Quality Inn Grand Rapids South-Byron Center

The hotel was packed and still quiet. Pool and hot area was smaller than I would have liked but enjoyed the two trips down to use them. Breakfast in the morning was surprisingly good for the items available to eat and drink. Kent County Sheriff's patrolled the area ensuring the safety of guests and staff.

The Biscuits for the Biscuits and gravy where just slightly over baked n crunchy on the bottom but I still ate them and enjoyed them.

The staff was very nice the pool hot tub was great awesome breakfast and love my room its was mostly clean had one problems cat hair or dog hair was all over the sofa but I ask the staff to clean it they took good care of cleaning I was very please with my stay I will be back

The staff seem to take pride in their work & the facility.

When booking, it said pets allowed & there may be a fee. However, we did not know there was a $25 fee until checking in at the facility. Breakfast was not very good.

The property was very convenient for my trip, my grandchildren enjoyed the pool. Everything was very clean and bed was great. I would suggest putting anti slip mats for the shower.

It is difficult to have a good breakfast during COVID. That being said, the breakfast was good enough to get us on our way for the day.

I had trouble figuring out the controls to the air conditioner. No matter what buttons I pushed, nothing seemed to change. I tried to turn the temperature up, and later during the night the blower did go off, so I guess I was successful in that reguard.

The pool was great, the staff was kind, and the room was clean.

There were small maintenance issues like the towel rack coming off the wall, and thermostat was touchy. But in the end, they were not detrimental to our stay. We quite enjoyed our stay.

The room was updated and clean and the staff was great. I also loved breakfast.

The stairwell smelled awful and people kept propping the side door open with a rock

The jacuzzi suite The housekeepers The location

The room was close to interstate The patio door locking me out The smokers/The vapers

The room was super clean and comfortable beds staff was nice and easy check in....but the plus was the honesty at this hotel! I had left my wedding ring on the bathroom counter and didn't realize it for 7 hours after we had checked out and when I called housekeeping had turned it in I was amazed!

Nothing really

Front desk was amazing he checked me in with joy

Breakfast was cut short lady was putting food away while I was grabbing and I still had time. No biggie tho