifi
Air conditioning
Beach chairs/Loungers
24-hour front desk
Non-smoking rooms
River view
Elevator
Business center
Upper floors accessible by elevator
Free toiletries
Balcony
Private Bathroom
Parking On Site
Accessibility
Upper floors accessible by elevator
Activities
Hiking
Bathroom
Bathtub or shower
Free toiletries
Hairdryer
Private Bathroom
Shower
Toilet
Toilet paper
Towels
Bedroom
Alarm clock
Linens
Business Facilities
Business center
Fax/Photocopying
Food & Drink
Tea/Coffee maker
Vending machine (drinks)
Food & drink safety
Food can be delivered to guest accommodation
Front Desk Services
24-hour front desk
Invoice provided
General
Air conditioning
Carpeted
Designated smoking area
Elevator
Facilities for disabled guests
Family rooms
Heating
Ironing facilities
Non-smoking rooms
Pet Friendly
Internet
Free wifi
Kitchen
Microwave
Refrigerator
Living Area
Sofa
Media & Technology
Cable channels
Flat-screen TV
Radio
Satellite channels
Telephone
TV
Outdoors
Balcony
Outdoor furniture
Parking
Free parking
Parking On Site
Physical distancing
Screens or physical barriers between staff and guests in appropriate areas
Room Amenities
Iron
Socket near the bed
Sofa bed
Safety & security
CCTV in common areas
CCTV outside property
Fire extinguishers
Key card access
Smoke alarms
Safety features
Shared stationery (e.g. printed menus, magazines, pens, paper) removed
Services
Wake-up service
Spa
Beach chairs/Loungers
Outdoor swimming pool
View
River view
From
$59Check-in
From 15:00
Check-out
Until 11:00
Pets
Pets are not allowed.
Internet
WiFi is available in the hotel rooms and is free of charge.
Age restrictions
The minimum age for check-in is 18
Parking
Free public parking is available on site (reservation is not needed).
Reservations
Call us for our best daily rates
+1-833-728-2041Children and beds
Child policies
Children of all ages are welcome.
Children 18 and above are considered adults at this property.
To see correct prices and occupancy info, add the number and ages of children in your group to your search.
Crib and extra bed policies
No capacity for extra beds or cribs.
Cards accepted at this property
Discover,
American Express,
JCB,
Visa,
Diners Club,
Mastercard,
Carte Blanche
This property does not accept cash.
What are the check-in and check-out times at SureStay Plus Hotel by Best Western Gatlinburg?
Your reservation at SureStay Plus Hotel by Best Western Gatlinburg includes a check-in time of 03:00 PM and a check-out time of 11:00 AM.
Does SureStay Plus Hotel by Best Western Gatlinburg come with parking?
Yes, there is convenient on-site public parking available at SureStay Plus Hotel by Best Western Gatlinburg. The best part is, it is free of charge! No need to worry about making a parking reservation, just find a spot and enjoy your stay.
What's the nightly rate at SureStay Plus Hotel by Best Western Gatlinburg?
Starting rates at SureStay Plus Hotel by Best Western Gatlinburg begin from $59. However, prices can vary based on room type and selected dates. Please enter your dates for accurate pricing.
What are the room types available at SureStay Plus Hotel by Best Western Gatlinburg?
The hotel offers a variety of room types including Suites and Double rooms. The room sizes range from 205 sqft to 248 sqft. Smoking is not allowed in any of the rooms. The occupancy varies depending on the room type, accommodating between 2 to 6 adults and 1 to 4 children. Bed sizes include King and Queen beds, as well as sofa beds in some of the suites.
What are the main attractions at SureStay Plus Hotel by Best Western Gatlinburg?
Guests staying at SureStay Plus Hotel by Best Western Gatlinburg can enjoy their leisure time in a variety of ways. One of the main highlights is the outdoor swimming pool. It is a perfect spot to cool off and relax under the sun. However, it is important to note that the pool is only available during the season and has an age restriction policy.
In addition to the pool, guests can also make use of the beach chairs and loungers provided by the hotel, allowing them to enjoy some peaceful moments by the poolside. Furthermore, for those who need to take care of business matters, a business center is also available on-site.
For outdoor enthusiasts, the hotel's location offers the opportunity for hiking. Whether guests want to explore the nearby trails or simply take a leisurely stroll amidst nature, this amenity provides a wonderful opportunity for connecting with the outdoors.
Is there a swimming pool at SureStay Plus Hotel by Best Western Gatlinburg?
The hotel has a seasonal outdoor pool available for guests. There are age restrictions, as it is for adults only.
Which payment methods are supported by SureStay Plus Hotel by Best Western Gatlinburg?
SureStay Plus Hotel by Best Western Gatlinburg does not accept cash as a payment method. However, they accept various credit card options including Discover, Visa, Diners Club, JCB, Mastercard, American Express, and Carte Blanche.
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