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+1 (888) 385-8465230 reviews
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$14410 Norte #1402, Col. Barrio Del Alto,, Puebla, 72000, PB, Mexico
Reservations:
+1 (888) 385-8465230 reviews
1/186

Spa/Wellness packages
Restaurant
Outdoor swimming pool
Free wifi
Room service
Fitness center
Air conditioning
Kid-friendly buffet
is a 5-star hotel in Puebla, Mexico. Nestled in Barrio Del Alto at 10 Norte #1402, the property sits about from the city center, offering easy access to downtown sights.
Facilities combine wellness and leisure: Spa/Wellness packages, a Restaurant, and an Outdoor swimming pool (free). Free Wifi and a fitness center (free) support stays, while a 24-hour front desk, Non-smoking rooms, and Wheelchair accessible design add convenience. Additional touches include Terrace, Garden, Balcony, Private entrance, Elevator, and Free toiletries; several services carry extra charges, such as Pet Friendly, Private Parking, Parking On Site, Shuttle service, Airport shuttle, Spa (extra charges), Massage (extra charges), Golf course (extra charges), Meeting/Banquet facilities (extra charges), Babysitting/Child services (extra charges), Kids' meals (extra charges), and Kid-friendly buffet (extra charges).
With reviews, this Puebla property invites travelers to a 5-star stay, with prices starting from .
Tucked into Puebla’s lively scene, this retreat blends easy access to downtown sights with plenty of leisure options. The outdoor pool is heated and offers a scenic view, complemented by spa/wellness packages for some pampered days. Free Wi-Fi and a fitness center keep stays active, while a 24-hour front desk, non-smoking rooms, and a terrace, garden, balcony, private entrance, elevator, and free toiletries add practical touches. Pets are welcome, with charges potentially applying for four-legged guests.
Dining on site covers a range of flavors: Pasquinel serves European fare, Cello Cucina Italiana delivers Italian dishes, and Saffron tempts with Thai cuisine. Ambiances vary from traditional and romantic to family-friendly, ensuring options for any mood or occasion. It’s easy to stroll between meals and explore the surrounding Puebla vibe, knowing there are multiple culinary choices just steps away.
A diverse slate of rooms and suites welcomes different group sizes, from the Deluxe King to more expansive options. Deluxe King accommodates 4 adults and 3 children, while suites like Suite Premier can host up to 8 adults and 5 children, and Run of House accommodates up to 10 adults and 6 children. Parking on site and private parking are available for an extra charge, as are shuttle services and airport transfers. Payment accepts American Express, Mastercard, and Visa (cash is not accepted), and pets are allowed with applicable charges.
Closest airports
Hermanos Serdán International Airport
14.2miSpa/Wellness packages
Restaurant
Outdoor swimming pool
Free wifi
Room service
Fitness center
Air conditioning
Kid-friendly buffet
Bar
Sun deck
Private entrance
Terrace
24-hour front desk
Non-smoking rooms
Wheelchair accessible
Beach umbrellas
Beach chairs/Loungers
Elevator
Picnic area
Garden
Balcony
Free toiletries
Show 8 photos
King Room
1 King Size Bed
495 sqft
Private Bathroom
Free wifi
Minibar
Flat-screen TV
x250
+
x120
More details
Providing free toiletries, this double room includes a private bathroom with a shower and a hairdryer. The spacious air-conditioned double room provides a flat-screen TV with cable channels, a private entrance, a mini-bar, a tea and coffee maker as well as city views. The unit offers 1 bed.
Show 6 photos
Junior Suite, King Bed
1 King Size Bed
540 sqft
Private Bathroom
Free wifi
Minibar
Flat-screen TV
x250
+
x120
More details
Providing free toiletries, this double room includes a private bathroom with a shower and a hairdryer. The spacious air-conditioned double room provides a flat-screen TV with cable channels, a private entrance, a mini-bar and a tea and coffee maker. The unit offers 1 bed.
Show 7 photos
Junior Suite
Private Bathroom
Free wifi
Minibar
Flat-screen TV
x250
+
x120
More details
Offering free toiletries, this double room includes a private bathroom with a shower and a hairdryer. The spacious air-conditioned double room offers a flat-screen TV with cable channels, a private entrance, a mini-bar and a tea and coffee maker. The unit has 2 beds.
Show 8 photos
Suite
Private Bathroom
Free wifi
Minibar
Flat-screen TV
x250
+
x120
More details
The spacious suite features 1 bedroom and 1 bathroom with a shower and free toiletries. This suite has air conditioning, a private entrance, flat-screen TV with cable channels, as well as fruit for guests. The unit offers 1 bed.
Show 6 photos
Room
Private Bathroom
Free wifi
Minibar
Flat-screen TV
x250
+
x120
More details
Offering free toiletries, this double room includes a private bathroom with a shower and a hairdryer. The spacious double room offers air conditioning, a private entrance, a mini-bar, a tea and coffee maker, as well as a flat-screen TV with cable channels. The unit offers 2 beds.

Show 8 photos
1 Bedroom, King Room
1 King Size Bed
x3
+
More details

Show 3 photos
Suite, King Bed
1 King Size Bed
x250
+
x120
More details
Room, Double Bed
1 Double Bed
x250
+
x120
More details
Junior Suite, 2 Beds
2 Beds
x5
+
x3
More details
Deluxe Room, King Bed
1 King Size Bed
x250
+
x120
More details
Deluxe Room, 2 Double Beds
2 Double Beds
x250
+
x120
More details
Suite, Double or 2 Twin Beds
Double or 2 Twin Beds
x250
+
x120
More details
9
230 reviewsCategories of assessments
Cleanliness
Comfort
Location
Facilities
Staff
Value for money
WiFi quality
Attractions
Templo de Santo Domingo (Santo Domingo Church)
0.6miEstrella de Puebla
2.9miPuebla Cathedral (Catedral de Puebla)
3.6miRosary Chapel (Capilla del Rosario)
3.8miSan Pedro Cholula
7.5miAfricam Safari
8.2miKabah
10.6miIztaccihuatl
30miAttractions
Templo de Santo Domingo (Santo Domingo Church)
0.6miEstrella de Puebla
2.9miPuebla Cathedral (Catedral de Puebla)
3.6miRosary Chapel (Capilla del Rosario)
3.8miSan Pedro Cholula
7.5miAfricam Safari
8.2miKabah
10.6miIztaccihuatl
30miAirports
Hermanos Serdán International Airport
14.2miPasquinel
Cuisines
Ambiances
Cello Cucina Italiana
Cuisines
Ambiances
Saffron
Cuisines
Ambiances
Location
Features
Availability
Spa/Wellness packages
Restaurant
Outdoor swimming pool
Free wifi
Room service
Fitness center
Air conditioning
Kid-friendly buffet
Bar
Sun deck
Private entrance
Terrace
24-hour front desk
Non-smoking rooms
Wheelchair accessible
Beach umbrellas
Beach chairs/Loungers
Elevator
Picnic area
Garden
Balcony
Free toiletries
Accessibility
Wheelchair accessible
Activities
Cooking class
Golf course
Happy hour
Tour or class about local culture
Walking tours
Bathroom
Free toiletries
Hairdryer
Private Bathroom
Shower
Toilet
Toilet paper
Towels
Business Facilities
Meeting/Banquet facilities
Cleaning Services
Daily housekeeping
Ironing service
Laundry
Entertainment & Family Services
Babysitting/Child services
Board games/Puzzles
Food & Drink
Bar
Breakfast in the room
Fruit
Grocery deliveries
Kid-friendly buffet
Kids' meals
Minibar
Packed lunches
Restaurant
Snack bar
Special diet meals (on request)
Tea/Coffee maker
Wine/Champagne
Food & drink safety
Breakfast to-go containers
Delivered food covered securely
Food can be delivered to guest accommodation
Front Desk Services
24-hour front desk
Baggage storage
Concierge
Invoice provided
Private check-in/out
General
Air conditioning
Chapel/Shrine
Designated smoking area
Elevator
Facilities for disabled guests
Heating
Hypoallergenic room available
Non-smoking rooms
Pet basket
Pet bowls
Pet Friendly
Private entrance
Room service
Smoke-free property
Internet
Free wifi
Kitchen
Cleaning products
Coffee machine
Dining table
Living Area
Dining area
Sitting area
Media & Technology
Cable channels
Flat-screen TV
Telephone
TV
Outdoors
Balcony
Garden
Outdoor dining area
Outdoor fireplace
Outdoor furniture
Picnic area
Sun deck
Terrace
Parking
Parking On Site
Private Parking
Physical distancing
Cashless payment available
Room Amenities
Clothes rack
Iron
Safety & security
24-hour security
CCTV in common areas
CCTV outside property
Fire extinguishers
Key card access
Safe
Security alarm
Smoke alarms
Safety features
Access to healthcare professionals
First aid kits available
Services
Wake-up service
Spa
Back massage
Beach chairs/Loungers
Beach umbrellas
Beauty services
Body scrub
Body treatments
Body wrap
Facial treatments
Fitness
Fitness center
Foot bath
Foot massage
Full-body massage
Hand massage
Head massage
Manicure
Massage
Massage chair
Neck massage
Outdoor swimming pool
Pedicure
Spa
Spa facilities
Spa lounge/Relaxation area
Spa/Wellness packages
Yoga classes
Transportation
Airport drop-off
Airport pickup
Airport shuttle
Shuttle service
View
City view
From 15:00
Until 23:30
Guests are required to show a photo identification and credit card upon check-in
From 06:00
Until 12:00
Pets are allowed. Charges may apply.
WiFi is available in the hotel rooms and is free of charge.
Check-in is only possible for guests between 18 and 90 years old
Come and go whenever you want
Private parking is available on site (reservation is not needed) and costs USD 11 per day.
Reservations
Call us for our best daily rates
+1 (888) 385-8465Child policies
Children of all ages are welcome.
To see correct prices and occupancy info, add the number and ages of children in your group to your search.
Crib and extra bed policies
0 - 1 years
2+ years
12+ years
Additional fees are not calculated automatically in the total cost and will have to be paid for separately during your stay.
The maximum number of cribs, extra beds, and children allowed in existing beds can vary depending on the option booked.
All cribs and extra beds are subject to availability.
Visa,
American Express,
Mastercard
This property does not accept cash.
Can pets stay with guests at Banyan Tree Puebla?
Yes, you can stay with your pet at Banyan Tree Puebla. Pets are allowed at this hotel, although there may be charges associated with bringing your pet along.
At what times are check-in and check-out at Banyan Tree Puebla?
While the stay at Banyan Tree Puebla offers a flexible check-in window between 03:00 PM and 11:30 PM, the check-out is fixed at 12:00 PM.
Does Banyan Tree Puebla provide parking options?
Yes, there is parking available at Banyan Tree Puebla. The hotel offers private on-site parking for a fee of $11 per day. No parking reservation is required.
What are the rates at Banyan Tree Puebla?
A stay at Banyan Tree Puebla can begin from a rate of $144. This is subject to change based on room selection and travel dates. For a clear price, input your desired stay dates.
What are the room types available at Banyan Tree Puebla?
The hotel offers a variety of rooms including suites and double rooms. All rooms are non-smoking and accommodate at least 2 adults and 1 child. The bed sizes range from Queen size beds to Double beds. The room sizes range from 495 sqft to 2260 sqft.
What is there to do in Banyan Tree Puebla?
Guests at Banyan Tree Puebla can spend their time enjoying the various leisure amenities offered by the hotel. They can relax and rejuvenate in the spa, which offers wellness packages and a range of treatments including massages, body wraps, and facials. The hotel also has a fitness center with personal trainers and a variety of fitness classes, including yoga.
For dining options, guests can visit the on-site restaurant Pasquinel, which offers traditional European cuisine.
The hotel features an outdoor swimming pool, which is available all year round and is heated. This pool provides guests with the opportunity to swim while enjoying a view.
In addition to these amenities, Banyan Tree Puebla also offers other activities such as cooking classes, walking tours, and board games/puzzles.
Overall, guests have a multitude of options to relax, dine, and have fun during their stay at the hotel.
Can guests use a pool at Banyan Tree Puebla?
The hotel has an outdoor pool that is available all year round. The pool is heated and offers a view.
Is there an in-house restaurant at Banyan Tree Puebla?
Yes, the hotel has a restaurant on site called Pasquinel. The restaurant offers a traditional ambiance and serves European cuisine.
Does Banyan Tree Puebla accept credit cards?
No, Banyan Tree Puebla does not accept cash as a payment method. However, they do accept credit cards such as Visa, American Express, and Mastercard.

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