In whole I loved the stay there, starting from staff kind welcome and helpfulness. The location is perfect, easy to find and easy to access all the attractions, shopping streets and centers are on a walking distance. Perfect wi-fi, easy check-in and possibility to leave luggage after check out. Clean wide room with all must facilities. Daily cleaning of the room (Even without asking) which is much appreciated.

The only one should be taken into account is the very small space in bath. In case of inconvenience, one can ask for room with shower (could be more comfortable) and if you are with heavy luggage and big suitcases, please take into account that this is an old beautiful building with old style small elevator.

The location was probably the best thing about this hostal. The best museums (e.g., Prado) were close by; lots of restaurants and other eateries were in the same or nearby blocks. Public transport also was nearby.

We had problems getting in because we were unable to raise someone with the buzzer. Once someone actually answered, everything was fine, although the person who answered spoke limited English and it was a good thing I had printed the reservation receipt because he was able to find our prepaid reservation. The bathroom set up in our room was a little strange as the door had to be fully open in order to turn on the light because the switch was behind the sliding door. It appeared there must have been a leak at some point because the flooring in front of the bathroom had been pretty badly damaged, more of an aesthetic problem than anything else.

Located right in the centre of the city. The square is a km walk from here & so are all other sight seeing options. The room size is good for two people. They give you water filter so that you don’t have to buy water from outside which is a bit of a challenge in Spain. Also the guy at the reception is very kind and will help you when you need.

They give you two single beds which wasn’t ideal if you a couple visiting.

Very welcoming personnel (Orlando), our room was cleaned after our first night there which I didn't expect from a 2 star hotel. While a bit shabby, the room was clean and wi-fi was very good. Amazing location with a wonderful bakery just around the corner 👌

Small abnd unconvenient elevator, but since it is 2nd floor, it was not that important.

Excellent location at the heart of a beautiful neighborhood on a street where Cervantes once lived. Only 6 min walk to Prado and close other galleries, not far from Porta del Sol. Close to metro and lots of amazing little places to drink and eat, mercato Anton Martin. Close to buses to Toledo. Very clean place, welcoming friendly staff. Good value for money.

Hostal Cervantes exceeded our expectations. Fabio was a fabulous host! The location was in the city center with a lot of food and attractions and a great walking distance to landmarks in Madrid. The room itself was clean and had a lovely balcony. The area is also quiet and safe for all guests.

N/A

The location was in the old Madrid center but in a small street which was relatively calm and quiete. The room was tall with good noise isolation from the other rooms. We had a small balcony as well.

The ventilator from the bathroom was too noisy. In one of the spaces where the towels were placed the paint was falling off which lead to fallen paint on the towels. The bathroom curtain had small stains but this was negligible as overall everything was very clean.

Very good location, friendly, welcoming staff and comfortable room. Bathroom was fine, good shower and handy hair drier provided.

The room, although pleasant was slightly tired, but would not deter us from booking again.

Amazing location for exploring Madrid. Good aircon Wi-Fi and the water dispenser in the communal area was really useful. Very clean, comfortable bed, excellent value for money.

Shower is a little tricky.

Receptionist very kind, happy and helpful. He was amazing and helped a lot with the luggage and recommendations. Silent room, good beds, pillows and sheets. They have something like a hall offering microwave, water and tickets discounts for attractions and restaurants.

the phone signal did not work in the room, although they offer wifi connection.