Palm Mountain Resort & Spa

The hotel was in a great location, had a nice pool, offered bikes and the staff were friendly.

Our room would have to be one of the worst in the hotel, stuck in a corner by an elevator and cleaning and mtce. It was dark, and certainly was not anything like the pictures portrayed. It was at street level and the noise from the road and cleaning staff were persistent. We were in room # 109, in my opinion compared to other guest rooms our rate should have been 50% of regular rate given the sub par room we were in. Bathroom was tiny and dingy.

Check-in process was really smooth and the receptionist was great to deal with. The room was spacious and clean and the bed was comfortable. The view of the pool was great. Parking being included was a major plus. There is a nice market in the hotel to grab essentials from. The location cannot be beaten - a short walk to the center of Palm Springs beside great restaurants and bars.

The furniture is a bit outdated and the air con/heat makes a lot of noise during the night.

Great location!! Nice pool and hot tub. Free bikes to tootle around on. Great music at the pool.

Upon arrival a couple of the front desk people weren’t exactly welcoming. Luckily over the next couple of days we met some really awesome front desk people who weee very accommodating. 😊

We really enjoyed the pool area and fire pits. staff was really nice.

Loud neighbors and there was a party across the way at another hotel. You could literally hear the music until 2 am.

Location was awesome, one street over from Palm Canyon Dr, so it was quiet yet walking distance to restaurants, shops. Lovely well kept property. Our deluxe king room was huge with its own patio. We didn't use the pool, but took a look and it looked nice.

It was March and cold at night, and there was no blanket on the bed or anywhere in the room. When we checked out we were told it was because of Covid. The guest's comfort should require them to provide blankets even it they have to wash them. Two solutions: seal a clean blanket in plastic in a drawer and guest could use if necessary, or post a note that blankets are available from the front desk. If guests need them, they are available. Covid can't be an excuse for not wanting to wash blankets.

Location in the Heart of Palm Springs walk out the door to Listen to outdoor concerts February Wednesdays and walk the Street Fair Thursdays..... /Breakfast/Lunch/Dinner minutes away Staff are Amazing Smiling and saying Hello everywhere on the property Ask at the Front Desk for anything and they will help you asap and deliver to your room Wifi Excellent Large Mini- Fridge and Microwave to accommodate Great Little snack Bar in Lobby with Starbucks coffee waiting for you all day S'mores for kids and Adults /Wine/Beer/ Breakfast sandwiches / Great Variety of choices Heated Pool and Hot Tub Excellent Fire Pits

ZERO

Nice, older hotel. Palm Springs classic.

The resort was perfect. We were there for one week. The room was large, bed was very comfortable. There is a small sofa as well as a small dining room table. Also had a balcony that we could sit outside and drink our coffee every morning and also had a great view of the pool as well as the mountains. The room has bottled water and coffee daily as well as having a mini fridge and microwave. The room and common areas were very clean. The beautiful gardens and pool area were very well maintained. The staff that we ran into was very friendly. It was a perfect location. We were a block away from restaurants and shops. What a great getaway!

Loved the pool, location of the resort and close proximity to so many restaurants, shops and wonderful hikes; the airport shuttle was a perk. Didn’t need to rent a car due to everything within walking distance.

Initially checked into room 218, had to request a different room as the room was dirty, and carpet smelled (and looked) as though it was rotting. Front desk agreed to accommodate a different room which was much cleaner. Current construction going on during weekdays at the resort. Bathrooms dated, music at pool was very loud

The Best Location. I can't walk as well as I use to. I was so pleased with the central location to VillageFest, shops and restaurants . We even found a karaoke bar a block away. The room was clean spacious, except the bathroom.

The bathroom is tiny so if you are using a walker or wheelchair make sure a handicap accessible room is your selection. This trip I didn't feel the need for one since I didn't bring a walker or wheelchair. We had a King deluxe and it was a high bed . Wow if you're short you may need a boost to climb up. But once in i loved the firm bed. I have nerve and back issues and I was actually able to sleep better than most places including my own bed. As for spa services go online and look up their packages to see if it is what you are looking for. It wasn't what I was looking for this trip but I may try on a future stay.