Hillsite Hotel Restaurant Flims0

It was the second time I stayed at the Hillsite Smart Hotel in Flims beginning of February 2023. My friend and I got a very comfortable room with balcony for a really good price. On arrival in the evening we asked for a kettle which we got next day. The hotel is right at the funicular. There is a heated room for the ski equipment, with extra heating for the shoes. After check out one can leave the luggage there, while enjoying the last day on the slopes. I like this hotel, everthing is very easy.

My friend was missing a restaurant inside the hotel and a sauna too. For me this wasn't important, so no criteria for the booking. There is a steak house just next door and several other restaurants are very close as well. Breakfast you can have in the hotel if you book it in time. However, if you want indoor dining and spa facilities, then this hotel is not the place for those.

Hotel was centrally located and comfortable. Very comfortable beds.

Would be nice have an actual person at the reception to greet guest and gi e info such as how to book the hotel garage for parking.... an absolute necessity in Central Flims. This should be explicitly mentioned in the booking conditions as its an extra 20 bucks a night. The large TV screen was useless as we could not find any programms nor was there reception staff to ask.

Location was perfect, next to ski lifts, shuttle bus stop, "guest card" from hotel was good for discounts on lifts, free shuttle service, and discounts at other locations. The hotel was a smart hotel and everything worked with accesss codes and no staff. This functioned very well.

Room was on the streetside which was very busy with heavy construction traffic. The street is also part of the main road so there was a great deal of traffic all day.

Location is amazing, rooms were a great size and very clean. The remote check-in system worked perfectly, free private parking, welcomed out dog with no charge. Lounge area at the end of our floor (level 3) was a real bonus, we chilled with a drink at the end of the day. Brilliant for ski or summer hiking, bus stops outside the hotel and ski lift 50metres away. There is a fridge and safe, all in all it is great, we will be back.

No air conditioner, in summer it is very warm, meaning balcony doors need to stay open, it’s a noisy road so this isn’t great, especially in the early mornings. Balcony is not ideal for small kids or small dogs, I was a little anxious about our dog on balcony, but I’m paranoid.

All was well organized with the email a few days prior to my travel. Pin code for the room, pin code for garage and entrance. Reception is not staffed but you have all the information you need. Room on the back with balcony, perfect for me and the dogs. Also the gym is a good idea and accessible anytime (although you need to be careful with the noise, you don't want to disturb the guests in the rooms facing the gym).

Dallmayr coffee center is not the best option, there are better vending machines on the market. The garage elevator is a bit scary and the shuffling in and around the elevator is a bit tricky. But of course this is a space saver.

This was one-of-its kind hotel for us. Everything is "smartly" organized. The entry to the hotel garage is drive-in elevator for the car. The check-in process and the easily reachable hosts (via SMS) made our stay pleasent. Our floor had a common cafeteria area, where you find all the cutlery and plates for you to enjoy your Breakfast/Lunch/Dinner. You donot have a dishwasher, so you would have to clean the utensils yourselves. The room size and the views from the room were amazing. The location is right next to the Ski-Lifts and Cablecar station. Stenna Flims, a shopping place and Kino is right next door, and there are plenty of restaurants/grocery stores in vicinty.

No complaints. There might be some noise for the road-facing rooms, only if your keep your windows open. But if you have spent most part of your day doing activities and exploring Flims, you will not be bothered by the sounds.

I like to stay in this hotel when I come to ski in Flims. It is very close to the Arena Express gondola and offers a cozy single room. It suits my needs perfectly. There is a provision for a shower after skiing on the checkout day, which is very useful. The Stenna mall is also nearby, with shops, restaurants, and an excellent coop supermarket. The room itself was clean and quiet.

I was quite surprised when I came this year (2022) to find that there was no staff in the hotel; everything was self-operated. If you needed assistance, there was an emergency phone. This is all. I was also disappointed that the breakfast was no longer served and that the small wellness center they had was scrapped.

Classic swiss alpine style. Room was recently refurbished and was cosy, with a modern bathroom and shower which is a plus in these types of hotels. The staff was extremely nice and kind. The owner even helped us carry all our luggage and helped my girlfriend (in crutches) to climb the stairs. Breakfast was quite complete and you could order eggs any style, bacon, etc. If you are skiing, they have a ski room with access to the stairs that take you down to the train station (2 min walking). The train connects you with the ski terminal, where you can take two different gondolas to the slopes.

Covid happening. It’s such a pity that everything was closed and the bar of the hotel was closed too.

What an amazing surprise! Hillsite Hotel Flims exceeded all of our expectations by a mile. To start with, the entire experience is contactless, making both check-in, check-out, room access, garage access super smooth. You get all the necessary codes upfront and can just focus on getting settled as relaxed as possible. No queues at reception, no unclear instructions on how to access or do what. Everything is simple and clearly explained. In addition, the room we were in was considerably more spacious than what we are used to in "mountain hotels". The two of us, together with our dog settled in for the long weekend very comfortably, with ski equipment going into a warmed room. Apropos skiing: in case you haven't noticed, the hotel is approximately 3 minutes away from the main ski lift of Flims. So, frankly you need to just wake up at a reasonable time to be one of the first on the slopes (managable even with an apres ski hangover :) ). Highly-highly recommended, one of our top 3 most favorite experiences in an accommodation next to a ski area!

If we would like to highlight something, the cleaning ladies we bumped into during our stay were not initially the friendliest but let's be honest, it wasn't so bad...

Smooth check in (as there was none 😅). Great location, nice views. The room was great, had everything needed, was clean had enough power outlets and even EU and UK plugs 🤩 the bed was comfortable, the wifi worked good. Really smooth experience overall.

The laptop in the lobby was a bit confusing, especially since the there was a big arrow pointing at it. The welcome sms didn't make it obvious to me that the code entry was directly at the room. But that is a very minor detail as i figured it out eventually.