Hotel CIQ @ Jalan Trus

it’s clean and comfy!

couldn’t connect to the wifi :(

bilik selesa

no parking

location is excellent and rooms are very clean. I saw cleaning staff scrubbing the bathroom floors! it is exactly how it looks like in this picture. we extended one more night but had to change to another room. the first room premium king is very good , second room was a smaller superior king. staff is superb and very helpful. I love the basic without any frills . hotel main door are always locked so very safe

the second room door security latch was damaged and toilet ventilation was not working. . bathroom is very clean but no shower screen and curtains . everything will be wet once you shower. but I guess it is because the toilets are small so cannot fit screen or curtains? toiletries are provided but only 2 coat hangers. appreciate if more can be placed in the room.

The manager and staff went extra mile to help me to find a room suitable for my family's need. They went all the way to ensure my request is met. The manager personally showed me the premises and the surrounding and how to navigate around.. this is impressive and definitely my first time experiencing such excellent service . I definitely will recommend to my friends with senior or young kids.

Maybe the WiFi need not logged in again when we come bk but it is isn't a big issue

Near restaurant and JB Sentral (only around 5-10 mins by car). Got free water dispenser. Comfortable bed even though a budget hotel. This is the most comfortable bed & pillows amongst budget hotels i’ve been.

Need to park at different building as street parking is always full. Got 2 parking building nearby. One is quite expensive (next to this hotel), another one is RM5 perday but need to walk a bit. No space to pray on floor.

Location is good, a short walk from JB Sentral (though a shortcut at the side of Public Bank) and I arrived in less than 10 mins. Counter staff during check in was courteous and alert even though it was middle of the night. The room is average clean, good for a night's rest. I like the deco of the hotel the best, has a really throw-back vibe.

The hotel was designed well for its price. Location is in the heart of Johor Bharu, for the price it was worth going for.

There are no designated parking. If you're lucky, you'll get a car park in front of the hotel. If you're not, you have to park at the hotel next to it or a public parking. Unfortunately even if you get car park right infront of the hotel, I was informed by a local friend that the are can be quite dangerous at night.

the staff were incredibly friendly. the directions given by booking.com were nowhere near where the hotel was located and arriving late we struggled to find it. I rang the hotel and the young man on front desk walked to where we were and took us personally. clean, excellent location, once you find it, very friendly and helpful

nothing

location is really near Malaysia custom and nearby has really nice dining places! definitely the price as well.

The wall are pretty thin and you can hear people walking outside especially when they have kids running or screaming around. The worst was when there are multiple times when we heard doors slamming really loud early in the morning so that’s really annoying.

Clean room and hotel, good location as there is 2min walking distance to Lepak Corner (halal) which is open 24hrs!! And ard 6 to 10min to pasar karat by foot and 5 to 8min to Komtar Jbcc and City square.

Wasn't aware of the security deposit of RM100 per room (refundable) and tax of RM10 per room (non-refundable)