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+1-833-728-20414,006 reviews
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$2094-5 Mount Stuart Square 4-5 Mount Stuart Square, Cardiff, CF10 5FQ, United Kingdom
Reservations:
+1-833-728-20414,006 reviews
1/54
Restaurant
Free wifi
Room service
Spa tub
Bar
24-hour front desk
Non-smoking rooms
Wheelchair accessible
Welcome to The Coal Exchange Hotel, your charming 3-star getaway nestled in the vibrant heart of Cardiff! Located just 1.8 kilometers from the city center, this historical gem offers a delightful blend of modern comforts and traditional Welsh hospitality. With prices starting from just $209, you’ll be able to indulge in cozy accommodations without breaking the bank. The hotel is strategically situated to help you explore the rich culture and sights of Cardiff while enjoying a peaceful retreat away from the hustle and bustle.
Start your mornings off right with a scrumptious breakfast before diving into the adventures that await you! The Coal Exchange Hotel boasts a variety of fabulous amenities, including a restaurant, bar, and free Wi-Fi, keeping you connected while you unwind. For those looking to kick back, the spa tub is the perfect addition to your stay, and families will appreciate the free kids' meals. Plus, you can enjoy the convenience of room service, 24-hour front desk service, and meeting facilities, making it an ideal spot for both leisure and business travelers.
With an impressive 4,006 reviews highlighting the exceptional service and friendly atmosphere, it's no wonder guests love returning to The Coal Exchange Hotel. The spacious, non-smoking rooms are thoughtfully designed for your comfort, and the hotel's wheelchair accessibility ensures everyone can enjoy their stay. Whatever your plans may be, you can count on a warm welcome and an unforgettable experience at The Coal Exchange Hotel!
Once you've settled into your home away from home at The Coal Exchange Hotel, be sure to immerse yourself in the culinary delights that await in Culleys Kitchen & Bar. Whether you're traveling with family, planning a romantic dinner, or simply looking for a traditional meal in a modern setting, this on-site restaurant has you covered. Enjoy the balanced atmosphere that caters to everyone, making it the perfect spot to share stories of the day’s adventures or plan your next excursion over a hearty meal. After indulging in a delicious dinner, unwind with a drink at the bar—a toast to good times is just what you need to embrace the wonderful Welsh spirit!
One of the highlights of The Coal Exchange Hotel is its diverse range of room options to fit any traveler’s needs. From cozy double rooms to spacious family accommodations, everyone will find their perfect sanctuary. If you're feeling all-out luxurious, treat yourself to the impressive Presidential Suite, featuring a king-sized bed and ample space to gather or unwind. Now that family trips can be a breeze, you won’t miss a beat with various room types accommodating up to eight adults and several children—perfect for traveling with your whole crew or gathering those cherished friendships. Adventure seekers and relaxation lovers alike will appreciate the thoughtful touches and smart design that make these rooms a joyful retreat.
While the charm of Cardiff awaits just outside your door, don’t forget that your stay at The Coal Exchange Hotel is just as enriching as the sights you’ll see. Feel free to take a break from exploring to slip into the soothing spa tub or enjoy free kids' meals while regaling each other with tales of your day. Plus, the friendly staff at the 24-hour front desk are always just a call away, ready to help you plan your next outing or offer local tips that will enhance your stay. From unforgettable meals to relaxing moments and family fun, The Coal Exchange Hotel caters to all your travel desires, ensuring you leave Cardiff with lasting memories and a smile on your face!
Closest airports
Cardiff Airport
8.9miBristol Airport
20.2miExeter Airport
51.7miGloucestershire Airport
52.3miRestaurant
Free wifi
Room service
Spa tub
Bar
24-hour front desk
Non-smoking rooms
Wheelchair accessible
Elevator
Kids' meals
Upper floors accessible by elevator
Bathtub
Show 7 photos
Family
3 King Size Beds
645 sqft
Spa tub
Private Bathroom
Bathtub
Flat-screen TV
x8
+
x4
More details
Our spacious Family Room is perfect for a large group or family, offering 646 sqft of comfortable accommodation for up to 6 adults and 5 children. Enjoy the luxury of three king-size beds, a spa tub, private bathroom, flat-screen TV and other great amenities.
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Double Room
1 Double Bed
290 sqft
Spa tub
Private Bathroom
Bathtub
Flat-screen TV
x4
+
x3
More details
Welcome to our spacious and comfortable Double Room, perfect for a relaxing stay for two adults and one child. Enjoy the luxurious amenities including a spa tub, private bathroom, and flat-screen TV, while taking advantage of our convenient location and easy accessibility by elevator.
Show 4 photos
Double, Triple, Accessible
1 Twin Bed
1 Double Bed
420 sqft
Private Bathroom
Flat-screen TV
Upper floors accessible by elevator
Shower
x3
+
x4
More details
Experience comfort and accessibility in our spacious Triple Room - Disability Access, featuring a private bathroom, flat-screen TV, and easy elevator access. Perfect for families, the room accommodates 3 adults and 2 children, ensuring a cozy stay for all.
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King Room
1 King Size Bed
310 sqft
Private Bathroom
Flat-screen TV
Upper floors accessible by elevator
Shower
+
More details
Indulge in comfort and convenience in our spacious Standard King Room, perfect for a couples getaway or a small family retreat. Enjoy the luxury of a private bathroom, a flat-screen TV, and the ease of upper floor access with the elevator.
Show 4 photos
Double, Triple
1 Twin Bed
1 Double Bed
290 sqft
Spa tub
Private Bathroom
Bathtub
Flat-screen TV
x3
+
x4
More details
Introducing our spacious Triple Room, perfect for families and groups, with a generous size of 291 sqft. This room comfortably accommodates 3 adults and 2 children, offering a Twin bed and a Double bed. Enjoy the luxurious amenities including a spa tub, private bathroom, flat-screen TV, and more. No smoking allowed.
Show 4 photos
Presidential Suite
1 King Size Bed
805 sqft
Spa tub
Private Bathroom
Bathtub
Flat-screen TV
x8
+
x5
More details
Room - 2 Double
2 Double Beds
x4
+
x3
More details
Welcome to our spacious Quadruple Room, featuring 420 sqft of stylish and comfortable space. Ideal for families, this room comfortably accommodates 4 adults and 3 children, with two king-size beds. Treat yourself to relaxation in the spa tub or unwind with a movie on the flat-screen TV.
Luxury
x4
+
x3
More details
Comfort
x4
+
x3
More details
Luxury, Quadruple
x4
+
x3
More details
Accessible Room
+
More details
8.3
4,006 reviewsCategories of assessments
Cleanliness
Comfort
Location
Facilities
Staff
Value for money
WiFi quality
Breakfast
Featured reviews:
🇬🇧
Steven
9.1
April 2023
beautiful old building tucked away in Cardiff Bay and the rooms were spacious and decorated with great style. Jacuzzi bath was huge and an unexpected treat, and the breakfast was very good.
on arrival the staff were not particularly friendly or welcoming and demanded to see photo ID. I don’t normally carry anything and explained I’d prepaid the room and was with a party of 8 people for an event there. We then had to listen to a nonsensical tirade about pickpockets- none of which was relevant! awful start, then made more irritating by being presented with a TV remote in a plastic bag which MUST be returned on departure. Really? Very odd experience and not befitting a hotel claiming to be high class.
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Marion
9.1
September 2023
The hotel is a magnificent old building in the process of being restored. All the rooms are huge. Breakfast was served where the vaults had been when the Exchange was functioning to protect the money exchanged for the deals on coal and steel. The staff are immensely proud of the history of the building, and there are information boards and photos of the Exchange's heyday. The Exchange floor is in a vast panelled hall with chandeliers. The bedrooms are converted from the various offices of businesses that trade on the Exchange. The beds are comfortable and the bathroom - to our surprise - had a jacuzzi bath and rain shower.
The Cardiff Bay area is in the process of being revitalised, and there are a number of buildings that still look a bit sad, but the area is definitely up and coming. The Millennium building is five minutes away and is amazing. There are plenty of places to eat and lots to see.
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Daniel
8.2
August 2023
What a stunning and imposing building! This was my first visit to Cardiff and was delighted to find this hotel on Booking.com. The check-in experience was hassle-free and the staff at the hotel were delightful throughout my stay, particularly the young man at Reception. The bedroom was well-appointed and I loved the jacuzzi bath - an unexpected treat! The bed itself was incredibly comfy and it was lovely to be in a room with so much space. Breakfast was served in the most beautiful setting and there was so much choice on offer for guests. Special dietary needs were catered for impressively. Staff in the dining room were so attentive and made sure that guests were well catered for in the mornings. I would recommend The Corn Exchange as a place to stay for visitors to Cardiff.
The housekeeping in my bedroom was poor. On arrival, I discovered that the toilet seat in the bathroom was broken and that there were some cleaning issues in the bathroom and bedroom. As the cleaning issues persisted, I had no option but to report them to Reception. The young man at Reception made it his mission to capture images of the issues, address them himself and apologise on behalf of the company. I was very impressed by the professional way in which he resolved the issues during my staff.
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Luke
10
September 2023
Booked this for my fiancés birthday, stayed in one of the president suites and cannot rate these enough! Very spacious room! Huge bed! And also a Spa bath that you can kick back in and have a tin or 2 in absolutely perfect 👌🍺. We ordered some room service in and that did not disappoint either, highly recommend the anti tapas for anyone who is a fan of delicious food because this was 10/10! Had a cracking nights sleep in the gloriously comfortable bed 🛌 we had the choice then of continental and cooked breakfast in the morning which was also really good this was self serving and had very good ingredients not cheap stuff used which is nice to have 👌 good tasting coffee also not that purified junk. Staff were all amazing and could not do enough for us from start to finish!
The heat, despite having 2 fans on and keeping the window open not sure what it was or if it was just the building holding heat but it was roasting.
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James
9.1
August 2023
The room was excellent - really much bigger and better than expected. Two king size beds, a jacuzzi, and some nice antique furniture. The hotel has real character, and the staff were excellent - we arrived at 9.30, intending to drop off our bags and check in later, but the guy on reception allowed us to check in immediately and go to our room. The breakfast was also exceptional - a buffet, but kept fresh and topped up regularly. Nice sausages! The bathroom is also spacious, and the toiletries are good quality. The overall ambience of the public areas is great - the Coal Exchange was, in its day, a monument to the wealth of the city, and that has been well preserved by the current owners.
There's nothing they can do about this, I think, but the stairs are hard work! If you have difficulty with stairs, ask for a ground-floor room. Also, the room got pretty hot, and there's no air conditioning: since it's a listed building, I doubt if there ever could be AC, but there are big fans in the rooms.
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David
9.1
July 2023
Located inan historic building in the bay area of Cardiff, the Coal Exchange provides luxurious accommodation at a price most of us can afford. The entrance set the scene and the staff on reception were all keen to inform us of the history of the building - one of the most important in Victorian Cardiff, if not the world which was so reliant on coal. Due to the size of the building, our room was quite a trek from the lifts and stairs but this just gave us more time to explore the fantastic great hall. The room was extremely comfortable and spacious and facilities were as expected. The breakfast was superb - lots of choice and high quality. One of our friends who was born and brought up in the city was excited to visit the building and the staff were more than happy for us to wander with her to find the historic parts.
If you have limited mobility, ift would be worth requesting a room near to the lifts. Wev didn't mind the walk but some may struggle.
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Emily
8.2
August 2023
The hotel and restaurant were both great, well decorated and the staff were lovely. The food was to a great standard both for dinner and breakfast! We loved the jacuzzi bath and the room overall was lovely. Really happy with the stay overall and would return and recommend :)
The room could have been slightly better cleaned, dusty headboard and some stray hairs, for example. There could be some small maintenance to keep the decor to a high standard, for example the curtains were partly broken and the seal round the bath frame was on its way out. Also, the towel rail and toilet roll holder should switch positions.
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Adela
8.2
July 2023
Breakfast was very good large variety of fruit, cereals, pastries, hot dishes etc. The room was spotless. There is a full size spa bath with shower overhead. The toiletries provided are of good quality. Staff incredibly good. The on-site restaurant serves good food in ample proportions. Very well stocked bar. Well positioned - can get to city centre by walking, sea ferry or light rail.
The hotel has great atmosphere. The only thing I found to be a problem was the lack of cooling in the room - but then I feel the heat badly. It was very humid outside and , unfortunately, the fans provided did little to remove the stuffiness.
🇨🇦
Sheree
10
July 2023
I stayed here twice during my recent trip to Cardiff and the hotel location is great as nice and quiet & safe ( 24 hr reception staff ) but it is still close to Mermaid quay which can be busy with tourists - staff were amazing , especially Shannon at reception , all staff are very helpful if you need anything , it is 5-10 mins by taxi from Cardiff Central train station Loved the historic building, great buffet breakfast , and great service with pleasant staff . I loved my room , very clean, so spacious , with high ceilings ,nice big bathroom with rain shower , and lovely furniture . Cool enough with a stand up fan , plus tall windows , so nice and bright . There are many restaurants & a few pubs to choose from , small shops etc nearby . You can take the Aqua bus from the waterfront right into Bute Park ( get a little history lesson at the same time ) or Penarth , plus other boat tours . Nice walks also . I would highly recommend this hotel and will return soon !
The only thing would be the wifi sometimes was a bit slow when in my room- but it is a very old building with thick walls , this was not a huge issue for me .
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Darryl
8.2
July 2023
We are repeat visitors.... Beautiful building, lovely staff.
We were in Room 206 for a second occasion but this time there were a number of things that we didn't like... The Double bed wasn't large enough.. and this had been discussed pre booking. The corner sofa in the side room was there previously and it needs to go in the skip... It is minging... Faded and some awful white marks. The window frames behind the nets had cobwebs and many tiny insects. The bathroom wash basin still showed evidence of toothpaste. After expressing our concerns the staff couldn't be more apologetic and offered us a number of rooms before we agreed to simply move next door to 205 and this was excellent... Thanks Louise and team.
Attractions
Techniquest
0.2miNorwegian Church Arts Centre
0.3miPrincipality Stadium (Millennium Stadium)
1.1miCardiff Castle (Castell Caerdydd)
1.3miCardiff City Hall (Neuadd y Ddinas)
1.4miNational Museum Cardiff
1.5miPenarth
1.9miLlandaff Cathedral
3miBarry Island (Ynys y Barri)
6.6miCaerphilly Castle (Castell Caerffili)
8miCheddar Gorge
21.4miBrunel's SS Great Britain
24.1miSmoke & Mirrors
24.5miTintern Abbey
26.5miGlastonbury
30miAttractions
Techniquest
0.2miNorwegian Church Arts Centre
0.3miPrincipality Stadium (Millennium Stadium)
1.1miCardiff Castle (Castell Caerdydd)
1.3miCardiff City Hall (Neuadd y Ddinas)
1.4miNational Museum Cardiff
1.5miPenarth
1.9miLlandaff Cathedral
3miBarry Island (Ynys y Barri)
6.6miCaerphilly Castle (Castell Caerffili)
8miCheddar Gorge
21.4miBrunel's SS Great Britain
24.1miSmoke & Mirrors
24.5miTintern Abbey
26.5miGlastonbury
30miAirports
Cardiff Airport
8.9miBristol Airport
20.2miExeter Airport
51.7miGloucestershire Airport
52.3miCulleys Kitchen & Bar
Ambiances
Restaurant
Free wifi
Room service
Spa tub
Bar
24-hour front desk
Non-smoking rooms
Wheelchair accessible
Elevator
Kids' meals
Upper floors accessible by elevator
Bathtub
Accessibility
Entire unit wheelchair accessible
Toilet with grab rails
Upper floors accessible by elevator
Wheelchair accessible
Bathroom
Bathtub
Hairdryer
Private Bathroom
Shower
Spa tub
Toilet
Toilet paper
Towels
Bedroom
Wardrobe or closet
Business Facilities
Fax/Photocopying
Meeting/Banquet facilities
Cleaning Services
Daily housekeeping
Food & Drink
Bar
Kids' meals
Restaurant
Special diet meals (on request)
Wine/Champagne
Food & drink safety
Delivered food covered securely
Food can be delivered to guest accommodation
Front Desk Services
24-hour front desk
Express check-in/out
Invoice provided
General
Carpeted
Designated smoking area
Elevator
Facilities for disabled guests
Family rooms
Heating
Non-smoking rooms
Room service
Smoke-free property
Internet
Free wifi
Kitchen
Electric kettle
Media & Technology
Flat-screen TV
TV
Physical distancing
Cashless payment available
Mobile app for room service
Room Amenities
Iron
Safety & security
24-hour security
CCTV in common areas
CCTV outside property
Fire extinguishers
Key card access
Safe
Security alarm
Smoke alarms
Safety features
Access to healthcare professionals
First aid kits available
From 15:00
Guests are required to show a photo identification and credit card upon check-in
Until 11:00
Pets are not allowed.
WiFi is available in all areas and is free of charge.
The minimum age for check-in is 18
Come and go whenever you want
Parking may not be available
Reservations
Call us for our best daily rates
+1-833-728-2041Child policies
Children of all ages are welcome.
Children 18 and above are considered adults at this property.
To see correct prices and occupancy info, add the number and ages of children in your group to your search.
Crib and extra bed policies
0 - 2 years
Additional fees are not calculated automatically in the total cost and will have to be paid for separately during your stay.
The maximum number of cribs, extra beds, and children allowed in existing beds can vary depending on the option booked.
All cribs and extra beds are subject to availability.
No capacity for extra beds.
This property accepts cash only.
When are the check-in and check-out times for The Coal Exchange Hotel?
Rooms at The Coal Exchange Hotel become available for check-in at 03:00 PM and guests are requested to check out by 11:00 AM.
How much does a stay at The Coal Exchange Hotel cost?
The entry-level price at The Coal Exchange Hotel is $209. These rates are subject to change based on room selection and travel dates. Kindly input your dates to view current rates.
What are the room types available at The Coal Exchange Hotel?
The Coal Exchange Hotel offers a variety of room types including Triple Rooms, Family Rooms, Double Rooms, Standard King Rooms, Presidential Suites, King Rooms, and Quadruple Rooms. All rooms have a no smoking policy. The room sizes range from 291 sqft to 807 sqft. The occupancy of the rooms varies, accommodating anywhere from 2 adults and 1 child to 6 adults and 5 children. The bed sizes include Twin, Double, King, Queen, and King size beds.
What are the main attractions at The Coal Exchange Hotel?
Guests at The Coal Exchange Hotel can spend their time enjoying the various leisure amenities available. They can relax and unwind in the spa tub, allowing them to rejuvenate and destress during their stay. Additionally, guests can socialize and have a good time at the hotel's bar, where they can enjoy a variety of drinks and beverages.
For dining options, the hotel features a restaurant called Culleys Kitchen & Bar. This restaurant offers a range of ambiances including family-friendly, traditional, modern, and romantic, providing a dining experience suitable for different preferences and occasions. Guests can enjoy delicious meals and drinks in a setting that suits their mood and atmosphere they are looking for.
Overall, the leisure amenities and dining options at The Coal Exchange Hotel provide guests with opportunities to relax, enjoy good food and drinks, and have a memorable stay at the hotel.
Does The Coal Exchange Hotel have on-site restaurants?
Yes, the hotel has a restaurant on site called Culleys Kitchen & Bar. The restaurant offers various ambiances including family friendly, traditional, modern, and romantic.
Which payment methods are supported by The Coal Exchange Hotel?
The Coal Exchange Hotel only accepts cash as a form of payment.