The cleaning lady changed my sheets mid-stay after I had a minor bleeding problem. They also made sure we had fresh towels. They have a shuttle for rail and air that was really nice. The rooms were small but well designed to comfortably accommodate 2 adults in separate beds.

For a convention, the common areas were a little tight and it was difficult getting through sometimes. Sound from crowded hallway impacted my being able to hear speakers, so doors should have closed and sealed better in conference. There was no pool. But these were NOT significant issues as the attendance was limited to a maximum number of guests, which was met.

The facility was exceptionally maintained. The room, bed amenities were exceptional. We were very pleased as to how well the property was and looked. Check in literally took less than 5 minutes. The Sonoma restaurant was a very nice place and the wait staff were extremely accommodating and nice, no doubt then when we are in the area again we'll be staying here !!!

I cannot think of anything that comes to mind or that we experienced. There may not be a such thing as perfect but this place came pretty darn close.

Very comfortable king size bed, room was on 3rd floor and facing the rear of the hotel, it was quiet, considering how close the hotel is to the highway. It's super easy to find from the Long Island Expressway. I had stayed at this location several times when it was a Ramada - since it's changed to a Holiday Inn - it is greatly improved in just about every way.

It would've been nice if there was a paper guide to the TV channels, pointing out what would generate charges, and what was free. The cabinet door over the fridge was hinged on the wrong side. A very minor issue though!

Very comfortable hotel but somewhat remote for meal options. I took the LIRR train to Ronkonkoma and used their courtesy shuttle. The room was spacious and very comfortable. Buffet breakfast was overpriced and had bacon bits in the scrambled eggs which I did not want. For the event they were selling pizza slices and hamburgers in the lobby which was actually cheaper than their breakfast.

Nothing walking distance for meal options

All good, comfortable bed, good helpful staff, nice facilities and gym, good location and newer side.

Marijuana smell on our hall this morning with kids all around - not good. Hotel needs to reinforce this is a problem they will not tolerate and fine those guests who violate this. It's becoming WAY to common at hotels, people smoking drugs in their rooms and thinking it's ok. It's NOT ok!

Bathroom was updated, clean, and nice. Bed was perfect. Had clean working fridge, coffee maker, and microwave. All used at some point. Plenty of power and USB outlets throughout the room. 3rd floor room, elevators worked quickly. Entire place was clean. Nice lobby restrooms as well. Staff was very responsive and helpful (toothpaste needed) and extra coffee/creamer/sugar was provided for this coffee drinker. Easy access to routes 83/495/27A.

Now these are petty and did not affect my stay. Things I noticed: 1) One of 2 towel hooks in bathroom was loose. 2) Curtain did not close fully to meet other side. 3) Carpet looked worn.

convenient to visit people nearby

Upon arrival we were greeted well. When asked what we were there for we said "to purchase a puppy nearby". At that point the woman checking us in asked us multiple questions which were unnerving suggesting that we may not be able to trust the breeder. This had a very negative impact on our initial experience. I would have spoken with her about it directly however I was taken aback at the time and she was not at the desk in the morning.

Nice 3star hotel. 24 hr reception, staff there very helpful and professional. We wpuld come back again.

We had two rooms: room toward 495 very loud (AC unit and street noise). Room on other side was much more quiet. Very humid, towels or beach cloths would not dry. No coffee etc in lobby… only seperate restaurant connected to hotel.

Was a great place the refresh service is a great idea

Only thing I found, with the refresh service …once they missed leaving the creamer/sugar packets for coffee. And they missed my room totally another day

Room, bed and location suited our needs as we were there for a funeral close by. It had been rebuilt and refurbished and had a clean and very attractive look.

It's location somewhat behind a gas station makes the entry and appearance from the main road not as attractive as it could be. But the inside design is very attractive and appealing.