Residence Inn by Marriott Columbus Polaris

Great value for money. Front desk staff and the breakfast lady were super nice and friendly.

The house keeping was terrible. I could see dust in parts of the room when we checked in. They have "scheduled cleaning" every 4 days. Firstly, that lady asked us to "step out of the room" if we want cleaning. Secondly, she did nothing but change the sheets and towels. The room was as is. She didn't sweep the kitchen area, bathroom floor or vacuum the carpet. I was so bad but let it go thinking we're checking out in another 4 days. Apart from this experience, everything else was great. :)

The room was spacious! My husband and two kids had the perfect amount of room! We were very comfortable & we enjoyed the breakfast!

The mold behind the caulking in the shower & my bed skirt was ripped. The person who checked us in didn't give any information really about our stay, check out time or the $30 hold on my card ... pool hours or other things you offered like laundry and work out room.

In town for a cheer competition. We booked at Residencd Inn Polaris and were extremely happy with the room and whole property. We ended up extending our stay and canceling a hotel in downtown Columbus by the convention center. The staff is amazing! The room was perfect. Breakfast fantastic.

The location was great. I didn’t have the breakfast. I booked the room online through Booking. I paid for king size bed but when I arrived ALL king bedrooms were sold out. However, I booked this room due to home power outage. I was very pleased with the hotel and rested well. Thanks

I stayed overnite as I traveled from Youngstown to Ohio State's College of Vet Med to have my old cat Toby evaluated. I loved the room and so did he. The staff was very cordial on the late check-in, for breakfast in the morning and upon checking out. I will stay here the next time I am in Columbus.

Nothing

Evening staff was great and accommodating. The rooms were clean and they were observing Covid protocols. It’s close to everything and the hotel was quiet. The pool was open, but you only get 1 hour per day to swim (sign up sheet). The rooms have all the amenities you need.

The pull out sofa bed mattresses need replaced. They are as thin as paper. Our seven year old couldn’t sleep comfortably on it, so she slept on the sofa itself. The breakfast was mediocre, I’d assume due to Covid and new procedures, but the hot item was not tasty. It would be nice to have a hot tub.

The outdoor patio and room were great. We would have enjoyed staying there for a couple of days if we could have spent more time in the area. The kitchenette was adequately furnished.

The breakfast was not as good as the Marriott at Easton where they cook it to order. They did have plenty to choose from as far as cold selections were concerned and you could toast your bread, bagels etc.

breakfast was decent , not great ( if compared to a seat down type) Not complaining, I liked it

its not that I didn't like, for it being a self serve type, I don't have a problem with it

The room was amazing. The staff was very helpful. The bed was the most comfortable bed I ever slept in a hotel. Just need bigger pillows.

No toilet paper had to call staff to bring some but they did right away so i forgive that. Just don't understand why there wasnt any to start.

Fantastic location. Lots of space. Great staff. Clean. Modern

Would have been nice if they serviced the room every day