Call for great rates
+1-833-728-20411,738 reviews
From
$854 Roberts Rd, Asheville, 28803, US
Reservations:
+1-833-728-20411,738 reviews
1/33
From
$85Call for great rates
+1-833-728-2041Pet Friendly
Indoor swimming pool
Free Private Parking
Free wifi
Air conditioning
Beach chairs/Loungers
24-hour front desk
Mountain view
Welcome to Brookstone Lodge near Biltmore Village, Ascend Hotel Collection! Located in Asheville, North Carolina, just 3.7mi from the city center, our 3-star hotel offers a perfect base for your adventures in the area. With 1738 reviews, you can trust that our guests have had a wonderful stay.
Start your day off right with our complimentary breakfast before heading out to explore the beautiful surroundings. Enjoy the convenience of our pet-friendly accommodations and take a dip in our indoor swimming pool. With free WiFi and private parking, you'll have everything you need for a comfortable stay. For those looking to stay active, take advantage of our fitness center, or enjoy a round of golf at the nearby course (additional charges apply). Our 24-hour front desk is always available to assist you with any questions or requests.
Relax in our non-smoking rooms with air conditioning and take in the mountain and landmark views. Our hotel is wheelchair accessible and has a variety of amenities to cater to all guests. Whether you're here for business or leisure, our business center and room service are available for your convenience. At Brookstone Lodge near Biltmore Village, Ascend Hotel Collection, we strive to provide a memorable experience for every traveler. Book your stay with us today starting from $85 and let us take care of the rest!
Looking to relax and unwind? Our hotel features two indoor pools for your enjoyment. The first pool is available all year round and is an adults-only pool, perfect for a quiet and serene swimming experience. We also have a shallow end in this pool, making it suitable for guests of all ages. The second pool is also available year-round and is heated for your comfort. Take a dip and let your worries melt away as you enjoy a refreshing swim. Whether you prefer a peaceful swim or a warm and cozy experience, our pools have got you covered!
At Brookstone Lodge near Biltmore Village, Ascend Hotel Collection, we strive to make your stay as easy and convenient as possible. We accept various payment methods, including American Express, Mastercard, Visa, and Discover. Please note that cash is not accepted as a form of payment. Rest assured that you can easily settle your bill with your preferred payment option, giving you one less thing to worry about during your stay.
Looking for the perfect room to suit your needs? Our hotel offers a variety of room types to cater to different preferences. Whether you're traveling with family, friends, or alone, we have the perfect accommodation for you. Choose from our spacious Queen Rooms with Two Queen Beds, perfect for families or groups, or our cozy Queen Rooms for a comfortable stay. If you're looking for a larger space, our Family Rooms are equipped with a sofa bed and two queen-size beds, accommodating up to six adults and four children. For a more luxurious stay, our King Suites offer a king-size bed and a sofa bed, perfect for those seeking a little extra indulgence. No matter which room you choose, you can expect a non-smoking environment and a comfortable night's sleep in our well-appointed rooms.
Book your stay at Brookstone Lodge near Biltmore Village, Ascend Hotel Collection today and experience the best that Asheville has to offer. Our friendly staff, convenient amenities, and comfortable accommodations await you. Starting from just $85, it's time to treat yourself to a memorable stay in Asheville. Don't wait, book your adventure now!
Closest airports
Asheville Regional Airport
8.2miGreenville–Spartanburg International Airport
48.6miPet Friendly
Indoor swimming pool
Free Private Parking
Free wifi
Air conditioning
Beach chairs/Loungers
24-hour front desk
Mountain view
Non-smoking rooms
Fitness center
Landmark view
Elevator
Room service
Picnic area
Sun deck
Wheelchair accessible
Business center
Free toiletries
Bathtub
Private Bathroom
Parking On Site
Queen Room - Non-Smoking
1 Queen Size Bed
250 sqft
Mountain view
City view
Private Bathroom
Bathtub
+
Indulge in the comfort of our Queen Room - Non-Smoking, perfectly designed for a memorable stay. Enjoy breathtaking mountain and city views from the privacy of your room, while savoring a hot cup of coffee or tea made right in your own coffee machine. Revitalize in the luxurious bathtub or invigorating shower, and rest easy in the plush Queen size bed.
Family Room - Non-Smoking
1 Sofa Bed
2 Queen Size Beds
250 sqft
Mountain view
Bathtub
Air conditioning
Tea/Coffee maker
x6
+
x4
Welcome to our spacious and smoke-free Family Room! With 248 sqft of space, this room can comfortably accommodate up to 6 adults and 4 children. Enjoy stunning mountain views, a relaxing bathtub, air conditioning, and other convenient amenities such as an iron and tea/coffee maker.
King Suite - Non-Smoking
1 King Size Bed
1 Sofa Bed
250 sqft
Mountain view
Private Bathroom
Bathtub
Coffee machine
+
Escape to our luxurious King Suite, where you can enjoy breathtaking mountain views from the comfort of your private sanctuary. Unwind in the spacious 248 sqft suite, featuring a plush king-size bed, a cozy sofa bed, and top-notch amenities like a soothing bathtub and a convenient coffee machine.
Queen Room with Two Queen Beds - Accessible/Non-Smoking
2 Queen Size Beds
250 sqft
Mountain view
City view
Private Bathroom
Bathtub
x4
+
x3
Welcome to our spacious and accessible Queen Room with Two Queen Beds, perfect for families of up to 4 adults and 3 children. Enjoy breathtaking views of the mountains and city, along with a private bathroom, bathtub, coffee machine, and other essential amenities to ensure a comfortable stay.
Queen Room with Two Queen Beds - Non-Smoking
2 Queen Size Beds
250 sqft
Mountain view
Landmark view
City view
Private Bathroom
x4
+
x3
Welcome to our spacious Queen Room with Two Queen Beds! This cozy, non-smoking space is perfect for families, accommodating up to 4 adults and 3 children. Enjoy breathtaking mountain, landmark, and city views, along with a private bathroom, bathtub, coffee machine, air conditioning, and more.
King Room - Non-Smoking
1 King Size Bed
250 sqft
Mountain view
Bathtub
Coffee machine
Air conditioning
+
Indulge in the spaciousness of our King Room - Non-Smoking, featuring a comfortable King size bed and stunning mountain views. Relax in the bathtub, enjoy a cup of coffee from our provided coffee machine, and experience true comfort with air conditioning and complimentary toiletries. With room to accommodate 2 adults and 1 child, this is the perfect retreat for your stay.
8.1
1,738 reviewsFrom
$85Categories of assessments
Cleanliness
Comfort
Location
Facilities
Staff
Value for money
WiFi quality
Breakfast
Featured reviews:
🇺🇸
Andy
8.2
8.2
I did like the location. Was nice and secluded while still within a short driving distance from everything we did.
I did not like the no pet policy. I was disappointed with the breakfast. For the money it needs to improve by leaps and bounds. Or just don't have breakfast. I was given the horrible excuse of COVID. People, COVID is over two years old if you haven't learned to live with it you need to reach out to other companies who have. At this point it's just a "lazy" or "ignorance" excuse not to do something.
🇺🇸
Cuej
8.2
8.2
The beds were comfortable. The staff was friendly and helpful. The hotel is in a really good location.
The fan in the bathroom doesn't turn on when you turn in the lights. So, the bathroom holds a lot of humidity. The room is humid as well unless you have the AC turned down low. The housekeeping ladies were loud during the morning hours when we were trying to rest after working night shift. By loud, I mean yelling to each other down the hall, hitting up against our door with their equipment multiple times, excessively slamming doors next to us and across from us despite having the"do not disturb" sign on the door.
🇺🇸
Carol
8.2
8.2
Check in was easy, But room wouldn't be ready for 3 hours, cleaning staff were at lunch. However when explained that we had a wedding to get ready for, I was offered immediate check-in to the same Rm. # but for an additional charge of $25.00. Either the room was ready or not - - it didn't change readiness in 2 minutes - just in $$. All else was good, great room, and friendly staff.
Since the room was actually ready immediately, it would have been better business not to charge for an early check-in. You know? " Service with a smile- the customer comes first," and no room changes or extra clean-up was involved since my room was already confirmed and ready for occupancy. Small item , but irritating. I had ironing to do for husband and self,+ bathing, and dressing and really needed the time. So I paid in $$
🇺🇸
Amika
9.1
9.1
I never stayed at a Lodge before because I always taught about the one the begins with an E and no shade but it's a no for me. However after seeing the pictures and the pricing I decided to book the room here. This is a great location if heading to Biltmore or around town. We frequently visit Asheville but this was our first stay at this hotel. The room was clean and the beds were comfortable. It was spacious and I loved the extra seating and tables as well. We didn't visit the pool because we were exhausted. Breakfast was good typical continental set up and the staff kept on top of things when they got low. The water pressure in the shower was amazing and parking was onsite and easy.
The bathroom lighting could've been a little brighter to me. My husband didn't notice at all but I love a well lit bathroom vanity area especially when applying makeup. However this is Asheville so a little powder, brow and mascara is all you need.
🇺🇸
Nicole
8.2
8.2
Location was just off the interstate and was about 10 minutes from downtown. The Biltmore Estate was about 5 minutes away. Easy access to the mountains as well. The breakfast was simple and included fried eggs, sausages, waffles, cereal, oatmeal, bagels, pastries, juices, and coffee. The room and lobby area was overall nice and clean. And it was quiet
I was content with most things.
🇺🇸
Brenda
8.2
8.2
Room was clean, close to everything . Friendly staff. After putting us in the wrong room, when I brought it to their attention, they quickly put us in the right room.
They advertised a mountain window view. They did not have any mountain window views. They should not be advertising this feature, as that was one of the reasons, that I booked that particular room. Very disappointed and angry.
🇺🇸
Cheryl
9.1
9.1
I was there for two nights and never met a staff member that wouldn't go out of their way to make us happy. I was very pleased with them. Though the facility was a little out of the way, the price well made up for it. Thank you for a great stay. The walls were very thick and I never heard the people in the room beside me, only those in the halls. A big plus for me! Plenty of room for our family of four to move around as well.
Those pull out couches are so uncomfortable. My son just laid his sheet on the couch itself and slept on it.
🇺🇸
Laura
8.2
8.2
The room was clean and spacious. We could've used some more drawers for belongings (there was only one). The location was great for us for our trip to the Biltmore Estate, and access to the highway for access to restaurants and to venture further out.
Only a couple of things that could have been better: It would have been nice to be able to check in early so we could do so prior to our wedding rehearsal. Also, breakfast was a bit underwhelming; there was food, but no hot breakfast other than waffles you made yourself or breakfast sandwiches to put in the microwave.
🇺🇸
Penney
10
10
We absolutely loved this place! Everything about it - size, location, cleanliness, bed was the most comfortable ever at a hotel! Sheldon checked us in and he was wonderful! The window treatment was unique - 2 blinds, one sheer to let light in and one room darkening. Brilliant! So much better than heavy drapes. Will definitely stay here again!!
Check-out person wasn't very friendly.... had one small issue of the refrigerator freezing our food and the control knob was broken so we couldn't adjust the temp. I shared that at checkout just so they could fix it for the next guest, and she seemed uninterested, no "customer service recovery" attempt. It was fine, but, for someone else it might have been a much bigger issue.....
🇺🇸
Bobby
8.2
8.2
it was in a convenient spot. right off the interstate, close to biltmore house and downtown area. breakfast was included with the stay. Sheldon at the front desk was very nice and very helpful.
Pool and fitness center were small. no jacuzzi anymore. even though it was a heated pool the water was cold and not as clean as it should have been. since we were only staying four nights we didn’t have housekeeping. we had to bag our own garbage and leave it by the door. we had to get our own towels and toilet paper when we needed replacements.
Attractions
Biltmore Estate
2.1miRiver Arts District
3.4miAttractions
Biltmore Estate
2.1miRiver Arts District
3.4miAirports
Asheville Regional Airport
8.2miGreenville–Spartanburg International Airport
48.6miLocation
IndoorFeatures
Shallow end•HeatedAge restrictions
Adults onlyAvailability
All seasonLocation
IndoorFeatures
Shallow end•HeatedAge restrictions
Adults onlyAvailability
All seasonPet Friendly
Indoor swimming pool
Free Private Parking
Free wifi
Air conditioning
Beach chairs/Loungers
24-hour front desk
Mountain view
Non-smoking rooms
Fitness center
Landmark view
Elevator
Room service
Picnic area
Sun deck
Wheelchair accessible
Business center
Free toiletries
Bathtub
Private Bathroom
Parking On Site
Accessibility
Auditory guidance
Lowered sink
Raised toilet
Toilet with grab rails
Visual aids (Braille)
Visual aids (tactile signs)
Wheelchair accessible
Activities
Cycling
Golf course
Hiking
Tour or class about local culture
Bathroom
Bathtub
Free toiletries
Private Bathroom
Shared bathroom
Shower
Toilet paper
Business Facilities
Business center
Fax/Photocopying
Cleaning Services
Dry cleaning
Food & Drink
Coffee house on site
Snack bar
Tea/Coffee maker
Vending machine (drinks)
Vending machine (snacks)
Food & drink safety
Breakfast to-go containers
Delivered food covered securely
Front Desk Services
24-hour front desk
ATM on site
Concierge
Invoice provided
General
Air conditioning
Convenience store on site
Designated smoking area
Elevator
Facilities for disabled guests
Family rooms
Heating
Interconnecting room(s) available
Non-smoking rooms
Pet Friendly
Room service
Smoke-free property
Internet
Free wifi
Kitchen
Coffee machine
Living Area
Sofa
Media & Technology
TV
Outdoors
Outdoor fireplace
Outdoor furniture
Picnic area
Sun deck
Parking
Free Private Parking
Parking On Site
Physical distancing
Cashless payment available
Screens or physical barriers between staff and guests in appropriate areas
Room Amenities
Iron
Safety & security
CCTV in common areas
CCTV outside property
Fire extinguishers
Key access
Key card access
Security alarm
Smoke alarms
Safety features
First aid kits available
Shared stationery (e.g. printed menus, magazines, pens, paper) removed
Spa
Beach chairs/Loungers
Fitness
Fitness center
Indoor swimming pool
View
City view
Landmark view
Mountain view
From
$85Check-in
From 16:00
Check-out
Until 11:00
Pets
Pets are not allowed.
Internet
WiFi is available in all areas and is free of charge.
Age restrictions
The minimum age for check-in is 21
Curfew
Come and go whenever you want
Parking
Free private parking is available on site (reservation is not needed).
Reservations
Call us for our best daily rates
+1-833-728-2041Children and beds
Child policies
Children of all ages are welcome.
Children 18 and above are considered adults at this property.
To see correct prices and occupancy info, add the number and ages of children in your group to your search.
Crib and extra bed policies
No capacity for extra beds or cribs.
Cards accepted at this property
American Express,
Discover,
Mastercard,
Visa
This property does not accept cash.
When are the check-in and check-out times for Brookstone Lodge near Biltmore Village, Ascend Hotel Collection?
Planning to stay at Brookstone Lodge near Biltmore Village, Ascend Hotel Collection? Kindly note that you can check in after 04:00 PM and before 11:00 AM is when you'll need to check out.
Is there parking available at Brookstone Lodge near Biltmore Village, Ascend Hotel Collection?
Yes, there is ample parking available at the hotel, and it is completely free for guests. The hotel offers private on-site parking, ensuring that guests can conveniently park their vehicles without any hassle. Additionally, there is no need to make a reservation for parking, making it even more convenient for guests to use the available parking facilities.
What are the rates at Brookstone Lodge near Biltmore Village, Ascend Hotel Collection?
For stays at Brookstone Lodge near Biltmore Village, Ascend Hotel Collection, prices generally start at $85. However, your final rate might differ due to room types and date selections. To know the exact cost, specify your dates.
What types of rooms does Brookstone Lodge near Biltmore Village, Ascend Hotel Collection offer?
The Brookstone Lodge near Biltmore Village offers a variety of room types, including Queen Rooms with two Queen beds, Family Rooms, King Suites, and King Rooms. All rooms are non-smoking and have a room size of 248 sqft. The Queen Rooms can accommodate 2 adults and 1 child, while the Family Rooms can accommodate 4 adults and 3 children or 6 adults and 4 children. The King Suites and King Rooms can accommodate 2 adults and 1 child and have a King size bed.
Where can guests find entertainment in Brookstone Lodge near Biltmore Village, Ascend Hotel Collection?
Guests at the Brookstone Lodge near Biltmore Village can enjoy their time at the hotel by taking advantage of the leisure amenities provided. The hotel features two indoor swimming pools, both of which are available all season. One of the pools has a shallow end, while the other is heated. However, both pools have age restrictions and are for adults only.
In addition to the pools, guests can also engage in other leisure activities such as cycling and hiking. The hotel also offers a golf course for guests who enjoy playing golf. For those looking to relax and soak up the sun, there is a sun deck and beach chairs/loungers available.
For guests who want to stay active during their stay, the hotel has a fitness center equipped with the necessary equipment. There is also an outdoor fireplace where guests can gather and unwind.
Does Brookstone Lodge near Biltmore Village, Ascend Hotel Collection feature a pool area?
The Brookstone Lodge near Biltmore Village, Ascend Hotel Collection has two pools. Pool 1 is an indoor pool available all year round, with a shallow end. There are age restrictions, allowing only adults to use the pool. Pool 2 is also an indoor pool available all year round and is heated, with the same age restrictions in place.
Can I use my credit card at Brookstone Lodge near Biltmore Village, Ascend Hotel Collection?
No, you cannot use cash to pay for your stay at Brookstone Lodge near Biltmore Village, Ascend Hotel Collection. However, they do accept credit cards such as American Express, Mastercard, Visa, and Discover.
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